76 to 89 of 89 IT Services Manager Jobs in England

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 65,000 GBP + 10% Bonus Job responsibilities: L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data … Surface, mobile, iPad) to our Surface standard — procurement, build, deployment, refresh and secure disposal — coordinating with asset partners for the separation asset transfer. Workplace services: Own M365 workplace support (Outlook, Teams, Intune-managed devices), onboarding/offboarding (JML), print, access and conferencing across offices and showrooms. Asset management: Maintain ...

contact. The chosen Candidate will identify changes to the customer environment and technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where … there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. Assisting with the production and maintenance of an accurate service ...

contact. The chosen Candidate will identify changes to the customer environment and technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where … there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents. Assisting with the production and maintenance of an accurate service ...

Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery across stores, distribution centres, and offices. You will manage incidents, problems, changes, and improvements while building strong relationships with stakeholders and external partners. You will ...

looking for an experienced and people-focused Service Desk Manager to lead our Global Service Desk operation and deliver an exceptional support experience across the business. This is an exciting opportunity for a service leader who is passionate about developing teams, improving service performance, and creating a culture … ongoing evolution of our service desk capability. This is an opportunity to take ownership of a critical IT function, influence how support services are delivered, and make a tangible impact on employee experience across the organisation. You'll be empowered to lead improvements, develop talent, and help ...

Hamilton Barnes is seeking an IT Service Desk Manager to own and develop a five-person team across 1st to 3rd line support in a renowned West London venue. The role emphasizes people management, structured leadership, and accountability, with Microsoft licensing and policy oversight. You will ...

well-established MSP client is urgently recruiting for an IT Service Desk Lead/Manager to oversee the day-to-day operation of the Service Desk, ensuring the delivery of high-quality IT support and an excellent customer experience across its client base. … team. Identifying opportunities to improve Service Desk processes, operational efficiency and the overall end-user experience. Supporting the onboarding of new clients, users and services, ensuring appropriate support processes and procedures are in place. Working closely with senior management and technical teams to support service improvement initiatives and maintain ...

well-established MSP client is urgently recruiting for an IT Service Desk Lead/Manager to oversee the day-to-day operation of the Service Desk, ensuring the delivery of high-quality IT support and an excellent customer experience across its client base. … team. Identifying opportunities to improve Service Desk processes, operational efficiency and the overall end-user experience. Supporting the onboarding of new clients, users and services, ensuring appropriate support processes and procedures are in place. Working closely with senior management and technical teams to support service improvement initiatives and maintain ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton with ...

University of Salford's Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills ...

Logicor is seeking a Service Delivery Manager to own the ITSM framework for its Business Technology portfolio across Europe. The role focuses on end-user computing, network and cloud infrastructure, cybersecurity operations, and core enterprise applications, including ERP and HR systems. You will drive governance, define measurable service … standards, and lead transformation initiatives while collaborating with IT Operations, Security, Applications, Data and PMO teams to deliver reliable, #J-18808-Ljbffr ...

Service Desk Manager required by a leading Finance and Private Banking firm based in the City of London, a short walk from banks and Liverpool Street, paying up to £50k plus bonus of up to 15%. Hybrid, 4 days a week in the office. You will manage … board and develop. This is a genuine hands on leadership role for someone who wants to own the service desk and shape how it runs. If you have experience with Zscaler, that would be a real advantage, but not essential. The Role As Service Desk Manager ...

looking for a Service Desk Manager for a 7-month contract with a local authority in Chichester. You will lead the Technology Services Service Desk across L1 to L3, delivering high-quality IT support and driving incident management. The role requires strong ITIL knowledge, leadership ...

ITSM knowledge, people leadership, and the ability to deliver high-quality customer support in a fast-paced environment. Join a busy, customer-focused IT function that values proactive problem solving, data-driven decision #J-18808-Ljbffr ...