76 to 100 of 430 Customer Insight Jobs in the UK

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...

Role As CX Strategy Director, you will advise senior client stakeholders on growth strategy, customer experience transformation and experience-led digital business initiatives. You will help shape and grow our consulting practice, develop new service offerings, contribute to thought leadership, and lead strategic pursuits across key accounts. Working closely … with multidisciplinary teams including strategy, design, technology, marketing and data specialists, you will define transformation roadmaps and help organisations reimagine customer experiences to accelerate growth and create competitive advantage. The successful candidate will bring a strong consulting background, proven commercial acumen and a demonstrated ability to build trusted executive ...

James, Head of Customer Success at hx. I’m also an Arsenal season ticket holder and owner of Daisy, our team mascot and an official member of the CS team. Her responsibilities mainly include boosting morale, appearing on calls and avoiding anything that looks like account admin.Customer Success … work with some of the world’s largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy.Our Global Customer Success team is currently eight people, and we’re looking for someone to join us as we continue to grow. You’ll work closely ...

future of a market-leading product while working closely with customers, accountants, engineering teams, and senior stakeholders. You'll be the voice of the customer, the owner of the product vision, and a key driver of growth, innovation, and customer satisfaction. What will you be doing? As Product … Manager for KashFlow, you'll own the product roadmap from discovery through to delivery, balancing customer needs, commercial objectives, compliance requirements, and market opportunities. Key responsibilities include: Product Strategy & Roadmap Define and deliver the product vision and roadmap for KashFlow, aligned to the wider Accountancy division strategy. Build compelling ...

direct-to-consumer (D2C) background who combines exceptional visual design with strong product thinking. You'll play a key role in creating polished customer experiences across web and mobile while evolving an established design system that supports the continued growth of the product. Based from the company's Shoreditch … week, you'll work closely with Product, Engineering, Marketing and Data teams, taking ownership of design from discovery through to delivery while using customer insight, experimentation and data to create intuitive, commercially effective user experiences. This role is ideally suited to someone with experience designing customer journeys ...

their mental wellbeing. They're now looking for a Digital Product Lead to own the future direction of the product — someone who can combine customer insight, analytics, experimentation and product strategy to shape the next stage of growth. This is a rare opportunity to join a small, senior … person who understands the product, users and opportunities better than anyone else. You'll own the "what" and "why" behind the product, using analytics, customer conversations and experimentation to identify the biggest opportunities, define problems clearly and turn insights into validated solutions. The role is highly hands-on. ...

ambition, human experience, and technology execution. We help clients identify opportunities for growth and transformation and turn them into strategies that connect business goals, customer needs, and the technology required to deliver them.You will be front and centre in strategic engagements, helping retail clients frame complex business challenges, identify … Partners, Growth Units, engineers, product teams, and senior strategists to shape proposals, structure engagements, and ensure our work delivers both commercial impact and meaningful customer outcomes.Over time, you will also contribute to the development of industry propositions, helping translate industry insight into repeatable offerings that can scale across ...

seeking a Principal Customer Success Specialist - Gen AI to transform how organizations plan, execute, and operate their businesses through adoption of Amazon Quick and AWS's generative AI platform. This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence, requiring … directly influence product roadmaps, partner ecosystems, and go-to-market strategies, creating lasting organizational and market impact across hundreds of enterprises globally.Key job responsibilitiesStrategic Customer Transformation- Design and lead comprehensive “business execution” transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI services, addressing process redesign, organizational ...

seeking an experienced Product Manager to lead the strategy, development, and lifecycle of our video telematics products. In this role, you will combine customer insight, commercial awareness, and technical understanding to drive innovation across our camera, AI, and fleet safety platform offerings. You will work closely with engineering … data science, operations, sales, and customer success to deliver best-in-class solutions that improve driver safety, reduce risk, and deliver actionable intelligence to fleet operators. Key Responsibilities Product Strategy & Vision Develop and own the product roadmap for our video telematics portfolio—including connected cameras, AI-driven driver monitoring ...

next chapter of SEPHORA UK’s digital growth. In a market of exceptional expansion, e-commerce is a strategic pillar of our business - driving customer acquisition, engagement, loyalty and profitable growth. You’ll lead the strategy and evolution of our digital business across web and app, creating seamless, inspiring … Retail, Operations, CRM, Regional and Global teams, you’ll help position SEPHORA UK as one of the leading digital markets in Europe - championing innovation, customer obsession and best-in-class omnichannel thinking. What you’ll be doing... Build and drive SEPHORA UK’s e-commerce strategy, digital roadmap ...

