1 to 25 of 306 CRM Jobs in the Midlands

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

Telford/Hybrid The Opportunity I’m working exclusively with a rapidly growing UK consumer business that is building a strategic CRM and Customer Experience function across a portfolio of established DTC brands. This is an exciting opportunity for a CRM professional who wants to do more than manage campaigns. … automation, segmentation and communications are used to drive retention, conversion and customer lifetime value across multiple brands. The business is currently undertaking a comprehensive CRM audit to understand its existing capabilities and identify opportunities for growth. You’ll take those recommendations and turn them into action - building a scalable CRM ...

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

Desirable Experience managing B2B eCommerce platforms. Experience with customer onboarding and training. Understanding of data analysis and reporting (Power BI preferred) Experience working with CRM systems. Personal Attributes Customer-centric mindset. Proactive and results oriented. Strong organisational skills. Excellent stakeholder management abilities. Adaptable and willing to learn new technologies. Collaborative ...

identify customer challenges and position consultative technology solutions. Strong commercial awareness with experience managing contract renewals, pipeline opportunities, and sales forecasts. Experience using CRM platforms such as HubSpot, Salesforce, or Microsoft Dynamics. Excellent organisational skills and the ability to manage multiple customer relationships simultaneously. Self-motivated, proactive, and results-oriented ...

PowerPoint. · Strong problem-solving and continuous improvement mindset. · Ability to work accurately and effectively in a fast-paced environment. · Experience working with ERP, CRM or other enterprise business systems. · Experience with data migration, system implementation or system upgrade projects. · Knowledge of data governance and master data management principles. · Experience using ...

day. Software industry or technology sector experience, with knowledge of vertical B2B markets, is highly desirable. Marketing qualification desirable. Excellent IT skills, including events, CRM and marketing automation platforms [specific platforms, e.g. registration and lead-scanning tools - Salesforce, ON24 and Cvent]. Personal attributes Highly creative, proactive and organised, with ...

Desirable Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous) Knowledge of CMS, CRM, Web Apps Problem solving through the application of technology Digital account, project or ecommerce management experience Hands-on experience in building websites Advertising, marketing ...

making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading ...

change. Strong analytical skills, with the ability to interpret operational, commercial and customer data to drive decisions. Preferred experience with SAP, Qlik/QVW, CRM or other ERP and analytics tools, with confidence in using data to identify trends, risks and improvement opportunities. Excellent communication and stakeholder management, able ...

help define clear, structured requirements for process automation and improvement. Support Global Process Owners in shaping and prioritising enhancements to core ERP/CRM systems. Produce well‐structured analysis deliverables such as BRDs, user stories, functional specs and UAT scripts, with guidance from senior BAs. Collaborate with Principal ...

Solution Architect across complex projects or portfolios Strong stakeholder management and influencing skills Hands-on experience with Microsoft technologies , particularly: Dynamics 365/CRM Microsoft Azure Microsoft 365 SharePoint Experience across business, data, application and technology architecture Ability to translate complex technical requirements into practical business solutions Strong analytical, problem ...

organised, data-driven, and solutions-focused, with a proactive approach to continuous improvement. Knowledge or experience of warehouse operations would be advantageous. Experience using CRM, e-commerce, ERP (e.g. NetSuite), and/or order management systems. Strong Excel skills with the ability to use data to monitor performance and support ...

detail • A proactive and positive attitude, with a genuine passion for delivering outstanding customer experiences • Good IT skills and confidence using Microsoft Office and CRM systems • A willingness to learn and develop detailed product knowledge • The ability to work effectively as part of a collaborative, office-based team Experience ...

Ability to work independently and as part of a team. Positive attitude with a willingness to learn and develop technical knowledge. Desirable Experience using CRM, helpdesk or ticket management systems. Knowledge of networking, connectivity or technical diagnostic processes. Previous experience supporting technical products or systems. Experience within a customer-facing ...

environment. Exposure to managing suppliers, negotiating commercial contracts, and evaluating partner performance. Understanding of margin drivers, pricing mechanics, and customer value economics. Competence with CRM, BI tools, and spreadsheet‐based financial modelling. Excellent communication skills, able to create compelling commercial narratives for senior leadership. Desired: Experience within fuel cards, fleet ...

across active delivery workstreams. What you need to be great in this role: Experience in a delivery-focused role in Operations, Change Management, Marketing, CRM or Digital, where accurate and timely implementation is essential. Strong channel knowledge across owned communications, including email, print and digital messaging, with an understanding ...

diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

leading cloud-based Finance solutions such as Microsoft Dynamics, SAP, Oracle or NetSuite. Expertise of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. Excellent knowledge of MS Office ...

diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

language services, interpreting, translation, or a related health and social care sector. Familiarity with NHS procurement frameworks and terminology. Experience using bid management or CRM software, HubSpot preferred. Benefits Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday. Loyalty Reward ...

Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands‐on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

capable of building rapport across technical and executive audiences Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking Deep empathy for customer outcomes, and a passion for helping users extract maximum value from ...

customer insight environments. Knowledge of retail operations, consumer behaviour, footfall analytics, or business intelligence solutions. Experience managing enterprise or strategic customer accounts. Familiarity with CRM and account planning tools. About Us At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Through ...

Support or similar role. Experience managing and updating a website using a CMS, ideally WooCommerce. Good working knowledge of Microsoft Office 365. Experience using CRM software and maintaining accurate customer records. Excellent organisational and time-management skills. Strong written and verbal communication skills. High level of attention to detail. Customer ...