1 to 25 of 57 Change Management Jobs in the West Midlands

Working with a leading Midlands based organisation who are growing their leadership team and looking for a Head of Change to join them on a permanent basis paying c£70,000 base + great benefits. You will be responsible for defining and delivering the Projects & Change strategy and roadmap, ensuring initiatives are resourced effectively, risks are well managed … and demonstrable benefits and value for money are achieved. This role offers an opportunity to shape and embed a strong culture of change management and programme delivery at scale. Responsibilities include: Lead and manage the Projects & Change function, ensuring high-performing, customer-focused services. Design and embed project and change management frameworks that reflect best … practice and support effective delivery. Oversee a portfolio of transformation initiatives, ensuring appropriate governance, risk management, and stakeholder engagement. Provide strong leadership and direction to the Projects & Change team, ensuring resource planning, professional development, and high service standards. Work closely with the Senior Leadership Team to ensure strategic alignment and effective prioritisation of projects and change initiatives. More ❯

ensuring that all services are aligned with the organisation’s strategic objectives and deliver value and that all services contain up-to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough … testing, validation, and communication to all stakeholders. Manage the Change Management process, ensuring that all changes to services, systems, and infrastructure are controlled, executed, and closed effectively. Facilitate and participate in Change Advisory Board (CAB) meetings to assess, approve, and prioritise changes. Knowledge, Skills and Experience: Certified ITIL Foundation v4 (preferred) Advanced ITIL certifications (preferred) Experience in … a leadership or managerial role overseeing ITIL processes such as service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. Expertise in managing the end-to-end lifecycle of IT services, from initial design through to retirement Extensive experience in Change Management and Release Management processes, including risk management, stakeholder communication More ❯

will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects … Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team/resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and … delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion More ❯

Business Analyst - Change Management Working for a consultancy supporting a project team with a major change transformation within the utility sector. The Change programme is underway, so this would suit someone used to being part of implementing a programme. Location: - Coventry (Hybrid working 3 days a week at home, 2 days in the client's offices … of projects live across the UK and a secure order book into 2026. We need an experienced Business Analyst to work on a project-by-project basis, supporting the Change Project Manager in implementing a change programme. All the projects are based in the Utilities sector, so this is a great opportunity to develop your skills across any … of the following sectors: Water Gas Power Telecoms Day-to-day activities will change but could include: - Supporting the Change Project Manager and Programme Manager, with implementing new processes and systems. Support with documentation creation including training plans, process maps and internal process changes. Keeping the team focused on achieving the key milestones by using the data to More ❯

This is a 3-year degree apprenticeship with Sheffield Hallam University in which you study part time alongside a full-time role. You will cover modules such as Financial Management, Marketing, leadership & change management, business project management and Big Data Analytics. There is a final stage project in conjunction with Capgemini’s business. Role On joining … there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business. Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilisation, on and … offboarding, risks and issues, change management, and project planning Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to More ❯

IAM Technical Business AnalystUtilitiesPredominantly remote: Occasional travel to Warwick6 months+ In short: We're implementing new and heavily regulated controls across our Identity and Access Management solution and we need a strong IAM Technical BA who can document the processes around implementing controls and regulatory requirements. You will be delivering across BAU, Programmes and Vendors. Please only apply if … delivered an IAM implementation. In full: An IAM Technical BA acts as a vital link between business needs and technical solutions in the complex domain of Identity and Access Management (IAM). This role involves analysing and documenting user identity, access, and entitlement requirements, designing and improving IAM frameworks, and ensuring solutions meet both business objectives and technical specifications … often within cloud environments like AWS, Azure, or GCP. Key responsibilities include stakeholder management, gap analysis, defining functional and non-functional requirements, and facilitating the implementation of IAM tools such as Active Directory or Okta. Key Responsibilities: Requirement Elicitation: Gathering and documenting detailed business and technical requirements for IAM projects from various stakeholders. Process Analysis: Analysing current identity and More ❯

Technical Analyst/BA (IGA) Utilities Predominantly remote: Occasional travel to Warwick 6 months+ In short: We’re implementing new and heavily regulated controls across our Identity and Access Management solution and we need a strong IAM Technical BA who can document the processes around implementing controls and regulatory requirements. You will be delivering across BAU, Programmes and Vendors. … IAM/IGA skills. In full: An IAM Technical BA acts as a vital link between business needs and technical solutions in the complex domain of Identity and Access Management (IAM). This role involves analysing and documenting user identity, access, and entitlement requirements, designing and improving IAM frameworks, and ensuring solutions meet both business objectives and technical specifications … often within cloud environments like AWS, Azure, or GCP. Key responsibilities include stakeholder management, gap analysis, defining functional and non-functional requirements, and facilitating the implementation of IAM tools such as Active Directory or Okta. Key Responsibilities: Requirement Elicitation: Gathering and documenting detailed business and technical requirements for IAM projects from various stakeholders. Process Analysis: Analysing current identity and More ❯

