76 to 100 of 119 Customer Service Jobs in the North West

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Carlisle area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition … Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous ...

Industry looking to further their career. You will be providing both first- and second-line support to both staff and students. Service coverage hours are, Monday Friday, 8:30am 4.30pm. However, this post requires the flexibility to cover service demands as and when required between 8:00am … Experience of administering users and computers using Microsoft Server 2016-22, Microsoft 365, Microsoft Intune and Microsoft Configuration Manager would be an advantage. Good customer service skills are essential as you will be liaising with school staff and children. A full DBS check will be carried ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And have: A high school diploma or equivalent A bachelors degree or equivalent in a related field, preferably Microsoft or other relevant ...

network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory … client environments, acting as the face of the business on-site. The role also includes office-based project work and additional support to the service desk. The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided ...

+ Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic … Cisco Meraki environments Strong Microsoft 365 administration and support experience Experience supporting telephony or unified communications platforms Excellent troubleshooting and problem-solving skills Strong customer service and stakeholder management skills Desirable Experience within a fast-paced e-commerce, retail or digital business Knowledge of Microsoft Intune and endpoint ...

secure software updates and changes Collaborate with internal teams and vendors on software roadmaps and licencing compliance Ensure all solutions are delivered to meet customer needs and SLA targets Support infrastructure design and optimisation for software delivery Key Skills & Experience Strong scripting skills (PowerShell, VBScript) Proven experience with Microsoft … MSIX App Attach Solid understanding of change management processes (risk, testing, rollback, documentation) Experience in ITIL/SLA-driven environments Excellent problem-solving, customer service, and time management skills Ability to work effectively under pressure and across multiple teams Requirements Eligibility to pass BPSS and SC security clearance ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And you should have: A bachelor’s degree or equivalent in a related field, preferably Microsoft or other relevant certifications, preferably Experience ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

over the phone and via video call. Achieve and exceed weekly and monthly KPIs and sales targets. Accurately record all sales activity and update customer records in the CRM. Follow up on all inbound enquiries promptly and professionally. Support the Business Development team by passing on warm, qualified leads. … Maintain a positive, resilient attitude and represent the Fuse 2 brand with professionalism at all times. Experience: Some experience in a sales, customer service or telesales environment (Telecoms experience is a plus but not essential). A proven ability to hit targets and work to KPIs. Good understanding ...

interest in technology, problem-solving, and helping people. The apprentice role will provide first-line support to users by answering calls, logging incidents and service requests, troubleshooting common issues, and escalating where required. Role Answer incoming support calls in a professional and helpful manner Log, categorise and prioritise incidents … service requests accurately Provide first-line fixes for common user issues Follow agreed processes and knowledge articles to resolve tickets efficiently Escalate issues to the appropriate team when a first-line fix is not possible Keep users updated on the progress of their tickets Assist with basic event management ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard This role could grow into a full-time ...

Pareto Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

driven UCaaS, CCaaS, CPaaS, data mining producing business insights and emerging payment solutions. You will have an in-depth understanding of managed service communications platforms and SaaS delivery within complex customer service environments. This is an office-based role (Manchester), and is paying up to £110k plus ...

term relationships with dealership partners Understanding dealer needs and recommending tailored digital solutions Working closely with Relationship Managers and Area Sales Managers Delivering excellent customer service throughout the sales process Hitting and exceeding sales targets and KPIs About You Previous experience in sales, telesales, account management, or digital … Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. ...

other bespoke manufacturing solutions. Due to continued growth, we are seeking to hire an experienced B2B Business Development Manager to help develop existing customer relationships, identify new opportunities and support the ongoing expansion of the business. About the Role This is not a standard transactional sales position. The products … services offered are bespoke, technical and manufactured to customer specifications, requiring a consultative approach to business development. You will work closely with senior management and customer service teams to gain a thorough understanding of the business and ensure customers receive an exceptional experience. The role will involve ...

widest range of tools, specialist hire equipment, plant and support services everything for every job! An opportunity has arisen to join our IT Service Desk team. This team provides a single point of contact for our Group for all IT issues to be resolved. We may have started small … makes us the biggest and the best in the industry. We deal with thousands of customers every year providing them with a first class service and helping ensure they can successfully deliver their projects. Behind the scenes we work to ensure we constantly meet and exceed their expectations ...

attract the very best tech talent. Today our teams operate across four global territories (UK, USA, Australia and UAE) working across our unique full-service recruitment ecosystem. Last year we transitioned to a 100% employee ownership status, meaning that all employees who join our UK agency will benefit … present yourself in a professional manner to prospective candidates and client An insatiable desire to push the boundaries in a quest to deliver excellent customer service Above all, ambition & pride in the quality of your output TO BE CONSIDERED: Please either apply via this advert or submit your ...

looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solution... WKCL1_UKTJ ...

through their apprenticeship journey from enrolment through to End Point Assessment • Support apprentices in developing technical skills across IT support, troubleshooting, systems, security and customer service • Conduct regular progress reviews and provide constructive feedback • Work with employers and apprentices to develop structured learning plans and workplace projects • Support ...