51 to 75 of 110 Customer Service Jobs in the North West

Working closely with senior technical leadership, you'll provide escalation support, resolve complex technical issues, and play a key role in maintaining and improving customer IT environments. Key Responsibilities Act as an escalation point for support teams, owning complex incidents through to resolution. Troubleshoot and support Windows Server, Microsoft … Contribute to infrastructure upgrades, migrations and technology deployments. Produce and maintain technical documentation. Mentor junior engineers and share technical knowledge across the team. Attend customer sites when required and build strong client relationships. Essential Skills & Experience Minimum 3 years' experience in IT support, infrastructure or a similar technical environment. ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

their career to develop technical knowledge within the renewable energy sector. Working closely with experienced technical and sales teams, you will help resolve customer queries, support product introductions and build your understanding of solar and battery storage technologies. Training and development will be provided. About You You are enthusiastic … ability to learn new systems and explain technical information clearly. You may be a recent graduate or have some experience in a technical, engineering, customer support or electrical environment. A background in renewable energy would be beneficial, but it is not essential for someone with the right attitude ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

Remote Salary: Competitive, plus benefits About the company Our client is a small Microsoft partner that is growing at speed. They deliver Dynamics 365 Customer Engagement and Power Platform solutions to a loyal and expanding client base. Because the team is small, you wont be just a number here. … functional or technical consultant role as the business grows. What you will be doing Providing second and third line support across Dynamics 365 Sales, Customer Service and the wider Power Platform Investigating, diagnosing and resolving incidents and service requests within agreed SLAs Configuring entities, forms, views, business ...

client is one of Europe’s market leaders in customer operated access and pay technology. This business develops and manufactures its own technology and systems and partners a wide variety of customers ranging from local authorities to transport and infrastructure companies and large scale private sector organisations. They … know for the reliability of their equipment and the high standard of service provided by their engineering staff. They are seeking additional FIELD SERVICE ENGINEERS to join their fare collection team looking after their customers predominately in the Essex area, however you may sometimes be expected to travel ...

seeking a Service Engineer for a leading marine energy company based on Merseyside but operating globally to its maritime clients. The company provides battery and hybrid energy solutions that are used across the maritime industry. They offer products worldwide supported by remote and on-site monitoring to ensure … first-class customer service. Service Engineer - The Role This is a full-time permanent position working for an outstanding Company who will provide full training. This role covers commissioning, annual maintenance, troubleshooting, and corrective maintenance activities for Battery Energy Storage Systems. What you will do This role requires ...

locations, and delivering high-quality hardware installations. As an IT Field Engineer, you will be responsible for installing and configuring Zebra printers across various customer sites, ensuring all devices are operational and performing as expected. Your responsibilities as the IT Field Engineer: Install and configure Zebra printers across multiple … customer locations. Travel between sites throughout Cumbria to complete scheduled installations. Test printer functionality and troubleshoot any setup or connectivity issues. Ensure all deployed devices are operating correctly and meeting customer requirements. Provide basic user guidance and support where required. Maintain accurate records of installations, configurations, and site ...

engineers to join our expanding team. We deliver industry-leading fire and security solutions across commercial and residential sectors, providing our customers with exceptional service, technical expertise, and peace of mind. As part of our continued growth, we are looking for engineers who take pride in their workmanship, enjoy … solving technical problems, and are committed to delivering first-class customer service. At AKD, we invest heavily in our people through ongoing manufacturer and industry training, ensuring our engineers remain up to date with the latest technologies, standards, and regulations. The Role You will be responsible for the installation ...

solutions that are used across the maritime industry. They offer products worldwide supported by remote and on-site monitoring to ensure a first-class customer service. Applications Engineer - The Role The role manages multiple concurrent customer projects and serves as the primary technical interface between customers and internal … teams, ensuring customer requirements are translated into practical, reliable, and standardized system solutions. In addition to engineering responsibilities, the Applications Engineer plays a key role in project commissioning, working closely with the Lead Commissioning Engineer to provide on-site technical leadership during installation, commissioning, testing, and customer acceptance. ...

Technician or IT Support role. Strong troubleshooting and problem-solving skills. Good knowledge of Microsoft Windows and Microsoft Office 365. Excellent communication and customer service skills. Able to work independently and as part of a team. Experience working within a school or educational setting would be advantageous. APPLICATION ...

Broadband support who is keen to specialise in SIP and VoIP technologies. Key Responsibilities: Provide technical support for VoIP systems, including troubleshooting and resolving customer issues related to SIP trunks, call quality, and connectivity. Configure, monitor, and maintain VoIP infrastructure, including IP phones, PBX systems, and gateways. Respond … manage support tickets, ensuring timely resolution and excellent customer service. Assist customers with the installation, configuration, and troubleshooting of VoIP hardware and software. Identify and diagnose network-related issues affecting VoIP services. Collaborate with internal teams to escalate complex issues when necessary. Document solutions, procedures, and best practices ...

years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. The Role We're looking for an experienced Fire Systems Technician … fire alarm systems, including Gent, Advanced, Kentec and other leading manufacturers, ensuring systems remain compliant, operational and fit for purpose while delivering excellent customer service. Benefits Competitive salary. Door-to-door travel, overtime and call-out payments. Company vehicle, fuel card and PPE. 25 days holiday plus bank holidays ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

flexible Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life. We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Retail discounts for top brands Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Oldham/Bolton area and will attend … customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Oldham ...

Description About the Role We are looking for an Applications Engineer to join our Fluid Motion Solutions business in Manchester. In this customer-facing role, you will act as a key link between customers, internal sales and engineering teams, helping translate technical requirements into effective pumping solutions. You will … review customer enquiries, select suitable pumps and associated equipment, and prepare accurate technical and commercial quotations. Working in a fast-paced environment, you will balance technical accuracy with responsive customer service, ensuring enquiries are handled efficiently and solutions meet application requirements. About the Team You'll join ...

their UK expansion with the launch of a brand-new office in Manchester City Centre. This is an exciting opportunity for an ambitious and customer-focused Sales Consultant to join a market-leading business that receives a consistent flow of warm inbound enquiries from comparison sites and digital lead … your sales pipeline from enquiry through to close. Accurately update CRM records and sales activity. Work collaboratively with internal teams to ensure a smooth customer onboarding process. Consistently achieve and exceed individual sales targets. What We're Looking For Previous experience in sales, customer service, account management ...

projects and system upgrades What We're Looking For A genuine interest in IT and technology Strong problem-solving skills Good communication and customer service skills A willingness to learn and develop new skills Ability to work independently and as part of a team GCSEs (or equivalent … record of supporting apprentices to succeed and build long-term careers. Career Progression This apprenticeship can lead to roles such as: IT Support Technician Service Desk Analyst Infrastructure Technician Network Technician Systems Administrator Cyber Security Analyst If you're ready to kick-start your career in IT and gain ...

consultants, client stakeholders and technical specialists to design and deliver solutions that augment human judgement, improve decision-making and transform business processes - from improving customer service outcomes and optimising supply chains, to enabling smarter marketing decisions. We Make AI Useful. You will help clients identify and deliver high … user and business needs, working across cloud and data platforms including Azure, AWS and GCP. Understand how AI can be embedded into business processes, customer journeys and decision-making, working collaboratively with business, product, design and engineering teams to deliver practical solutions. Support deployment, adoption and change by translating ...

Business Optimisation, you will design, build and deploy AI-powered applications, agents and integrations to improve efficiency across finance, billing, field operations and customer service. Key responsibilities will include: Establishing the infrastructure, development processes and deployment frameworks required to deliver AI applications securely and effectively. Developing AI-powered applications ...