51 to 75 of 430 Customer Insight Jobs in the UK

Darwen (2-3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer-centric organisation operating across a large network … ROLE As a Senior Marketing Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with a clear line of sight to business impact. Specifically, you can expect to be involved in the following: Analyse customer and transactional ...

best for you. Job DescriptionAbout the Role We are looking for an experienced Senior Product Manager to shape the strategy, development, and optimisation of customer-facing digital experiences that improve engagement, conversion, retention, loyalty, and overall customer satisfaction. As part of a cross-functional product organisation, you will … work closely with Engineering, Design, Brand, Operations, Data, Marketing, and Commercial teams to identify customer needs, simplify complex journeys, and deliver measurable business outcomes. Our Customer Experience team is focused on creating a more immersive, personalised shopping experience across key customer journeys and surfaces. It focuses ...

portfolio. This is a high-impact role where you'll define product strategy, own multi-year roadmaps, and deliver innovative solutions that enhance both customer and agent experiences. Working closely with the Head of Agent Experience, you'll bring together business, operational and technology teams to deliver meaningful change … scale, ensuring products remain aligned to customer needs, business priorities, and future growth ambitions. What You'll Be Doing as our Product Manager , you'll take ownership of the full product lifecycle, from defining the vision through to delivery and continuous improvement. Create and deliver a clear product vision ...

build the future of global banking. If that sounds like you, let’s build what’s next.About the RoleAs our founding Global Customer Insights Lead, you will establish the company's definitive source of truth for customer understanding, spanning NPS, competitive intelligence, and executive-level insight.This … thinker who thrives at the intersection of data and narrative. You will stay close to our customers, synthesize qualitative and quantitative signals, and translate insight into decisions that meaningfully shape product direction, customer experience, go-to-market priorities, and overall company strategy.You will own our global ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based and attribute ...

some of the world's leading advertisers maximize value from Smartly's AI-powered advertising platform. This role sits at the intersection of Sales, Customer Success, and Product, combining solution consulting, onboarding, enablement, and technical advisory support throughout the customer lifecycle.You will partner closely with Global Strategic Partners … Customer Success Managers to understand customer needs, design solutions, guide adoption, and help customers achieve measurable business outcomes. Your ability to connect technical capabilities with customer goals will be critical to both new business success and long-term customer growth.What You Will DoPartner with Global Strategic ...

This role is focused on leading products within the data domain, driving the vision, strategy and delivery of data-driven capabilities that enable better customer experiences, operational efficiency and business decision-making. Working within a mature Agile environment, you'll collaborate with engineering, architecture, data and business teams … Analytics and Business stakeholders to deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies ...

software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power … barriers to growth, making clear decisions on where to focus people, resources and investment.Develop a deep understanding of the UK market, competitive landscape and customer needs to inform local strategy and broader company priorities.Commercial Strategy and ExecutionDefine and execute the UK go-to-market strategy across Sales and Account ...

central role in shaping that experience, leading a team of digital experience, optimisation and analytics specialists to ensure our websites continually deliver exceptional customer outcomes alongside measurable commercial success. Working across the wider Saga Group, you'll combine customer insight, analytics and experimentation to drive our digital … optimisation roadmap, enhance personalisation and identify opportunities that improve engagement, conversion and long-term customer value. You'll collaborate with colleagues across Marketing, Brand, CRM, Data and Technology, using evidence-led decision making to influence strategy, champion innovation and ensure every digital enhancement is rooted in the needs ...

world!Discover more at Job DescriptionThe Geospatial Product Manager is responsible for defining, developing, and delivering high-quality software products that meet customer needs and drive business value. The role combines customer insight, commercial awareness, and technical understanding to shape product strategy, manage roadmaps, and deliver enhancements.Working … cross-functionally with engineering, sales, customer success, and stakeholders, the Product Manager ensures products remain competitive, compliant, and aligned to organisational priorities.This exciting role is to lead product evolution for a range of geospatial applications, reporting to the Head of Product Management of the NEC Geospatial Solutions product Pillar.Location ...

narratives and practical go-to-market plans. You will support the Director of Product Marketing while owning important workstreams across product launches, sales enablement, customer insight, product adoption and market positioning. You will play a central role in helping Genius Sports tell a stronger Betting story: not just … engaging betting experiences. Responsibilities Product positioning and messaging Develop clear, differentiated positioning and messaging for Genius Sports’ Betting products, translating technical product capabilities into customer-centric value propositions. Build messaging frameworks that help Product, Commercial and Marketing teams consistently explain what our products do, who they ...

