1 to 25 of 296 CRM Jobs in the Midlands

CRM AI Enablement Manager

Location
Redditch, England, United Kingdom
Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

Commercial Business Analyst

Location
Coventry, England, United Kingdom
Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

Head of Marketing

Location
Worcester, England, United Kingdom
identifying where skills need to be developed or recruited. Champion innovation, experimentation and the effective use of AI and the SaaS marketing stack, including CRM, marketing automation, product analytics and attribution. 7. Budget & Resource Management Own and manage the marketing budget. Ensure investment decisions are aligned to business priorities ...

CRM Manager

Hiring Organisation
Zachary Daniels
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

CRM Manager

Hiring Organisation
Zachary Daniels
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
CRM Manager | Cambridgeshire | Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across … their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

eCommerce Customer Success Executive

Hiring Organisation
Ricoh
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Desirable Experience managing B2B eCommerce platforms. Experience with customer onboarding and training. Understanding of data analysis and reporting (Power BI preferred) Experience working with CRM systems. Personal Attributes Customer-centric mindset. Proactive and results oriented. Strong organisational skills. Excellent stakeholder management abilities. Adaptable and willing to learn new technologies. Collaborative ...

Head of Customer Value

Location
Worcester, England, United Kingdom
best practices Experience in the insurance software sector or a closely related financial services technology domain is highly desirable Proficiency with CRM and Customer Success platforms (e.g. Salesforce) Skills Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ...

Event Specialist

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
day. Software industry or technology sector experience, with knowledge of vertical B2B markets, is highly desirable. Marketing qualification desirable. Excellent IT skills, including events, CRM and marketing automation platforms [specific platforms, e.g. registration and lead-scanning tools - Salesforce, ON24 and Cvent]. Personal attributes Highly creative, proactive and organised, with ...

Sales Development Representative

Location
East Midlands, England, United Kingdom
relationship-building skills. Confident engaging with senior business stakeholders. Strong organisational skills and attention to detail. Self-motivated, resilient and target-driven. Experience using CRM systems. Desirable SaaS, software or technology sales experience. Experience using Salesforce, SalesLoft and/or LinkedIn Sales Navigator. Understanding of finance, procurement or business process ...

eCommerce Project Manager - Hybrid Working - Salary DOE

Location
Birmingham, England, United Kingdom
Desirable Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous) Knowledge of CMS, CRM, Web Apps Problem solving through the application of technology Digital account, project or ecommerce management experience Hands-on experience in building websites Advertising, marketing ...

Business Systems Analyst

Hiring Organisation
North Oak Recruitment
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
financial planning operations. Microsoft 365 certification or relevant IT, Business Systems or Business Analysis qualification. Experience of Intelliflo and/or Moneyinfo. Experience of CRM, workflow or document management systems. Experience working with Azure Virtual Desktop (AVD), VPNs or similar remote access environments. Knowledge & Skills Required Essential Understanding of business ...

Enterprise Strategic ER Business Partner - CIPDL5+. Remote

Hiring Organisation
Recruitment Revolution
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading ...

Developer

Hiring Organisation
Hays
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£350.0 - £450.0 per day + £350 to £450 p/d Outside IR35
with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

Oracle Developer

Hiring Organisation
Hays
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£350.0 - £450.0 per day + £350 to £450 p/d Outside IR35
with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

Senior HubSpot Solutions Engineer

Location
Birmingham, England, United Kingdom
Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands‐on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

Head of Customer Service

Hiring Organisation
We Are Kenny
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 45,000 - 55,000 Annual
organised, data-driven, and solutions-focused, with a proactive approach to continuous improvement. Knowledge or experience of warehouse operations would be advantageous. Experience using CRM, e-commerce, ERP (e.g. NetSuite), and/or order management systems. Strong Excel skills with the ability to use data to monitor performance and support ...

Customer Selections & Analytics Consultant

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Stratford-upon-Avon, Warwickshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Collaborating with analytics teams to continually refine targeting approaches Your Skills & Experience Strong commercial SQL experience Experience in customer selections, audience selections, campaign analytics, CRM analytics, or customer data environments Experience working with large and complex datasets Data visualisation experience, ideally using Power BI Strong stakeholder management and communication skills ...

Enterprise Strategic ER Business Partner - CIPDL5+. Remote

Hiring Organisation
RecruitmentRevolution.com
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£50,454 - £65,454 per annum
stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading ...

Sales Order Processing Coordinator

Location
Coventry, England, United Kingdom
Coventry Monday to Thursday, with remote working on Fridays. Key Responsibilities: Receive, review and accurately process customer purchase orders, entering them into ERP/CRM systems with correct pricing, quantities, delivery details and terms Validate orders against contracts, pricing agreements and stock availability, managing amendments, cancellations and returns ...

Marketing Campaign Executive

Hiring Organisation
Wilmington
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£35,000
campaign execution while also having the creativity to craft compelling content across multiple channels We are Wilmington plc, and we're looking for a CRM Specialist to become the backbone of our marketing function. This is an exciting opportunity for someone who thrives in a fast-paced B2B environment, enjoys ...

Marketing Campaign Executive

Hiring Organisation
Wilmington plc
Location
B24, Tyburn, City and Borough of Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
campaign execution while also having the creativity to craft compelling content across multiple channels We are Wilmington plc, and we're looking for a CRM Specialist to become the backbone of our marketing function. This is an exciting opportunity for someone who thrives in a fast-paced B2B environment, enjoys ...

Manager - M&A Analytics - EY-Parthenon, Birmingham

Hiring Organisation
EY UK
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

Business Analyst General Business - Smiths Group - Birmingham

Location
Birmingham, England, United Kingdom
help define clear, structured requirements for process automation and improvement. Support Global Process Owners in shaping and prioritising enhancements to core ERP/CRM systems. Produce well‐structured analysis deliverables such as BRDs, user stories, functional specs and UAT scripts, with guidance from senior BAs. Collaborate with Principal ...

Senior Python Developer x 3

Hiring Organisation
Pontoon
Location
Warwickshire, United Kingdom
Employment Type
Contract
looking for an exceptional Senior Python Engineer to join a major, multi-year technology programme at National Grid, helping to build a new customer CRM platform from the ground up. The platform is currently in the discovery phase, making this a genuine greenfield opportunity to influence architecture, engineering standards ...

Assistant Director - M&A Analytics - EY Parthenon, Birmingham

Hiring Organisation
EY UK
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...