1 to 25 of 223 CRM Jobs in the Midlands

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

identify customer challenges and position consultative technology solutions. Strong commercial awareness with experience managing contract renewals, pipeline opportunities, and sales forecasts. Experience using CRM platforms such as HubSpot, Salesforce, or Microsoft Dynamics. Excellent organisational skills and the ability to manage multiple customer relationships simultaneously. Self-motivated, proactive, and results-oriented ...

Degree in Computer Science, Mathematics or related technical discipline Dynamics AX knowledge Minimum five years delivering business solutions using the Microsoft BI stack. Microsoft CRM knowledge Azure Data Factory Snowflake Power BI Python SSAS Experience with Azure Data Lake SSIS Experience with Azure SQL Database and Azure SQL Data Warehouse ...

skills and the confidence to discuss technical requirements with customers. Good organisational skills and excellent attention to detail. An interest in technical sales, customer relationship management and business development. The ability to prepare or learn to produce accurate technical quotations, proposals and tenders. Good IT skills, particularly Microsoft Word ...

skills and the confidence to discuss technical requirements with customers. Good organisational skills and excellent attention to detail. An interest in technical sales, customer relationship management and business development. The ability to prepare or learn to produce accurate technical quotations, proposals and tenders. Good IT skills, particularly Microsoft Word ...

relationship-building skills. Confident engaging with senior business stakeholders. Strong organisational skills and attention to detail. Self-motivated, resilient and target-driven. Experience using CRM systems. Desirable SaaS, software or technology sales experience. Experience using Salesforce, SalesLoft and/or LinkedIn Sales Navigator. Understanding of finance, procurement or business process ...

against strategic territory plan Utilise existing networks and relationships to build new business Accurately document information on each opportunity through Aprimo’s SFDC CRM tool while always recording/maintaining next steps/actions Share inputs and collaborate with other departments in preparing sales materials, presentations, and driving new initiatives ...

Desirable Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous) Knowledge of CMS, CRM, Web Apps Problem solving through the application of technology Digital account, project or ecommerce management experience Hands‐on experience in building websites Advertising, marketing ...

asset management industries is advantageous Proven track record of meeting or exceeding revenue and retention targets Excellent communication, negotiation, and presentation skills Proficiency in CRM tools and Microsoft Office Suite. Company Info You may also have seen from our recent posts that we are excited to begin sharing ...

integrated agency environment. Experience supporting multiple international markets. Experience within technology, SaaS, education technology, or channel-led organisations. Additional European language skills. Salesforce CRM experience. Supervision This position does not have any direct reports. Additional Details Role requires periodic international travel. A valid passport is required. The work environment ...

business systems. Desirable: IFS Cloud certification, MWO accreditation or equivalent platform experience. Utilities, metering or field operations experience. Experience across wider business systems, including CRM, scheduling, workforce management and operational reporting platforms. Experience supporting large-scale transformation or system implementation programmes. Understanding of enterprise architecture principles. Experience working within complex ...

help define clear, structured requirements for process automation and improvement. Support Global Process Owners in shaping and prioritising enhancements to core ERP/CRM systems. Produce well‐structured analysis deliverables such as BRDs, user stories, functional specs and UAT scripts, with guidance from senior BAs. Collaborate with Principal ...

Solution Architect across complex projects or portfolios Strong stakeholder management and influencing skills Hands-on experience with Microsoft technologies , particularly: Dynamics 365/CRM Microsoft Azure Microsoft 365 SharePoint Experience across business, data, application and technology architecture Ability to translate complex technical requirements into practical business solutions Strong analytical, problem ...

growth strategies. Understanding of SaaS business models, subscription and recurring revenue metrics (ARR, MRR, churn, CAC, LTV and product adoption). Familiarity with CRM and marketing automation platforms ideally HubSpot. Strong project management and organisational skills, with experience co-ordinating multiple stakeholders and workstreams against critical launch deadlines. Experience using ...

leading cloud-based Finance solutions such as Microsoft Dynamics, SAP, Oracle or NetSuite. Expertise of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. Excellent knowledge of MS Office ...

Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands‐on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

capable of building rapport across technical and executive audiences Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking Deep empathy for customer outcomes, and a passion for helping users extract maximum value from ...

address issues promptly and effectively. Ability to adapt to changing market conditions and client needs. Experience in presenting to clients. Proficiency in using CRM systems and other sales management tools. Valid and full UK driver’s license and access to your own car. Experience working with technology clients ...

through to a close. Experience managing complex, multi-stakeholder accounts. NHS, local authority, or large public sector experience is a genuine advantage. Confident using CRM tools (HubSpot preferred) to manage pipelines and account activity, not just log calls. Able to run a business review that moves the conversation forward commercially ...

supporting product launches, promotional planning, range reviews or retail merchandising/planograms. A degree or business-related qualification. Experience working with sales reporting tools, CRM systems or account-management platforms. Key Performance Indicators Achievement of agreed sales, revenue and gross-profit/margin targets. Account growth, retention and development against ...

expectations. Key Responsibilities: Lead the design and optimisation of Salesforce Marketing Cloud solutions. Support campaign delivery, customer journeys, segmentation, and automation capabilities. Collaborate with CRM, Data, Digital, and Commercial teams to improve customer engagement. Define and maintain Marketing Cloud governance, standards, and best practices. Support integration between Marketing Cloud ...

solutions (managed and unmanaged) and custom applications within a single implementation. Knowledge of data quality, migration and integration considerations within enterprise CRM platforms. Experience working alongside stakeholders, suppliers and managed service partners, with exposure to Customer Insights Journeys or similar platforms. Ideally, experience designing, developing and supporting plugins and custom ...

maintain data quality standards, ownership models, metadata management and data lineage documentation. Drive data classification and access control practices across case management, finance and CRM systems. Establish and monitor data quality KPIs, and work with business stakeholders to resolve data quality issues and root causes. Provide practical guidance, training ...

wider commercial priorities. You have strong leadership skills and experience providing direction, managing priorities and supporting the development of others. You have experience with CRM and marketing automation platforms, ideally including Microsoft Dynamics and Marketo. You are commercially minded and comfortable using campaign, pipeline and performance data to make decisions ...