1,151 to 1,175 of 2,129 Customer Experience Jobs in the UK

agile team, collaborating with cross-functional stakeholders to build highly scalable, automated financial systems. Your work will directly impact the content partners and customer experience, enabling new revenue models and improving operational efficiency. Key Responsibilities Collaborative Innovation: Partner with diverse teams to define requirements, create specifications, and design … documentation for designs, implementations, and operational procedures. Process Improvement: Contribute to team initiatives focused on enhancing software development practices, improving efficiency and scalability. Requirements Experience: 5+ years of professional software development experience, with proficiency in Java, C++, or C#. Education: Bachelor’s degree in Software Engineering, Computer Science ...

successful delivery of multiple projects. Collaborating closely with the sales team, your role involves managing client relationships and implementing a dynamic, cost-effective, and customer-centric delivery experience to ensure high levels of customer satisfaction. Your responsibilities include: Project Delivery: Initiate projects in accordance with the prevailing … documentation and control. Ensure projects are delivered within established tolerances for time, cost, and quality. Maintain project documentation to high standards, ensuring deliverables meet customer expectations. Develop and implement test plans aligned with customer requirements. Manage virtual project teams as necessary. Customer Relationship Management: Establish a single ...

accounts and through business partners. You will unlock revenue by identifying and driving growth opportunities through PCI Pal’s new and existing partner and customer network in the EMEA region. SaaS experience is critical, and it would be beneficial if you have knowledge of our industry touchpoints including … business communications (CCaaS/UCaaS), fintech, or cyber-security. Job requirements Have experience selling SaaS solutions in any of the following markets: business communications (inc. contact centre), fintech and payments, or cyber security. Experience selling B2B software both directly and through business partners (resellers and referral partners) Ideally ...

development pipeline will bring several new sites into operation over the coming years, creating an opportunity to influence how technology supports both the customer experience and wider business operations. You will work closely with senior leadership and teams across Development, Projects, Commercial, Operations, Marketing and Finance. The role … renewals, ensuring strong commercial control and avoiding unnecessary spend or renewal risk. Leading technology readiness for new site openings, including connectivity, hardware, system integrations, customer-facing technology and post-launch support. Supporting websites, booking technology, SharePoint, the company intranet and the controlled rollout of Claude and other AI tools. ...

development pipeline will bring several new sites into operation over the coming years, creating an opportunity to influence how technology supports both the customer experience and wider business operations. You will work closely with senior leadership and teams across Development, Projects, Commercial, Operations, Marketing and Finance. The role … renewals, ensuring strong commercial control and avoiding unnecessary spend or renewal risk. Leading technology readiness for new site openings, including connectivity, hardware, system integrations, customer-facing technology and post-launch support. Supporting websites, booking technology, SharePoint, the company intranet and the controlled rollout of Claude and other AI tools. ...

Architect Location: Leeds, UK Contract: Permanent, Full-Time Salary: Competitive About Protect Group Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75+ countries, with … consultation with the leadership team, sales, finance and risk functions. Work in a consultative fashion with other departments, such as sales, product, data and CX as an advisor of technologies that may improve their efficiency and effectiveness. Discover and implement new methodologies that yield competitive advantage for Protect Group. Develop ...

Role This is an exciting opportunity for someone who enjoys solving complex service challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse … contribute to improving the resilience, stability and quality of technology services that support colleagues and residents across the county, making a tangible impact on customer experience and organisational performance. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align ...

team's technical execution. Follow the best FinOps practices. Participate in on-call rotation across the team. What you need to succeed Extensive experience (~8 years) in designing, building, maintaining and troubleshooting high traffic distributed systems. Proficient software engineering skills. Strong coding experience in one or more programming … languages (preferably Python). Experience with at least one major public cloud, its services and infrastructure (preferably AWS). Experience in implementing observability and alerting. Willingness to participate on paid on-call rotations. Business-orientation and data-driven approach. Nice to have: knowledge of modern web frameworks ...

Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through reliability and cost efficiencies. We are looking for a Capacity Planning Manager to own and implement strategic, cross-functional management initiatives. … packages to their destination - quickly, conveniently and sustainably. Basic Qualifications Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business Experience defining program requirements and using data and metrics to determine improvements Experience in business analytics with demonstrated proficiency in quantitative analysis using SQL, databases ...

passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you'll play a pivotal part in shaping our customer journey strategy … optimising our CRM systems to support marketing and sales excellence. As our CRM & Commercial Analytics Specialist, you will: Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey. Collaborate with the Digital Marketing Executive and cross ...

help to build a better working world. Enterprise Technology provides reliable, secure and resilient technology services and solutions that enable an exceptional technology experience for over 300,000 EY people world-wide. As part of Enterprise Technology, you'll be at the forefront of enabling innovative technologies including emerging … collaboration tools and world-class-tier technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business experts to meet the increasing pace of our business. ...

aligning closely with Data Engineering, Machine Learning Engineering, Quants, and Data Science teams to ensure seamless collaboration and delivery. As we scale our personalisation, customer risk, and trading optimisation capabilities, you’ll play a key role in shaping the tooling, standards, and processes that enable teams to iterate quickly … infrastructure as code practices (e.g. Terraform, CloudFormation) to ensure scalable and reproducible environments. Collaborate with Data Engineers, Quants, and ML Engineers to improve developer experience, platform usability, and delivery velocity. Implement robust monitoring, observability, and alerting across data pipelines and ML models (including model performance and drift). Drive ...

