76 to 100 of 199 Customer Insight Jobs

skills gap. Key responsibilities, skills and experience - Strong experience as a Senior Product Designer, UX/UI Designer or similar, with proven experience designing customer-facing mobile app experiences. - Able to work across discovery and delivery, co-owning discovery with Product to understand customer problems, business goals … opportunities. - Confident using research and insight to inform design decisions, including usability testing, journey mapping, problem framing, and insight review. - Able to translate customer insights, product requirements, and business priorities into clear, simple, and effective design solutions. - Strong UI, interaction, and visual design skills, with the ability ...

future of StepChange. Created as part of our new Executive Operating Model, this newly created Executive role brings together product strategy, service innovation, client insight, analytics and growth under one executive leader. You'll shape how our products and services evolve, ensuring they continue to meet changing client needs … strategic ambitions. You'll lead the full product and service lifecycle, balancing innovation with operational excellence to ensure our services remain relevant, accessible, insight-led and financially sustainable. From the evolution of our core debt advice service through to digital journeys, new propositions and future service models ...

EMEA operations of existing customers. Establish Gradial’s regional presence through executive relationships, industry networks, partnerships and strategic events. Collaborate with Marketing, Product and Customer teams to shape regional messaging, customer strategy and market priorities. Share customer insight, market feedback and competitive intelligence to inform Gradial … commercial plan. Experience selling to senior Marketing, Digital, Technology and Procurement stakeholders. Deep knowledge of the EMEA enterprise market and strong relationships across relevant customer and industry networks. Experience establishing a new region, territory or go-to-market motion with limited existing infrastructure. Strong understanding of marketing technology platforms ...

This is an opportunity to join an analytics team within a leading data-led marketing environment. The role offers strong exposure to digital performance, customer insight, and end-to-end campaign measurement, with clear impact on client strategy and business outcomes. The Company They are a global consultancy … style organisation operating at the intersection of data, technology and marketing. Their work focuses on delivering measurable impact through customer-centric insights and advanced analytics. With a strong agency and consulting heritage, they partner with major brands to transform marketing effectiveness and customer experience. They foster an inclusive ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

intersection of Product, Commercial, Analytics, Marketing and Operations to identify opportunities, launch new products and initiatives and shape go-to-market strategy that drives customer growth, revenue and long-term marketplace success. About Gumtree Gumtree is one of the UKs most popular online classifieds platforms, connecting millions of people … exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace. We're investing heavily in our product, platform and customer experience as we build the next generation of Gumtree. This is a rare opportunity to help transform a well-known consumer marketplace at scale. ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

Global Aviation Intelligence. Cirium is at a defining moment in its evolution. As the world’s most trusted provider of aviation analytics and insight, we are making bold investments in a multi‐year growth strategy—strengthening our market leadership, accelerating innovation, and expanding the value we deliver across … business. Responsibilities Enterprise Strategy & Strategic Direction: Own the development and continuous refinement of Cirium’s long‐term enterprise strategy, grounded in deep customer insight, rigorous market analysis, and data‐driven decision‐making. Define strategic priorities and investment theses across products, data assets, markets, and emerging digital ecosystems. Partner ...

shape a product used daily by customers, working closely with engineering and design teams to deliver seamless user experiences. You'll combine product strategy, customer insight, and data-driven decision-making to drive engagement, growth, and satisfaction. Key Responsibilities Own the roadmap and backlog for a customer … deliver high-quality releases Optimise product development processes and ways of working Leverage emerging technologies and AI tools to improve product delivery Drive customer-centric product decisions that improve engagement and retention What We're Looking For 2-4 years' experience in mobile product management Experience working on high ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

working with a fast-growing, private equity-backed business at a pivotal point in its journey.Are you a CRM marketer who loves creating personalised customer journeys, using data to drive decisions, and seeing the impact of your campaigns This organisation is embarking on a major CRM and customer … support the next stage of their growth.This is a fantastic opportunity to join at the beginning of the journey, helping to shape lifecycle marketing, customer engagement and CRM best practice within a business that is investing heavily in new technology, data platforms and marketing capability. The Role ...

Product Manager will be responsible for assigned product capabilities and solution areas within the broader portfolio and will be accountable for delivering measurable customer and business outcomes. Success in this role requires a deep understanding of customer needs, accounting firm operations, product strategy, and data-driven decision-making. … Ownership Own assigned product capabilities, workflows, and solution areas within the Practice Management portfolio. Develop and execute product strategies aligned with portfolio objectives, customer needs, and business goals. Define and maintain product roadmaps that balance customer value, strategic priorities, technical considerations, and market opportunities. Make informed prioritization ...

