1,801 to 1,825 of 2,007 Customer Experience Jobs in the UK

Mobile Engineer II, Android

Location
Greater London, England, United Kingdom
through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … understand our products and services to push our technology forward with respect to functionality, performance, reliability, and scalability. Our team in Search and Recs Experience is looking for curious, empathetic, and creative problem solvers with a growth mindset. We are a team of travel-loving makers, building a cutting ...

Director of Financial Crime

Location
Manchester, Lancashire, United Kingdom
senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What Youll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk … into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous ...

Director of Product Design

Location
Cardiff, Wales, United Kingdom
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people ...

Business Lead, EMEA

Location
Greater London, England, United Kingdom
commerce, or digital transformation roles spanning sales, account leadership, partnerships, and/or delivery. Demonstrated success selling or growing complex service engagements in EMEA. Experience working with enterprise or upper‐mid‐market merchants on Shopify or adjacent commerce platforms. Strong commercial instincts; comfortable leading discovery, solution framing, scoping … negotiation. Able to operate credibly with both executive buyers and technical stakeholders. Experience building pipeline through partnerships, direct outreach, and relationship‐led selling. Comfortable helping shape an emerging regional strategy rather than stepping into a fully built machine. Experience hiring, mentoring, or building early‐stage teams ...

Senior Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£450.00 per day
digital business with a strong focus on product innovation and data-driven decision-making. Their product, engineering, and analytics teams collaborate closely to improve customer experiences and deliver measurable business outcomes. Due to increased demand and limited bandwidth within the permanent team, they are looking for an experienced Product … stakeholder readouts with clear recommendations tied to business decisions. Contribute to documentation, templates, and repeatable analytical frameworks that improve team efficiency. Your Skills & Experience Strong SQL and Python skills. Solid understanding of experimentation methodologies, statistics, and A/B testing. Experience working within fast-moving product teams. Ability ...

Product Practice Lead

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
make that a reality. Join us and help shape the future of home improvement. At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product … Experienced product leader with strong Product Management and/or Product Operations expertise Passion for advancing product capability, standards, and ways of working Strong experience influencing senior stakeholders within complex enterprise environments Proven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomes Experience coaching, mentoring ...

Product Practice Lead

Location
City of Westminster, England, United Kingdom
make that a reality. Join us and help shape the future of home improvement. At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product … Experienced product leader with strong Product Management and/or Product Operations expertise Passion for advancing product capability, standards, and ways of working Strong experience influencing senior stakeholders within complex enterprise environments Proven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomes Experience coaching, mentoring ...

Data Science Manager (Credit)

Location
Greater London, England, United Kingdom
expanding our product, engineering, and analytics teams. Our work ranges from building financial infrastructure to designing intuitive customer experiences for emerging markets - solving real, meaningful problems at scale. We onboard over a million new customers each month, process 100s of billions of dollars in payments annually, and support tens … credit lifecycle. Sitting at the intersection of data science, credit risk, and product, you’ll build the analytics and modelling foundations that inform underwriting, customer acquisition, retention, and portfolio performance at scale. Developing credit scoring, affordability, and behavioural models to support underwriting, pricing, and collections Design and run experiments ...

Digital Commerce Coordinator

Hiring Organisation
Michael Kors
Location
Greater London, England, United Kingdom
online performance of Michael Kors across all EMEA sites, blending commercial strategy with hands-on site merchandising to grow sales and elevate the customer experience. Sitting within the MK Ecommerce division, the team partners closely with Buying, US Web Merchandising and Web Production to launch and optimise product online … consistent communication with the Digital Commerce team and wider Ecommerce team, contributing proactively to team meetings. You'll Need to Have: Around two years' experience in an ecommerce role, ideally within an international retail environment. Strong analytical skills, confident working with performance and web metrics data (e.g. Adobe Omniture ...

In-house Legal Counsel

Location
Newmarket, England, United Kingdom
Product, to align legal advice with Beyond’s objectives. What we’re hoping you’ll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide … working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology ...

Lead Product Manager, Payments

Location
Greater London, England, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … technical curiosity and systems thinking to a space that is critical to Monzo’s future growth. You’re a strong senior Product Manager with experience owning complex technical, platform, infrastructure or financial systems. You have enough technical depth to partner credibly with engineers and reason about systems, trade-offs ...

Financial Crime Strategy Lead - Amsterdam / London

Location
Greater London, England, United Kingdom
decide what to ship, tune, or retire. Measure control performance (detection rates, false positives, precision) and continuously improve the balance between risk coverage and customer experience. Build the detection platform. Define the requirements for our fraud and AML detection systems and work hand-in-hand with engineering to build …/or UK. Nice to haves Familiarity with transaction monitoring and financial crime tooling such as Sardine, Orca, Chainalysis, or similar. Experience in the LATAM payments market, or broader global/emerging-markets exposure. Understanding of AML and sanctions obligations and how they translate into operational controls. #J ...

Product Practice Lead

Hiring Organisation
Kingfisher
Location
London, UK
Employment Type
Full-time
make that a reality. Join us and help shape the future of home improvement. At Kingfisher, Product is central to how we transform customer experiences, scale technology capability, and deliver meaningful change across our international banners. We are looking for a Product Chapter Lead to shape and evolve Product … bring Experienced product leader with strong Product Management and/or Product Operations expertisePassion for advancing product capability, standards, and ways of workingStrong experience influencing senior stakeholders within complex enterprise environmentsProven ability to define strategic vision, gain organisational alignment, and deliver measurable outcomesExperience coaching, mentoring, and developing product professionalsStrong ...

