1,526 to 1,550 of 2,138 Customer Experience Jobs in the UK

Senior Salesforce Transformation Leader — UK

Location
Greater London, England, United Kingdom
drive growth and shape opportunities across UK clients. You will lead the development of Salesforce-related opportunities and engage senior stakeholders to propel customer experience, data and operating model transformation. As a credible Salesforce advisor, you will collaborate with Salesforce teams and delivery groups to craft scalable propositions ...

Strategic ServiceNow Architect & Roadmap Leader

Location
Greater London, England, United Kingdom
ITSM, CSM, FSM and ITOM and drive integration, data governance and intelligent automation. You will lead architecture governance across delivery teams, partner with operations, customer experience and vendor partners, and ensure scalable, well-governed service #J-18808-Ljbffr ...

Remote Technical Lead - AI-Driven Java/.NET Platform

Location
United Kingdom
Avalara is accelerating delivery of AI-enabled capabilities across our compliance platform to improve customer experience, increase engineering velocity, and scale global operations efficiently. As a Technical Lead, you will join a globally distributed team to architect distributed systems and embed applied AI into our core products. ...

Senior Retail Digital Transformation Partner

Location
Greater London, England, United Kingdom
Client Principal will own the complete sales cycle, nurture senior client relationships, and collaborate with the account team to deliver digital transformations spanning Customer Experience, Product Innovation, and Data Modernization. Applicants should bring deep industry insight, a strong network, and a consultative, #J-18808-Ljbffr ...

Global Head of AI-Driven Claims Intake & Transformation

Location
United Kingdom
Bassett is seeking a strategic leader to transform its Global Claim Intake/FNOL function, overseeing large-scale operations and shaping AI-powered intake, customer experience, and service delivery across geographies and lines of business. You will own the global product direction for AI-led intake transformation, build ...

Global Head of Risk Operations & AI Transformation

Location
Greater London, England, United Kingdom
high standards for integrity, judgement and documentation in all risk operations. You will also drive the automation and AI-driven transformation, balancing risk with customer experience and commercial impact, while building scalable #J-18808-Ljbffr ...

Freelance Product Engineer — AI-Driven Growth for Books

Location
Greater London, England, United Kingdom
team, working 3-4 days per week in a hybrid model. This hands-on role involves collaborating closely with the VP product to address customer experience challenges on their website, focusing on key growth areas. The ideal candidate will work autonomously and bring expertise in backend development ...

Senior Process & Automation Lead - Business Analysis

Location
Greater London, England, United Kingdom
join our Capital and Payments team. You will own end-to-end initiatives, identify friction, and design data-driven automation to improve throughput and customer experience. This hands-on role combines analysis with delivery: map flows, quantify losses, write clear requirements, coordinate automation, and drive adoption. #J-18808-Ljbffr ...

Lead Data Scientist - Hybrid, Drive ML Innovation & Growth

Location
Leeds, England, United Kingdom
across the Jet2 business. You will lead a team of data scientists, applying ML, statistics and advanced analytics to unlock commercial value and enhance customer experiences. Based in Leeds with hybrid work, you will partner with stakeholders to identify opportunities, deliver projects from concept to production, and advance data ...

Senior Fraud Analytics Consultant | Hybrid

Location
Chester, England, United Kingdom
offers hybrid working across the UK, with flexible arrangements and opportunities to mentor junior analysts while collaborating with stakeholders to minimize losses and improve customer experience. #J-18808-Ljbffr ...

Senior Fraud Analytics Consultant | Hybrid

Location
Birmingham, England, United Kingdom
offers hybrid working across the UK, with flexible arrangements and opportunities to mentor junior analysts while collaborating with stakeholders to minimize losses and improve customer experience. #J-18808-Ljbffr ...

Senior Fraud Analytics Consultant | Hybrid

Location
City of Edinburgh, Scotland, United Kingdom
offers hybrid working across the UK, with flexible arrangements and opportunities to mentor junior analysts while collaborating with stakeholders to minimize losses and improve customer experience. #J-18808-Ljbffr ...

Strategic Hospitality SaaS Account Lead

Location
Greater London, England, United Kingdom
UK. You will manage relationships with C-level and operational stakeholders, lead quarterly reviews, and collaborate with Product, CS and Support to deliver exceptional customer experiences. You will use SaaS metrics to optimize the portfolio, aim for increasing product usage, and ensure strong Net Revenue Retention while #J ...

SaaS Sales Leader — Growth & Team Builder

Location
Greater London, England, United Kingdom
sales teams and setting the pace for growth. You will drive revenue growth, craft sales playbooks, and align cross-functional teams to deliver exceptional customer experiences in mid-market to enterprise segments across the UK. #J-18808-Ljbffr ...

Senior Data Scientist - Personalisation & Generative AI

Location
Greater London, England, United Kingdom
experiences, and personalization models for a large-scale digital platform. You will design, build and deploy production-grade ML models powering highly personalised customer experiences, including recommendation algorithms, retrieval systems and LLM-powered conversational AI. You will work closely with Product Managers, Engineers and MLOps to move ideas from ...

Regional Field Marketing Leader: Drive Pipeline & Events

Location
Greater London, England, United Kingdom
Datadog is seeking a Field Marketing Manager to develop and execute regional field marketing programs that drive pipeline, strengthen brand, and deliver exceptional customer experiences across the region. The role spans campaigns, ABM, and events, partnering with Sales, Demand Gen, Partner Marketing, and Communications to bring go-to-market ...

