1,726 to 1,750 of 2,132 Customer Experience Jobs in the UK

Were looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product … opportunities for improvement. Create and maintain a prioritised list of key problems, focusing on areas with the greatest opportunity to reduce incident volume and customer impact. Work closely with Service Desk, TechOps, Engineering and Product teams to identify permanent fixes and service improvements. Provide clear updates on problem status ...

Were looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product … opportunities for improvement. Create and maintain a prioritised list of key problems, focusing on areas with the greatest opportunity to reduce incident volume and customer impact. Work closely with Service Desk, TechOps, Engineering and Product teams to identify permanent fixes and service improvements. Provide clear updates on problem status ...

powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners – in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where … sits at the intersection of product management, analytics, creator workflows, and platform strategy. You will partner closely with Engineering, Data Science, Product, Analytics, Design, Customer Success, Partnerships, and Business stakeholders to identify opportunities, define scalable solutions, and deliver products that make creators and internal teams more effective. What ...

About the Job: We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through … relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with ...

Role Overview The Enterprise Solutions Salesperson is a senior customer-facing role responsible for identifying, owning, and closing complex enterprise solution opportunities within the UK Mid-Corporate and Corporate marketplace. The role requires demonstrable experience selling HPE, VMware, and Veeam solutions, combined with a consultative, value-led approach … that aligns customer outcomes with Techbuyer’s commercial and sustainability objectives. Working collaboratively across Techbuyer’s pre-sales, vendor, professional services, operations, and marketing teams, this role plays a critical part in delivering technically robust, commercially viable, and long-term customer solutions. Key Responsibilities Sales & Revenue Ownership ...

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner's Magic Quadrant for Global Marketing Agencies, we're proud … work with some of the world's leading brands. Digitas. Experience the power of connection. Our CommitmentDigitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital ...

pipeline, keeping opportunities organised and progressing through the sales journey. Embrace AI and new technology to work smarter, improve conversion and deliver a great customer experience. Collaborate across the sales team, sharing insight and ensuring well-qualified opportunities are handed over smoothly. The must haves: Sales experience in business development, telesales or another customer-facing role within a fast-paced, target-driven environment. Experience in HR, People Services, technology, SaaS, compliance or regulated services Passion for sales and building relationships, with confidence communicating by phone, video and email. Strong communication skills, with the ability ...

pipeline, keeping opportunities organised and progressing through the sales journey. Embrace AI and new technology to work smarter, improve conversion and deliver a great customer experience. Collaborate across the sales team, sharing insight and ensuring well-qualified opportunities are handed over smoothly. The must haves: Sales experience in business development, telesales or another customer-facing role within a fast-paced, target-driven environment. Experience in HR, People Services, technology, SaaS, compliance or regulated services Passion for sales and building relationships, with confidence communicating by phone, video and email. Strong communication skills, with the ability ...

strong reputation, and investment in technology and people. The organisation is modernising its technology services to support product‐led initiatives, operational efficiency, and enhanced customer experience. The Service Desk is a critical first point of contact for IT services, supporting employees and ensuring seamless operations across the business. This … platforms Work closely with the CCTO, engineering leads, infrastructure teams and product leaders Evaluate emerging technologies and identify opportunities to improve efficiency, capability and customer outcomes About You What We're Looking for Proven experience as an Enterprise Architect, Lead Architect or Principal Architect within a complex organisation ...

International Enablement Manager, Everboarding London, United Kingdom With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what … defines our culture. About the job At OpenTable, we are dedicated to helping our employees master the skills necessary to drive outstanding customer experiences. As the Int’l Enablement Manager, Everboarding, you will act as a performance partner for our International Account Executives and Account Managers, owning ongoing field ...

SLOs; increase application visibilityAlign with the Product team on SLAs and core service objectivesCollaborate with Platform Engineers for automated solutions and pipelinesEnhance user experience with infrastructure and pipeline optimisation Support CI/CD tools such as Azure Devops, Octopus Deploy and Flux to streamline software deliveryLead incident troubleshooting … safeguard customer experienceWe're Looking For ðRequired skills: Experience in managing a public cloud (Azure advantageous)Experience in Azure DevOps, Octopus, Flux or other CI/CD toolsExperience with Linux and Microsoft SystemsExcellent communication skills and ability to collaborate with multiple teams in an agile environmentProficient ...

