351 to 375 of 609 Customer Insight Jobs

Customer Success Architect

Location
City of Westminster, England, United Kingdom
business processes, thereby making Amplitude an integral business partner. Serve as a trusted technical advisor for our customers. Gather, organize, and report trends and customer insights to optimize business processes, documentation, and services. Collaborate cross-functionally with teams like Amplitude's Product, Engineering, Platform Support, and Customer Success … should work". You are a solution- and execution-oriented individual with a dedication for getting things done., At least 5-8 years of customer-facing technical experience, with a demonstrated record of successfully engaging with enterprise accounts. Competent in programming languages and concepts that underpin modern ...

Assistant Vice President - Manager - Process Ownership & Business Transformation

Location
Greater London, England, United Kingdom
transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Assistant Vice President- Manager-Business Process Transformation

Location
London, United Kingdom
Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Assistant Vice President- Manager-Business Process Transformation

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Assistant Vice President - Manager - Process Ownership & Business Transformation

Hiring Organisation
Moody's
Location
Greater London, United Kingdom
Employment Type
Full Time
transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with … partnership with Technology teams Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities ...

Senior CRM & Lifecycle Executive

Hiring Organisation
Triumph
Location
Hinckley, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Executive to plan, create and deliver data-led marketing campaigns. Using Microsoft Dynamics 365, youll build and deploy global email journeys that drive customer engagement, sales, re-engagement and win-back activity. Youll deliver CRM campaigns and automations from build to launch, while supporting communications for global markets … research projects and recall notices. Working with the Global CRM & Lifecycle Manager and CRM Assistant, you'll help deliver accurate, timely CRM communications, optimise customer journeys and identify new automation opportunities. This is a great opportunity for a proactive CRM professional to drive personalised customer experiences and measurable ...

Senior Customer Success Architect

Location
Greater London, England, United Kingdom
inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

Product Marketing Lead - EMEA

Location
Greater London, England, United Kingdom
positioning and differentiators externally, and influencing our product and business roadmap. We sit at the intersection of Marketing & Demand Generation, Sales, Product, and Customer Success and revel in connecting all of these teams to drive the business forward. Research, analysis, curiosity, storytelling, and project management are just … business in EMEA tailored to the unique opportunities across the EMEA region Develop tailored messaging and positioning for EMEA based on market research and customer insights Partner with our EMEA growth team on the development and execution of targeted marketing campaigns, including tailored messaging and content that effectively engage ...

Senior Platform Owner - Customer Engagement

Location
Skipton, England, United Kingdom
Hours: 35 hours per week Closing Date: Sat, 19 Sept 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. … Great Britain. Whatever your background or ambitions, we’ll help you grow, thrive, and shape a better future. Why This Role Matters The Customer Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case ...

Head of Technology

Hiring Organisation
Ithika Recruitment Ltd
Location
Braintree, Essex, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
years? You'll join the Senior Leadership Team and take ownership of the technology strategy, from software, AI and data to systems, processes, customer insight and the development of the technology team. This is a role for someone who can see the big picture, challenge what's gone … Technology, Head of IT, CTO or similar Thinks strategically but isn't afraid to get into the detail Understands technology in a commercial and customer-focused context Can assess complex or legacy technology landscapes and create a clear direction Has a genuine interest in AI, data, software and emerging ...

Product Designer

Hiring Organisation
Propel
Location
London Area, United Kingdom
approach and helping establish what the longer-term design function could look like. It’s a very hands-on role, covering: 🔹 UX & interaction design 🔹 Customer discovery and research 🔹 Wireframing & prototyping 🔹 Designing new screens and experiences 🔹 Establishing design principles and best practice 🔹 Creating design guidelines/a design handbook 🔹 Usability … solution, prototype it, test it and — importantly — explain why they made the decisions they did. You'll need to be comfortable using evidence, customer insight, testing and data to influence stakeholders rather than relying purely on opinion. The ideal person will be: 🎯 A strong hands-on Product/ ...

Product Director - Billing & Pricing

Location
Greater London, England, United Kingdom
define and execute the global vision, strategy and roadmap for Billing, Pricing and Residual Payments products and experiences, delivering customer, commercial and operational outcomes. You’ll own the Billing product portfolio, simplifying and modernising how customers understand, manage and optimise the cost of accepting payments. You’ll lead … including pricing, fees, rebates, revenue-share arrangements and other financial benefits. You’ll drive the evolution of transaction-level fee reporting, billing transparency and customer self-service capabilities, reducing complexity and improving customer satisfaction. You’ll identify opportunities to transform Billing from a back-office capability into ...

Strategic Lead Product Manager - Profile Platform

Location
Greater London, England, United Kingdom
Manager to own the Profile Platform and chambers.com, the core commercial engine turning recognition into opportunities. You will lead strategy, discovery and delivery, aligning customer insight with business growth in a senior, individual contributor role. Reporting to the Product Director, you will guide cross-functional teams across engineering ...

