1 to 25 of 176 Customer Service Jobs in the North West

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact ...

Customer Service/Account Manager – Telecommunications Location: Manchester (Office Based) Salary: £27,000 - £33,000 per annum (depending on experience) About the Company Our client is a well-established and growing telecommunications provider, delivering high-quality connectivity and communication solutions to businesses across the UK. Due to continued … growth, they are looking to recruit a Customer Service/Account Manager to join their Manchester office. This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service, and managing customer accounts within a fast-paced telecoms environment. The Role ...

Customer Service Advisor Location: Office-based - Bredbury, Stockport Salary: £26,200 – £28,000 (depending on experience) Hours: Monday - Friday - 37.5 hours Week Week Week About the Company My client is a growing business that combines intelligent software, with in-car devices and human expertise to help you Manage … Connect and Protect your vehicles. With a small, close-knit team and a focus on delivering high-quality service across multiple products, this is a great opportunity to join a company where your contribution will truly matter. The Role We're looking for a proactive and organised Customer ...

make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! The Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality … efficiency of the Operations Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow ...

Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days ...

looking for a proactive and customer-focused Customer Service Representative/Operational Sales Representative to join our Commercial Operations team. This is an exciting opportunity to become the key link between customers and internal departments, ensuring excellent service while supporting the end-to-end order process. … will be responsible for managing customer orders, maintaining strong customer relationships, and working closely with production, sales, and other internal teams to ensure customer expectations are met. This is a varied role suited to someone who enjoys problem-solving, working in a fast-paced environment, and delivering ...

Technical Sales Advisor Location: Birchwood, Warrington Salary: Competitive + Benefits Build a career where technical expertise meets customer service. Are you passionate about delivering outstanding customer service and enjoy learning about technical products? Whether you come from an electrical, engineering, industrial or technical sales background, this could … specialist knowledge within a niche industry. The Role Working within a friendly and supportive internal sales team, you'll be responsible for: Responding to customer enquiries via telephone and email Providing quotations and processing customer orders Offering technical product advice and guidance Building strong relationships with ...

successful candidate will complete the Level 2 Customer Service Practitioner Apprenticeship while working alongside experienced colleagues to support customers, understand their needs and deliver a high-quality service experience. Role Communicate with customers, colleagues and external stakeholders using appropriate methods including telephone, email, online platforms, video calls … face-to-face communication. Provide professional and friendly support to customers, understanding their needs and helping to identify suitable solutions. Respond to customer enquiries accurately and within agreed timescales. Build positive relationships with customers by listening carefully, asking appropriate questions and managing expectations. Provide information, guidance and support regarding ...

+ package *** Relocation support available (up to £3,000 ) for the right candidate You'll be the technical backbone connecting the engineering team and customer service, the person who gets called in when a fault needs properly diagnosing, a returned product needs investigating, or a new charger needs … helping make sure the same issue doesn't keep coming back. It's a varied role: hands-on testing one day, supporting a customer service escalation the next, working with engineering to feed learnings back into the product. If you like getting to the bottom of a problem ...

Global Travel/Scientific Instrumentation/Field Service Engineering- A leading manufacturer is seeking a Customer Support Service Engineer. Customer Support Service Engineer role involves frequent international travel to customer sites worldwide, providing installation, maintenance, repairs and technical support for advanced X-ray Photoelectron … systems and associated equipment. This is an excellent opportunity for an engineer who enjoys hands-on technical work, international travel and delivering outstanding customer service. The ideal candidate will have a degree in Electronics, Mechanical Engineering or Physics, together with strong problem-solving skills and a customer-focused ...

Service Desk Customer Liaison Macclesfield Full-Time On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled ... WKCL1_UKTJ ...

looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Outpatients Service. Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems. Good … customer service skills are also essential within this role. Please note this role may require physical effort at times when preparing and managing patients Medical Records. Main duties of the job To provide an efficient Reception service maintaining a high level of accuracy and confidentiality ...

exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/monthly/quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving … product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate ...

