Technical Service Manager
- Hiring Organisation
- The Virtual Recruiter
- Location
- Worcester, Worcestershire, UK
- Employment Type
- Full-time
closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business GrowthSupport the commercial team by: Attending customer meetings. Assisting with solution design and technical proposals. Reviewing Statements of Work and quotations. Identifying opportunities to improve customer environments. … experience within an MSP.Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical KnowledgeStrong practical experience with: Microsoft 365Exchange ...