Senior PMM, Business Banking - Remote UK

Location
Greater London, England, United Kingdom
strategy, positioning, and go-to-market for UK and European markets. You will work closely with Product, Growth, Marketing, and local teams to translate customer insight into market-ready launches. You will partner with Integrated Marketing for campaigns, shape propositions for local markets, and drive alignment across squads ...

Lead Product Designer, Web Growth & Experience

Location
Cardiff, Wales, United Kingdom
future, with a focus on web experiences. You will blend strong visual and interaction craft with a data-informed mindset, using experimentation and customer insight to continuously improve the experience. You’ll work with Product, Engineering, Data and Research to solve complex problems, balance user needs with business ...

Lead Product Designer, Web Growth & Experience

Location
Greater London, England, United Kingdom
future, with a focus on web experiences. You will blend strong visual and interaction craft with a data-informed mindset, using experimentation and customer insight to continuously improve the experience. You’ll work with Product, Engineering, Data and Research to solve complex problems, balance user needs with business ...

Global Product Director - PP - Productivity Tools

Hiring Organisation
The Boston Consulting Group
Location
London, UK
Employment Type
Full-time
closely with engineering, architecture, security, UX, support, and business stakeholders to shape the future of the productivity experience at BCG. Through strategic product leadership, customer engagement, and data-driven decision making, you will lead a cross-functional squad to continuously evolve a portfolio of 20+ global products that enable … products. Lead the evolution of productivity products across Windows, Mac, and mobile platforms, balancing strategic investment with operational stability and continuous improvement. Champion a customer-centric product culture by engaging regularly with consultants, business functions, leadership, and support teams to understand user needs, validate assumptions, gather feedback, and translate ...

AI Engagement Leader — Drive Hiring Transformation (Hybrid)

Location
Greater London, England, United Kingdom
adoption and ensuring they achieve long-term benefits. Your role will encompass building trusted partnerships, driving revenue outcomes, and influencing product strategies based on customer insights. We offer a hybrid work model from our London office, a collaborative team, and competitive compensation. #J-18808-Ljbffr ...

Lead Deep Learning Scientist for Next-Gen Underwriting

Location
Loughborough, England, United Kingdom
next generation of underwriting models. The role focuses on leveraging non-traditional data and advanced neural networks to enhance predictive power and deliver customer insights. Based in our Nottingham office with a hybrid model (3 days in-office: Tue, Wed, Thu; Mon & Fri remote), you will bridge ...

Senior Campaign Marketing Manager

Hiring Organisation
EPAM Systems
Location
London, UK
Employment Type
Full-time
campaigns that support EPAM's strategic growth priorities. Acting as the link between go-to-market strategy and execution, you will turn market opportunities, customer insights and business goals into focused, data-driven campaigns. You will manage a team of Global Horizontal Integrated Campaign Managers and work with cross ...

Senior Manager, Digital Content Strategy

Hiring Organisation
Danaher
Location
Buckinghamshire, United Kingdom
Employment Type
Full Time
Strategy plays a key role in shaping and executing the digital content strategy for Cytiva’s flagship website, cytiva.com. This role focuses on developing customer-centric, digital-first content that enhances the user experience, supports business objectives, and reflects the brand’s voice. As a strategic contributor, you will … Success in this role requires curiosity, a growth mindset, and the ability to establish and evolve content governance and best practices that enhance the customer experience and strengthen brand consistency. What you will do: From ideation to implementation , you will develop content strategies that align with brand identity, customer ...

CRM Product Lead

Hiring Organisation
Hansen Technologies
Location
London Area, United Kingdom
business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity ...

Lead Manager - Geospatial

Hiring Organisation
ASDA
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Champion geospatial across the organisation, driving adoption and awareness at all levels. Business Partnership & Influence Build strong relationships with senior leaders across Property, Online, Customer, Express, Tech and other business functions. Identify opportunities where geospatial analytics and data science can improve decision making and deliver measurable business outcomes. Provide … team. Ensure appropriate prioritisation and resource allocation across the geospatial portfolio. Analytics, Data Science & Product Delivery Oversee the delivery of geospatial analytics, modelling, insight generation and locationbased decision support solutions. Lead the development of innovative geospatial products and analytical capabilities that can be scaled across the business. Ensure analytical ...

Staff AI Product Manager

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Interim Head of Retention Marketing - 12 Month FTC

Location
United Kingdom
Senior Lifecycle Manager and a Lifecycle Co-Ordinator. In this key leadership role, you will oversee our global retention strategy, drive customer lifetime value, and lead cross-functional initiatives across lifecycle marketing, personalisation, and customer insights. We are looking for someone who is ready to jump … Role Your day to day responsibilities will look like this: Own global retention performance KPIs and budgets, delivering data-led strategies to drive customer LTV, active customer volume, order frequency, and total returning revenue. Partner closely with Ecommerce, Marketing, Retail and Creative teams to optimise full-funnel customer ...