1 to 25 of 29 Change Management Jobs in the West Midlands

place, now. The role: We are seeking an experienced BMC Helix Engineer to design, implement, configure, and support enterprise-scale BMC Helix IT Service Management (ITSM) solutions. The successful candidate will possess deep technical expertise across the BMC Helix platform, including workflow automation, integrations, cloud deployments, and ITSM best … practices. They will work closely with technical teams, service management professionals, and stakeholders to deliver robust and scalable service management solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management ...

Change Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Change Lead to take ownership of the change enablement practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, responsible for protecting service stability … while enabling teams to deliver change safely and efficiently. You will establish proportionate, risk-based governance that supports faster engineering delivery without compromising operational control. Working across Engineering, Platform, SRE, QA, Product, Infrastructure & Cloud, Service Transition and the Service Desk, you will ensure changes are properly assessed, approved, scheduled ...

Legal Services organisation. This role will oversee multiple interconnected projects and workstreams, ensuring that business objectives are achieved through effective planning, governance, stakeholder management, and execution. The role focuses on coordinating transformation initiatives that include change management, workflow optimisation, technology implementations, systems integrations, product release management, and organizational change activities. The Portfolio Manager will work closely with Legal Services, Product Management, Engineering, Operations, and Internal and External Business Stakeholders while providing leadership and support to Project Managers responsible for delivering individual projects. This position plays a critical role in ensuring programmes are delivered ...

summary Help us deliver the digital changes that make a difference across UHB. We are looking for a proactive, organised and enthusiastic Business Change Support Officer to join our Digital Healthcare Business Analysis and Change Management (BACM) team. You will play an important role in keeping … portfolio of digital change moving, supporting the coordination and triage of requests, tracking progress, organising key meetings and activities, and ensuring high-quality documentation and governance. A unique aspect of this role is the opportunity to directly support the Chief Clinical Information Officer (CCIO) and Chief Nursing Information Officer ...

package The opportunity Our client is a large, international manufacturing group operating across multiple divisions and countries. They're looking for a Director, Project Management to lead the execution and governance of their most significant ERP projects. This is a multi ERP environment, their strategic view is they want … with senior leaders across the business divisions and corporate functions, and you'll be the driving force behind a consistent, organisation-wide approach to change management. Why this role? Lead high-profile initiatives that directly influence business performance Work across a wide variety of projects, from operational improvement ...

between the SaaS provider and the project delivery team, fostering collaboration to drive implementation progress. Comprehensive Planning: Establish a detailed delivery plan that encompasses change management and adoption strategies. Documentation Excellence: Support the documentation of overall product requirements, design, and configuration, while collaborating on user support documentation. Data … platforms. Familiarity with SAP SuccessFactors, especially Employee Central data concepts. Knowledge of workforce analytics SaaS platforms like Visier, Tableau, or similar tools. Experience in change management and training activities. This is an exciting opportunity for an enthusiastic professional to thrive in a fast-paced, fixed-term environment, bringing ...

experienced Configuration Manager with a background in rail, infrastructure, civil engineering, construction, or major capital projects. This role is focused on the configuration management of physical railway assets, engineering designs, BIM models, and construction deliverables, ensuring that all project information remains controlled, traceable, and compliant throughout the asset lifecycle. … Please note that this is an engineering and infrastructure-focused position and is not an IT or software configuration management role. The Configuration Manager plays a critical role in ensuring that the track slab system is delivered in accordance with approved designs, standards, and requirements, while maintaining strict control ...

exciting opportunity to join a forward-thinking organisation at a pivotal stage of its digital transformation journey. The Deputy CDIO will help drive strategic change, champion innovation and use technology, data and insight to improve outcomes across the Trust and position RJAH as a leader in digital healthcare. … leadership across Digital and Information Services, ensuring high-quality, secure and resilient services Leading major digital transformation initiatives, continual service improvement programmes and organisational change activities Developing strong relationships with clinical, operational and executive stakeholders to drive digital innovation and service excellence Acting as Deputy Senior Information Risk Owner ...

Role Overview CPS Group UK are delighted to be supporting a major organisation that has already implemented a significant portion of its Jira Service Management (JSM) platform and established a target-state architecture. We are now hiring for a Jira ITSM Solution Architect to review, validate and optimise … practices, while identifying opportunities for improvement and guiding the delivery team through final implementation stages. Key Responsibilities * Review and validate the existing Jira Service Management architecture * Assess the operating model and alignment to ITSM best practice * Conduct architecture and process gap analysis * Evaluate CMDB maturity, structure and data model ...

that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection and identity controls. - Drive … improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service lines and change ...

that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection and identity controls. - Drive … improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service lines and change ...

Migration Cutover is responsible for leading the final and most critical phase of a large-scale application migration programme. This role combines senior project management and implementation management expertise, with accountability for planning, governing and executing complex production cutovers as applications are migrated onto new infrastructure and network … decision-making processes. Conduct readiness reviews, cutover rehearsals, go/no-go assessments and post-implementation reviews. Ensure robust risk, issue, dependency and change management processes are maintained throughout delivery. Required Experience and Skills: Extensive experience leading large-scale application migration programmes. Proven track record of personally leading ...

