76 to 100 of 102 Customer Service Jobs in the Thames Valley

technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … analysts with the objective of providing best in class monitoring, detection and response services. What you will do Triage potential cyber threats occurring within customer environments Escalate cyber threats to Tier 2 Threat Analysts for response and neutralization Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities ...

processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

GBPAbout Quantum Mortgages LimitedAt Quantum Mortgages Limited (QML), we are dedicated to revolutionizing the mortgage industry with innovative solutions and exceptional customer service. Established with a vision to simplify the mortgage process, we have grown into a trusted name in the financial sector. Our mission is to offer personalized … work independently and as part of a team.· Adaptable and open to change in a fast-paced environment.· Strong organizational and time management skills.## **Customer-Centric Mindset**· Demonstrates a strong commitment to understanding and meeting customer needs.· Proactively seeks customer feedback to improve services and products.· Prioritizes ...

software solutions while developing technical expertise through ongoing training. The successful Technical Support Engineer will work closely with customers, delivering a high standard of service and helping to resolve a wide variety of technical issues. Based in Thame, Oxfordshire. Duties: Provide first line telephone and remote technical support … when required. Keep customers informed with clear and professional communication throughout the support process. Work closely with technical and sales colleagues to deliver excellent customer service. Create technical content such as blogs and videos on common support topics. Deliver software demonstrations and assist with technical presale activities when needed. ...

definition and delivery of solutions based on Microsoft 365. The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work … individual and team player with a ‘make it happen’ attitude. · Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation. · Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from ...

driven insights. The Marketing Manager will oversee the full lifecycle of marketing campaigns, lead generation efforts, and cross-company collaboration to enhance product messaging, customer engagement, and overall business growth. The ideal candidate will also be responsible for building strong relationships with internal stakeholders, partners, and external vendors, ensuring … across sales, services, and product marketing initiatives. Additionally, they will manage events and sponsorships that elevate the company's market presence, while focusing on customer and marketing services retainer acquisition and retention strategies through innovative marketing practices. Strong communication skills, budgetary management, revenue creation, and a data-driven mindset ...

Product Manager to lead one of our most important strategic programmes. Your initial focus will be our payments platform, delivering improvements that enhance the customer experience and support business growth. You'll thrive in this role if you enjoy bringing order to complexity, building alignment across teams, and turning … ambitious plans into successful delivery. Key Responsibilities Product Delivery Drive the delivery of a strategic payments investment, balancing ambitious timescales with quality, collaboration and customer outcomes. Work closely with engineering teams to translate business and customer needs into clear priorities. Proactively identify, manage and communicate delivery risks, project ...

Turn IT on are looking for an Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting one of our schools in Oxford. This role requires you to drive around to different location around … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about working in the Healthcare industry then this is an exciting opportunity for you. Please apply ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want ...

internal developments Engage in and represent the interests of Causeway within external activities that support our commercial and internal solution objectives Review compliance within customer services and highlight any issues at both a customer or solution level This is a pivotal role responsible for ensuring our e-invoicing … signatures where applicable Ensure product releases meet regulatory requirements before deployment. Establish compliance testing and validation procedures. Monitor and report on compliance levels within customer services and flag risks, actions and likely causes to support maintaining compliance across customer services. ViDA Programme Leadership Lead our interpretation, planning ...

commercial bids and propositions to help roll out IMSERV Astral to new and existing clients, while working closely with IMSERVs operations, IT, commercial and customer-facing teams to assess dependencies and understand the potential impact of new requirements across the business. This is not a traditional requirements-gathering role. … Responsibilities Work with the Product Director and Technical Architect to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer ...

Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...

Responsibilities Product Delivery Drive the delivery of a strategic payments investment, balancing ambitious timescales with quality, collaboration and customer outcomes. Work closely with engineering teams to translate business and customer needs into clear priorities. Proactively identify, manage and communicate delivery risks, project dependencies and critical paths to keep … delivery on schedule. Navigate the practical realities of payments delivery, including working with payment service providers and gateways, compliance and regulatory considerations, and how pricing models translate into technical and commercial decisions. Stakeholder Management Build strong relationships across Product, Engineering, Commercial, Finance and Customer Success. Coordinate delivery with ...

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues … maximise the combined value of our Divisions and build a flexible operating model which supports interoperability to efficiently offer the best possible service to our customers while ensuring control and consistency and minimising overall cost. Based on quantitative and qualitative analysis, Network Planning sets the direction for network operations ...

will own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success. Responsibilities Write code and associated unit tests and documentation, plus resolve bugs as needed Update on progress as part … SOLID Experience in building APIs with Swagger or Open API Has built applications using one or more of the following Azure PaaS Services: Azure Service Bus Azure Functions Azure API Management (APIM) Azure Logic Apps Azure Data Factory Written CI/CD, build and deployment pipelines using Azure DevOps ...

will own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success. Responsibilities Write code and associated unit tests and documentation, plus resolve bugs as needed Update on progress as part … bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary*) Simply Health plan (with upgrade options) Car salary sacrifice scheme* (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we\'re committed to building a team where everyone feels valued, respected and able ...

liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … available at www.sophos.com.Role SummarySophos is seeking an experienced and motivated Senior Incident Response Analyst to support Managed Detection and Response (MDR) customers and managed service providers (MSPs) within the Critical Incident Response Team (CIRT). As a Senior Incident Response Analyst, you will lead the investigative execution of active ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … Threat Hunting teams to continuously expand and improve detection logicWork closely with Sophos MDR Operations teams in providing response, remediation guidance, and excellent customer serviceAssist in creating accurate and detailed technical incident reports as a post-incident deliverable for MDR customers and MSPsWhat you will bringEssential:3+ years ...

Adult Social Care applications. The role will require the development of close working relationships with other teams in IT- primarily but not exclusively Customer Services, Infrastructure Services, Platform Team and Digital Academy, as well as Adult Social Care and associated services including but not limited to Data and Insights … Customer Services, Corporate Finance and Supported Travel as well as Partner Organisations. The postholder will be highly organised, adept at troubleshooting, customer focussed and have a commitment to personal and staff development. About you You are a confident and influential worker with a passion for making a positive ...

across Vesta’s portfolio companies. This leader will define and operationalise the commercial playbook for the group, bringing sophistication, consistency, and scalability to pricing, customer expansion, and revenue optimisation. The Group Director of Commercial Growth & Pricing owns the commercial engine room — ensuring that every Vesta business maximises revenue, margin … strategic thinking with hands‐on execution, embedding commercial excellence in newly acquired companies and building a data‐driven culture of pricing optimisation, upselling, and customer value creation. Key Responsibilities Commercial Growth Leadership Build and lead the group-wide Commercial Growth function, developing a high-performing team capable of supporting ...

secure-by-default platform design: Key Vault, managed identities, RBAC and least privilege. Has owned monitoring, backup and disaster recovery for a live service (Application Insights, Log Analytics), including responding to and resolving incidents. Has worked in an Agile SCRUM team and is familiar with the associated ceremonies … Azure Administrator) or AZ-400 (DevOps Engineer Expert). Has run or supported one or more of the following Azure PaaS services: o Azure Service Bus o Azure Functions o Azure API Management (APIM) o Azure Logic Apps o Azure Data Factory/Synapse/Microsoft Fabric Enough C# ...