Working Model: London | Hybrid working ( 4 days in office) Our client is an established property brand undergoing significant digital growth and transformation across its customer experience and marketing function. Operating within a fast-evolving commercial environment, the business delivers premium, customer-focused environments designed to support modern … professionals and growing organisations. With a strong focus on innovation, technology, and service excellence, the company continues to invest heavily in its digital presence, customer journey, and brand engagement strategy. This is an opportunity to join a commercially driven organisation where digital marketing plays a central role in shaping ...

scalers to join us on our journey to create a better future of work with AI. About the role WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their … running customized workshops, and advising customers on how to scale their AI programs over time. The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it. This is a hybrid role based ...

technology deputy to the Head of Ecommerce. You lead our front-end engineering and test teams to deliver a stable, high-performing ecommerce experience while improving delivery predictability, release confidence and quality. This role is critical to steering our front-end modernisation/migration programme. You are technically credible … work sensibly, and ensure delivery remains safe throughout. Work closely with Product to challenge briefs, shape solutions, and ensure the team delivers the best customer experience outcomes. Ensure releases are "ready to ship" with strong test discipline, clear defect management, and visible sign-off. Coach, develop and performance ...

workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 … average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

Copilot Studio, Power Automate and Azure AI. Explore emerging AI technologies and assess how they can be applied to improve productivity, decision-making and customer experiences. Work closely with stakeholders to understand challenges, identify opportunities and translate ideas into scalable technical solutions. Integrate AI capabilities with existing Microsoft … secure, reliable and scalable. Stay ahead of developments across Microsoft Power Platform and AI, bringing new ideas and technologies into the organisation. Skills & Experience: Experience in Power Platform development, automation, software development or a similar role. Hands-on experience with Power Apps and Power Automate, ideally with ...

junior team members and actively contribute to a culture of shared data quality standards and data contracts. What you need to succeed: Hands-on experience building components of large, high-scale applications (e.g., data pipelines, well-structured APIs, efficient algorithms). Solid experience working in platform or data … ability to deliver within a multi-stakeholder environment. Familiarity with cloud platforms (AWS/GCP or equivalent) and modern DevOps practices. Hands-on experience designing and implementing real-time and batch data processing pipelines using modern frameworks like Spark, Flink, Spark Streaming, Kafka, Debezium, etc. Experience with orchestration ...

evoke, Site Reliability Engineering (SRE) is all about delivering exceptional customer experiences through reliable, scalable and high-performing technology. Operating at the heart of our betting and gaming platforms, our SRE team combines observability, automation and engineering excellence to ensure our systems perform when it matters most. Working across … love to hear from you. What you will be doing Partner with engineering, operational and commercial teams to enhance platform reliability, scalability and customer experience across our betting and gaming products. Lead and support major incidents through the incident command framework, helping to coordinate responses and restore services ...

building new functionality that simplifies how advertisers set up campaigns, in a policy and regulatory compliant way. You'll own the end-to-end customer experience, contributing to product direction while building the APIs, services, data models, and user interfaces that bring it to life. Key job responsibilities … variety of technologies. Your systems will meet remarkably high standards of performance and reliability, and will operate at massive scale, 24x7. Basic Qualifications Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems Experience in professional, non-internship software development ...

Customer Success Consultant - Legal (Our client is looking for someone who has at least 1 year working in any role within a law firm) Bath or Leeds Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm … love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. As a Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure ...

Customer Success Consultant - Legal (Our client is looking for someone who has at least 1 year working in any role within a law firm) Bath or Leeds Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm … love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. As a Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure ...

advisor to C-suite executives across retail, commercial, corporate, digital, and challenger banks. Lead strategic discussions on operating model redesign, digital and payments transformation, customer experience, regulatory change, and the practical, governed use of data and AI.Facilitate executive workshops and strategic planning sessions that move clients from agenda … with a deliberate edge in AI-enabled banking. Support recruitment, capability development, and mentoring of consulting talent, raising the bar on delivery quality. What experience you'll bring: EssentialSignificant experience (typically 18+ years, or a demonstrated equivalent track record) in management consulting, business consulting, or transformation advisory within ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...