26 to 50 of 290 Customer Service Jobs in the North West

Completing a Business Analyst Level 4 apprenticeship with NowSkills, our client is looking for aCustomer Service & Website Administrator Job Purpose Achieve best practice in customer service Develop systems to ensure the efficient administration of Sales. Develop website and social media platforms To deputise in the absence … Sales Manager and the Supply Manager Key Responsibilities To support sales administration and customer service to ensure delivery and customer service systems are best practice. To develop website and its associated social media platforms. To benchmark other companies and methods to support development and maximize ...

growing UK-based technical distribution business is seeking a Customer Service Administrator/Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication … comprehensive benefits package designed to support work–life balance and wellbeing. This includes up to 33 days' holiday (including Bank Holidays, subject to service), an Employee Rewards scheme offering flexible ‘quirky perks' such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access ...

will do our best to accommodate your needs. A fantastic opportunity has arisen for individuals to work in the energy sector within a Managed Service environment. Our products are specifically developed to provide energy suppliers with the support they require to manage day to day data operations between themselves … team to meet and exceed the expectations of our clients through the management of back-office operations. You will ensure a high-level service, swift and easy resolution of issues through exception management and continuous improvement practices. You will people manage to meet target service levels and ensure ...

support contact for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence … Service Desk processes and standards. Responsibilities: Provide a professional and personal first point of contact to all customers. Provide proactive first line IT Support to all customers. Ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask. Proactively contact and chase customers ...

Portfolio are proud to represent our client, a global software company, in their search for a Customer Solutions Specialist. This is an integral role for clients who have a complaint that has not yet been resolved. You will have experience of providing high levels of client care … strong customer service background to understand a clients issue and rectify it. We are looking for someone who likes to solve problems and retain customers whilst maintaining a professional manner. If you have a solid customer service background and are looking for a new challenge, apply ...

Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost cutting or tying people up in bureaucracy. We don’t do politics … plan is to triple the size of the business over the next few years through both organic growth and acquisitions. The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast ...

develop and scale a Data Services function responsible for complex ETL, migration, transformation, reconciliation and data alignment projects. They will act as a senior customer-facing leader and trusted advisor, balancing customer service, commercial judgement, delivery risk, technical assurance and team motivation. Key Responsibilities Strategic Leadership … Service Development Define and execute the Data Services strategy for complex ETL, migration, reconciliation and data alignment services, aligned to L3P, Professional Services and divisional objectives. Lead Data Services transformation, ensuring the function is scalable, commercially viable and able to support both LGR and customer onboarding demand. Develop ...

success in managing complex operations. The City Operations Manager will be responsible for the overall performance of the hubs, driving revenue growth, profitability, and customer satisfaction while fostering a high-performing and engaged team. This role lends itself to a strategic and entrepreneurial mindset, with a strong focus … operational excellence, customer experience, and team development. The successful candidate will have a deep understanding of the local market, a passion for delivering exceptional customer service, and the ability to navigate a fast-paced and challenging environment. RESPONSIBILITIES Business Leadership: Develop and execute comprehensive growth plans ...

About The Job You're Considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee … Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow’s platform to enable seamless ...

under pressure, and confident communicating with people-this is a brilliant opportunity. Our Client is hiring for a reputed client to join their Tissues Customer Service team and help ensure vital products are selected, dispatched and handled with care, day in day out. What you'll be doing … Provide a highly professional, efficient administration service to support the Tissues Customer Service team * Oversee and organise the selection and dispatch of tissues on time * Support day-to-day service delivery including order receipt and product dispatch * Handle customer complaints and contribute to a responsive ...

Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft … innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is looking to hire a Solutions Architect, based in Manchester or London, focused on Retail and Consumer Goods customers across the United ...

contributing to IT projects. The role primarily involves remote support, with some onsite assistance as needed, to maintain business continuity. They ensure that customer requests are managed efficiently, agreed service levels are achieved, and communications consistently reflect Evolve IT’s values. The role combines day-to-day operational … leadership with people management, technical escalation, service improvement, and responsibility for maintaining high standards of governance, security, and documentation. Key Objectives, Principal Responsibilities & Accountabilities: Team Leadership and Development Lead, support, and develop the IT Support Engineers, setting clear objectives and managing performance, attendance, training, and wellbeing. Allocate workloads ...

role . We’re looking for someone with genuine technical ability who can diagnose issues, resolve them properly and provide a high standard of customer service. You’ll support head office colleagues through walk-up support as well as providing remote assistance to users across a national branch network … possible and ensuring solutions are properly implemented. Escalating complex incidents to the 2nd Line team where appropriate. Maintaining accurate documentation and following structured IT service management processes. Working within agreed change, security and compliance procedures. Contributing to the ongoing IT transformation programme. The expectation is simple: don't just ...

apprentice will support the IT Service Delivery team in providing friendly, professional, & timely technical support to staff across the business. This apprenticeship will develop IT support skills, with a strong emphasis on customer service, first-line troubleshooting, device setup, helping users get the best from company systems. … Role Key Responsibilities: IT Support and Customer Service • Act as a welcoming first point of contact for employees seeking IT support, both in person and through the service desk. • Provide face-to-face support to users at desks, meeting rooms, production areas, and shared workspaces where appropriate. ...

existing 2nd Line Technician on infrastructure support and change projects. We're looking for someone who can combine strong engineering ability with excellent customer service - someone who can investigate root causes, understand the wider impact of an issue and implement solutions properly. The Role As a 2nd Line … expert in every technology listed, but you must be able to demonstrate genuine hands-on technical depth in the relevant areas. Customer Service Matters Technical ability is only half of the role. We're looking for someone who understands that IT support is ultimately a service function. ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery … Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial growth plans. Establish operational priorities, performance measures and service standards across all functions contributing to customer and client delivery. ...

commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery … Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial growth plans. Establish operational priorities, performance measures and service standards across all functions contributing to customer and client delivery. ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Level 2 Customer Service Practitioner apprenticeship will equip you to develop high-quality customer service skills, administration skills, work as part of a warm and friendly team committed to delivering high standards of patient care and support you to progress your career at MFT. Role … role or higher upon completion of the apprenticeship programme. With an 'Apprenticeship First' approach, there are further opportunities to gain qualifications. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MANCHESTER UNIVERSITY NHS FOUNDATION TRUST Working Week Monday - Friday, shifts to be confirmed. These could be between ...

working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. Job description * As a Customer Experience Specialist, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings … provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning ...

working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. Job description * As a Customer Experience Specialist, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings … provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning ...

Role: Lead AI Solution Architect (Customer)Team: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Manager (L7)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology … imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

/7 to ensure people reach their destinations when travel plans are disrupted, coordinating transport and accommodation solutions at pace while delivering exceptional service to our customers. Due to the importance of this function and the specialist skills required, we are looking to connect with individuals who have … drive, resilience and customer focus needed to succeed in a fast-paced operational environment. At CMAC Group, we don't just coordinate journeys, we solve problems, support people during times of disruption and help keep the world moving. If that sounds like something you'd like to be part ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across ...