1 to 25 of 32 Customer-Centricity Jobs in the North of England

Service Desk Analyst

Hiring Organisation
EXL Service (UK) Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
issues appropriately while ensuring timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or similar compliance-driven sectors, ensuring high service standards. Customer-Centric Approach – A commitment to delivering exceptional service to customers and service providers, ensuring issues are resolved effectively. As part of a leading ...

Senior Customer Success Manager - HR / ER SaaS Tech. Remote / Cheshire

Hiring Organisation
Recruitment Revolution
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
management role, ideally within a HR/ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge ...

Service Centre Team Manager

Hiring Organisation
EXL Service (UK) Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part ...

Cyber Product Owner (FS Industry Required)

Hiring Organisation
Square One Resources
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£469 - £519/day
your knowledge. - Ensure own conduct maintains the orderly and transparent operation of financial markets. Leadership & Teamwork - Promote the adoption of Agile and Customer Centricity across the team Operational Effectiveness & Control: - Continuously monitor information from various sources to assess potential impacts and identify risks, necessary changes ...

Senior Insight Manager

Hiring Organisation
Circana
Location
North West, United Kingdom
Employment Type
Permanent
business planning Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. ...

Salesforce Product Manager

Hiring Organisation
Akkodis
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£75000 - £85000/annum
Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding ...

Regional Field and Partner Marketing Manager

Hiring Organisation
Simpro Software
Location
Leeds, England, United Kingdom
training & internal networking opportunities across all of our product lines Service recognition awards Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best ...

Lead Product Manager

Hiring Organisation
TalkTalk
Location
Manchester Area, United Kingdom
Teams: Build and coach high-performing, cross-functional squads—fostering a culture of discovery, rapid iteration, and outcome-driven product management. Champion Customer-Centricity: Relentlessly advocate for the customer, ensuring every digital touchpoint is simple, inclusive, and delivers measurable value. Own Outcomes: Hold ...

1st Line IT Service Desk Analyst

Hiring Organisation
American Golf
Location
Warrington, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. ...

Customer Analytics Manager

Hiring Organisation
Harnham
Location
Lancashire, England, United Kingdom
Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture ...

Lead AI/ML Engineer - (Fintech/Lending & Decision Systems) Dubai or Remote

Hiring Organisation
oryxsearch.io
Location
Leigh, Greater Manchester, United Kingdom
intervention Scalable data and model pipelines for high-volume, high-accuracy predictions Transparent, auditable AI systems aligned with regulatory and ethical standards Customer-centric AI experiences that improve speed, accuracy, and trust in lending Your Background Led AI/ML teams in financial services or similarly ...

Lead AI/ML Engineer - (Fintech/Lending & Decision Systems) Dubai or Remote

Hiring Organisation
oryxsearch.io
Location
Leeds, West Yorkshire, United Kingdom
intervention Scalable data and model pipelines for high-volume, high-accuracy predictions Transparent, auditable AI systems aligned with regulatory and ethical standards Customer-centric AI experiences that improve speed, accuracy, and trust in lending Your Background Led AI/ML teams in financial services or similarly ...

Senior Software Engineer (Full Stack)

Hiring Organisation
Perch Group
Location
Manchester Area, United Kingdom
hundreds of thousands of customers to positively engage with and resolve their outstanding debts . We do this through an empathetic and customer-centric approach that is at the heart of our success. 🔎 What are we looking for? We are looking for a Senior Software Engineer ...

Senior Machine Learning Engineer

Hiring Organisation
Vermelo
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
machine learning pipeline by using robust test-driven development (TDD) approaches to maximise performance and robustness, and improve company performance and our customer-centric offerings across Motor, Home and Commercial Lines businesses. The successful candidate will also enjoy opportunities for leading, coaching, and mentoring more junior ...

Tech Support Lead

Hiring Organisation
Lucy Walker Recruitment
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30000/annum
support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business where you will be valued and given full support within your role. This is a fully office-based role ...

Managing Consultant - Agile Transformation

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
proven coaching, training and mentoring skillset in Agile delivery and Agile rollout, being able to show a Lean-Agile mindset and customer centricity • Ability to manage client relationships, effective reporting to secure client satisfaction throughout your project delivery. • Proven experience in applying strategy and innovation approaches ...

Customer Insight Lead

Hiring Organisation
Harnham
Location
Greater Manchester, England, United Kingdom
operate at scale; they’re investing heavily in data, analytics, and customer insight, and doubling down on personalisation and customer-centricity, with insight at the core. THE ROLE Reporting into the Director of Customer Insight, this is a senior individual ...

DevOps Engineer

Hiring Organisation
Sellick Partnership
Location
Peterlee, County Durham, United Kingdom
Employment Type
Permanent
Salary
£40000 - £60000/annum
North East business is transforming the way businesses manage water and waste services across the UK. The company focuses on delivering sustainable, customer-centric solutions that help organisations save time, reduce costs, and improve efficiency. With a strong emphasis on innovation and employee wellbeing, the business ...

Process Analyst

Hiring Organisation
M Group
Location
Batley, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard ...

Data Engineer

Hiring Organisation
Perch Group
Location
Manchester, England, United Kingdom
empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role We’re looking for a Data Engineer to support the development ...

IT Services & Operations Lead - Trafford Park - £40K

Hiring Organisation
Robert Walters
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 per annum
manage third-party IT service providers effectively. Excellent communication skills with the ability to translate technical concepts into business language. A customer-centric mindset with a focus on delivering exceptional service. Desirable Skills & Experience Experience working in a manufacturing environment or hybrid project/BAU settings. ...

Technical Support Engineer - Newcastle

Hiring Organisation
Nextech Group Limited
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£35,000
notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good ...

ITS Field Service Technician

Hiring Organisation
Ricoh
Location
Doncaster, South Yorkshire, United Kingdom
Employment Type
Permanent
ensure maximum throughput into the repair cycle Effectively repair customer equipment to maintain the highest levels first time fix Customer centricity, ensuring high levels of customer satisfaction You will ideally have Excellent knowledge of electrical/mechanical engineering Good product ...

Lead Fibre Surveyor (Fixed Term - 6 Months)

Hiring Organisation
M Group
Location
Leyland, Lancashire, North West, United Kingdom
Employment Type
Permanent
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

IT Field Service Manager

Hiring Organisation
Reed Technology
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
colleagues with IT Support they require, giving confidence that issues will be investigated, actioned and resolved. Create a positive culture that emphasises customer centricity, continuous improvement, cost efficiency, and agility. Plan, support and manage the introduction of new services (e.g. knowledge) for IT Field Services. Lead ...