London On-Site Product Design Lead — Data-Driven UX

Location
Greater London, England, United Kingdom
will own design for your team across the full product development lifecycle, collaborating with developers, PMs, data engineers, and content editors to elevate the customer experience. You will translate user needs into delightful digital experiences with a systems mindset, balancing polished detail and rapid exploration as needed. Join ...

SaaS Account Executive — London, Hybrid, High-Impact Wins

Location
Greater London, England, United Kingdom
EMEA region. You will own the sales cycle, from lead nurturing to closing, while collaborating with SDRs, CS, and marketing to ensure a consistent customer experience. You will regularly meet with business leaders and stakeholders, demonstrate Klue’s product, and build business cases that illustrate value. This ...

Senior AI Infrastructure Engineer: Training & Inference

Location
Greater London, England, United Kingdom
part of Salesforce, is building the future of AI-driven customer experiences. We are seeking Senior+ AI Infrastructure Engineers to scale training pipelines and deploy low-latency inference across transformer and LLM models. You will work on GPU-level optimization, collaborate with ML scientists, and mentor peers ...

Interim Head of Professional Services

Location
Greater London, England, United Kingdom
bringingMigrationServicesandDesignStudiotogetherwithclearpriorities,ownershipandwaysofworking. AssessandimprovetheProfessionalServicesoperatingmodel,projectjourneys,processes,governanceandtoolingtodriveconsistency,efficiencyandcustomeroutcomes. BuildontheexpertisealreadywithinProfessionalServices,givingexperiencedspecialiststheclarity,autonomyandsupporttodeliverhigh-qualityoutcomes. Usecustomer,projectandoperationaldatatoidentifytrends,managerisksandopportunitiesandinformdecision-making. Establishconsistentmanagementrhythms,includingone-to-ones,performancereviews,coachingandteammeetings. Leadtheteamthroughorganisationalchange,creatingclarityandmomentumwhileencouragingcollaboration,knowledgesharingandcontinuousimprovement. CustomerExperience&ProjectDelivery Owntheend-to-endProfessionalServicescustomerexperience,ensuringprojectsaredeliveredtoaconsistentlyhighstandard,withinagreedscopeandtimelines. Strengthenthecustomerjourneyfromsalethroughdeliveryandhandover,establishingclearownershipandseamlesstransitionsbetweenSales,ProfessionalServicesandCustomerSuccess. Actasaseniorescalationpointforcomplexorsensitivecustomersituations,balancingcustomeroutcomeswithcommercialandoperationalconsiderations. EnsurecustomerrisksaresurfacedearlyandmanagedeffectivelywithCustomerSuccessandotherrelevantteams. Resolverecurringoperationalandcustomerchallengesatrootcause,embeddingsustainableimprovements. ProfessionalServicesOperations&Transformation AssessandoptimiseProfessionalServicesoperations,includingprojectprocesses,customerjourneys,tooling,automationandoperationalefficiency. CommercialImpactofProfessionalServices DevelopProfessionalServicesasaneffectivepartnertoSales,CustomerSuccessandthewiderCustomerorganisation,contributingtoretentionandlong ...

Tech Lead Manager - AI Squad

Location
City of Westminster, England, United Kingdom
mindset: Your CV should showcase the outcomes you've achieved, not just the technologies you've worked with. Tell us how you've improved customer experiences, solved business problems, simplified complex challenges showcasing with metrics where possible.*** About the role We are looking for an experienced technical leader, team ...

Lead Mobile Engineer

Hiring Organisation
Collinson Group
Location
London, UK
Employment Type
Full-time
Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high … earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in times of need. While specialising in Financial Services, Travel and Retail, we also support clients ...

Senior Sales Director, Enterprise

Hiring Organisation
Braze
Location
London, UK
Employment Type
Full-time
thrive, we can't wait to meet you. WHAT YOU'LL DOThis is a management SaaS sales role with a high level of experience managing a small team of Account Executives as well as outbound prospectors. The ideal candidate will have at least 8 years of experience selling … SaaS product to enterprise-level clients. Strong candidates will have experience working with large Enterprise clients, as well as the ability to coach and lead both an outbound prospecting team in addition to the enterprise sales team. In addition, experience selling a marketing automation, CRM, email, or analytics ...

Global Director, Marketing Operations

Hiring Organisation
ComplyAdvantage
Location
London, UK
Employment Type
Full-time
insight that influence business decisions at every levelDeveloping sophisticated attribution and measurement frameworks that connect marketing investment directly to pipeline, revenue and long-term customer valueOwning global marketing planning, forecasting and budget management, ensuring investment is aligned to commercial prioritiesLeading the evolution of our global marketing technology ecosystem, creating … that enables growth across every marketDriving the adoption of AI across Marketing Operations, identifying practical applications that improve productivity, decision-making, campaign effectiveness and customer experienceEstablishing global standards for operational excellence, governance, process design and data qualityPartnering with Marketing, Revenue Operations, Sales, Finance, Product and executive leadership to create ...

Senior Field Account Executive

Hiring Organisation
Lightspeed POS
Location
London, UK
Employment Type
Full-time
insights. Spearhead outbound initiatives and represent the brand at premier industry events to cultivate a high-quality pipeline and build long-term leads. Provide customer feedback to sales. Marketing and product teams to refine strategies and achieve collective targets. Coach junior team members on advanced prospecting techniques, objection handling … complex deal navigation to accelerate overall team performance and cultural excellence. What you need to bring: High-performance experience in Field or Outbound sales, with a track record of navigating complex, solution-based sales within the technology, SaaS, or hospitality ecosystems. A deep understanding of the hospitality industry, including ...