1 to 25 of 414 CRM Jobs in the Midlands

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

Telford/Hybrid The Opportunity I’m working exclusively with a rapidly growing UK consumer business that is building a strategic CRM and Customer Experience function across a portfolio of established DTC brands. This is an exciting opportunity for a CRM professional who wants to do more than manage campaigns. … automation, segmentation and communications are used to drive retention, conversion and customer lifetime value across multiple brands. The business is currently undertaking a comprehensive CRM audit to understand its existing capabilities and identify opportunities for growth. You’ll take those recommendations and turn them into action - building a scalable CRM ...

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

identifying where skills need to be developed or recruited. Champion innovation, experimentation and the effective use of AI and the SaaS marketing stack, including CRM, marketing automation, product analytics and attribution. 7. Budget & Resource Management Own and manage the marketing budget. Ensure investment decisions are aligned to business priorities ...

CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

Desirable Experience managing B2B eCommerce platforms. Experience with customer onboarding and training. Understanding of data analysis and reporting (Power BI preferred) Experience working with CRM systems. Personal Attributes Customer-centric mindset. Proactive and results oriented. Strong organisational skills. Excellent stakeholder management abilities. Adaptable and willing to learn new technologies. Collaborative ...

best practices Experience in the insurance software sector or a closely related financial services technology domain is highly desirable Proficiency with CRM and Customer Success platforms (e.g. Salesforce) Skills Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ...

frameworks to improve lifecycle performance and revenue outcomes Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes Strong analytical, communication and project management skills, with the ability to turn insight into ...

frameworks to improve lifecycle performance and revenue outcomes Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes Strong analytical, communication and project management skills, with the ability to turn insight into ...

frameworks to improve lifecycle performance and revenue outcomes Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes Strong analytical, communication and project management skills, with the ability to turn insight into ...

frameworks to improve lifecycle performance and revenue outcomes Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes Strong analytical, communication and project management skills, with the ability to turn insight into ...

day. Software industry or technology sector experience, with knowledge of vertical B2B markets, is highly desirable. Marketing qualification desirable. Excellent IT skills, including events, CRM and marketing automation platforms [specific platforms, e.g. registration and lead-scanning tools - Salesforce, ON24 and Cvent]. Personal attributes Highly creative, proactive and organised, with ...

relationship-building skills. Confident engaging with senior business stakeholders. Strong organisational skills and attention to detail. Self-motivated, resilient and target-driven. Experience using CRM systems. Desirable SaaS, software or technology sales experience. Experience using Salesforce, SalesLoft and/or LinkedIn Sales Navigator. Understanding of finance, procurement or business process ...

Desirable Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous) Knowledge of CMS, CRM, Web Apps Problem solving through the application of technology Digital account, project or ecommerce management experience Hands‐on experience in building websites Advertising, marketing ...

financial planning operations. Microsoft 365 certification or relevant IT, Business Systems or Business Analysis qualification. Experience of Intelliflo and/or Moneyinfo. Experience of CRM, workflow or document management systems. Experience working with Azure Virtual Desktop (AVD), VPNs or similar remote access environments. Knowledge & Skills Required Essential Understanding of business ...

stakeholders at all levels. Expertise in Microsoft-centric architecture solutions Hands-on experience designing business solutions using Microsoft centric platforms such as Dynamics 365 (CRM), Azure, Microsoft 365, and SharePoint. Broad architectural capability across domains Solid experience spanning business, data, application, and technology architecture, with an understanding of governance frameworks ...

transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales … clear understanding of their initiatives and goals, success criteria, milestones, and culture Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program Educate customers about our CRM products, services, and operating model Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness ...

transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales … clear understanding of their initiatives and goals, success criteria, milestones, and culture Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program Educate customers about our CRM products, services, and operating model Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness ...

transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales … clear understanding of their initiatives and goals, success criteria, milestones, and culture Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program Educate customers about our CRM products, services, and operating model Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness ...

environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product … Veeva s most strategic customers using a data-driven and consultative approach. Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program Educate customers about our CRM products, services, and operating model Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness ...

environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product … Veeva s most strategic customers using a data-driven and consultative approach. Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program Educate customers about our CRM products, services, and operating model Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness ...

Experience To be successful in this Customer Selections & Analytics Consultant role, you will have: Strong commercial SQL experience. Experience in customer selections, campaign analytics, CRM analytics or customer data environments. Experience working with and combining multiple datasets. Data visualisation experience, ideally using Power BI. Strong stakeholder management and communication skills. ...

making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...