1 to 25 of 105 Customer-Centricity Jobs in the North of England

/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯

a hybrid role, requiring typically 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Fortidia Values Customer Centricity • Accountability • Agility • Collaboration • Innovation Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Additional pay: Bonus scheme Benefits: Company pension On-site parking Work from More ❯

work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs into actionable product features. A degree in a relevant field (e.g., Business, Marketing, Computer Science) is preferred but not More ❯

as a Product/Senior Product Owner or similar role in product management. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication and interpersonal skills. Customer centric focus Ability to work effectively with cross-functional teams and work independently. Strong analytical and problem-solving skills. Experience with user-centered design and research methodologies is More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

account management role from a SaaS business, ideally HR/ER/People/Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to More ❯

such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy … and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies:Develop and implement proactive, data-driven sales strategies, leveraging AI and analytics to anticipate client needs and deliver tailored solutions. MSP Sales Expertise - Serve as the More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role is based More ❯

proven ability to deliver results while creating structure in fast-paced, ambiguous environments Our Mission We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact Our technology has created measurable change: Connected : 1.7 million first More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

the UK. A leading provider of network and connectivity solutions is seeking an experienced Project Manager to join their growing team. Leading with an innovative approach and customer-centric mindset, this organisation is rapidly expanding - making it an exciting time to get involved and help shape mission-critical projects from initiation to handover. Location: Manchester or More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£25,000 + up to 20% of your annual salary, paid as a bonus. 📍These roles are based More ❯

Identify, document, and track quality issues while championing best practices in testing and development. Data-Driven Mindset: Analyse test results and use metrics to advocate for smart, customer-centric development. Responsibilities Develop and execute manual test cases for web applications, APIs, and backend services Create, deploy and monitor releases in CI/CD pipelines for all More ❯

in which they can deposit and wager. evoke is working in highly regulated markets and as part of your job, you will be in charge of a customer centric onboarding flow, meeting all regulatory needs to allow our customers to play safely. In this role you will take full ownership of the product development lifecycle, from More ❯

and experience of product management best practice & methodologies. Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders Customer centric mentality, prioritising work that solves real customer problems Effective at stakeholder management the right people know the right level of information Understand user research More ❯

and experience of product management best practice & methodologies. Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders Customer centric mentality, prioritising work that solves real customer problems Effective at stakeholder management – the right people know the right level of information Understand user research More ❯

we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental More ❯

technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges More ❯

responsible for defining and executing the overarching growth and digital marketing strategy. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire customer … that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in More ❯

forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are empowered, supported, and on track to succeed. Strategic thinker: You're comfortable identifying sales opportunities, driving product trials, and supporting technical sales More ❯

development of high-performance, scalable software solutions that drive exceptional user experiences and support business growth. This role sits within a forward-thinking technology team focused on customer-centric platforms, working with modern tools including React, Java, Golang, TypeScript, and AWS. Key Responsibilities: Collaborate with cross-functional teams to deliver innovative, customer-focused More ❯

expectations. Desirable Skills & Experience: Consultancy Background: Prior experience working in a consultancy role, demonstrating an understanding of client engagement models and solution delivery within a consulting framework. Customer-Centric Approach: A deep-seated commitment to understanding and meeting customer needs, with a proven ability to manage expectations and provide exceptional service. Dynamic Adaptability More ❯

ongoing training and certification. Key Attributes Solid grounding in accounting principles and practices. Strong analytical and troubleshooting skills. Excellent verbal and written communication abilities. A proactive and customer-centric approach to service delivery. Ability to work independently as well as collaboratively within a team environment. Preferred Skills Familiarity with accounting or ERP software systems. Basic technical More ❯

third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSAs values and culture, together with CDOs customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure More ❯