26 to 50 of 173 Customer Insight Jobs

each financial year. To achieve those targets, you will be expected to engage with Pre-sales, Commercial and any other relevant teams to deliver customer solutions that drive business outcomes. The Account Manager role involves identifying opportunities and working to sell into key accounts, creating tailored solutions that lead … cost-effective and profitable outcomes to satisfy customer requirements. KEY RESPONSIBILITIES Nurture and develop relationships with customers and vendors to drive organic growth and cross-sell. Understand the customer business and IT strategy to act as an ambassador internally for the customer. Manage customer requirements within Managed ...

Researcher to contribute to a high-profile digital transformation programme within the financial services sector. This is an exciting chance to help teams understand customer needs and behaviours, ensuring that customer insight drives product and business decisions from discovery through to delivery. In this pivotal role … Researcher will manage complex participant recruitment and research panel activities, engaging a diverse range of participants, including those from hard-to-reach or specialist customer groups. This is a fantastic opportunity to deliver high-quality research outcomes that will shape the future of the organisation's products and services. ...

Company They are a well-established consumer-focused organisation undergoing a significant data and AI transformation. With strong investment in technology, analytics, and customer insight capabilities, they are building a modern Data Science function focused on delivering measurable business value. The team is moving beyond ad hoc analytics … will work closely with Data Science leadership, engineers, analysts, and business stakeholders to develop and deploy machine learning solutions across a range of customer and commercial use cases. Responsibilities include: Building, validating, and deploying predictive and machine learning models Developing customer segmentation and customer lifetime value models ...

This isn t a role where you simply inherit a product portfolio and keep it ticking over. We re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

knowledge of day-to-day fleet operations to connect capabilities across TMC and TruControl, turning complex vehicle data into intuitive products that deliver measurable customer value. Youll lead the evolution of our driver-performance proposition and explore how AI and other tools could improve product discovery and customer … Delivery, creating intuitive solutions that fit the wider Microlise portfolio. Partner with Sales, Marketing and Pre-Sales on positioning, launches, early-adopter engagement and customer communications. Use product performance, customer feedback, competitor activity and market trends to prioritise investment and drive commercial success. Explore how AI and other ...

knowledge of day-to-day fleet operations to connect capabilities across TMC and TruControl, turning complex vehicle data into intuitive products that deliver measurable customer value. You'll lead the evolution of our driver-performance proposition and explore how AI and other tools could improve product discovery and customer … Delivery, creating intuitive solutions that fit the wider Microlise portfolio. Partner with Sales, Marketing and Pre-Sales on positioning, launches, early-adopter engagement and customer communications. Use product performance, customer feedback, competitor activity and market trends to prioritise investment and drive commercial success. Explore how AI and other ...

digital media sector. Purpose of the role The Product Manager will own product direction for assigned products or product areas, translating market and customer insight into a clear roadmap, and driving execution from discovery through launch and iteration. You will act as the voice of the customer … data driven decisions to maximise product impact. Key responsibilities Define and communicate product vision, strategy and roadmaps aligned to business objectives. Gather and synthesise customer and market insight to identify opportunities and prioritise work. Work closely with engineering, design, data and commercial teams to deliver high quality releases ...

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced customer ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … level Product Manager and will take accountability for ensuring these domains work together as a cohesive unit, with a shared vision that delivers customer value, commercial outcomes and supports our long-term objectives. You'll own the strategy, priorities and roadmap for your portfolio and team, making high-impact ...

business information company. Are you excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team Our Regulatory Compliance is a rapidly growing … platform deliver real impact. You will work closely with the Head of Product, engineering, data science, content, design, and commercial teams to gather customer insight, shape feature requirements, ensure successful delivery, and iterate based on data and feedback Responsibilities Analyse usage data, synthesise feedback from commercial teams ...

