101 to 125 of 430 Customer Insight Jobs in the UK

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

established Within the first 60–90 days, you've developed a strong understanding of your product area and helped shape a roadmap informed by customer insight, business priorities, and platform goals.Customer obsession in practice Ongoing discovery is embedded in your workflow, with evidence that customer insights directly … create prototypes, synthesise research, and communicate product ideas clearly and efficiently.Collaborate closely with engineering and design teams to deliver platform features that solve real customer problems.Translate customer and business needs into clear product requirements and priorities.Contribute to roadmap development and prioritisation across the broader PxT platform.Track and assess ...

entertainment organisation in Europe.As a Content Design Manager(internally known as Lead Content Designer), you’ll play a pivotal role within the digital customer experience team, owning the creation of world-class content and delivering transformative solutions across web, mobile apps, agent tools, and customer communications. … lead Agile teams, drive content strategy, and be accountable for delivering outcomes that meet both customer needs and business goals.Working within a Customer Experience Centre of Excellence, you’ll support CX strategy, content excellence, and performance across product roadmaps in the UK & Ireland. From onboarding journeys to ongoing ...

solutions to public sector customers. This is an excellent opportunity to take ownership of a business-critical, legacy SaaS platform, driving product improvements and customer outcomes in a collaborative, product-led environment. PRODUCT MANAGER – WORKFLOW & CASE MANAGEMENT – REMOTE – 9-MONTH CONTRACT – INSIDE IR35 … strong background in enterprise software , SaaS , or public sector technology . You'll be responsible for managing a mature Workflow & Case Management product, balancing customer needs, technical constraints, and business priorities while working closely with engineering teams. This is a hands-on role where you'll own the product ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

business that combines purpose with exceptional execution, strong product investment and ambitious growth plans. The Opportunity You'll own a key part of the customer journey, working closely with Design, Engineering, Data, Growth and Customer Experience teams to improve customer engagement, retention and long-term value. This … highly visible role where your work will directly influence both customer outcomes and commercial performance. Perfect for a Product Manager who thrives on getting things done, bringing teams together and delivering meaningful customer experiences. What You'll Be Doing Driving delivery across a range of customer-facing ...

focus on maintaining existing platforms. This role is about building something from the ground up. You'll shape how ELRIG generates commercial opportunities, manages customer relationships and uses technology, automation and data to support sustainable growth. Working across marketing, commercial and event operations, you'll implement CRM and marketing … automation platforms, improve customer journeys, strengthen lead generation and deliver valuable commercial insight. If you enjoy solving business challenges, connecting systems and creating smarter ways of working, this is a fantastic opportunity to make a lasting impact. What You'll Be Doing As our Commercial Growth Lead ...

focus on maintaining existing platforms. This role is about building something from the ground up. You'll shape how ELRIG generates commercial opportunities, manages customer relationships and uses technology, automation and data to support sustainable growth. Working across marketing, commercial and event operations, you'll implement CRM and marketing … automation platforms, improve customer journeys, strengthen lead generation and deliver valuable commercial insight. If you enjoy solving business challenges, connecting systems and creating smarter ways of working, this is a fantastic opportunity to make a lasting impact. What You'll Be Doing As our Commercial Growth Lead ...

expertise, consulting skills, proprietary data assets, technology platforms and execution capabilities to help clients solve business challenges and accelerate growth. We support clients across customer acquisition, activation, engagement, retention, reactivation and lifecycle marketing through data-driven marketing solutions and measurable business impact. The Managing Consultant is a senior client … initial scoping through execution, measurement and closure. Translate client objectives into practical marketing strategies, project plans and actionable recommendations. Design and deliver programmes across customer acquisition, activation, engagement, retention, reactivation, product launches, value proposition development and lifecycle marketing. Apply marketing, consulting and problem-solving expertise to address complex client ...

sales cycle, providing technical expertise, solution design and trusted commercial guidance. This is an exceptional opportunity for someone who enjoys combining technical knowledge with customer engagement, helping organisations modernise their Quote-to-Cash processes through cloud technology, integrations and intelligent automation. The Role You'll work alongside the Sales … team to qualify opportunities, understand customer challenges and design compelling technical solutions that demonstrate measurable business value. You'll lead technical discovery sessions, deliver tailored demonstrations, facilitate solution workshops and support complex enterprise proposals, acting as the trusted technical advisor throughout the customer buying journey. Working across multiple ...