Engineer Join a well-established MSP where your career can grow DPSYSTEMS is an established IT Managed Service Provider with over 35 years of experience delivering outstanding technology solutions and support to businesses across the UK. We're a close-knit team of 16 technology professionals who pride ourselves … service, and creating an environment where our staff can develop and succeed. As we continue to grow, we are looking for an enthusiastic and customer-focused 1st Line Helpdesk/IT Support Engineer to join our team. This is an ideal opportunity for someone who enjoys technology, loves solving ...

managing a team of talented engineers to developing systems that scale to meet global demands, you will play a critical role in enhancing the customer experience. What You’ll Do: As an Engineering Manager, you will play a pivotal role in leading a talented team of engineers, collaborating with … automated systems. Your work will directly impact the resilience and performance of the company’s global infrastructure, ensuring a seamless and high-quality streaming experience for millions of users worldwide. Key Responsibilities: Team Leadership: Manage and mentor a team of software engineers, overseeing their projects, performance, and career growth. ...

global positioning and messaging architecture for Sprinklr Service, articulating a differentiated "Platform + AI" narrative that resonates with Contact Center and Customer Service leaders; set strategic direction for competition and win strategies; develop core value propositions, messaging pillars, and competitive differentiation; establish scalable GTM frameworks and positioning playbooks … customer service or contact center solutions from launch through field enablement and market awareness. Strong storytelling and executive communication skills; ability to influence CX leaders, Sales VPs, and industry analysts. Analytical and data‐driven mindset; comfortable making strategic decisions based on market data, win/loss analysis, and competitive ...

nationwide service to approximately 3,500 businesses, delivering high-quality beverages and snacks to workplaces, schools, universities, hospitals, and a wide range of other customer locations. About the Role We are looking for an experienced and motivated Head of Transactional Finance to lead our Accounts Payable (AP), Accounts Receivable … high-performing transactional finance team, including AP, AR, Billing and Collections managers and team leaders. Foster a culture of accountability, continuous improvement and excellent customer service. Develop team capability through coaching, performance management and succession planning. Process Improvement and Automation Identify and implement continuous improvement initiatives across transactional finance. ...

Bells infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering and supporting … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Private GP and much more! ________________________________________________________________________ Lead the Future of Global Service Excellence Are you a strategic service leader with a passion for customer success, operational excellence, and building high performing international teams? We are looking for an experienced Global Services Director to lead our worldwide service organisation within … opportunity for someone who thrives in an international environment and is driven to develop innovative service strategies, grow recurring revenues, and deliver an exceptional customer experience. Working closely with the Managing Director and cross functional leadership teams, you will shape the future of our global service operations while supporting ...

Private GP and much more! ________________________________________________________________________ Lead the Future of Global Service Excellence Are you a strategic service leader with a passion for customer success, operational excellence, and building high performing international teams? We are looking for an experienced Global Services Director to lead our worldwide service organisation within … opportunity for someone who thrives in an international environment and is driven to develop innovative service strategies, grow recurring revenues, and deliver an exceptional customer experience. Working closely with the Managing Director and cross functional leadership teams, you will shape the future of our global service operations while supporting ...

Launch your tech career with Invoco Telecom in Bromsgrove as an Apprentice Customer Support Engineer. You’ll help customers with VoIP and broadband services while building your networking and troubleshooting skills, with potential progression to a degree for the right candidate. Role Be part of our award-winning first … line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role ...

Consultant/Senior Consultant – User Experience Designer £45,000 – £55,000/£60,000-£70,000 London, Newcastle, Glasgow & Manchester | Permanent Must be either eligible for or already hold an active Security Clearance We're working with a leading digital transformation consultancy that partners with organisations across both … public and private sectors to reimagine services, improve customer experiences, and deliver meaningful digital change. Around 60% of current work sits within government and the wider public sector, with the remainder spanning industries including financial services, retail, utilities, and telecommunications. By combining strategy, design, technology, and data-driven thinking ...

risk and improve outcomes. We're looking for a Data Engineer to join our Norwich-based team and play a key role in delivering customer-facing data solutions. This is an opportunity to work directly with valuable insurance datasets, lead proof-of-concept initiatives, and help shape … data is delivered, automated, and scaled across the business. Why this role? This role offers a unique combination of data engineering, customer impact, and technical ownership. You'll be trusted to lead underwriting proof-of-concept projects that help customers evaluate the value of Verisk data before making commercial ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

senior member of the team, you have previously worked with clients and projects of various size and complexity. You will leverage your past experience and Konrad's Strategy and Design Thinking Process to solve complex business problems and help guide our clients through early brainstorming, including leveraging the potential … creation of impactful end-to-end customer experiences. The ideal candidate will bring to the table a demonstrable experience in leading medium and large teams and mentoring junior team members. What You'll Do You will be responsible for engagement processes including, but not limited to, strategy ...