Assessment Operations Product Manager
- Location
- Greater London, England, United Kingdom
compliant, and sustainable. Job responsibilities Own the product vision and roadmap for assessment operations capabilities (e.g., intake workflows, scheduling/fulfillment, configuration, reporting, issue management, and operational tooling). Translate business and operational needs into epics, user stories, acceptance criteria , and measurable success metrics (SLAs, defect rates, cycle time … Lead cross-functional execution from discovery through delivery, coordinating technology, operations, vendor partners, and governance stakeholders. Manage vendor relationships where applicable: performance, controls alignment, change management, and roadmap dependencies. Drive release readiness (training, communications, cutover plans), and post-launch measurement to ensure adoption and sustained performance. Ensure solutions ...