151 to 175 of 367 Customer Insight Jobs in the UK

experienced Senior Manager of Data & Insights Strategy with expertise in marketing analytics, first‐party data, business intelligence and customer insight Join a leading global entertainment company where you’ll play a pivotal role in transforming marketing through data‐driven decision making. This senior leadership position will drive … evolution of data strategy, marketing measurement, reporting and audience insights, helping teams unlock greater value from data across campaigns, content launches and customer engagement initiatives.About the roleYou will act as the bridge between marketing, analytics, data engineering and data science teams, ensuring business requirements are translated into impactful data ...

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable … transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power.Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness ...

Product Manager will be responsible for assigned product capabilities and solution areas within the broader portfolio and will be accountable for delivering measurable customer and business outcomes. Success in this role requires a deep understanding of customer needs, accounting firm operations, product strategy, and data-driven decision-making. … Ownership Own assigned product capabilities, workflows, and solution areas within the Practice Management portfolio. Develop and execute product strategies aligned with portfolio objectives, customer needs, and business goals. Define and maintain product roadmaps that balance customer value, strategic priorities, technical considerations, and market opportunities. Make informed prioritization ...

Data Scientist Manager - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team to deliver machine learning … advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance, and Technology. This role will ...

Senior Data Scientist (leadership role) - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team … deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance ...

Senior Data Scientist (leadership role) - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team … deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance ...

science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics.Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets.Define, track, and communicate product … KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments.Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities.These are the essentials you’ll need to get an interview7+ ...

Pipeline Development Scan Sky and the external market for inspiration for AI-enabled ideas that could create new revenue growth, drawing on business priorities, customer insight, technology trends, competitor activity and partner capability. Develop, structure and evaluate the feasibility of potential opportunities, assessing customer need, commercial attractiveness … path to further development. Work closely with the New Business team on the initial business cases for the strongest ideas, including the proposition, target customer or market, value potential, investment needs, delivery route, key risks and recommended next steps. Commercial Development & Partnerships Work closely with the New Business team ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products … experience end-to-end.This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap, drive ...

team in diagnosing issues and understanding product impacts.Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights.This role will give you the opportunity to:Choose your path to impact – we believe people are most empowered when they can act independently. So rather ...

join our growing Product team, working closely with Product Managers, Engineers and key business stakeholders to help shape and improve our products through customer insight and data-driven decision making. What you'll be doing: Gather and document business and user requirements, translating them into actionable product requirements. … Analyse customer feedback, product usage and market trends to identify opportunities for product improvements. Work alongside Product Managers to prioritise features and maintain the product backlog. Produce user stories, acceptance criteria and functional documentation. Collaborate with Engineering, Design and QA throughout the product lifecycle. Monitor product performance using data ...

Service Transition Projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction. Own the end the to end delivery of Service Design and Transition activities for projects. Ensure effective warranty and early life management for project deliveries … Live Service. Key requirementsKnowledge & Experience:Forward thinking and detailed and passionate Service Management professionalProcess improvement skillsExperience of Customer Insight practices e.g. Voice of the CustomerExperience in developing insight from a variety of data sources including those created by other teams such as data analysis and external researchExperience ...

engagement trends, account progression, and conversion metrics. Present insights and recommendations to marketing and sales stakeholders. Continuously optimize campaigns based on data, experimentation, and customer insights. Content & Messaging Strategy Partner with Product Marketing and Content teams to develop compelling campaign narratives and account-specific messaging. Ensure campaign content aligns ...

raising the overall quality of the design team.Champion a high standard of craft and user experience, influencing stakeholders to uphold excellence across the organization.Use customer insights, data, and experimentation to inform decisions and continuously improve product outcomes.Lead design critiques and contribute to a strong culture of feedback, rigor ...

maintain, and continuously refine the product roadmap, balancing short‐term delivery needs with longer‐term strategic outcomes. Prioritise initiatives using value, risk, data, customer insight, and platform adoption needs, translating business goals into clear outcomes and sequenced work. Partner closely with cross‐functional teams including Product, Technology, Data … embedded across people, process, and technology. Be accountable for achieving and evidencing business value, establishing feedback loops, tracking outcomes, and adapting priorities based on insight and performance data. Guide and coach Product Owners and delivery teams, supporting resolution of complex issues, sharing best practice, and contributing to consistent product ...

