126 to 150 of 429 Customer Insight Jobs in the UK

Solutions Consultant

Hiring Organisation
Synthesia
Location
London, United Kingdom
Salary
£ 80 K
consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers.This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.You … risks early, before they derail the deal or weaken rolloutOwn solution design and technical validationTranslate business needs into clear solution approaches, validation plans, and customer-facing recommendationsDesign and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomesConnect Synthesia capabilities to customer KPIs such ...

Senior UX Researcher

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across … proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through ...

Senior Product Researcher

Hiring Organisation
Hackajob Ltd
Location
Hounslow, London, United Kingdom
Employment Type
Permanent
Salary
£90,000
Research team within the Commercial directorate, acting as a strategic research partner across the product lifecycle. This team plays a vital role in ensuring customer insight is embedded into product decision-making, helping shape digital experiences that improve customer outcomes and drive commercial performance. What … senior product, design and business stakeholders Advise teams on when and how to use research, helping scope and shape product strategy based on insight Confidently present research findings and recommendations to senior leadership Advocate for user-centred thinking across the organisation Lead mixed-method research projects that span discovery ...

Senior Product Manager

Hiring Organisation
Diligent
Location
London, United Kingdom
Salary
£ 70 K
risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‐to‐market teams to bring them … life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‐functional squad, manage the product backlog, and launch features that drive engagement, adoption ...

Portfolio Manager - Digital Customer Experience

Hiring Organisation
The Very Group
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. This role spans our Digital Customer Experience and Marketing Tech functions: our Digital Customer Experience team owns the end-to-end journey across web and app, creating seamless, insight … designs, builds, integrates, and operates the technology that underpins our marketing strategy. Bringing together Product, UX, Research, Engineering, Delivery and BA expertise, we use customer insight and data to design, build and optimise intuitive, high-performing journeys that remove friction, improve engagement, and deliver measurable value. About ...

Legal Engineer

Hiring Organisation
RELX Group
Location
Exeter, Devon, United Kingdom
Salary
£ 70 K
technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.Work alongside Customer Success to embed ...

Radar Sales Manager

Hiring Organisation
Thales Group
Location
Belfast, Down, United Kingdom
Salary
£ 55 K
infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

Radar Sales Manager

Hiring Organisation
Thales Group
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 60 K
infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

Radar Sales Manager

Hiring Organisation
Thales Group
Location
Templecombe, Somerset, United Kingdom
Salary
£ 60 K
infrastructure. Drive the adoption of next-generation technologies and help define future capability roadmapsHigh-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industryCutting-Edge Radar Innovation - join a global … integrated air defence domainsOur OpportunityReporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

ANZ Segment & Growth Strategy Manager - Legal AI

Hiring Organisation
RELX Group
Location
Derby, Derbyshire, United Kingdom
Salary
£ 70 K
solutions, including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals.This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions.Why This Role Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

Sales Specialist, Emerging Solutions, Autodesk Water Infastructure

Hiring Organisation
Autodesk
Location
United Kingdom
Salary
£ 60 K
Emerging Technologies business across the water sector. This is a specialist software sales role for someone who understands the water industry and can connect customer challenges with technology and measurable business outcomes. You'll engage directly with customers, develop new opportunities and lead sales engagements from discovery and value … Responsibilities - What you'll do. Develop and close opportunities - Identify and progress new, expansion and cross-sell opportunities for AWI products and solutions. Understand customer needs - Build trusted relationships and uncover customers' business, operational and strategic challenges. Create customer value - Translate complex technology propositions into compelling business outcomes ...

Content / Experience Designer

Hiring Organisation
Pontoon Solutions
Location
Edinburgh, Scotland, United Kingdom
client is one pf the largest banks in the UK, As part of their ongoing digital transformation, they are investing heavily in creating seamless, customer-centric experiences across their products and services. An exciting opportunity has arisen for a Content/Experience Designer to join the team, working within … clear, user-focused content and experiences for employer-facing digital journeys. Work within agile, multidisciplinary product teams to define priorities, shape solutions, and deliver customer value. Create and maintain content designs and user journeys using Figma. Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers. Facilitate ...