Migration Cutover is responsible for leading the final and most critical phase of a large-scale application migration programme. This role combines senior project management and implementation management expertise, with accountability for planning, governing and executing complex production cutovers as applications are migrated onto new infrastructure and network … decision-making processes. Conduct readiness reviews, cutover rehearsals, go/no-go assessments and post-implementation reviews. Ensure robust risk, issue, dependency and change management processes are maintained throughout delivery. Required Experience and Skills: Extensive experience leading large-scale application migration programmes. Proven track record of personally leading ...

client is looking for a Project Manager to join their team. Reporting to the Group Project Manager you will support key ERP and Warehouse Management System (WMS) implementation programmes, including project planning, governance, stakeholder engagement, testing, training, cutover activities, and delivery. You will also contribute to a wide range … Travel will also be required. As a Project Manager, you will need to have/be: Minimum of 3 years' experience in a Project Management role. PRINCE2 certification required. Strong organisational and project-planning abilities. Excellent communication and stakeholder management skills Ability to independently manage tasks and small ...

client is looking for a Project Manager to join their team. Reporting to the Group Project Manager, you will support key ERP and Warehouse Management System (WMS) implementation programmes. Responsibilities will include project planning, governance, stakeholder engagement, testing, training, cutover activities and delivery. You will also contribute … business transformation. Travel will be required as part of the role. The successful Project Manager will have: Minimum 3 years’ experience in a Project Management role. PRINCE2 certification is required. Strong organisational and project-planning skills. Excellent communication and stakeholder management skills. Ability to independently manage tasks ...

communication and support throughout transformation projects. Collaborate effectively across operational, commercial and technology teams. Promote a culture of ownership and accountability. Support colleagues throughout change programmes. Operational Excellence Lead end-to-end POS and payment terminal replacement projects. Conduct site discovery and requirements gathering activities. Understand and document operational … payment processing ecosystems and payment supply chains. Knowledge of PCI DSS requirements. Understanding of network infrastructure requirements for POS and payment devices. Knowledge of change management and business engagement practices. Skills Excellent stakeholder management skills. Strong communication and presentation skills. Ability to engage confidently with senior leaders ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability … continual improvement of Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play … safety and performance of the technology supporting our Strategic Road Network. You will work across a diverse range of operational technology systems, managing configuration, change, testing and troubleshooting within a complex, safety-critical environment. Working closely with operational teams, technical specialists, suppliers and stakeholders, you'll ensure configurations ...

operational efficiency. Taking ownership of complex and escalated technical problems, driving robust resolution and continuous improvement. In addition, you will contribute to a structured change management and release framework, ensuring changes are controlled, well-documented, and effectively communicated. Working as part of a collaborative technical team, you will … collaboration skills, with the ability to work effectively in a team environment and build positive working relationships Practical knowledge of RBAC, PIM and permission management Familiarity with agile working practices Experience with Office365 and AWS Knowledge of DevOps ITIL Foundation and ITIL V4 Intermediate or ITIL 4 Specialist Module ...

negotiation and bid submissions. Communicate project status and performance internally and externally. Support the recruitment and assessment of engineering staff. Essential Experience: Previous Project Management experience within a technical or engineering environment. Experience managing software, firmware and/or hardware projects. Strong project and change management skills. … Experience managing projects against quality, time and budget. Experience managing technical teams and individuals. Strong risk, issue and commercial management experience. Experience managing client relationships. Bid preparation, negotiation and submission experience. Strong stakeholder management and communication skills. Engineering/Technical degree or equivalent hands-on experience. Project Manager ...

storage, networking and security components. Use Azure DevOps, YAML and PowerShell to automate software deployment and configuration activities Support infrastructure upgrades, migrations and technical change projects Provide 3rd line and escalated technical support for complex customer incidents. Produce high-quality technical documentation including deployment guides, HLDs, LLDs, DR documentation … working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work in the UK Desirable Skills ...

play a key role in developing and delivering high-quality IT training programmes that support both day-to-day operations and major technology change initiatives. Working closely with Change, Learning & Development and Project teams, you will design, develop and deliver innovative learning solutions that enable colleagues to confidently … Strong knowledge of Microsoft 365 applications Experience training users on a variety of business applications and enterprise systems A good understanding of user adoption, change management and learning best practice The ability to manage multiple training initiatives within a fast-paced environment What's on Offer Salary ...

vision and technical direction of the products, as well as manage multiple deliveries and take end-to-end ownership of your products, including change management and service management. Driving the development of new features, promoting best engineering practises, and advocating for agile/lean delivery methodologies are also … inclusive and diverse culture that Sainsbury's Tech values. Essential Criteria Demonstrable track record of leading engineering teams, encompassing team planning, performance management, setting objectives, conducting one-to-one meetings, developing technical roadmaps, and driving enhancements in engineering processes. Keen enthusiasm for promoting and integrating AI technologies within engineering ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Manager is responsible for overseeing the delivery, governance, and continual improvement … Identity and Access Management (IAM) services across the organisation. The role ensures user and system identities are validated, authorised, and managed in line with security policies, regulatory requirements, and organisational objectives, ensuring the right people and systems have the right access to the right resources at the right time. ...

CloudWatch. Configuring, monitoring and troubleshooting Cisco switches and routers, ensuring network availability and performance. Administering and supporting Google Workspace, including user management, security policies, groups, Drive and Gmail. Responding to and resolving infrastructure incidents and service requests within agreed SLAs. Implementing technical changes in line with established change management processes. Proactively monitoring infrastructure performance and capacity and addressing potential issues before they impact the business. Providing 2nd/3rd line technical support across the wider infrastructure environment. Participating in a 24/7 out-of-hours on-call rotation for critical infrastructure incidents. About ...