501 to 525 of 607 Customer Insight Jobs

revenue-focused growth engine where every marketing investment is directly accountable to pipeline and ARR targets. You will partner directly with the CEO, Chief Customer Officer and Sales leadership, positioning marketing as a strategic commercial function that scales the business. This is a high-impact, high-visibility role with … including MarTech stack, data integration, automation and AI-driven optimisation. Commercial Rigour & Performance Establish clear, ambitious marketing KPIs tied to enterprise pipeline, revenue influence, customer acquisition cost (CAC), lifetime value (LTV) and return on marketing investment (ROMI). Use data, experimentation and customer insights to relentlessly optimise campaign ...

these technologies is important for effective architectural oversight. This role offers the opportunity to lead in a highly visible position, integral to strategic customer-facing projects across Europe. You will be involved in complex technical solutions directly impacting millions of end-users, especially within the utilities sector focusing … technologies. Key Responsibilities: Provide strategic leadership, mentorship, and guidance to technical leads and engineering managers, managing multiple teams and substantial projects. Collaborate closely with Customer Success and Project Delivery teams, aligning engineering capabilities with customer and business requirements. Drive agile methodologies, continuous improvement, and innovation within engineering practices. ...

building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support … Director of Sales, AI and Experience Orchestration, you will lead a team of specialist overlay sellers responsible for driving sales of Genesys' AI powered customer experience and orchestration capabilities across EMEA. This role is focused on building, coaching, and scaling a high performing AI and Experience Orchestration specialist team ...

continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com About … Role: Sitecore is building a content strategy team focused on telling better customer stories, and we're looking for a Content Strategist to help make that happen. You'll write and develop content that explains our products in a clear, engaging way and supports marketing campaigns, product launches ...

Commercial teams, you'll use a combination of design expertise, AI-powered creative tools and data-driven decision making to deliver content that enhances customer experience, strengthens our brand and drives commercial performance. You'll help establish new ways of working by leveraging AI to accelerate content production, automate … assisted creative tools to accelerate content production while maintaining exceptional quality and brand consistency. Optimise visual merchandising across the ecommerce website to improve customer experience and commercial performance. Collaborate with Ecommerce, Marketing and Trading teams to support product launches, promotions and seasonal campaigns. Build and maintain reusable design templates ...

great opportunity to join a growing analytics consultancy where you'll work across a diverse range of marketing analytics and business insight projects. This role offers plenty of variety, direct client exposure, and the chance to develop into a broader data consulting position. The Company They are a specialist … data and analytics consultancy helping businesses use data to improve commercial performance. Working across multiple sectors and brands, they deliver projects spanning marketing analytics, customer insights, measurement, reporting, and data strategy. Their collaborative team offers flexibility, autonomy, and strong opportunities for progression. The Role You will support clients across ...

including France, Belgium, Germany, UK and the broader EU ViDA framework. The Head of eInvoicing Product Management lives at the intersection of product strategy, customer insights and engineering execution. The role will define and drive the strategic direction of Quadient’s eInvoicing product portfolio, including our PA/Peppol … categories in B2B SaaS,while leading a global team of product and product marketing leaders. The role partners closely with R&D, Marketing, Sales, Customer Success, Partners, to scale our eInvoicing business across France and the broader EU mandate markets. Strategic Responsibilities Define and communicate a compelling long‐term ...

provide input to RFI and RFP responses Own the technical relationship throughout the sales cycle Collaborate with SLC product team, feeding real-world customer insights back into the product roadmap, ensuring SLC is meeting the demands of the pharmaceutical industry Required: Minimum of 5 years' experience programming … influence executives and guide enterprise-scale technology adoption Full professional proficiency in English (written and spoken) Experience conducting and running workshops practical experience in customer-facing technical roles (PreSales, Solutions Consulting, Technical Consulting, Training, Business or Technical Support or similar). Strong ability to explain and demonstrate SAS language ...

wider delivery team. The Test Programme Manager will be responsible for the following: Owning the programme-wide test strategy, ensuring it supports business objectives, customer outcomes and the wider transformation roadmap. Providing strategic direction across multiple testing and quality workstreams, ensuring a joined-up and effective programme capability. Defining … Service and Experience Change Programme team residing in the Services and Solutions directorate with responsibilities covering technology, change management, operations, data, analytics and customer insights. The Testing and Assurance Team plays an integral role in the development lifecycle of projects and programmes delivered by NEST. The team ...