Acivico is a dynamic, multi-disciplinary company delivering building consultancy, design, project and cost management, and facilities management services to both public and private sector clients. With Civic values at our core, were committed to bridging the gap between sectors and becoming the #partnerofchoice for inclusive, impactful built environment solutions. About the Role We are expanding our Design … quality. This role oversees a team of project managers and delivery specialists, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include: Strategic planning, stakeholder engagement, resource management, risk mitigation, and performance tracking. The role acts as the primary point of contact for our educational client during project delivery, ensuring their needs are met and expectations exceeded. … scoping new projects, and identifying opportunities for growth and innovation. This role will be to lead the end-to-end delivery of development projects from site due diligence, design management, and planning, through to procurement, construction, and handover. Ensure delivery aligns with budget, programme, and investor expectations, implementing best-in-class governance, reporting, and project controls. Serve as the More ❯

deployment project Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain Active Directory including management … knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical concepts to non-technical users Possess a More ❯

modified IT services are designed, validated, and transitioned into the live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Core Responsibilities: Service Design & Readiness Coordinate the design of new or changed services … meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Transition Management Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance … and operational procedures are created and validated. Facilitate knowledge transfer to Service Desk, Operations, and Support teams. The following skills/experience are advantageous Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. Experience delivering within ITIL frameworks. Proven track record of transitioning services from project to operational environments. Excellent stakeholder management, planning, and More ❯

Software Delivery Project Manager A Software Project Manager with strong software delivery & project management experience is required by a leading software company. This role offers lots of flexible working, with only 1 day in the office per week. You must have experience in software delivery and implementing software for different clients. Any experience with the Telco industry would be … a focus on software delivery to customers. This is a fantastic software project manager role who will cover mainly Software delivery (90%), with the odd IT infrastructure and business change project. A brand-new role, you will run projects from start to finish, working with teams based in both the UK and globally Experience required: At least 4+ years … portfolio of project software delivery experience in different project areas, working with a range of customers and be comfortable working in a software engineering team A varied IT project management-related background, either is desirable showing experience working with technology and with customers at all levels Experience in Organisational Change Management through running significant change initiatives More ❯

the creation, updating, and deletion of data, maintaining high standards in line with agreed service levels. If you thrive in a fast-paced environment and are passionate about data management, we want to hear from you. Key Responsibilities Data Management: Coordinate the setup and validation of master data with cross-functional departments, ensuring data quality and integrity are … cleansing to remove old, unused, or duplicate entries, aligning with Calor’s data retention policies. Issue Resolution: Collaborate with business functions to resolve master data issues efficiently and effectively. Change Management: Support change requests related to master data in development systems. Risk Management: Identify and escalate issues or risks that could impact master data or business … starter with the ability to work independently in a fast-paced environment with minimal supervision. Desirable: Experience using ETL tools Experience loading data on mass Experience with Master Data Management (MDM). Familiarity with SAP ERP. A degree relevant to this field. What we can offer you! 25 days annual leave plus 8 Bank Holidays Holiday Purchase Scheme Private More ❯

We’re excited to be working with a progressive, nationally recognised law firm to find a Senior Change & Innovation Advisor . This role offers the chance to shape the way a major organisation delivers transformation, while working at the heart of projects that have real business impact. Why this role? You’ll be joining a highly respected change … difference. What you’ll be doing: Taking ownership of your own projects, while also driving key elements of larger programmes Working closely with senior stakeholders to shape and deliver change Coaching and mentoring less experienced colleagues to help them grow Spotting opportunities to improve ways of working and introducing smarter, more efficient approaches Acting as a trusted advisor on … how best to deliver transformation About you We’re looking for someone who brings: Solid experience delivering change and transformation projects, ideally within professional services A good grasp of project management and change management practices A Lean Six Sigma Green Belt is highly desirable Strong leadership and communication skills, able to inspire confidence, build relationships, and More ❯

Senior Project Manager Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 213533 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager UK into our thriving Group Professional Services (GPS) organisation within Computacenter. So who are we? Group Professional Services … is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some … of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end projects. You may deliver multiple projects simultaneously or significant work-streams More ❯

IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet … process - from strategy and design through to operation and continual improvement. Manage the Service Portfolio , ensuring all services align with business objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the Change Advisory Board (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line … a small team of Lifecycle Analysts. Drive stakeholder engagement across IT and business functions, ensuring strong communication and effective service outcomes. About You 7+ years' experience in IT Service Management , including at least 3 years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and More ❯

and recommend improvements for performance, resilience, and scalability. Provide expert guidance on cloud migration, hybrid environments, and automation. Lead capacity planning and performance optimisation. Ensure governance and compliance with change management and security processes. Act as technical authority and product owner for selected infrastructure components. Support project delivery through high-level designs and architecture reviews. Drive disaster recovery … Defender, Microsoft 365 suite, Exchange Online, Teams Admin. Networking (VLANs, VPNs, routing), firewalls, SD-WAN. Integration platforms and virtualisation technologies. Familiarity with disaster recovery planning and implementation. Proficient in change and incident management processes. Logical, analytical thinker with strong problem-solving skills. Excellent communication and stakeholder engagement abilities. Ability to work independently and under pressure, managing competing priorities. More ❯

expertise with a proactive, solution-focused mindset - delivering stable, secure, and high-performing SAP systems that empower our customers to achieve their business goals. Working closely with our Application Management, Hosting, and Consulting teams, youll play a pivotal role in ensuring service excellence and long-term client satisfaction. As a senior member of the team, youll also act as … Enhancement Packages across customer landscapes. Execute system copies, refreshes, migrations (homogeneous and heterogeneous), and upgrades with precision. Maintain saprouter configurations, Solution Manager, and Cloud ALM for integrated monitoring and change control. Support SAP security and authorisation processes, with a solid understanding of GRC and compliance frameworks. Deliver system health checks, EarlyWatch reports, and technical service reviews with clear insights … in cloud platforms - Azure, AWS, GCP, and private cloud. Deploy and manage SAP Business Technology Platform (BTP) solutions - from connectivity to lifecycle management. Utilise SAP Cloud ALM for operations, change management, and proactive service monitoring. Champion automation, scripting, and DevOps practices to boost efficiency, resilience, and scalability. Stay ahead of the curve on SAPs evolving roadmap (S/ More ❯

for group-wide use. 5. Data Infrastructure & Readiness Collaborate with teams to ensure data is structured, accessible, and AI-ready. Address gaps in data quality and implement robust data management processes. Support the rollout of cloud-based environments and automated validation systems. 6. Change Enablement & Training Lead change management efforts to embed AI into daily operations. … ML frameworks (e.g., OpenAI API, TensorFlow, PyTorch) and automation platforms. Strong understanding of data integration, APIs, and enterprise architecture. Ability to translate business challenges into scalable technical solutions. Project management expertise across ideation, execution, and stakeholder coordination. Excellent communication skills with the ability to convey technical concepts to non-technical audiences. Demonstrated success in delivering measurable business improvements through More ❯

with strategic business goals Requirements Gathering : Define and document functional, non-functional, legal, and operational requirements. Create and manage user stories and backlogs using Agile methodologies (Scrum, SAFe) Stakeholder Management : Collaborate with senior stakeholders across Product, Tech, and Business units. Communicate key changes, facilitate workshops, and manage expectations in complex environments Governance & Controls : Set up project governance structures, manage … and issues, and ensure quality assurance across deliverables Process Design & Improvement : Drive operational readiness, process re-engineering, and continuous improvement initiatives. Support feasibility studies and business case development. Training & Change Management : Design and execute training plans, support change adoption, and ensure solutions are embedded successfully Skills & Experience Required Proven experience in multi-million-pound transformation projects within More ❯

hands on engineering across the specialist team. Service delivery and technical oversight (config, maintenance and optimisation) of Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows 10/11 enterprise. Project and Change management Escalation point and problem resolution Cloud security and compliance Device and endpoint … management Stakeholder engagement Resource and performance management About You Experienced people leader, excellent Microsoft 365 experience and working with an engaging technical and non-technical stakeholders across an enterprise environment. Skills & Experience Microsoft 365 certified M365 stack Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows More ❯

hands on engineering across the specialist team. Service delivery and technical oversight (config, maintenance and optimisation) of Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows 10/11 enterprise. Project and Change management Escalation point and problem resolution Cloud security and compliance Device and endpoint … management Stakeholder engagement Resource and performance management About You Experienced people leader, excellent Microsoft 365 experience and working with an engaging technical and non-technical stakeholders across an enterprise environment. Skills & Experience Microsoft 365 certified M365 stack Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows More ❯

skills and shift coverage are always available. Monitor ticket queues and ensure SLAs are exceeded Evaluate and recommend service desk tools, technologies, and ways of working to improve service management, ensuring optimal use of existing IT Service Management & Service Desk tools. Analyse Service Desk metrics to identify trends and improve performance, reporting findings to the Service Operations Management team to support collaborative continual improvement of the Service management offerings Track customer satisfaction relating to resolved Service Desk tickets and, where required, contact end-users directly to improve customer satisfaction. Prioritise the ongoing NOC health monitoring, maintain patch compliance lisaing with Change Management & customer facing functions Liase with Security Ops to ensure vulnerability management … patch status reports at least monthly and escalate exceptions or delays promptly Ensure minimal downtime and service disruption during patch deployment. Manage Patch exceptions and mitigations. Collaborate with Transition Management to facilitate the transition of new services and processes into operational use. Contribute to the planning, execution, and monitoring of transition projects to ensure they meet predefined objectives and More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