1 to 25 of 67 Customer Service Jobs in the East Midlands

just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we're looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands ...

Working available Salary £26,255 pro rata rising to £27,255 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … your base salary). Then there’s a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. ...

Field Service Engineer Remote Surveillance Systems - Midlands Based, UK Wide Travel Daventry, Rugby, Northampton, Coventry, Warwick £44,000 - £48,000 Basic Salary + Vehicle + Overtime + Benefits Are you familiar with remote electronic security services? Enjoy being hands on and familiar with networking of CCTV and Access Control … systems? Hold a valid CSCS card? Keen on a role where your time will be split between customer sites around the UK and the workshop in Daventry? Our client is looking for an engineer with knowledge of remote access control and CCTV systems. Happy working outside on construction sites. ...

issues to other members in the Operations Team. The successful candidate should have: · A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP · Excellent customer service and communication skills (verbal and written) · Be able to drive to site · Ability … prioritise tasks on a busy and fast paced Service Desk · Ability to work well in a team and under own initiative · Great problem-solving skills RESPONSIBILITIES Customer Service · Acting as the first point of contact via phone, email or ticket · Providing a friendly, quick and helpful experience ...

troubleshoot technical issues, offering solutions over the phone or via email Escalate more complex issues to 2nd line support when needed Deliver exceptional customer service, meeting SLAs for resolution and response times Monitor shared mailboxes to ensure all customer queries are addressed Conduct outbound calls to gather … feedback and ensure customer satisfaction Required Skills & Experience: Fluency in both French and English (written and spoken) Strong problem-solving skills and attention to detail A passion for delivering excellent customer service Flexibility to work shifts across weekdays and weekends as part of a rota Clear, professional ...

generally ensuring we do everything we can to retain clients. The role is about keeping our clients happy. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. We are looking for someone who is exceptionally organised … suitable for anyone hoping to largely work remotely. The role would suit someone who has worked in a non sales account management role, operations, customer relationship management or customer success/experience. The role is full time 37.5 hours per week and largely office based in our Hinckley ...

after customers to encourage repeat business. Key responsibilities Handle inbound enquiries via phone, email, and our website, responding promptly and professionally. Understand what the customer needs, recommend the right solution, and produce accurate quotations. Follow up enquiries and quotes to keep opportunities moving and close sales. Support outbound campaigns … order completion, ensuring details are correct and customers are kept informed. Work closely with colleagues to ensure smooth internal coordination and a great customer experience. What were looking for Sales and/or customer service experience (B2B). A confident, friendly, and professional communicator by phone ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

energy accounts (retaining key accounts) & to expand business opportunities across the current client base, alongside seeking repeat business deals by delivering high end & efficient customer service to all clients. This green energy sector role is a fantastic opportunity for a sales professional (BDM, KAM, NAM, Sales Executive, Sales … sales management. Managing the complete sales process from initial lead generation to contract negotiation & agreed sale Cross-Functional Collaboration. Collaborate closely with marketing, customer accounts & the wider operational teams Industry networking & representation. Networking events, exhibitions etc. Develop & deliver a business sales strategy that is focused on sustainable growth & exceptional ...

Data Processor & Customer Service Administrator Location: Loughborough Salary: £26,000 per annum Role Type: Full-Time (Flexible working options available) Your new company We are seeking a detail-oriented and proactive Data Processor/Customer Service Administrator to join our client's busy team. This ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

data, and client-focused support within the legal sector. We pride ourselves on delivering accurate, confidential, and efficient services to clients while maintaining excellent customer care standards. Role We are seeking a motivated and organised Admin/Data Level 3 Apprentice to join our growing legal support team. This … role is ideal for someone looking to develop a career in legal administration, data handling, and customer service, with exposure to basic accounting and finance tasks. The successful candidate will receive structured training while gaining hands-on experience in a professional legal environment. Administrative & Data Duties: Accurately input ...

rewarding career in Information Technology? If so, we have the perfect opportunity for you! Join our dynamic team at the East Midlands Ambulance Service Digital Services Department, located at our Nottingham Divisional Headquarters.We're seeking talented individuals to fill the role of Service Desk Analyst, where … for. Join us and be a key player in our team, where innovation and collaboration are celebrated. Main duties of the job As a Service Desk Analyst, you'll be at the forefront of providing first-line technical support, ensuring prompt resolution of incidents and requests from across ...

looking for a fun role which will enhance your customer service and sales skills? Are you a graduate or school leaver with an enthusiastic approach looking for an exciting and stimulating career? Are you in retail, hospitality, customer service or something similar and looking ...

practical candidates who have some experience or interest in engineering and technology and who enjoy diagnosing and problem solving whilst delivering highest levels of customer service at all times. You will be willing to travel throughout the UK, working nights on a regular basis. (and receiving premium rates … professional team of engineers. You will be a determined and conscientious individual who enjoys diagnosing and solving problems whilst delivering the highest levels of customer service, and will essentially be willing to travel throughout the UK, working nights on a regular basis as required. Our client ...

looking to kick-start your career in IT? We’re seeking a motivated and customer-focused IT Support Apprentice to join our busy healthcare environment. This is an excellent opportunity to build real-world experience while working towards a recognised IT qualification. In this role, you’ll support clinical … range of devices and applications. You’ll work alongside experienced IT professionals who will support your development and help you build strong technical and customer service skills. If you’re eager to start your IT career and want to learn in a supportive, hands-on environment ...

Service Desk Technician Initial 2-month contract (likely to extend) £25–£28 per hour (Umbrella) On-site – Leicester REED Technology are working with a client who require an experienced Service Desk/First-Line Support professional is to support a large public-sector organisation’s ICT Operations team. … Responsibilities: Logging and managing incidents and requests via the Service Desk Providing first-line technical support (hardware, software, Microsoft environments) Installing and configuring PCs, laptops, printers and peripherals Resolving issues in line with ITSM processes and SLAs Escalating complex incidents and working with wider ICT teams Supporting basic reporting ...