151 to 175 of 204 Customer Insight Jobs in the UK

setting product vision, leading end-to-end product lifecycle delivery, and representing solutions in client engagements across European markets. You will translate market and customer insight into a roadmap that drives adoption, revenue and growth. What you’ll do Portfolio Strategy & Roadmap – Own and evolve a product vision … balancing near-term priorities with longer-term strategy. Identify gaps in the current offering and lead development of new capabilities that deliver business and customer value. Stay abreast of industry trends, standards, competitive offerings and emerging needs; translate insight into differentiated features Commercial Ownership & Growth – Lead or support ...

Role Overview As a Senior Product Designer, you will play a key role across two significant workstreams, shaping both customer‐facing and internal experiences that support an evolving aggregation and distribution strategy. You will lead discovery, influence product direction, and bring strong design leadership into cross‐functional teams. … operational tooling used across Trainline. Translate complex partner and carrier requirements into clear, developer‐ready design solutions that balance business goals, technical constraints, and customer needs. Deliver features across the Trainline Business suite and associated platforms, including areas such as seat maps, fare displays, carrier integrations, and operational workflows. ...

Solid product management experience, experience in B2B SaaS, workflow software, or technology-enabled services a bonus Strong discovery instincts and the ability to turn customer insight into product direction A knack for mapping a real-world business process and seeing where automation creates value Technical fluency and confidence ...

acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile's unique customer insights and expansive omnichannel capabilities, we're creating new opportunities to innovate at scale and make a meaningful impact on the future ...

product strategy and execution. You’ll be responsible for shaping our roadmap, scaling our product team, and working cross-functionally with engineering, design, customer success, and go-to-market teams to deliver world-class products. This is a unique opportunity to build and scale a product organization … company’s direction. What you’ll be doing Product Strategy: Own and evolve the product vision and roadmap in alignment with company goals and customer needs. Team Leadership: Build, lead, and mentor a high-performing team of product managers and analysts. Execution: Drive the entire product lifecycle—from discovery ...

they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce platform. This is a rare opportunity to join at the beginning of a major transformation rather than maintain an existing … product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role that can genuinely become ...

they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce platform. This is a rare opportunity to join at the beginning of a major transformation rather than maintain an existing … product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role that can genuinely become ...

they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce platform. This is a rare opportunity to join at the beginning of a major transformation rather than maintain an existing … product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role that can genuinely become ...

they're enhancing their digital experience from the ground up and are looking for a UX/UI Designer to take ownership of the customer experience across their ecommerce platform. This is a rare opportunity to join at the beginning of a major transformation rather than maintain an existing … product. Working alongside Creative, CRO, Product and Development, you'll influence everything from customer research and experimentation through to prototyping, testing and launch. If you're motivated by ownership, measurable impact and seeing your work directly influence commercial performance, this is the type of role that can genuinely become ...

commercial impact of product decisions and report on product performance revenue, engagement measured by our north‐star metrics to business stakeholders and board level. Customer Focus - Consumers and Brands Maintain a deep understanding of Quantum's two customers, consumers seeking clarity and brands seeking reach, and ensure both perspectives … commercial team, build external brand partner relationships—diagnosing their needs, proposing solutions that fit within the product vision, and setting clear expectations. Run customer advisory sessions, co‐creation sessions, and structured research programmes; go beyond raw feedback to surface the insights that drive strategic decisions. Leadership Lead, coach ...

shipped. Being the main point of contact for senior stakeholders across the business - clear, structured communication is non-negotiable here. Driving decisions with data, customer insight, and commercial awareness rather than opinion or habit. Using AI as a real working tool - in discovery, in delivery ...

shipped. Being the main point of contact for senior stakeholders across the business - clear, structured communication is non-negotiable here. Driving decisions with data, customer insight, and commercial awareness rather than opinion or habit. Using AI as a real working tool - in discovery, in delivery ...

shipped. Being the main point of contact for senior stakeholders across the business - clear, structured communication is non-negotiable here. Driving decisions with data, customer insight, and commercial awareness rather than opinion or habit. Using AI as a real working tool - in discovery, in delivery ...

shipped. Being the main point of contact for senior stakeholders across the business - clear, structured communication is non-negotiable here. Driving decisions with data, customer insight, and commercial awareness rather than opinion or habit. Using AI as a real working tool - in discovery, in delivery ...

Excel for business reporting. The organisation is growing at 10% per year and needs scalable, modern data capabilities to support strategic decision‐making and customer insight. The Role As Head of Data & Analytics, you will lead our organisational data transformation while ensuring continuity of existing services. Your initial priority ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Customer Experience Optimisation Manager Remote-first (UK) | 1-2 days a monthUp to £60,000 We're looking for a Customer Experience Optimisation Manager to take ownership of the end-to-end customer journey across multiple digital brands. This is a high-impact role, focused on improving … conversion, retention, and overall customer experience through experimentation, insight, and innovation. The Role You'll be responsible for defining and delivering the CX optimisation strategy, working cross-functionally to continuously improve digital performance. Key responsibilities include: Owning and optimising the full digital customer journey , with accountability ...

TECHNICAL CUSTOMER ENABLEMENT MANAGER ( AI & CYBER SECURITY ) Up to £90,000 + Benefits Hybrid Working SECURE has Strategically Partnered with a Multi-Award-Winning, Hyper-Growth Cyber Security SaaS Organisation at the forefront of Cyber Asset Management. Backed by highly significant Series A Funding Round, they Deliver Unified, Centralised … Technical CSM: You "Go Beyond" Relationship Management, getting Hands-On with the Product to Ensure Technical Success & Rapid Adoption. Perhaps you come from a Customer Enablement, Technical Training of Customer Success Background. The Content - Driven Builder: You Translate Dense Security Concepts into Engaging Multi-Channel Content, Comfortable Working ...

risk controls. Partner with Compliance, Risk, Engineering, and Operations teams. Translate regulatory requirements into scalable product solutions. Drive product improvements using data and customer insights. What We're Looking For Proven Product Management experience within fintech, payments, banking, or financial services. Strong knowledge of cross-border payments . Experience ...

risk controls. Partner with Compliance, Risk, Engineering, and Operations teams. Translate regulatory requirements into scalable product solutions. Drive product improvements using data and customer insights. What We're Looking For Proven Product Management experience within fintech, payments, banking, or financial services. Strong knowledge of cross-border payments . Experience ...

risk controls. Partner with Compliance, Risk, Engineering, and Operations teams. Translate regulatory requirements into scalable product solutions. Drive product improvements using data and customer insights. What We're Looking For Proven Product Management experience within fintech, payments, banking, or financial services. Strong knowledge of cross-border payments . Experience ...

risk controls. Partner with Compliance, Risk, Engineering, and Operations teams. Translate regulatory requirements into scalable product solutions. Drive product improvements using data and customer insights. What We're Looking For Proven Product Management experience within fintech, payments, banking, or financial services. Strong knowledge of cross-border payments . Experience ...

high‐quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data‐driven mindset 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Qualifications 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

Senior CRM Analyst £50,000 - £55,000 Handforth, Stockport This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen customer ...