maintain, and continuously refine the product roadmap, balancing short‐term delivery needs with longer‐term strategic outcomes. Prioritise initiatives using value, risk, data, customer insight, and platform adoption needs, translating business goals into clear outcomes and sequenced work. Partner closely with cross‐functional teams including Product, Technology, Data … embedded across people, process, and technology. Be accountable for achieving and evidencing business value, establishing feedback loops, tracking outcomes, and adapting priorities based on insight and performance data. Guide and coach Product Owners and delivery teams, supporting resolution of complex issues, sharing best practice, and contributing to consistent product ...

drive the product roadmap for the direct to consumer retail propositionLead the end to end development and delivery of digital experiences that drive customer engagement and commercial growthIdentify and build out opportunities to cross sell complementary services within the consumer journeyTranslate business needs into clear product requirements and secure … alignment across commercial, engineering and operations teamsUse data and customer insight to define new features, optimise existing products and drive measurable outcomesWork closely with engineering, UX and delivery teams to ensure seamless executionAnalyse market trends, competitor activity and performance metrics to continuously inform strategyWho You Are:Proven experience ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate … help them achieve their business goals through the successful adoption and optimization of Genesys Cloud CX.Drawing on your technical expertise, communication skills and customer-first mindset, you'll build trusted relationships, understand your customers' business and technology priorities, solve complex technical challenges and guide them toward measurable business outcomes.Along ...

customers benchmark performance, strengthen their market position and win work, you'll define the direction for a product area with a direct impact on customer value and business growth. Reporting to the Product Director, you'll own strategy, discovery and delivery, bringing together customer insight, commercial thinking … chambers.com and Profile Platform — our core commercial platform — and its role in helping customers turn recognition into results. Discovery - Apply modern discovery techniques (customer engagement, experimentation, prototyping, data) to identify opportunities that are valuable, viable, usable, and feasible, and to de-risk them before building. Delivery & Product Development - Lead ...

translate needs into detailed PRDs and requirements for delivery teams.Define KPIs and adoption metrics for Bloomberg's enterprise AI offerings, using telemetry and customer insight to shape direction.Communicate product vision, roadmap and commercial performance to senior leadership, building alignment across Product, Engineering, Commercial and Sales. You'll need ...

aligned to business value.Work with delivery teams during build and test to clarify requirements, resolve queries, support test scenario design and validate outcomes.Use customer insight, operational data, service feedback and performance information to identify opportunities for product and process improvement.Assess the impact of policy, regulatory or operational changes ...

Support to lead Cloudinary’s worldwide Support organization and help redefine how technical support creates value for customers and the business.Reporting to the Chief Customer Officer, you will own the strategy, operating model, and performance of a global, follow-the-sun support organization. Beyond delivering operational excellence, you will … modernize Support through AI, automation, knowledge management, and data-driven insights—transforming Support from a reactive service into a strategic customer intelligence function.As a member of the Customer Success leadership team, you will serve as the voice of the customer, partnering closely with Engineering, Product, Customer ...

RoleYou will own one or more critical products or features within a complex environment, leading strategy, execution, and commercial outcomes. This role brings together customer insight, data-driven decision-making, and cross-functional leadership to deliver impactful solutions. You will also support the growth of product talent while … influencing senior stakeholders and shaping product direction.ResponsibilitiesDevelop deep understanding of customer needs, use cases, and industry trendsUse analytics, data, and market insights to shape and validate product strategyLead hypothesis-driven testing approaches, including experimentation and A/B testingOwn product roadmap, strategy, and end-to-end delivery of complex ...

+ BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of ProductAbout the BusinessOur client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients.With continued growth across its Enterprise and Commercial proposition, the business is investing further in its Product function … looking for a Product Manager to help strengthen and embed a more product-led approach.The OpportunityThis role sits between commercial needs, customer problems and technology. You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial impact and scalability.You ...