1 to 25 of 290 Customer Service Jobs in the North West

Salesforce Service Cloud LeadLocation: United Kingdom – London or ManchesterCareer Level: Senior ManagerJoin Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of the Salesforce Business Group, you'll support a portfolio of clients spanning across all key industries. Helping leading organizations thrive … called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture to turbo-charge our joint business and deliver outstanding customer experiences for our clients. The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact ...

responsible for supporting and driving process standardisation, system effectiveness and continuous improvement across MSS International's global supply chain, with a particular focus on customer service, purchasing, inventory management, sales order management, warehousing, logistics and planning. The role acts as a key business user and process specialist, ensuring … processes are clearly mapped and documented, consistently applied, and supported by accurate system parameters and master data. The Specialist works closely with Supply Chain, Customer Service, Finance, IT and warehouse teams to translate operational requirements into practical processes and system functionality, resolve process gaps, and support a single ...

Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact for all customer service queries across the DTC channel, protecting brand reputation and customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage ...

Assist technical support with retailer/end-user customer service, ESL support administration, digital systems and supervised website/content updates while completing a Level 3 Digital Support Technician Apprenticeship. Role The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical … support/retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration. Key responsibilities: Provide polite, professional first-line customer ...

Customer Service Specialist Apprentice will support the Customer Account Management team in delivering exceptional service to King & Fowler's aerospace customers. You'll develop skills in customer relationship management, supply chain coordination, and production communication to support business excellence and growth. Role Customer Support … Respond to customer enquiries Provide order updates Support customer communications Prepare customer reports Maintain customer records Account Management Support: Assist Customer Account Managers with customer activities Monitor customer actions Update CRM and ERP systems Support customer review meetings Help coordinate customer ...

will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities As a Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers … certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls to customers and contractors to provide updates and gather information Maintain accurate customer records and update information within business systems and CRM platforms Support ...

looking for a Junior Business & Customer Support Executive to join our growing team. This would suit someone with around 1-2 years' experience in customer service, office administration, sales administration, retail or a similar environment, who is looking for their next step. What We Can Offer This … opportunity to develop your career within a growing business and gain experience across customer service, account management, sales support, ITAD operations, logistics, systems and business development. As your knowledge and confidence develop, there will be opportunities to take ownership of projects, processes and customer relationships. ...

Description We are looking for a Customer Service & Operational Sales Representative to join our Client, a growing and innovative business. This is a fantastic opportunity for a commercially minded and customer-focused individual to join a busy team, acting as the key operational link between customers … internal stakeholders while supporting the smooth execution of orders and maintaining strong customer relationships. What You’ll Be Doing: • Managing customer orders from entry through to execution, including changes, cancellations, and rebooking using the ERP system • Monitoring delivery dates, processing delivery notes, and coordinating with customers and production ...

representing a leading, innovative, technology company based in Knutsford. My client is rapidly expanding and looking to recruit on a temporary to permanent customer service frontline support advisor. Role: Customer Service Frontline Support Advisor. Location: Knutsford – 100% office based Salary: £26,437 potentially rising … small level of flexibility is required on occasion to work 14:00 – 22.30 We are seeking a dedicated and proactive Customer Service Frontline Support Advisor to deliver exceptional customer service, ensuring seamless business operations and user satisfaction. Your responsibilities will encompass monitoring an inbox, managing incidents ...

Customer Service & Operations Advisor £26,200 - £28,000 | Stockport | Growing Tech Business | Career Progression Want a customer service role where no two days are the same? If you're the type of person who enjoys solving problems, taking ownership, and getting stuck in rather than reading … continuing to grow and offers excellent opportunities for development and progression within a supportive team environment. The Role Working as part of a small Customer Service & Operations team, you'll support customers across multiple products and be the first point of contact for a wide range of enquiries. ...

practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

Service Desk Administrator Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels ...

currently recruiting for a Customer Service Advisor to join a busy and growing team based in Wythenshawe. This is a fantastic opportunity for someone with previous customer service, contact centre, administration, or helpdesk experience who enjoys working in a fast-paced environment. Key Responsibilities Handling inbound … customer calls and emails. Responding to customer queries in a professional and timely manner. Logging and updating requests on internal systems. Providing customers with updates and information. Liaising with internal teams to ensure queries are resolved efficiently. Maintaining accurate records and customer information. Delivering excellent customer ...

