76 to 100 of 149 Customer Insight Jobs in the UK

Bernicia is offering a fantastic opportunity to join its Customer Insight & Engagement team as a level 4 Data Analyst Apprentice. You will explore the story behind the numbers, collecting, analysing and interpreting data supporting the business to make informed decisions. Role You'll receive training and support from … Closing Date Monday, 1st June 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Number skills Analytical skills Logical Team working Initiative Qualifications - 2 A-Levels, Maths being one of them ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

complex commercial and product requirements into scalable, maintainable analytics solutions. Support Product & Commercial Strategy Deliver reliable datasets and metrics that support growth initiatives, experimentation, customer insight, forecasting, and operational decision-making. What you’ll bring Previous experience leading or mentoring Analytics Engineers, Analytics Developers, or similar modern data ...

system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns. Salary: £37,924 per annum (FTE, pro-rata for a part-time role ...

business: top-of-funnel growth, onboarding and activation within a high-traffic consumer app. Role Highlights Own the end-to-end strategy for customer acquisition, onboarding and first-use conversion Drive improvements across downloads, search behaviour, trip creation and purchase journeys Use customer insight, analytics and experimentation … with engineering, design, analytics and growth teams to deliver measurable impact Influence senior stakeholders and confidently prioritise what matters most for the traveller and customer You Will Need Proven experience as a Product Manager in a consumer-facing mobile app environment Strong strategic thinking beyond feature delivery, with ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...

loyalty programs, order management, and replenishment systems. Participate in Agile ceremonies, sprint planning, and UAT activities. Analyze retail KPIs, sales trends, inventory performance, and customer insights to support business decisions. Recommend operational improvements and automation opportunities. Required Skills & Experience Strong experience as a Business Analyst within the Grocery Retail ...

allow our users to interact seamlessly with LLMs and conversational agents. Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features. Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows. User Experience: Ensure ...

planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected**Wood Mackenzie Values*** Inclusive – we succeed together* Trusting – we choose to trust each other* Customer committed – we put customers at the heart of our decisions* Future Focused – we accelerate change* Curious – we turn knowledge into action**Role Purpose**Wood … will ensure we articulate the value of our products and data, including next generation AI workflow-based solutions, with clarity, commercial impact, and customer insight.This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market ...

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We're partnering with a fast-growing organisation within the UK's education technology sector. They are known for delivering innovative digital … collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you'll ensure customers ...

sign-up process Representing the brand at on-site events and trade shows Supporting light marketing activity (including social media engagement) Feeding back customer insights to improve offering and approach What we're looking for: Confident, outgoing, and comfortable approaching new people daily Strong communication skills - able to explain ...

sign-up process Representing the brand at on-site events and trade shows Supporting light marketing activity (including social media engagement) Feeding back customer insights to improve offering and approach What we're looking for: Confident, outgoing, and comfortable approaching new people daily Strong communication skills - able to explain ...

pipeline creation, generating sales-qualified opportunities through strategic outbound outreach and intelligent use of tools like Salesforce, Groove, LinkedIn, and 6sense. By uncovering customer insights, engaging stakeholders at all levels, and contributing to multi-channel campaigns, you’ll directly influence revenue growth and help expand MHR’s presence across ...

pilots with technical teams. Drive conversion from pilot into long-term enterprise agreements. Work closely with leadership on strategic deals and key accounts. Feed customer insight back into product and go-to-market direction. What We Are Looking For: 4+ years experience in enterprise SaaS or AI sales ...

deals (typically landing smaller and expanding quickly) Working closely with leadership and product to shape messaging, positioning, and GTM strategy Feeding back real customer insight to influence product development What We’re Looking For Proven experience in net new business sales (true hunting role) Strong track record ...

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight, data … innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer Service strategy ...

recognisable brands, we’re on a mission to simplify HR and make it more impactful. We’re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights … skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You’ll Get 24 days annual leave (plus your birthday off!) → Increases by 1 day annually after 3 years ...

## Job DescriptionAt Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Service (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We’re leading the charge against outdated contact center solutions, helping … transform operations and deliver measurable business value. Your expertise and influence will empower leading brands to unlock the full potential of Zendesk and elevate customer experience at every touchpoint.**What You’ll Be Doing:*** **Lead strategic solution design:** Partner with Sales to architect transformative, AI-powered customer experience ...

with this role of Account Manager- a great opportunity for someone with a true ‘farmer’ approach to account management. \The Role This is a customer-focused, commercially driven Account Manager role responsible for managing and growing a portfolio of existing B2B clients. You will act as the primary point … selling. The role sits at the intersection of commercial and technical, working closely with internal teams across Sales, Product and Engineering to deliver strong customer outcomes. The existing customer base offers significant growth potential for someone commercially sharp, with strong networking skills and a collaborative approach Key Responsibilities ...

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‐growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact … centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‐enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‐to‐end customer journeys. We value clarity, empathy ...

Capability leads, help build an FS AI business for PA. This will be achieved byleveraging deep expertise in AI and combine this with the insight, knowledge and resources already available within PA Consulting. Be instrumental in the execution of a go-to-market strategy to expand the firm … transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that will ...

Rate is c£450 per day (Inside IR35). Key skills: Digital Marketing Expertise: Strong experience across paid media channels, CRM/email marketing, customer segmentation, and marketing automation platforms. Leadership & Coaching: Proven ability to lead, mentor, and develop teams while driving accountability and high performance. Analytical & Commercial Mindset … skills, with experience presenting strategy and performance to senior leadership. Brand & Campaign Management: Experience managing creative planning, agencies/freelancers, and delivering high-quality, customer-focused marketing campaigns. Responsibilities: Leadership & Team Management: Lead and develop the marketing team, providing coaching, direction, and performance management to build a high-performing ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Customer ...