1 to 25 of 57 ITIL Jobs in the Midlands

independently Eligibility for SC clearance Desirable Experience Azure certifications (e.g., AZ-104, AZ-305) Familiarity with frameworks such as ISO 27001, Cyber Essentials , or ITIL Experience with Microsoft 365/Azure environments and migrations Personal Attributes Proactive and detail-oriented Strong problem-solving skills Collaborative team player Interest in mentoring ...

third-party providers for technical assistance where required. Collaborate with internal teams to ensure effective service delivery and issue resolution. Required Qualifications Certifications (Preferred) ITIL® 4 Foundation Certification Microsoft Certifications CompTIA Certifications (A+, Network+, and/or Security+) Required Experience & Skills Experience Minimum of 2 years' experience in a Service ...

issues Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies Lead infrastructure upgrades, security improvements and automation initiatives Support disaster recovery, ITIL processes and continuous service improvement Mentor colleagues and contribute to IT strategy and future technology planning What We're Looking For 5+ years' experience ...

e.g. improvement, service management, digital/IM&T, transformation, business or related) Recognised advanced improvement qualification (e.g. Lean Six Sigma Black Belt) or equivalent ITIL (or equivalent service management) qualification and/or demonstrable expertise in service management best practice Desirable Lean Six Sigma Master Black Belt (or equivalent advanced ...

ESXi, vCenter, and endpoint management tools such as Microsoft Intune. Knowledge of cybersecurity tools and policies. Industry-recognised IT certifications such as MS Certified, ITIL Foundation, or similar. Background working within manufacturing, engineering, or automotive sectors. What We Are Looking For: The ideal candidate will be customer-focused, proactive ...

improve efficiency. Collaborate with development and IT teams to support applications and resolve deployment issues. Manage incidents and service requests in line with ITIL practices. Identify, assess, and remediate vulnerabilities across infrastructure, applications, and pipelines. Maintain secure Infrastructure as Code (IaC) standards and environment provisioning. Manage secrets, certificates, credentials ...

Microsoft 365 VMware and/or Hyper-V Intune and SCCM Active Directory DNS and DHCP Endpoint and device management Infrastructure support and maintenance ITIL-aligned service environments Infrastructure upgrades, deployments or migration projects System monitoring, patching and security best practices About you You'll be a proactive problem-solver ...

levels and skillsets, provide training and support where required Knowledge/Experience/Skills Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure ...

models, process models, business and technology capability models and taxonomies Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor's degree or equivalent qualification/experience #J-18808-Ljbffr ...

platforms. Experience supporting cloud and hybrid infrastructure environments, including backup and recovery technologies. Strong troubleshooting, problem-solving, and stakeholder management skills, ideally within an ITIL-based environment. If you feel you’re a good fit for this position, please click ‘apply ...

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below ...

Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There ...

Transform Maps Service Portal and UI Builder Workspace development Notifications and email scripting Experience designing scalable workflows and automation solutions Good understanding of ITIL processes and service management best practices Experience integrating ServiceNow with external platforms and third-party systems Strong troubleshooting and problem-solving capabilities Excellent communication and stakeholder ...

Word, Excel, SharePoint, and OneDrive. An interest in IT support, cybersecurity, cloud services, and Microsoft technologies. Working towards, or willing to work towards, Microsoft, ITIL, or other relevant IT qualifications. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...

/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic networking knowledge (TCP/IP, LAN/WAN) Mobile device support (iOS/Android) Experience & Attributes Proven 2nd line support experience in a busy ...

supplier queries, IT improvement projects and recurring issue investigations What will you need? Previous helpdesk, first line support or ticketing system experience Understanding of ITIL principles for incident, request, problem and change management Microsoft 365 experience Microsoft Intune experience Experience diagnosing IT issues and identifying practical fixes Understanding of confidentiality ...

vehicle to travel between sites. Experience of providing 1st and 2nd line IT service desk support within a busy, multi-site environment, working to ITIL principles. Strong technical troubleshooting skills across Microsoft technologies, including Windows, Active Directory and Microsoft 365. Occasional hybrid working may be available however there will ...

lifecycles Experience coordinating stakeholders across technical and business teams Experience managing defects, risks, dependencies, and release readiness Comfortable working within Agile and/or ITIL environments Strong organisational and communication skills Desirable experience: ERP/CRM transformation programmes Test automation exposure We’re proud to be recognised as a Disability ...

broad understanding of the University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues Participating in ITIL-based Incident and Problem Management in line with documented processes Occasionally carrying out remote desktop support to resolve minor issues Ensuring that technical solutions ...

logistics environments Knowledge of warehouse or automation systems and integrations (ERP, WMS, PLC/SCADA) Cloud experience (Azure) and containerisation (Docker, Kubernetes) Familiarity with ITIL processes (incident, change, problem management) Relevant certifications (e.g., VMware, Security+, CISSP, Terraform) Personal Attributes Strong ownership and accountability for delivering robust infrastructure solutions Pragmatic problem ...

Microsoft Azure and Microsoft 365 cloud infrastructure (essential). Familiarity with virtualisation technologies such as VMware (essential). A background in working within an ITIL Framework (desirable). Ability to diagnose faults and provide technical support (essential). Strong communication skills and the ability to work both independently ...

Data Management. with AI in Security functions Understanding of common BI tools such as PowerBI, Tableau, Excel (can perform complex functions) Working knowledge of ITIL incident management, service-level management, change management, release management and availability management for databases and data management systems. Additional Information Benefits include:- Hybrid working ...

performance reporting experience. Experience in business continuity/disaster recovery management (desirable). Calm under pressure; adept at leading incident resolution in customer settings. ITIL or service management framework experience (advantageous). Whats in it for you? We offer a range of benefits designed to support your life ...

event-driven systems. Proven track record leading solution design for major bids . Ability to communicate with CXO-level stakeholders . Familiarity with TOGAF, ITIL, Agile, Responsible AI frameworks , and architecture modelling tools. Ready to take the lead on game-changing bids Apply now and help shape the next generation ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...