76 to 100 of 176 Customer Service Jobs in the North West

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

team on an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate. The Role You'll be responsible for delivering high-quality … line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices. Responsibilities include: Providing onsite 1st and 2nd line technical support. Troubleshooting hardware, software and networking issues. Supporting Windows 10/11 and macOS devices. Administering Active Directory and Microsoft 365. Supporting ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ensuring … efficiencies within the Transport function, recommending and implementing changes where needed. The resourcing, development, and management of all colleagues within your team, ensuring our service delivery crews are fully trained across all areas (in particular driver CPC, service delivery standards, and product installation). Making prompt decisions that ...

comfortable working with large amounts of information? Join us at CarFinance 247 as a Data Processing Specialist and play an important role in ensuring customer and application data is processed accurately, efficiently and in line with company and regulatory requirements. In this role, you will be responsible for reviewing … processing customer application data, checking information for accuracy and completeness, and ensuring that all relevant systems and records are kept up to date. You will work with a range of customer and vehicle finance information, identifying missing or inaccurate data, completing necessary checks and ensuring applications are processed ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical solution ...

experienced IT Support Engineer to join a busy on-site IT support team based in Central Blackpool. This is an excellent opportunity for a customer-focused IT professional who enjoys hands-on support work and thrives in a fast-paced environment. As an IT Support Engineer, you will provide … repairs on desktop and laptop equipment. Carry out IMAC activities (Installs, Moves, Adds and Changes). Manage and complete assigned support tickets within agreed service levels. Troubleshoot and resolve network connectivity issues. Install and configure network printers and end-user devices. Escalate complex incidents where appropriate and keep users ...

Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector ...

Warehouse Operative/Customer Inventory Controller Location : Wigan, Lancashire, WN5 0LQ Salary : £27,750.78 per annum + Excellent Benefits! Contract : Full time, permanent, shift patterns detailed below Hours : The role operates across the following shift patterns: Mon Fri 8am 4pm Benefits : Friendly and supportive working environment, Full training … chance to work alongside experienced colleagues within a supportive team environment. About the role: We are offering an exciting opportunity for a Customer Inventory Controller to join our team. The successful candidate will work closely with our customer service team and will be responsible for managing ...

opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business. What We Offer A QA Analyst … outings, regular competitions and spot prizes Referral bonuses 28 days of holiday (including bank holidays) with an additional day accrued for every year of service Career progression opportunities Continuous support and training Company pension plan Wellness & Wellbeing programme Christmas and New Year shutdown Additional personalised benefits On-site parking ...

processes, including managing the asset management system Utilize the ticket system to accurately log, manage, document, and resolve IT issues in line with the Service Level Agreement (SLA) Provide support to the IT Manager on various projects and migrations Collaborate effectively with colleagues across all levels of the business … ASSURED LTD Caspian Insurance is an award-winning, industry-leading life insurance brokerage. We are a rising star in the financial services industry, and customer service is at the heart of everything we do. Over 90 people make up our energetic and professional team and we have ...

Microsoft Copilot and are building AI-powered agents and automated workflows that work alongside our people and processes to improve productivity, decision-making and service delivery. Our vision is not simply to digitise existing ways of working, but to create a smarter, more connected organisation where technology enhances every … unique opportunity for someone who enjoys solving business challenges, improving processes, implementing technology solutions and working closely with teams across Operations, Sales, Customer Service, Finance, HR and Compliance. You will play a key role in ensuring our systems, data, reporting and processes support the next phase of Sentrex ...

innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager … locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent ...

system, ensuring they receive the necessary support and resources. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional customer service. Duties Serve as the primary point of contact for patients, addressing inquiries and providing guidance throughout their healthcare journey. Assist with scheduling appointments … follow-up services. Ensure compliance with office management protocols while maintaining a welcoming environment for patients. Support administrative functions such as clerical tasks, customer support, and general office duties as needed. Skills Proficient in Emis clinical system Strong computer literacy Excellent organisational skills with the ability to manage multiple ...

Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across the country. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

Opportunity We are proud to be partnered with a leading plastics manufacturing business who are market leaders through constant product innovation and meeting customer needs. They are currently recruiting an experienced and proactive IT & Data Manager to lead technology, systems, and data across a growing manufacturing business. This … productivity, and decision-making. Ensure the reliability, security, and performance of networks, servers and devices Work with stakeholders across manufacturing, operations, finance, sales, and customer service to identify opportunities for improvement. Manage external IT partners and technology suppliers. Champion data quality, governance, and continuous improvement throughout the business. ...

work well under pressure and be part of a multi- disciplinary team. As a Cot Bureau Operative, you will join a 24-hour administrative service on a rotational basis. As well as working days, you will be required to work nights and weekends. The shift pattern … will work alongside the Neonatal Transport Team and St John Ambulance to ensure all calls are logged and patients prioritised accordingly. The transport service is responsible for moving babies between different hospitals who require intensive care or specialist treatment and arranges maternal transfers with complications in pregnancy.In return ...

looking for a Business Development Manager/Business Development Executive to take ownership of their sales function and continue driving growth across their customer base. This is a fantastic opportunity as a Business Development Manager to inherit a warm customer portfolio while also having the autonomy to identify … there is genuine opportunity to build and lead a sales team as the business continues to grow. THE ROLE Manage and develop an established customer base across the UK. Build strong relationships with existing customers, ensuring repeat business and identifying additional sales opportunities. Proactively generate new business through outbound ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking an experienced Small Format Digital Print Operator to join our busy, fast-paced print environment. The ideal candidate will … materials up to 25kg. Hours: 37.5 hours per week, Monday - Friday 9am - 5pm This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared ...

looking for a Business Development Manager/Business Development Executive to take ownership of their sales function and continue driving growth across their customer base. This is a fantastic opportunity as a Business Development Manager/Executive to inherit a warm customer portfolio while also having the autonomy … there is genuine opportunity to build and lead a sales team as the business continues to grow. THE ROLE Manage and develop an established customer base across the UK. Build strong relationships with existing customers, ensuring repeat business and identifying additional sales opportunities. Proactively generate new business through outbound ...

enjoy genuine autonomy, varied project work and the opportunity to influence the future direction of technology within the business. Working alongside a trusted Managed Service Provider and specialist technology partners, you'll oversee infrastructure, security, projects and day-to-day operational support while ensuring IT continues to enable business … infrastructure projects and resolving day-to-day technical issues. Can build strong relationships with external technology partners and suppliers. Takes pride in delivering excellent customer service across the business. Why Apply? This is a fantastic opportunity to join a stable, successful business where IT is recognised ...