1 to 25 of 31 Customer-Centricity Jobs in the North of England

issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part ...

platforms. Exposure to Computer Vision, OCR, Voice AI, Conversational AI, or multimodal AI solutions. Experience working within operational, retail, automotive, logistics, or customer-centric organisations. Knowledge of Responsible AI, AI governance frameworks, and regulatory considerations. Previous experience leading AI initiatives, mentoring engineers, or helping define ...

with senior leadership to implement CRM strategy and roadmap Your Skills and Experience * Strong commercial experience in CRM or lifecycle marketing within customer centric sectors such as retail, healthcare or direct to consumer * Expertise in email marketing with exposure to additional channels including SMS, direct mail ...

products that power our customer experiences across web and mobile. You'll work at the intersection of engineering excellence, customer centric design, and help us deliver reliable, intuitive, and compliant digital journeys for millions of users. You'll be part of a collaborative ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering ...

stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core ...

depending on experience * Hybrid working model based in Cheshire * Opportunity to shape CRM analytics strategy in a customer centric organisation * Clear progression opportunities within a growing analytics function * Supportive and collaborative team environment How to Apply If you are interested in this CRM Analytics role, please ...

recognition awards* Click here to find out more about working at Simpro Group!**Our Core Values****We Are One Team****We Are Customer Centric** **We Are Growth Minded** **We Are Accountable** **We Celebrate Success**Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best ...

data to drive decisions and measure success. *Leadership Qualities: A natural leader who inspires and motivates others while fostering a collaborative environment. *Customer-Centric Approach: A deep understanding of user experience and a passion for delivering top-notch products that delight customers. Please apply ...

Team Product Owner and play a pivotal role in designing, launching, and refining platform functionality. Here's what you can expect: Customer-Centric Focus: Personally meet customer needs related to standard products and services while supervising a team of customer ...

another payment solution; we are dedicated to innovating the market for payment solutions and financial services in the SME segment with our customer-centric and transparent services. Today, we are one of the fastest-growing fintech companies out of the Nordics - and Denmark's fastest unicorn ...

cycles, ensuring plans are well-defined and capacity is optimised DevOps & Agile Leadership Promote and embed DevOps principles: Collaboration and shared ownership Customer-centric decision making Automation and efficiency Continuous learning from failure Performance-focused, generative culture Metrics-driven improvement Implement and continuously improve Agile practices ...

with Product teams to drive process and product enhancements aimed at improving the overall digital customer journey experience. Champion customer centricity by helping Product teams understand customer pain points, ensuring product development focuses on delivering exceptional customer ...

with Product teams to drive process and product enhancements aimed at improving the overall digital customer journey experience. Champion customer centricity by helping Product teams understand customer pain points, ensuring product development focuses on delivering exceptional customer ...

days per week in office) Salary and Benefits: £120k + 30% Bonus About the Role We’re partnering with a high-growth, customer-centric digital business undergoing a significant period of transformation to find an experienced Head of Machine Learning & AI. This is a senior leadership ...

/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want ...

highly respected and long-established engineering manufacturer with an enviable reputation across UK industry. Renowned for their technical expertise, product quality and customer-centric approach, they continue to invest heavily in people, innovation and growth. As part of their ongoing expansion strategy, they are now seeking ...

manage multiple priorities Nice to Have Background in Statistics, Econometrics, Mathematics, or a related field Experience in product-led, e-commerce, or customer-centric environments This is an urgent role where Hiring Manager is looking to shortlist for an interview urgently. If you are interested then ...

/NPS) CRM data quality and Salesforce adoption Upsell and cross-sell performance Personal Attributes Highly organised with strong attention to detail Customer-centric and solution-oriented Proactive and results-driven Able to manage multiple accounts and priorities Strong collaborator and team player Hays Specialist Recruitment ...

About the Role We are looking for an experienced Programme Manager to lead a high-profile retail transformation programme within a dynamic, customer-centric environment. This position offers the chance to take charge of a complex, large-scale platform initiative, ensuring that technology delivery is seamlessly ...

commerce) Location: London (Hybrid – 1–2 days per week in office) About the Role We’re partnering with a high-growth, customer-centric digital business undergoing a significant period of transformation to find an experienced Director of Product (E-commerce). This is a 12-month ...

machine learning pipeline by using robust test-driven development (TDD) approaches to maximise performance and robustness, and improve company performance and our customer-centric offerings across Motor, Home and Commercial Lines businesses. The successful candidate will also enjoy opportunities for leading, coaching, and mentoring more junior ...

mentorship can make a huge difference to your long-term career trajectory. The role You’ll help build and enhance a scalable, customer-centric digital platform, including a modern app and self-service portal designed for seamless self-service. Joining a close-knit Salesforce team ...

service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join ...