Store Leader

Hiring Organisation
EE Retail
Location
Horsham, West Sussex, South East, United Kingdom
Employment Type
Part Time
from you. Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Leader, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will ...

Senior Backend Engineer

Location
Greater London, England, United Kingdom
servicing and collections. This is a great opportunity to join at a stage where your engineering decisions will directly shape our platforms, standards and customer experience. What you'll be doing Designing, building and operating backend systems and APIs Owning solutions end-to-end, from design and development through … discounts A collaborative engineering environment where you’ll have real ownership and influence About You What we're looking for Strong Python and Django experience (or a comparable framework). Experience designing and building scalable backend services and REST APIs. Solid PostgreSQL expertise and AWS experience. Experience ...

People Partner – Western Europe (m/f/d)

Hiring Organisation
Hexagon Infrastructure & Geospatial
Location
Bedford, England, United Kingdom
relevant processes Keep up to date with legal developments and advise on HR compliance THIS IS YOU Education & Professional Credentials Relevant HR experience or Senior HR Advisor experience. Confident, proactive, and able to work independently. Strong stakeholder management and influencing skills. CIPD Level 5+ (or equivalent experience). … Experience & Background Familiarity with a broad range of HR functions: e.g. recruitment/talent acquisition, performance management, employee relations, HR operations and compliance. CORE BEHAVIOURS Integrity & stewardship: Acts ethically, ensures compliance, and safeguards the company’s reputation. Customer obsession: Prioritises responsiveness, accuracy, and service quality in every interaction. ...

Senior DevOps Systems Administrator

Hiring Organisation
Mobilus Ltd
Location
Guildford, Surrey, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware. Proxmox desirable but not essential. Strong Linux skills with networking and cloud security knowledge. Experience ...

Product Support Engineer

Location
Greater London, England, United Kingdom
future with speed, safety, and confidence. We’re looking for a Product Support Engineer who sits at the intersection of software, product, and customer experience. You're closer to a product engineer than a ticket resolver. You'll spend your time understanding how technical customers use the product, debugging … building Nominal, and turning what you learn into a better product. About the role Own Technical Problems End-to-End: Take ownership of complex customer issues from initial investigation through resolution. You’ll dig into the problem, identify the root cause, and drive it to closure. Work Directly With ...

Senior Product Engineer (Laravel - Remote)

Location
United Kingdom
feedback, and trust us to rapidly help them with more of their problems. Feel free to join inone of our upcoming Townhallson YouTube to experience it for yourself: https://hsptb.com/twnhll Hospitable.com is a remote-only and fully distributed company. We hire based on timezones … customers’ short-term rental operations. Add your voice to product shaping discussions, ship new core platform features 0→1, and iterate based on customer feedback. Work with Ben whose favourite fruit is Strawberry. Use your software engineering chops to build magical user experiences, which are both simple for customers ...

AI Product Director

Location
Greater London, England, United Kingdom
from NLP-powered insights and automation platforms to self-serve AI enablement that empowers every team to build better product features and deliver richer customer experiences. You will also shape our AI integration strategy, developing a clear point of view on how agentic workflows, emerging standards, and third‐party … functions, scaling reusable AI skills and agents across the business while navigating regulatory and compliance realities. Required qualifications, capabilities and skills Extensive product management experience or equivalent expertise, including extensive experience delivering AI/ML‐powered products, AI platforms, or developer tools in financial services or technology companies ...

GTM Enablement - Global Lead ElevenLabs United Kingdom

Location
United Kingdom
valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … rhythm for enablement as we expand into new regions and segments. You’ll partner cross‐functionally - especially with the product marketing team that owns customer‐facing assets - while you own everything that makes our sellers great internally: training, certification, and enablement infrastructure. Requirements 8+ years enablement leadership experience ...

Contract - Senior CXE Engineer - Amazon Connect

Hiring Organisation
INNOVATIVE TECH PEOPLE LTD
Location
City of London, London, United Kingdom
Employment Type
Contract, Work From Home
stacks, developing React-based agent and admin tooling, and debugging production issues on systems that serve tens of thousands of agents and millions of customer interactions. You work within architectures set by practice leads, and youre expected to pressure-test them, propose better patterns, and own the implementation quality … configuration over customization), surface trade-offs to practice leads, and document decisions Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling ...

Cyber Security Analyst, AWS Security

Location
City Of London, England, United Kingdom
traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored ...

Customer Service Agent

Hiring Organisation
Thames Water
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Ready to Make a Difference? Join Us as a Customer Service Agent! Become the voice our customers trust and the support they rely on. As a Customer Service Agent , you'll help customers resolve water and wastewater service enquiries, delivering exceptional service when it matters most and making … real difference every day. What you’ll be doing as a Customer Service Agent Be the first point of contact for customers, handling inbound phone enquiries and getting to the root of issues quickly. You'll gather key information, keep customers informed every step of the way, and accurately ...

Lead Product Performance Data Analyst, Global

Location
Greater London, England, United Kingdom
that can scale as quickly as the market demands.## **Product Department**The Product team at Vantage defines and stewards our global product platform: the customer outcomes we aim to deliver, the standards and reference approaches that make delivery repeatable, and the closed-loop learning that turns each deployment into … work will be directly used by product managers, engineering, procurement, solutions, construction delivery, and operations executives to drive decisions on product direction, priorities, and customer experience.## **What You Will Do*** Define, build, and maintain a targeted set of common KPIs and analytics views for Vantage leadership to evaluate product ...