26 to 50 of 111 Customer Insight Jobs

Salary: £100K - £120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy … driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role ...

Pressac is looking for a commercially minded and technically credible Account Manager to take ownership of an existing portfolio of B2B customer accounts. We are a UK manufacturer of smart sensor hardware used by solution providers, integrators and technology partners to support IoT, building management, energy monitoring, occupancy … provide clear visibility of account health, risks, opportunities and next steps. You will work closely with Sales, Marketing, Product Development and Engineering to support customer needs, progress opportunities and feed customer insight back into the business. Key responsibilities Manage and develop existing B2B customer accounts. Build ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you obsessed with optimisation, customer journeys and turning insight into measurable growth? We're looking for a commercially minded CRO Manager to take ownership of our digital conversion … strategy within our fast-paced, dynamic team. This is an opportunity to shape and drive the optimisation roadmap across every customer touchpoint, from paid media and landing pages through to email journeys, mortgage applications, completions and ongoing retention. Working closely with the Head of Digital Marketing, you'll lead ...

development and promotion of a consumer-focused digital platform. This is a varied role that combines product marketing, digital content management, data analysis, customer insight, and digital product development. The successful candidate will help ensure the platform remains accurate, engaging, and aligned with customer needs while contributing … ongoing growth and improvement initiatives. Key Responsibilities Develop an understanding of customer needs, behaviours, and market trends. Monitor and analyse digital performance metrics and customer engagement. Produce reports and insights to support business decision-making. Support digital marketing initiatives and work with external agencies where required. Contribute ...

Product Owner London (Hybrid) Up to 50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: Managing and prioritising the app product ...

Product Owner London (Hybrid) | Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: * Managing and prioritising the app product ...

Product Owner London (Hybrid) | Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering … improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: * Managing and prioritising the app product ...

across the organisation. This is a high-impact role sitting at the intersection of product, growth, and commercial teams - helping the business better understand customer behaviour and make smarter decisions. Up to £90,000Fully Remote (UK) The role You'll be the go-to analyst for customer insight … expected to: Challenge briefs Work through ambiguity Proactively identify opportunities Deliver insights that directly influence decision-making What you'll be doing Analyse customer behaviour, retention, and lifecycle performance Support product and growth teams with data-driven insight and recommendations Work with stakeholders to turn vague or complex ...

AI. With continued investment in its Microsoft Business Applications practice, this is a key hire within a growing team focused on developing strategic customer relationships and expanding existing Microsoft engagements. You’ll work closely with consulting, delivery, customer success, and Microsoft alliance teams to help customers maximise … Role Summary We’re looking for a Microsoft Dynamics 365 Business Applications Account Manager with 3–5 years of experience managing and growing enterprise customer relationships across the D365 ecosystem. This role is centred around account growth, customer engagement, and strategic expansion within existing clients. You’ll work ...

/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join … Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices ...

enablement, and product launch activity across a growing AI-powered platform. This is a hands-on role working closely with Product, Sales, Marketing, and Customer teams to shape how products are positioned in the market and communicated across the customer journey. Key Responsibilities Develop and refine product positioning … messaging, and value propositions Support product launches and GTM initiatives across multiple audiences and segments Translate product capabilities and roadmap into clear customer-focused narratives Create sales and marketing enablement content and GTM briefs Partner with Product and Customer teams to gather market and customer insight ...

senior, hands on product leadership role suited to someone who can balance strategy with execution, vision with pragmatism, and innovation with real customer value./p h3 Key Responsibilities/h3 h3 Product Vision & Strategy/h3 ul li Own and evolve the end to end product vision …/li/ul h3 Commercial & Market Alignment/h3 ul li Work closely with the team to align product direction with revenue growth, customer acquisition and retention goals./li li Support go to market initiatives with strong product positioning, messaging and enablement./li li Monitor market ...

enabled tools to improve data quality, pricing efficiency, and process automation. · Assist in ensuring pricing consistency and compliance across regions and offerings. Market & Customer Insight · Gather, analyze, and report competitor pricing benchmarks, market trends, and customer value indicators. · Monitor margin performance and support delivery of key pricing … Support the development of bespoke costing and pricing models for complex solution opportunities ranging from £100k to £100m+. · Assist commercial teams during bids and customer negotiations with robust financial analysis. Team & Capability Development · Contribute to a culture of analytical rigor, continuous improvement, and pricing excellence. · Support cross-functional education ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … grow by delivering an exceptional customer experience. The Role An opportunity for an experienced Customer Success Manager to join a specialist payroll technology business in a pure implementations and customer experience role. You will lead client onboarding and implementations, ensuring customers experience a smooth, compliant and well ...