Data Scientist Manager - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team to deliver machine learning … advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance, and Technology. This role will ...

Senior Data Scientist (leadership role) - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team … deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance ...

Senior Data Scientist (leadership role) - Customer Data - £100K + 50% bonus + £6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team … deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance ...

EMEA operations of existing customers Establish Gradial’s regional presence through executive relationships, industry networks and strategic events Collaborate with Marketing, Product and Customer teams to shape regional messaging, customer strategy and market priorities Share regional customer insight and competitive intelligence to inform Gradial’s broader … across EMEA Experience selling to senior Marketing, Digital, Technology and Procurement stakeholders Deep knowledge of the EMEA enterprise market and strong relationships across relevant customer and industry networks Experience establishing a new region, territory or go‐to‐market motion with limited existing infrastructure Strong understanding of marketing technology platforms ...

lead this transformation. This is a commercial product leadership role, responsible for the product vision and delivery, and for turning innovation into measurable customer value and durable revenue growth. The successful candidate will bring strong product delivery and go to market experience launching SaaS and AI enabled products, leadership … high-performing teams, and the ability to build alignment between Product, Engineering, Revenue, Customer Success, and Marketing around roadmap priorities. Key Responsibilities Set Product Strategy and Roadmap Define and track product success metrics tied to revenue growth, retention, and adoption - beyond delivery. Deliver high-performing software for an enterprise ...

lifecycle marketing, marketing operations, and AI‐enabled marketing workflows. You’ll work closely with the VP of Sales, VP of Product Marketing, VP of Customer Experience, Product leadership, and the CEO to align the company around stronger Product‐Led Growth, higher‐quality pipeline, improved enterprise demand generation, and repeatable … Product Marketing. 4. Market Activation, Lifecycle & Brand Bring Product Marketing strategy to market through integrated campaigns, paid and organic acquisition, content, lifecycle marketing, customer education, webinars, events, partnerships, and brand. Brand is not an end in itself. It exists to increase trust, improve conversion, strengthen customer engagement ...

join a growing technology business delivering digital products used by organisations across the UK. This role will focus on payment capabilities, API integrations and customer payment journeys, helping shape the future direction of an established product portfolio. The Role Working as part of a collaborative product function … product area from discovery through to delivery, working closely with engineering and stakeholders to deliver valuable customer outcomes. Responsibilities include: Defining product vision and roadmap Leading customer and market discovery Prioritising and managing the product backlog Working closely with software engineering teams Delivering API-driven product enhancements Using ...

they can be leveraged to drive client acquisition, engagement and retention at scale. Experience defining and executing digital product strategies that combine customer insight, behavioural analytics, data and AI to optimise digital journeys, improve conversion and engagement metrics, and deliver differentiated client experiences across global markets. Experience driving ...

after they go live. Translate market conversations into concrete next steps for commercial, infrastructure, finance, and legal teams. Match demand to deployable infrastructure Map customer requirements to specific sites, GPU configurations, power availability, deployment timelines, cooling constraints and commercial structures. Validate whether a demand opportunity is real, specific … commercially viable. Bring customer insight into decisions on site selection, capacity planning, technical configuration, and go‐to‐market. Own strategic accounts and relationships Build and maintain direct relationships with senior decision‐makers at key compute consumers. Track opportunities across timing, geography, technical requirements, commercial terms and procurement processes. ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition … Flow's features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements ...

electromechanical solutions provider is expanding its commercial team to support continued growth across the Midlands region. This role has been created to strengthen customer relationships, increase design-in activity and drive revenue growth across an already successful territory. Operating within the electronic components and OEM market, the business supplies … solutions, thermal management, connectivity and electromechanical technologies. The organisation works closely with engineering and procurement teams to support innovative product development and long-term customer projects. Job Overview A Business Development Manager is required to manage and grow an established Midlands territory within the electronic components and technical sales ...

pricing transformation within a fast-paced digital commerce environment. This is a hands-on, data-driven role for someone who can turn complex data, customer insight, and commercial performance into clear pricing decisions and measurable business impact. You'll sit at the intersection of commercial strategy, pricing, analytics ...