regional needs, prioritising resources and streamlining communication and decision making Collaborate with Product teams to ensure marketing strategies align with product roadmaps and customer insights; being a senior counterpart for our Regional Product Directors. Advocate for regional needs within the broader marketing organisation and report on performance to senior … leadership. Cultivate strong relationships with local agencies and partners. Develop strong customer insight and understanding through direct customer feedback and partnership with our Insights and Research teams. The experience, background and competencies needed to succeed in this role. Proven Experience: Extensive experience in growth/marketing roles ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...

customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role As a strategic leader in our Customer Intelligence team, you will lead and develop a high-impact analytics team focused on driving customer order growth. Through mentoring, coaching, and hands … involvement across all initiatives, you will build a data-driven culture that translates customer insights into actionable strategies. You'll be deeply involved in everything from generating insights to designing experiments, all aimed at increasing the number of orders from our customers and maximizing their lifetime value across ...

Manager London, Hybrid Salary up to £50,000 This is an opportunity to join a growing digital optimisation business where experimentation, analytics, and customer insight sit at the heart of decision-making. You'll play a key role in shaping testing strategies, improving digital experiences, and driving measurable … diverse client portfolio. The Company They are a specialist digital consultancy that helps organisations improve online performance through experimentation, digital analytics, and customer insight. Working across websites, applications, and digital customer journeys, they use data-led recommendations to improve user experience and conversion performance. They have built ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital. • Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention. • Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow. • Build … that work across markets. • Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision. • Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform. • Embrace AI: Use AI tools to accelerate discovery, research ...

engineering and are ready for broader responsibility. Or you have a strong computing background and want a role that combines technical problem-solving with customer interaction. My client is growing its UK and European team and is looking for a Sales Support Engineer to become a trusted technical voice … while supporting the reuse of technology and the circular IT economy. This is an opportunity to join a growing business where your technical knowledge, customer relationships and ideas can make a visible difference. A varied role across pre-sales and customer support Youll work closely with sales, engineering ...

Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they contact independently. ...

team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they contact independently. ...

Head of Operational Excellence Salary: £75,000-£80,000 per annum Location: Remote-first, with travel to the Nottingham office and customer sites as required Employment Type: Permanent Security Clearance: Active SC clearance preferred. Candidates without current clearance must be eligible and willing to undergo UK security vetting. … maintaining and exploiting organisational knowledge and intellectual assets. Develop and maintain effective knowledge resources covering case studies, proposals, bid libraries, propositions, playbooks, competitor intelligence, customer insight and reusable collateral. Establish processes to capture learning from projects, presales, Sales, Business Development and Professional Services. Ensure information is accessible, secure ...

days per week on-site We are seeking an experienced Lead Technical Product Owner to join a leading FMCG firm, taking ownership of its customer-facing touchscreen ordering products and Kitchen Display System (KDS). Essential: Candidates must have a background in hospitality technology , with direct experience of touchscreen … Responsibilities: Own and maintain product roadmaps, goals and prioritised backlogs for touchscreen ordering and KDS. Lead product discovery, validate user needs and translate customer and operational requirements into clear user stories, acceptance criteria and measurable outcomes. Improve the customer ordering journey, including product selection, basket building, recommendations, payments ...

driving growth through performance marketing. You will take ownership of paid media strategy and execution across the full funnel, using data, experimentation and customer insight to drive qualified leads, acquisition, engagement and revenue. You will have experience across paid search, paid social, display and programmatic channels, combined with … develop, test and iterate performance marketing campaigns that deliver measurable business results. You will own, develop and scale paid media campaigns across the full customer journey, with a focus on driving acquisition, adoption, engagement and revenue growth . The ideal candidate will be equally comfortable developing a long-term ...

products Create wireframes, prototypes, user flows and design artefacts that communicate ideas effectively Partner closely with Product Managers, Developers and Content Designers to deliver customer-centric solutions Drive rapid ideation, testing and iteration to continuously improve user experiences Establish and maintain high design quality from discovery through to delivery … implementation Use customer insight, analytics and research to inform design decisions and product direction Facilitate workshops and stakeholder sessions to gather requirements and align on solutions Contribute to the growth of the design community through mentoring, coaching and knowledge sharing Champion design best practices, accessibility and usability standards ...