1 to 25 of 74 Customer Service Jobs in the East Midlands

Role: Customer Service Executive Location: Mansfield Negotiable dept on exp Hours - 8.00am-4.30 and 9.00-5.30 Mon -Fri We're looking for a talented Customer Service Executive to join our busy support team in Mansfield. You'll deliver high-quality technical support to a variety … opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of Customer Service Executive First-line support for all clients Answer incoming calls and emails, accurately recording issues within our ticketing system Perform basic diagnostics ...

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight … data, and innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you ll require the following essentials … Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you ll also be: The main focus will ...

Working Available Salary £27,200 pro rata rising to £28,200 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … this contract. Our client is well regarded as one of the most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service ...

Brook Street is working with a leading Belper based boiler company looking for experienced Technical Customer Service Advisors to join their team offering best in class service to their customer base. Location: Belper - office based role Start date 1st June immediate interviews available Hours of Work … Friday: Between 8am - 6pm Saturday: 9am - 12pm Key Responsibilities: Provide expert technical advice and solutions to Gas Safe registered engineers as part of the Service Technical team. Troubleshoot and resolve technical issues, offering timely and efficient solutions to maintain project progress. Assist in the development and implementation of technical ...

talented, hungry product managers around them. You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into … right way. E ntrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A ccountability We take ownership and are responsible for our actions and decisions. M eritocracy We set challenging but realistic targets and deliver results ...

Service Desk Engineer (Multilingual - English & French) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support ...

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm/9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking … Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first ...

Support Analyst Nottingham (On-site)£18.00 – £19.50 per hour (Umbrella)Full-time contract role (3 month rolling) We’re hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham.This is a fantastic opportunity for someone with some hands … issues Setting up and configuring laptops, desktops, and user accounts Supporting printers, handheld devices, and warehouse tech systems Logging and managing tickets through the service desk system Delivering excellent customer service with every interaction Skills and Experience Some IT experience (placement, internship, helpdesk, or personal projects ...

Support Analyst Nottingham (On-site) £18.00 - £19.50 per hour (Umbrella) Full-time contract role (3 month rolling) We're hiring an enthusiastic and customer-focused IT Support Analyst to join a busy, fast-paced onsite environment in Nottingham. This is a fantastic opportunity for someone with some hands … issues Setting up and configuring laptops, desktops, and user accounts Supporting printers, handheld devices, and warehouse tech systems Logging and managing tickets through the service desk system Delivering excellent customer service with every interaction Skills and Experience Some IT experience (placement, internship, helpdesk, or personal projects ...

Position: 2nd Line IT Service Technician Salary: £30,000 to £32,000 Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon . We are recruiting … Line IT Service Technician to join our team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Print and Business Mobile services. We support more than 100 businesses nationwide and pride ourselves on excellent customer ...

cement, ready-mixed concrete, asphalt, and more, Breedon Group is committed to delivering excellence in everything we do. As part of our dedication to customer service, we are seeking a talented First Line Service Desk Analyst to join our IT team on a temporary basis (approximately … months). As a Temporary Service Desk Administrator at Breedon Group, you will provide first-line support and day-to-day user administration to help keep our colleagues productive. You will handle incoming service desk calls, log and manage tickets, complete common access and account requests (including password ...

150kVA, covering Northampton and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional service, we want to hear from you. Responsibilities As a Mobile Generator Engineer, your key responsibilities will include: Conducting maintenance, servicing, and repairs on generators … optimal performance. Responding to breakdowns and providing timely solutions to minimize downtime. Ensuring compliance with health and safety regulations at all times. Maintaining accurate service records and documentation. Providing excellent customer service and representing the company in a professional manner. Qualifications To be successful in this role ...

Technical Advisor Belper, United Kingdom 39.5 hours per week Our client is looking for a Technical Advisor to join their Service Technical department in Belper. If you have a thirst for knowledge, a passion for problem-solving, and the drive to deliver world-class customer service, this … Provide technical advice to Gas Safe registered engineers and end users. Diagnose and explain technical issues with clarity, accuracy, and diplomacy. Deliver outstanding customer service over the phone in a fast-paced environment. Work towards KPIs, ensuring performance and customer satisfaction. Embrace seasonal demand: winter is busy ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Group (DCG) are recruiting a part time Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be based at the Roundhouse and Broomfield with the requirement to work … partnership with curriculum staff to ensure that library resources effectively support teaching and learning across the College. About you You will have strong customer service skills and experience of working effectively in a fast-paced environment. You will be highly organised, with excellent communication skills and a proactive ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...