Digital Product Manager Ecommerce

Hiring Organisation
British Gas
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
ecommerce products within Centrica Home, our B2C retail division. Your focus will be on driving commercial performance while improving the end-to-end customer journey, working closely with digital, commercial and marketing teams to increase conversion and customer satisfaction. About the role You'll own the ecommerce performance … your product area, using data and customer insight to continuously improve digital journeys and content. You'll set clear goals and roadmaps, test and learn at pace, and balance customer needs with commercial outcomes. Key responsibilities include: Owning ecommerce performance, with a focus on acquisition, retention ...

Business Development Manager - Government Services

Hiring Organisation
Leidos
Location
Aldershot, Hampshire, United Kingdom
Salary
£ 70 K
environment that drives us toward our mission.Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound … specialists and strategic partners to identify, qualify, shape and win new business aligned to Leidos' growth strategy.Success in this role will require a collaborative, customer-first approach, helping colleagues succeed across the sector as well as delivering against your own opportunity objectives.The Role You Will PlayAs part ...

EMEA Customer & Marketing Insights Lead

Hiring Organisation
JSL Solutions Ltd
Location
Warwick, Warwickshire, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
EMEA Customer & Marketing Insights Lead Warwick (Hybrid – 3 Days Office/2 Days Home) £55,000 - £65,000 + 8% Bonus + Excellent Benefits If you enjoy turning data into decisions, influencing business strategy and seeing your work make a genuine commercial impact, this could be the opportunity … This isn't a role where you'll simply produce reports. You'll help shape the future direction of a global business by uncovering customer trends, identifying opportunities for growth and giving senior leaders the insight they need to make better decisions. You'll work with colleagues across ...

Product Manager

Hiring Organisation
UK Tote Group
Location
Wigan, Greater Manchester, United Kingdom
Salary
£ 60 K
looking for a Product Manager to join the Tote and play a pivotal role in shaping and improving the customer experience across our digital products. In this role, you will drive key growth initiatives from early problem validation and ideation through to development, launch, and ongoing optimisation. You will … experiences that make the most of the Tote’s unique proposition.Working closely with the wider Product and Commercial teams, you’ll influence strategy, champion customer needs, and help drive adoption and engagement across our full suite of products.What you’ll be doing:You will work with the CTPO, Product ...

Product Manager

Hiring Organisation
Solirius Consulting
Location
London, United Kingdom
Salary
£ 80 K
proactive and experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions.You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs … communicating a clear product vision and strategy aligned with user and client business objectives.Developing, maintaining and prioritising the product roadmap to maximise business and customer value.Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams.Working closely with Business Analysts, User Researchers, UX/ ...

Product Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Liverpool, Merseyside, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Leicester, Leicestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
growing digital platform. You'll work at the heart of product decision-making, driving experimentation, influencing roadmap priorities, and uncovering insights that directly impact customer acquisition, activation, and retention. The Company They are a high-growth, consumer-focused technology business with a strong product-led culture and an expanding … international customer base. Data plays a central role in how they build products, improve customer experiences, and drive commercial outcomes. With significant investment in analytics, experimentation, and innovation, they offer an environment where analytical thinking is genuinely valued. The organisation operates with a remote-first mindset and prioritises ...

Proposition Design Manager, Deloitte Digital

Hiring Organisation
Deloitte
Location
London, United Kingdom
Salary
£ 60 K
help clients take new products, services, and business models to market with confidence. You will manage end-to-end proposition design workstreams, from deep customer and market research through to concept development, commercial validation, and go-to-market planning.You will engage directly with clients to understand their challenges, customer … create great solutions for iconic brands. Whilst Proposition Design will be your core craft, you will also be connected to other areas of Customer and Marketing Strategy, and depending on your background and experience, projects could span:Research: Developing personas, conducting market research & analysis, and playing back key insights ...

Product Manager - Pricing & Performance

Hiring Organisation
Technology & Risk Recruitment
Location
Greater Manchester, England, United Kingdom
product performance . You'll play an important role in supporting the commercial performance of Asset Finance, Real Estate Finance and Savings propositions, using customer insight, market intelligence and data to help shape pricing decisions, improve profitability and support sustainable growth. The role combines product management, pricing, commercial … analysis, performance insight and stakeholder management , working closely with Finance, Treasury, Marketing, Credit Risk, Compliance, IT, BI and Transformation teams. What you'll be doing Support pricing strategy across lending and savings products through analysis, recommendations and delivery of agreed pricing changes. Lead the implementation of deposit rate changes ...

Website Product Owner

Hiring Organisation
Fenwick
Location
London Area, United Kingdom
join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...