Manager London - hybrid, 2x per week in office) Up to £75,000 + benefits This is an exciting opportunity to shape the future of customer engagement for a well-established consumer brand undergoing significant investment in CRM, loyalty, and digital transformation. You'll take ownership of a high-profile … loyalty programme, lead a talented team, and play a key role in driving customer retention, personalisation, and commercial performance. The Company They are a leading omnichannel retail business with a strong customer focus and a recognised presence across the UK and Ireland. With substantial investment in digital capabilities ...

lead and develop our client software support team, ensuring customers receive responsive, knowledgeable and high-quality support while using your conveyancing expertise, client insight and product knowledge to continually improve the customer experience. About InfoTrack Our clients rely on our software and search services as part of their … Client Software Support team, ensuring customers receive accurate, timely and helpful assistance across all support channels • Build a strong understanding of our software, customer workflows and conveyancing sector requirements to ensure support is practical, relevant and client-focused • Ensure client queries are appropriately triaged, assigned and progressed in line ...

need finance that’s as flexible and responsive as they are.That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.We’ve already cleared … integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full-stack engineering, we own the end-to-end acquisition funnel – from the very first touchpoint ...

Salary: £100K - £120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy … driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role ...

strategy and roadmap priorities into compelling messaging and launch activity, partnering closely with Product, Sales, Incubation teams and Marketing to drive pipeline growth and customer adoption. You will combine market insight, commercial awareness and structured execution to ensure our products are positioned competitively and activated effectively in market. … creating differentiated value propositions, messaging frameworks and supporting content that clearly articulate our strengths in the market. You will define target segments, ideal customer profiles and buyer personas, ensuring consistency of messaging across regions and channels while supporting competitive intelligence activities. You will help other content teams in marketing ...

minded Senior Product Manager to own and drive the product roadmap across our Standard and Enterprise product lines. You will be responsible for understanding customer needs, balancing competing priorities and ensuring product investment is focused on the opportunities that deliver the greatest value to both our customers … business. Working closely with Engineering, Architecture, Professional Services, Customer Service, Sales, and Pre-Sales, you will shape product strategy, manage roadmap priorities and ensure we deliver products that are scalable, commercially successful and aligned with market needs. This is a hands-on role for someone who enjoys product discovery ...

strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.JOB PURPOSEWe’re looking for a high-impact Customer & Marketing Insights Lead to shape and deliver our EMEA insights strategy.This is a hands-on leadership role where you’ll turn complex, fragmented datasets … across customer, sales, pricing, product, and digital into clear, actionable insight that drives growth, margin improvement, and stronger customer engagement.You will combine advanced analytics, commercial thinking, and storytelling to influence real business decisions across a multi-market organisation.KEY RESPONSIBILITIESKey ResponsibilitiesDefine and deliver the EMEA customer & marketing ...

exciting opportunity to join at a pivotal stage in the company's analytics journey, playing a crucial role in transforming how marketing insight influences commercial decisions. Please note, this is not a reporting-focused role. Instead, you will combine hands-on analysis with leadership, driving the business beyond dashboards … data analysis 40% leadership and team development Key Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Fulltime | £56,755.00 - £66,215.00 (dependent on experience) Hybrid working (50% in OSHQ) Join our dynamic Products team The OS Product team uses market insight to turn OS's world-leading mapping and location capabilities into products and services that delight our customers and deliver our business strategy … product portfolios & services, identifying where we can create the most value for customers, and lead delivery from idea through to market. By combining market insight, product strategy and close collaboration with Data and Technology teams, we ensure our products are aligned to real customer needs, perform effectively through ...

Fulltime | 56,755.00 - 66,215.00 (dependent on experience) Hybrid working (50% in OSHQ)Join our dynamic Products team The OS Product team uses market insight to turn OS's world-leading mapping and location capabilities into products and services that delight our customers and deliver our business strategy … product portfolios & services, identifying where we can create the most value for customers, and lead delivery from idea through to market. By combining market insight, product strategy and close collaboration with Data and Technology teams, we ensure our products are aligned to real customer needs, perform effectively through ...

challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This … role sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers.You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs, and merchant ...

opportunity to join a growing analytics function where you will help shape the future of retail media performance measurement. Working at the intersection of customer insight, marketing analytics, and commercial strategy, you will deliver impactful analysis that influences decision-making and supports continued business growth. The Company They … well-established consumer-focused organisation with a strong customer base and a data-driven culture. Analytics plays a central role in how they understand customer behaviour, optimise marketing activity, and drive commercial performance. The business continues to invest in its retail media and customer analytics capabilities, creating ...

digital platforms would be particularly advantageous. For this particular role, we will only consider applications from candidates who have significant experience owning and developing customer-facing digital products, platforms or propositions within sectors such as travel, loyalty, fintech, financial services, membership, marketplaces, technology or other complex commercial environments. Join … propositions. This is a highly visible role responsible for one of Dragonpass' most important revenue-generating product domains and a critical part of the customer experience journey. You'll work closely with Engineering, Design, Commercial, Partnerships, Operations and Finance teams to deliver products that create value for customers while ...

Build) leads the marketing strategy for one of Hyperoptic's most successful and strategically important growth segments. You'll be responsible for developing insight-led marketing strategies that drive subscriber growth, maximise penetration and bring to life one of Hyperoptic's most compelling propositions - fibre broadband ready from … online as soon as they move into their new home.Working across Brand, CRM, Digital, Sales, Property and Commercial teams, you'll create compelling customer experiences throughout the home-buying journey, whilst collaborating with property developers to identify new growth opportunities and maximise Hyperoptic's presence within sales and marketing ...