Customer Sales Success Executive Salary: 35,000 basic + uncapped monthly commission ( 1,000- 3,000+ per month) Location: The Boatshed, Exchange Quay, Salford Quays Hours: Monday to Friday, 9:00am - 5:00pm (No evenings or weekends) Join a team that partners with one of the UK's fastest … growing business rewards platforms. Our client are expanding rapidly and are looking for enthusiastic, professional Customer Success Executives to deliver an exceptional experience to every client. If you're passionate about customer service, confident on the telephone and enjoy building relationships, we'd love to hear from ...

annum, depending on experience, plus performance-related bonus Benefits include: Up to 15% annual bonus, enhanced employer pension contribution, private health insurance, death-in-service cover, long-term sickness insurance, five weeks' annual leave plus bank holidays and Christmas shutdown, full training and excellent career development opportunities. Please note … instrumentation and technical solutions, supporting customers across research, industry and academia throughout the UK and Ireland. With a reputation built on technical expertise, exceptional customer service and long-term partnerships, SciMed provides innovative solutions across a wide range of scientific disciplines. As a growing business, SciMed offers employees ...

Service Coordinator – Wigan (Office Based role) – Engineering – Permanent (Competitive Salary) Summary My client are seeking a proactive Service Coordinator to support the daily operations of their Service Department. This role involves working closely with Mechanical, Electrical, and Fire & Security service teams to coordinate service activities … documentation, schedule engineers, and ensure customers receive a professional and efficient service. The position requires excellent organisational skills, strong attention to detail, and a customer-focused approach to thrive in a fast-paced environment. Key responsibilities include handling customer enquiries, processing service requests, maintaining certification records, issuing ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver … Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. ...

Service Desk Analyst About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . … home at Ricoh. What you will be doing We are looking for an analyst to provide a single point of contact for the Service Desk, providing first line diagnosis, resolution and functional escalation of incidents and service requests on the client Service Desk. The contracted hours ...

Customer Support Specialist Hybrid - based near Manchester Airport (2 days per week in the office) £15.39 per hour 6 month contract Must be able to start by 1st September Monday - Friday () Are you a customer-focused problem solver with experience in customer service … looking for a proactive Back Office Support Specialist to support customers, resolve enquiries and complaints, and work across multiple departments to deliver an outstanding customer experience. Key Responsibilities Manage customer enquiries through CRM systems. Take ownership of customer complaints from start to resolution. Liaise with internal teams ...

support the effective management of the College's student laptop loan scheme and digital learning resources while developing skills in business administration, customer service, IT support and asset management. The role will involve working with students, staff and external stakeholders. Role Laptop Asset Management: Catalogue, label and maintain … Carry out basic hardware checks and troubleshooting Assist with software setup, updates and configuration Ensure laptops are prepared and ready for issue to students Customer Service and Student Support: Provide first-line support to students regarding laptop loans Assist students with basic hardware and software issues Respond ...

Scarisbrick Hall School as a Business Administration Apprentice. You will be the first point of contact for pupils, parents, and visitors, providing administrative and customer service support, managing enquiries, assisting with reception and pupil services, and supporting the smooth day-to-day running of the school. Role … range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment. This position requires someone ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. Youll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. Youll work closely ...

summary The IT Engineer will provide a proficient IM & T support services across the customer base. The post holder will be involved in the installation, configuration and maintenance of end user equipment, systems and software, and assisting with local data centre and communications technology requirements. Duties will also include … Engineer to work as part of the GM ICB IT Engineering Team. The IT Engineer role will provide a proficient IM & T support service across the customer base. The role being advertised is to cover the any locality across Greater Manchester, based on business requirements. Applicants must also ...

Security Service and Small Works Engineer, Door to Door Travel & 25 Days Holiday: Location of works: Stockport Salary Bracket: £40,000 On target earnings (OTE): £50,000+ Industry: Security Industry Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical … Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Security Service and Small Works Engineer for their team. Salary and Benefits - Security Service and Small Works Engineer Basic Salary: Up to £40,000 (Depending on Experience ...