Working for a market leading consumer brand with millions of customers, the Product Lead will build innovative products that will transform customer experiences through cutting-edge generative and conversational AI. The Product Lead will be responsible for: Owning and evolving market-proven AI products, scaling them into intelligent … experiences that solve real customer problems Shaping the roadmap, prioritising complex feature development and scaling impact across a growing squad Translating customer insight, analytics and experimentation into prioritised feature development decisions Leading proposition development across Generative and Agentic AI use cases Shaping and scale AI-powered customer ...

partners where tailored solutions, integrated user journeys, and innovative commercial models are critical to driving growth. This role sits at the intersection of product, customer experience, and revenue. You are not simply responding to requirements from Sales or Client Services. As a senior leader within the Product organisation … downstream customisation team. User Experience and Product Leadership Own our highest-value and most strategically important client propositions, with accountability for user engagement, customer satisfaction, and commercial performance. Lead end-to-end product ownership of enterprise solutions, from user journey design and capability definition through to delivery, adoption ...

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

centre of digital change delivery, helping translate product priorities into structured, delivery-ready requirements that enable faster, safer and more effective releases across customer-facing digital channels. You'll work closely with Product, Technology, Operations and Risk teams to ensure digital initiatives are clearly defined, properly governed and ready … functional requirements for digital change initiatives Facilitate workshops and discovery sessions to define problems, constraints and success measures Document end-to-end customer journeys, operational impacts and edge cases Support backlog refinement and release planning with delivery teams and suppliers Prepare governance and decision-making artefacts aligned to change ...

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent "look and feel ...

Product Designer to help shape the next generation of Artscapy's digital experience. This role sits at the intersection of product, technology, data and customer experience. You will be responsible for designing intuitive, elegant and high-trust experiences across our platform, helping transform complex financial and art-market services … into simple, seamless customer journeys. From collector onboarding and portfolio management to valuations, financing and liquidity services, you will play a key role in defining how collectors interact with Artscapy. This is not simply a visual design role. We are looking for a systems thinker who can combine exceptional ...

expertise to deliver enterprise-grade solutions across use cases such as: Risk analytics & fraud detection Regulatory compliance automation Document intelligence (KYC, contracts, trade docs) Customer insights & conversational AI You will work on cutting-edge technologies including LLMs, vector databases, RAG architectures, and cloud-native data platforms, helping organizations unlock ...

networking, referrals, events, and targeted campaigns.A successful BDM will confidently lead conversations about connectivity, hosted telephony, mobile solutions, and unified communications. You’ll uncover customer challenges, understand their operational needs, and position dbfb’s solutions to improve reliability, flexibility, productivity, and cost-efficiency. While this role doesn’t require … with telecoms and UC trends, supplier updates (e.g. mobile networks, broadband carriers), and competitor solutions. Provide meaningful feedback on product improvements, market demands, and customer expectations. Performance & Reporting Achieve or exceed monthly new-business revenue targets. Maintain disciplined CRM hygiene, ensuring accurate pipeline, forecasting, and activity records. Report regularly ...

that drive commercial decisions , not just experimentation? I'm hiring for a Data Scientist to join a leading data and analytics consultancy working across customer insight, marketing, and predictive modelling. This is a brilliant opportunity to work on high-impact data products , combining advanced analytics, business understanding … well-established data consultancy that sits at the intersection of data provision, analytics, and product development . They work with high-volume customer data across sectors like utilities, telecoms, financial services, and charities - using data to solve real commercial problems and drive better decisions. They've built ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner. … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...

electromechanical solutions provider is expanding its commercial team to support continued growth across the Midlands region. This role has been created to strengthen customer relationships, increase design-in activity and drive revenue growth across an already successful territory. Operating within the electronic components and OEM market, the business supplies … solutions, thermal management, connectivity and electromechanical technologies. The organisation works closely with engineering and procurement teams to support innovative product development and long-term customer projects. Job Overview A Business Development Manager is required to manage and grow an established Midlands territory within the electronic components and technical sales ...