impact, and build a long-term future with the KION Group. Role Typical Daily Tasks as a Sales Apprentice Supporting the sales team with customer enquiries and follow-up activities Building and maintaining relationships with customers and internal colleagues Contacting prospective customers to identify new business opportunities Updating customer information and sales activity on company systems Preparing quotations, proposals, and sales documentation Researching customer businesses, markets, and industry trends Attending customer meetings, site visits, and sales presentations with experienced colleagues Assisting with customer demonstrations and solution presentations Monitoring sales opportunities and helping progress them through ...

Handsfree Group, a small, friendly team, are looking for a motivated, Customer Service Apprentice with a particular interest in technology to join their team. This opportunity offers career advancement. Role A normal day would include: Dealing with inbound faults and enquiry calls from existing Datalive and Handsfree Group … systems and diagnostic tools provided, walking customers through queries helping to solve issues by utilising strong technical and diagnostic skills Proactive monitoring of customer products for the purpose of maintaining positive health and status to avoid potential problems Providing excellent customer service Testing of application Technology aspect ...

join our busy and supportive team. As the first point of contact for patients, you will play a vital role in delivering excellent customer service, handling enquiries, managing appointments, processing information accurately and supporting the day-to-day running of the practice. We are seeking someone with excellent … communication and organisational skills, a positive attitude, and a genuine commitment to providing high-quality patient care. Previous receptionist or customer service experience is desirable, although full training will be provided. At Boothstown Medical Centre, we pride ourselves on delivering compassionate, patient-centred care within a welcoming ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve theresolution (both reactive and proactive) of problems throughout the information system … timely responses to incident reports, including the channelling ofrequests for help to appropriate functions for resolution, monitoring resolution activity, and keepingcustomersappraised of progress towards service restoration. ThePrincipal Service Desk Analystis anescalation pointfor the Service Desk Teamand isrequired todeliveradvanced problem resolution,working with internaland/or external resourceswhere ...

office) with occasional workshops and in‐person meetings Salary: Competitive, based on experience Type: This is a full‐time, permanent contract on the customer success team If interested, send a cover letter and CV to: careers@servisbot.com About the role We’re looking for a practical, customer‐focused … standard BA role where you simply gather requirements and pass them on. You’ll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers ...

Field Service Engineer - North West/Remote with travel - Competitive Salary + car or allowance + benefits Dahlia Recruitment - Life Sciences are working in partnership with a Global Healthcare company to recruit for an experienced Field Service Engineer as the enter an exciting and challenging growth period. Having … driving license and be willing to travel. Due to continuing growth and increasing demands within the UK market we looking to recruit a field service engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support ...

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. ...

Role: Customer Service & Operations Coordinator Salary: £26,000 to £28,000 per annum Location: Stockport Working Hours: Monday to Friday, 7.5 hours per day (between 08:00 - 17:30 on a 3-week rotating shift pattern: 08:00-16:30/08:30-17:00/… recruiting on behalf of an established technology and fleet solutions provider based in Stockport. They are seeking a proactive, highly organised Customer Service & Operations Coordinator to join their fast-paced operations team. This is a versatile role bridging customer support, operational scheduling, and partner liaison. You will ...

make everyday banking simpler, fairer and more transparent. We’re a fully regulated UK bank, backed by long term investors, with a growing customer base and big ambitions. We move fast, think carefully and hold ourselves to the highest standards, whether that’s how we engage with our customers … have one position available, which can be based in either Manchester or London. How you will contribute and key responsibilities: As the Head of Customer and Lending Operations, you will provide strategic and operational leadership across customer service and lending operations. You will set service standards ...

supportive sales team in Rochdale. This is a fantastic opportunity to join a market-leading organisation that prides itself on quality, innovation and exceptional customer service. You'll play a key role in supporting customers, internal teams and external sales representatives, helping to ensure a seamless customer experience … benefit of a 4pm finish every other Friday. THE JOB Reporting to the Sales Manager, the Sales Administrator will be responsible for delivering exceptional customer service, processing orders efficiently, and providing valuable support to the external sales team. This is a varied role that offers plenty of opportunity ...