76 to 100 of 123 Customer Service Jobs in the North West

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

working within the education sector supporting ICT systems. Strong technical knowledge of Windows devices, Microsoft 365, networking, and general IT troubleshooting. Excellent communication and customer service skills, with the ability to work independently across multiple school sites. Ability to pass and maintain an enhanced DBS check. Professional, friendly ...

system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Always maintain a strong customer focus Work with the IT Technical Services Manager and wider support team to ensure any recurring technical issues are addressed and any training … ensure optimal performance. Communicate changes and updates within the organisation effectively. Experience Required: Prior experience within a first or second-line technical product or service focused support role. Microsoft Business Central Windows and Mac operating systems Microsoft Cloud Platforms, Azure AD, Entra Basic network knowledge Ability to problem solve ...

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either online (online live instructor … world-class vendor certifications in addition to the IT Technical Sales apprenticeship. Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective ...

standards. You will support continuous improvement across the site through audits, inspections, investigations, and quality documentation, helping to maintain compliance, reduce waste, and ensure customer satisfaction. Responsibilities: Conduct shop floor, line, first piece, and goods-out inspections. Lead housekeeping audits and support sitewide compliance. Handle customer complaints from … Support change control processes and deviations from company procedures. Create, review, and maintain SOPs, work instructions, and quality documentation. Conduct internal audits and host customer and accreditation audits. Support the development of quality standards and process improvements. Required Skills and Experience: Previous experience in a quality role within manufacturing ...

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across … responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary ...

deliver first class consultancy solutions and software solutions to customers on time and to budget? a self-starter with combined passions of delivering strong customer service and technological innovation? Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions … accommodate varying customer requirements? willing to going above and beyond for your customers, delivering implementation projects to the highest standard? If so, this could be the role for you... The role As an Implementation Consultant, your role involves delivering and configuring software solutions for our customers, providing UAT support ...

/Live). Maintain strong communication with project managers and wider delivery teams. Skills - Extensive experience applying Power Platform capabilities to real-world customer requirements. Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable) Experience using Power Platform features alongside AI and Copilot functionality. Proven … ability to design and deliver customer training. Strong written and verbal communication skills. Benefits - Starting Salary - £70k - £85k (dependant on experience) Private Healthcare Enhanced Pension Contributions Flexible, Remote Working Model & More ...

first point of contact for incoming calls, so strong communication skills and a confident telephone manner are essential. You'll be responsible for handling customer queries, logging information accurately, and ensuring a high level of service is delivered at all times. Key Responsibilities: Answering incoming call and responding … customer enquiries Providing a professional and friendly first point of contact Logging and updating information on internal systems Coordinating with internal teams to resolve queries General administrative duties to support help desk function Requirements: Previous experience in an admin or help desk role preferred Strong telephone manner and customer ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys … move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard. This role could grow into a full-time ...

team as a First Line Support Analyst. The Company: Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic growth. They have a fantastic culture within their stores and put huge value on their people! The Role of the First … Line IT Support: Provide first-line technical support to users across multiple sites and a growing online customer base Troubleshoot and resolve IT issues, escalating where necessary Support and maintain business applications and network infrastructure Assist with system design, testing and ongoing IT projects Deliver support via phone, email ...

portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve … updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client ...

fulfilling our objectives and statutory duties. Qualifications and Experience Requirements Essential: Software Implementation Project Management Data Analytics Training Delivery Software Documentation Process Mapping Customer Service & Support Confident Written and Verbal Communication Skills Desirable: Utility industry experience Chairing Meetings Utility Monitoring and Billing Microsoft Outlook Microsoft Office Microsoft Visio ...

mindset Who are we? Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication … heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed: We use innovative ...

conditioning and commercial gas systems , offering a well-rounded, multi-skilled approach. Key Responsibilities Carry out PPM and reactive maintenance across multiple sites Service, fault find, and repair air conditioning systems (splits, VRV/VRF) Perform maintenance and compliance checks on commercial gas systems Undertake electrical maintenance , including fault … completed in line with SLA/KPI expectations Accurately complete job reports and documentation Liaise with clients and provide a high level of customer service Support compliance with health & safety regulations at all times Required Qualifications & Experience Essential: NVQ/City & Guilds in Electrical or Mechanical discipline 18th ...

week between Monday - Wednesdays Key responsibilities include: Providing 1st line IT support to teaching and support staff Logging, managing and resolving incidents and service requests via the helpdesk Troubleshooting hardware, software, and basic network issues Setting up and supporting classroom technology (laptops, projectors, interactive whiteboards, AV equipment) Assisting with … line IT support or helpdesk role Good working knowledge of Windows devices, Microsoft 365, and common school or office IT systems Strong troubleshooting and customer service skills A proactive, organised approach and the ability to work independently Experience in an education or similar public sector environment Willingness ...

height safety compliance/maintenance and lightning protection. The Role Co-ordinating all documentation, booking in tests, communicating with clients and engineers. Maintaining client service agreements and contacting clients for tests due. Co-ordinating necessary administrative functions for engineers to successfully carry out works. Requirements Essential Strong organisational skills … training and development available, including the opportunity to provide remedial quotations to Clients following tests carried out Innovation – Implement new systems, CRM processes, and customer service initiatives to streamline communication and enhance client satisfaction Future Development Opportunities – Estimating/quoting, Quality Assurance/auditing, Potential CPD in BSEN ...

Design, plan, and test networking platform projects, for maintenance, expansion, and upgrades Ownership of delivering internal projects to a high standard Escalation for the service desk of client issues they cannot resolve Mentor non-senior engineers to develop skills and knowledge Participation in our on-call rota … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

experience Driven individual with a get up and go attitude Good communication skills, both written and verbal Strong people skills, confident and articulate Excellent customer service skills Computer literate (Microsoft Office) Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

support to clients via phone, email, and live chat Help troubleshoot hardware, software,and user issues Log and manage support tickets in our service desk system Work with senior engineers to diagnose and resolve technical problems Assist users with setting up and using computers, software, and IT systems Escalate … more complex issues to the appropriate team members Maintain accurate records of support calls and technical issues Help ensure all clients receive excellent customer service Training The successful candidate may be chosen to have a full-time role after completing their apprenticeship Apprenticeship Standard Information communications technician (level ...

remote role, covering the North West region, where you will work on generators up to 500kVA. If you are passionate about delivering high-quality service and have experience in generator maintenance and repair, we would love to hear from you. Responsibilities Perform maintenance, servicing, and repairs on generators … inspections and testing to ensure equipment is operating efficiently and safely. Provide on-site support to clients across the North West region. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Communicate effectively with clients to provide updates and recommendations. ...