801 to 825 of 2,038 Customer Experience Jobs in the UK

every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at scale. To advance this vision, we are seeking a dedicated, AI-savvy Senior SMB Account Executive with a proven track record … member of our team, you'll harness the latest in AI-driven insights and solutions to accelerate revenue growth, align with customer goals, and deepen Zendesk's impact across the SMB landscape. What You'll Be Doing: Drive top-line revenue growth by acquiring new SMB customers, leveraging innovative ...

play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade … Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows ...

Senior Consultants to join the team. We are looking for high performing consulting professionals who can combine strong Telco, Media and Technology consulting experience with the entrepreneurial spirit and deep industry expertise needed to provide outstanding work to our clients. We work across global telco providers, publishers, broadcasters, music … tools, analytics and automation where appropriate Supporting organisations to monetise digital products, content and platforms, using data and insight to inform growth decisions Improving customer, partner and user experience across end‐to‐end journeys through digital and data‐enabled change Designing future operating models, considering how people, processes ...

Title : Customer Service Representative Location : Leeds City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, (Apply online only) Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 6 months Start Date : October 12th 2026 We're passionate about making a difference to our customers … lives and we need people who share the same vision. As an Embark Customer Service Advisor, you'll be responsible for: Answering inbound calls in a polite a polite, courteous and timely manner from both direct customers and Independent Financial Advisers. Assisting customers with their accounts, updating/changing ...

business community. Please do not contact the recruiter directly. About the job Job summary Can you confidently resolve complex IT issues while delivering exceptional customer service across phone, chat, email, and ticketing channels using ITSM tools such as ServiceNow? Have you developed strong troubleshooting skills across Windows and Microsoft … proactive problem-solver who thrives in a fast-paced support environment and consistently exceeds service expectations, with a desire to provide exceptional customer service? If so, we'd love to hear from you! The Service Desk team is at the heart of delivering exceptional IT support across DVSA, providing ...

business community. Please do not contact the recruiter directly. About the job Job summary Can you confidently resolve complex IT issues while delivering exceptional customer service across phone, chat, email, and ticketing channels using ITSM tools such as ServiceNow? Have you developed strong troubleshooting skills across Windows and Microsoft … proactive problem-solver who thrives in a fast-paced support environment and consistently exceeds service expectations, with a desire to provide exceptional customer service? If so, we'd love to hear from you! The Service Desk team is at the heart of delivering exceptional IT support across DVSA, providing ...

week)£60,000 - £70,000 The Company They are a well-established digital platform business with a strong focus on technology, data, and customer experience. Significant investment across Product, Engineering, Data, and AI has created a sophisticated analytics ecosystem where data plays a central role in decision-making.Their analytics … Data Science teams to drive measurable business impact. The Role As a Senior Analyst, you will focus on behavioural analytics, audience measurement, and customer journey analysis within a product-led environment.You will: Analyse customer behaviour across complex digital journeys to identify opportunities for product and commercial improvements Develop ...

capabilities and offerings for both public and private evaluations. About our Enterprise Team Our team owns the full deployment lifecycle of SGP in live customer environments — from initial rollout through long-term operational health. We work cross-functionally with customers, GTM, product, and infrastructure to ensure every deployment … SaaS products, and platform capabilities that redefine how businesses leverage AI. We don't just ship and move on. We stay close to the customer experience, translating real-world deployment challenges into platform improvements, automation, and scalable playbooks that make every future rollout smoother than the last. ...

better way to do that than with Pure's Enterprise Data Cloud. WHAT YOU'LL DODevelop an exhaustive understanding of what drives a customer's business and what motivates their decision makingConnect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem … measurable customer business outcomesPartner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new businessPassionately bring to light the advantages of a Pure Storage solutionRefine sales strategy and tactics, taking command ...

accountable and collaborative culture Owning and evolving the Cloud Marketplace strategy Driving automation, process optimisation and continuous improvement Overseeing cloud procurement, licensing alignment and customer onboarding Developing simple, scalable and digitally enabled cloud customer journeys Managing operational risk, governance and compliance Building strategic relationships with Microsoft … Billing, Risk, Legal and Vendor Alliances Delivering commercial insights and performance reporting to senior leadership Leading cross-functional transformation initiatives Identifying opportunities to improve customer experience and drive commercial growth What We're Looking For We're looking for an experienced leader who can balance strategic thinking with ...

it. You'll be trusted to shape measurement strategy, challenge clients constructively and focus on the data that matters: the data that improves decisions, customer experience and profitable growth. You'll have variety without being treated as a reporting resource for everyone else. If you enjoy solving difficult … relevant advertising platforms. Lead measurement migrations and replatforming projects from discovery through to implementation, QA and post-launch validation. Build reporting dashboards and analyse customer behaviour, acquisition performance and commercial metrics to uncover meaningful opportunities rather than simply reporting results. Present findings and recommendations confidently to clients, adapting technical ...

