26 to 31 of 31 IT Support Analyst Jobs in the UK excluding London

Line IT Support Analyst The 1st Line Support Analyst will provide the initial support and triage for new and on-going incidents by phone, e-mail, self-service portal, chat and in person (for walk-in customers); for reported incidents, as well as handling … service request fulfilment; whilst ensuring a high level of customer service. This role is the central point of contact for all 1st Line IT related incidents and service requests, supporting internal customers across multiple sites. Role will be based on site in Perth, Scotland and applicants must already ...

IT Support Analyst – Fully Remote 🏠 Location: Fully Remote – UK Based 💷 Salary: £28,000–£36,000, depending on experience 📅 Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This … supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities • Provide first-line technical support to users by telephone, email and remote-access tools • Log, manage and update support tickets accurately • Set up user accounts, devices and system access ...

IT Support Analyst – Fully Remote 🏠 Location: Fully Remote – UK Based 💷 Salary: £28,000–£36,000, depending on experience 📅 Hours: Monday–Friday The Opportunity FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst. This … supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively. Key Responsibilities • Provide first-line technical support to users by telephone, email and remote-access tools • Log, manage and update support tickets accurately • Set up user accounts, devices and system access ...

summary The post holder will be part of a small IT Service Desk team and will provide first-line IT and Clinical Application support to the trust. The role provides first-line telephone-based IT support to end users who contact the IT Service … Desk by telephone, the self-logging IT support portal, and by email. To ensure all incidents and service requests are properly logged to the IT Service Desk management system. Ensuring all incidents and service requests are either resolved at the first point of contact or passed ...

Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan … below) to progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software ...

Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role The main duties … responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team, the postholder delivers support both through ...