1 to 25 of 71 Customer Service Jobs in the East Midlands

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

accurately and efficiently, becoming an expert in our products and services. Support customers both remotely and in person, ensuring a positive experience. Maintain accurate customer records and track interactions using company systems. Collaborate with the team to share insights, ideas, and best practices. Take ownership of your professional development … learning about customer service, communication, and problem-solving. Learn and apply knowledge of relevant regulations and standards that impact our clients’ work. Identify trends in customer feedback and suggest improvements to enhance the service experience. Office support/admin including quality checking products and helping during ...

client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis due to the department growing. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will ...

Frank International are partnered with an innovative D365 CRM end user who are looking to add a talented D365 CE Functional Consultant to deliver Customer Service & Omnichannel solutions. Working closely with the business teams to translate requirements into scalable platform capabilities. The role is centered around enhancing Dynamics … through configuration, customisation and continuous improvement to support evolving business needs. Responsibilities Lead functional design and delivery of D365 CE Customer Service and Omnichannel capabilities Collaborate with business teams, senior stakeholders, and end users to gather, refine and document requirements Configure, customise, and extend the D365 CE platform ...

medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving … issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials … Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will ...

Regional Service Manager, Imaging Systems Basic Salary £60,000 to £65,000 Car/Car Allowance Pension Healthcare Excellent Benefits Package An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds … join a market leading supplier of Imaging Systems The Role – Regional Service Manager, Imaging Systems This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships ...

talented, hungry product managers around them. You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into … right way. E ntrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A ccountability We take ownership and are responsible for our actions and decisions. M eritocracy We set challenging but realistic targets and deliver results ...

Service Desk Engineer - Multilingual When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English, Portuguese, Spanish to provide top-tier technical support ...

Line Support Engineer (MSP) Location: Corby, Northamptonshire Salary: £26,000-£28,000 Type: Full-time, Permanent Our award-winning client, a growing and customer-focused Managed Service Provider (MSP), is seeking a 1st Line Support Engineer to join their expanding support team. This is an excellent opportunity … someone early in their IT career who is passionate about technology and delivering outstanding customer service, with the chance to gain exposure to a wide range of systems and environments. Key Responsibilities: Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and resolve ...

fast-paced and growing sales team within a well-established business. The Internal Sales Co-ordinator will play a key role in maintaining strong customer relationships, supporting sales and ensuring high quality customer service. What's in it for you as an Internal Sales Co-ordinator: £25,500.00 … Permanent, full-time position On site canteen Free parking Opportunity to develop within a supportive sales team Regular social events Exposure to a wide customer base Support and Training provided Main responsibilities of the Internal Sales Co-ordinator: Building and maintaining strong relationships with customers High standard of customer ...

Service Support Agent Location: Nottingham, (Assessable on public transport) Salary: £24,500 per annum Contract: Permanent Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours per week with one hours lunch) We are working with a growing business that is looking to recruit a Service Support Agent … join a large, collaborative support team. This role focuses on providing high-quality B2B technical and service support, acting as a key point of contact for business customers and ensuring issues are logged, managed, and resolved efficiently. Key Responsibilities: -Provide first-line service and technical support ...

Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard of customer service, utilising excellent communication skills with a view to diagnosing faults and resolving incidents first time wherever possible, within the customers contracted Service … Responsibilities: • Manage Incidents and Requests in line with Process and ITIL best practices. • Ensure Incidents and Requests are responded to within the customers Service Level Agreement • Provide an effective, professional response to Incidents and Requests. • Ensuring a seamless level of customer service and support is offered throughout ...

Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued … stock accuracy and all procedures relating to stock movements, stock receipts, stock removal and system alignment. Lead, organise, supervise, and deliver all company and customer audits throughout the year from start to completion. Report to customers and internal departments with updates on stock levels and queries as required. Undertake ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...