including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role … region. Develop and execute a comprehensive multi‐year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales ...

including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role … region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales ...

including Financial Services, Public Sector, Technology/Media/Telecom (TMT), Professional Services (PS), and Retail, Manufacturing, and CPG. Partnering closely with leaders across Customer Success, Marketing, Sales Development and Channel, you will own the full-funnel GTM playbook across our Enterprise customer segments. In this role … region. Develop and execute a comprehensive multi-year strategy for revenue growth and market penetration across our core industry verticals. Partner with Customer Success to build a tailored customer coverage model that drives both revenue growth and retention across all segments. Lead, inspire, and collaborate with sales ...

control functions. Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives. Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer … insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer. Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core ...

Director will own three lanes of marketing accountability across CoStar Group and it's commercial real estate solutions, CoStar and LoopNet, spanning the full customer lifecycle and both joint and brand-specific initiatives: Awareness & Market LeadershipRaise awareness of CoStar Group as the platform provider, bringing highly credible digital commercial … Drive brand leadership through product-led storytelling, thought leadership, and industry presence. Strengthen awareness, preference, and trust among real estate decision-makers. Demand Generation & Customer ConversionLead disciplined go-to-market strategy that drives qualified enterprise demand, pipeline growth, and customer acquisition. Own positioning, messaging, and integrated campaigns that ...

ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work … your technical expertise in data and analytics. What is Data Cloud Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive ...

months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work … leveraging your technical expertise in data and analytics. What is Data CloudData Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive ...

supporting an innovative engineering organisation in central Cambridge. This is a fantastic role for someone who enjoys combining deep technical expertise with customer-facing work as you will be leading workshops, running demos and helping engineering teams adopt new technology with confidence. If you thrive in a collaborative, fast … moving environment where your technical insight directly shapes customer success, this could be an excellent next step. You’ll work closely with sales, product and engineering teams to deliver demonstrations, lead technical evaluations, support onboarding and act as a trusted advisor throughout adoption. Key Responsibilities Leading pre-sales ...

/Depot Service Manager will work closely with Field Applications Scientists, Business Development Managers, Quality, Technical Support and Engineering teams to ensure an unrivalled customer experience. While this individual will spend time in the field, the position is located at MaxCyte's headquarters to best support our in-house … repair operations. Works under general direction. Job Responsibilities: Field Service Provides technical support for MaxCyte product lines and services by responding to customer technical inquiries; inquiries may be received via telephone, email, and/or web chat, or routed through our Technical Support (TAS) team Conducts installations and training ...

supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute “own it” mindset, equally … markets in Nigeria. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team on progress ...

digital technology company Key Responsibilities Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements Develop learning strategies that support product adoption, implementation milestones and successful … case delivery Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans Use data and customer insights to identify risks, improve engagement ...

digital technology company Key Responsibilities ·Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes ·Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements ·Develop learning strategies that support product adoption, implementation milestones and successful … case delivery ·Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment ·Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans ·Use data and customer insights to identify risks, improve engagement ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes. Working across multiple industries, they partner with clients to solve challenges around customer ...

will play a key role in bringing new products and capabilities to market, developing compelling positioning and messaging, and enabling sales teams to communicate customer value effectively. As a highly collaborative partner across Product, Sales, Demand Marketing, and customer-facing teams, you'll help shape go-to-market … This Role? Lead and execute successful product launches for research funding and analytics solutions. Develop compelling messaging, positioning, and differentiated value propositions aligned with customer and market needs. Create content that drives awareness, engagement, and conversion throughout the buyer journey. Develop sales enablement tools and resources that support successful ...

Hornetsecurity across the UK and Northern Europe. As a senior member of the Presales organization, you will drive technical excellence, mentor colleagues, influence customer outcomes, and contribute to the continuous improvement of our presales processes, tools, and methodologies. This is a full-time position based in Bristol with … hybrid working model . Your Job Lead complex presales engagements from discovery through solution design, technical validation, and successful transition to Customer Success teams. Serve as a trusted technical advisor to customers, partners, and internal stakeholders throughout the sales lifecycle. Deliver compelling demonstrations, workshops, executive presentations, and technical deep ...