ManagerAre you passionate about shaping how AI-powered and data-driven solutions are positioned, launched, and adopted in the market Do you enjoy turning customer insight and market intelligence into compelling go-to-market strategies that drive impact across a diverse product portfolio About our TeamLexisNexis Legal & Professional … powered, data-driven, and technology solutions are brought to market. Working across a portfolio of products, you will partner closely with Product Management, Sales, Customer Success, and Marketing teams to develop messaging, influence go-to-market strategy, and communicate customer value through every stage of the product lifecycle.ResponsibilitiesDevelop ...

/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join … Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices ...

This Role Matters In this role, you’ll: Own and evolve key product areas, driving measurable outcomes for our clients and the business. Translate customer insight and market trends into actionable product roadmaps. Collaborate cross-functionally to deliver high-quality, data-driven solutions. Influence product strategy and execution … clients. What You’ll Be Doing Drive Product Strategy Shape and execute product roadmaps aligned with client needs and business goals. Use market insight, competitive analysis, and customer feedback to identify opportunities. Balance short-term delivery with long-term strategic thinking. Establish measurable goals that reflect both business ...

make ASOS a leader in online fashion retail. We operate as a product-led organisation, where cross-functional teams are empowered to solve real customer problems through innovation, experimentation, and data-driven decision-making. With a strong focus on scalability, personalisation, and cutting-edge technology, we’re building … future of fashion commerce. The Details This is the Senior Product Manager-Brand Experiences role, sitting in the Customer Experience team. You’ll be responsible for building compelling, scalable brand‐led experiences that help customers discover, engage with and form meaningful relationships across the hundreds of brands on ASOS ...

Analyst Lancashire (Hybrid, 3 days in office) Up to £40,000 + Bonus + Benefits If you're passionate about conversion rate optimisation, digital customer experience, and using data to shape commercial decisions, this is an excellent opportunity to join a well-established eCommerce business. You'll play … role in driving online performance, influencing website improvements, and helping deliver a best-in-class customer journey through testing, insight, and experimentation. The Company This organisation is a recognised UK retail brand with a strong digital presence and a continued focus on enhancing the online customer experience. ...

solved, and the impact you've made. About the role: This is an outcomes-focused role where you'll balance stakeholder needs, customer insight and commercial priorities to deliver products that improve efficiency, support growth and enhance the broker experience. Own and prioritise the product backlog, ensuring work … shape product direction. Translate business needs into features, epics and user stories that enable effective delivery. Work closely with engineering and QA to deliver customer-focused solutions from discovery through to release. Map and improve broker lifecycle, CRM and trading workflows to increase efficiency and scalability. Use data, user ...

wholesale trade customers once commercial deals have been signed. This role is focused on ensuring that signed opportunities translate into successful implementation, sustained customer adoption and measurable GDV growth.The successful candidate will act as the post-sale commercial owner for key wholesale trade relationships, working closely with customers, internal … primary commercial point of accountability.• Build trusted relationships with CFOs, Procurement Leads, Heads of AR/Collections, finance operations and commercial leaders.• Understand each customer’s operating model, payment flows, onboarding needs, AR processes and growth potential.• Maintain clear account plans covering implementation progress, stakeholder engagement, volume ramp ...

maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong … value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth ...

maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong … value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth ...

growing, experience led hospitality business in a newly created senior leadership role.We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio.The RoleYou will take ownership of the organisation's digital ecosystem, customer loyalty programme, CRM strategy ...

setting regional sales strategy, leading the APAC team, developing people and delivering sustainable revenue growth across the APAC region.The role involves being a senior customer-facing representative of Roke and accountable for the performance, direction and governance of APAC business development and sales activity. The post holder will lead … progressed and converted into revenue while maintaining Roke’s position as a trusted partner to clients, partners and stakeholders. They will provide strategic direction, customer insight and leadership across sensing, communications, cyber and intelligence opportunities, ensuring Roke’s class-leading products and services are positioned effectively and consistently ...

driven product managementPartner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact.Strengthen product discovery and validationCoach teams in customer-centric product practices … promoting accountability for business outcomes.Facilitate strategic prioritizationGuide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value.Use data to improve product decisionsLeverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve ...

play a key role in designing and optimising ecommerce journeys, supporting experimentation initiatives and delivering high-quality UI solutions across a range of customer touchpoints. What you will be doing: Design and optimise customer-facing web experiences across the ecommerce platform Create intuitive, engaging UI designs that improve … usability, customer engagement and conversion Support Conversion Rate Optimisation (CRO) initiatives through A/B testing and experimentation Design landing pages, promotional campaigns and merchandising experiences that deliver measurable results Work closely with Ecommerce, Product, Marketing and CRM teams to deliver customer-focused digital experiences Use customer ...