stakeholder sessions and team meetings . You'll work alongside Product Managers, UX Designers and Engineers to ensure product decisions are driven by genuine customer insight, helping deliver intuitive, user-centred digital experiences. Contract Details Role: UX Researcher Contract: Initial 6 months IR35: Inside IR35 Location: Predominantly remote … Organise and facilitate user research sessions, ensuring stakeholders are actively involved throughout the process. Analyse qualitative and quantitative research findings, identifying actionable insights and customer pain points. Present findings through engaging reports, presentations and workshops tailored to a variety of stakeholders. Support product teams with evidence-based recommendations ...

that’s transforming how energy retailers operate, innovate and manage at scale.We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture.ENSEK is at an exciting inflection point as we scale … ability to build trust with finance professionals while delivering valuable, scalable software solutions.Key responsibilities:Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities.Write high-quality product specifications and requirements that engineering teams can build from with ...

open to all locations across the UK. You will be responsible for Partnering senior commercial leaders to deliver people strategies that support business performance, customer outcomes and sustainable growth. Act as a trusted advisor on leadership effectiveness, organisational performance, culture, talent and capability. Build high-performing leadership teams that … change. Develop future leadership capability through robust succession planning, talent reviews and targeted development initiatives. Shape workforce and talent strategies that strengthen commercial capability, customer engagement and sales effectiveness. Create opportunities for Retail, Foodservice and Venus to share best practice, leadership approaches and customer insight, building stronger ...

open to all locations across the UK. You will be responsible for Partnering senior commercial leaders to deliver people strategies that support business performance, customer outcomes and sustainable growth. Act as a trusted advisor on leadership effectiveness, organisational performance, culture, talent and capability. Build high-performing leadership teams that … change. Develop future leadership capability through robust succession planning, talent reviews and targeted development initiatives. Shape workforce and talent strategies that strengthen commercial capability, customer engagement and sales effectiveness. Create opportunities for Retail, Foodservice and Venus to share best practice, leadership approaches and customer insight, building stronger ...

Head of Customer Support - B2B SaaS Permanent Location: London/South East - Hybrid and remote working Salary: £80,000 - £90,000 (+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management … Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital technology solutions to enterprise and public-sector customers. This is a high-profile leadership role with responsibility for developing a scalable, commercially aware customer support function across ...

Sales, Marketing, Engineering and Product teams to solve problems, improve journeys and deliver changes that have a visible impact. If you enjoy using data, insight and innovation to shape products that people genuinely rely on, this is a role where you'll have real ownership. The Opportunity … Doing Own the strategy, roadmap and evolution of Salesforce Sales Cloud Improve the experience for internal sales teams and broker partners Use customer insight, analytics and business data to prioritise product decisions Work closely with Engineering and Design to deliver valuable new functionality Partner with Sales, Marketing ...

data-driven analyst with a passion for customer behaviour and CRM insight, looking for a new challenge within a fast-paced retail environment? If so, we have an exciting opportunity for you to join us as a Loyalty & CRM Insight Analyst (Customer Analyst … month fixed-term contract, where you’ll play a key role in shaping and developing the MyFenwick Loyalty programme through actionable insight and analysis. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When you join ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

transform how businesses work.This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system.You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success.Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on.The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel & Regular ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You’ll combine commercial insight, technical expertise and hands … problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field ...

Delivery and Technology teams, they lead product discovery, define the problem to be solved, clarify desired outcomes and support prioritisation decisions that balance customer value, commercial impact and strategic fit. The role partners closely with the Technical Product Owner to ensure opportunities are clearly understood, effectively shaped and translated … turning commercial, client and stakeholder requests into clear product opportunities, expected outcomes and measurable success criteria. Lead discovery and validation activities to understand customer needs, business value, market demand, risks, assumptions and constraints before opportunities move into delivery. Identify opportunities to evolve client-specific requirements into scalable product capabilities ...

developed a product that is delivering real value to customers, the business is entering an exciting stage of growth. With strong investor backing, increasing customer adoption and significant market opportunity ahead, they are looking for a Technical Product Manager to help shape product development and support the next phase … shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring product decisions are driven by customer insight, data and measurable outcomes. This role is ideal for someone who enjoys operating in ambiguity, taking ownership and helping build a business ...