Senior Customer Success Manager – Onboarding, Delivery & Growth
- Location
- Exeter, England, United Kingdom
design and deliver customer outcomes, strengthening repeatable delivery, scalability and product feedback loops. Qualifications Proven experience in customer success and strategic account management within a B2B SaaS environment, working with enterprise customers. Solid capability in project management, with confidence running multi‐workstream implementations and customer‐facing delivery programmes. … Technical literacy in supporting integrations and data workflows, with the ability to partner effectively with Product and Engineering teams. Excellent capability in communication, relationship management and commercial judgement. Sound start‐up mindset with a bias to action, ownership and continuous improvement. Experience in supporting change management ...