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer-facing agent end to end: the conversations, the interface, and the experience our partners put in front of millions of travelers. This is a deliberately design-leaning role, and you will be the day-to-day design decision-maker, shaping flows and interfaces directly in close partnership with ...

environment that helps them to learn, grow and flourish in their professional as well as personal lives. Title Sr. Client Partner – Insurance | Quantiphi EMEA Experience 10+ years in technology-services sales and client relationship management, including 5+ years serving the insurance sector Type Full Time Employment Location London, United … internal Technology, Go‐To‐Market, and Solution teams to develop industry‐specific offerings that address critical insurance challenges such as claims optimization, fraud detection, customer experience, and underwriting automation. Own the full sales cycle — from lead generation to contract negotiation — ensuring seamless execution of MSAs, SoWs, and commercial ...

course materials, registers and certificates Liaising with trainers, venues, suppliers and colleagues Supporting selected face-to-face training courses and events Helping with reporting, customer feedback and digital content Testing new systems and digital tools Spotting opportunities to streamline administration and improve the customer experience … able to solve problems as they arise Proactive, inquisitive and willing to ask questions A team player who enjoys learning and getting involved Experience in training administration, learning, events, bookings or customer service would be particularly useful. Previous experience with a training provider would be a bonus ...

govern global vs. local design decisions, ensuring scalability for multi-country rollout. Act as the design authority for all O2C-related processes, including customer master, pricing, quotations, order management, credit and collections, billing, returns, rebates and other areas within the business process master list. Provide guidance on leading-practice … domain. Challenge business stakeholders on pocess inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/ ...

About DialpadDialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies … expert. Provide mentorship & guidance for other engineers on the team. Tech Stack: Apex, Python, Vue.js, Redis, Google CloudSkills you'll bring7+ years of professional experience as a Senior Software Engineer. Experience with at least one major backend programming language, especially Java or Python, and one major frontend programming ...

outbound Field Account Executives. The business provides a sophisticated commerce platform that helps hospitality operators simplify their day-to-day operations, improve the customer experience and scale successfully. This is a genuinely field-based leadership role, suited to a hands-on manager who enjoys coaching salespeople in front … demonstrations through to negotiation and close. Responsibilities will include driving new-business performance, improving conversion rates, maintaining accurate forecasts and helping to expand the customer base across London. The role will also involve recruiting and developing new team members, analysing performance through Salesforce and partnering with product, customer ...

across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate … pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience ...

developing conversation-based, multimodal shopping experiences, utilizing data analysis, statistical modeling, machine learning (ML) technologies, and experimentation to drive product decisions and optimize customer experiences. Our mission in conversational shopping is to make it easy for customers to find and discover the best products to meet their needs … improving multimodal conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graphs, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences. You will collaborate with scientists, engineers, and product partners locally ...

partnering with industry-leading companies to shape strategy and drive operational excellence. You will be working across organisational levels, depending on your comfort and experience, from SMEs to the C-Suite to help provide structure, knowledge, and insight into the best methods to deliver their transformation agenda. This typically … world’s best cities, a fantastic array of benefits and most importantly, you’ll always be treated with respect. About You Essential Skills and Experience 6+ years overall professional experience, including: At least 3 years in management or technology consulting At least 4 years within Financial Services (specifically ...

Onsite Support Analyst to provide hands-on technical support in Central London. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. What You'll Be Doing: Providing onsite technical support for desktops, laptops, mobile devices … wider technical teams. Maintaining asset records, support documentation and knowledge base articles. Supporting meeting room technology, collaboration tools and AV equipment. Delivering an outstanding customer experience and acting as a trusted onsite IT contact. What We're Looking For Essential Experience in an IT Support, Deskside Support ...

Data Science Consultant/Senior Consultant (Customer Data & AI) 📍 London (Hybrid) 💰 Competitive Salary + Bonus + Excellent Benefits Job ID J13097 You must have full working rights to be considered for this opportunity. 🚀 Looking to take the next step in your Data Science consulting career? We're working with … leading global consultancy that is growing its Customer Data & AI practice. This is an exciting opportunity for a Data Scientist with around 2- 4 years of experience to work on cutting-edge projects across Generative AI, customer analytics, personalisation, and digital transformation. You'll help leading brands ...

most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support … iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first‐party data while staying on the forefront of rapidly evolving compliance ...

transform the way their teams work. What You'll Do You will own the global relationship end to end, leading the post-sale experience across every member firm we work with. Specifically, you will: Set the global adoption strategy for the account and lead its execution across regions. Engagement … Support), maintaining end-to-end account context and coordination globally. Partner with GTM on key commercial moments to ensure seamless transitions, continuity and exceptional customer experience, and to identify and realise expansion opportunities across the account. Translate customer feedback into action by collaborating closely with Product, Engineering ...

customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation Establish, develop, elevate and maintain positive business and customer relationships across the territory. Be a thought leader across the portfolio Develop trusted relationships with local partners and global systems integrators to cultivate … opportunities and drive successful customer implementations Partner with Customer Success Managers to ensure enduring value delivery Monitor industry competitors, new products, regulatory trends, and market conditions to understand customer needs and bring relevant thought leadership to your customers Collaborate internally with sales executives and cross‐functional teams ...