1 to 25 of 93 ITIL Jobs in the Midlands

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud). ...

Familiarity with cloud-based VoIP platforms * Experience supporting remote users and office networks * Understanding of cyber security best practices and endpoint protection * Exposure to ITIL frameworks and ticketing systems * Experience delivering user training or knowledge sharing To Apply Please apply directly through this advert or email your ...

deployments Skills & Experience Proven experience in a 2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and networking fundamentals Familiarity with ITIL processes and ticketing systems Knowledge of engineering software (Autodesk products, etc.) Excellent communication and problem-solving skills Ability to work independently and as part ...

/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic networking knowledge (TCP/IP, LAN/WAN) Mobile device support (iOS/Android) Experience & Attributes Proven 2nd line support experience in a busy ...

experience in an SLA-driven environment Customer-first mindset and excellent communication skills Curious, proactive, and keen to learn someone who takes real ownership ITIL awareness or certification (desirable) Experience supporting hardware, printers, mobile devices and basic networking At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

experience. Ongoing self-led programme of Continuous Professional Development Desirable Level 3, 4 and 5: S/NVQ for Information/Communication Technology Professionals ITIL Foundation Experience Essential Significant detailed practical experience of IT in a large or complex organisation Demonstrable success in application development & configuration Dealing with user enquiries ...

vulnerability remediation and patch management Risk-based prioritisation using CVSS and remediation SLAs Strong PowerShell scripting skills Excellent troubleshooting and investigation capabilities Experience in ITIL/change-managed environments Strong stakeholder and vendor communication skills What You'll Receive: £55,000 per annum (12-Month Fixed Term Contract) 35-hour ...

cloud platforms (AWS, Azure, GCP) * Experience with automation tools (Ansible, Puppet, Chef, Terraform) * Knowledge of containers (Docker, Kubernetes) * Understanding of networking fundamentals and firewalls * ITIL or relevant Linux certifications Personal Attributes * Strong problem-solving and analytical skills * Ability to prioritise workload in a fast-paced environment * Clear communication and documentation ...

working within an IT service Operations or Service Management environment, knowledge of Incident, Problem, and Change Management processes in addition to some leadership experience. ITIL V4 Foundation or Project Management Certifications (PMP, Prince2 Practitioner) are advantageous but not essential. Our client operates within the defence sector, so candidates must either ...

with digital reporting tools and dashboards. Desirable Project or programme management qualification (e.g. PRINCE2, MSP, PMP) Agile or service management certification (e.g. Scrum, SAFe, ITIL) Qualification or formal training in data, analytics, or performance measurement Advanced training or certification in data tools (e.g. Power BI, Tableau, SQL) Leadership or people ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

within a great institution. Your NHS needs you! Person Specification Qualifications Essential Degree level qualification in an ICT related subject or equivalent experience. Desirable ITIL Foundation Qualification or equivalent experience of IT service management. Previous Experience Essential Experience of operating systems, software and associated technologies. (MS/Cisco/Dell ...

multiple relevant stakeholder groups to resolve operational incidents acting as the single IT point of contact. Track record of driving appropriate process adherence (e.g. ITIL methodologies/elements of) Accountable for ensuring compliance with key governance and processes such as SLAM. Experience operating in a change control and configuration management ...

webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery , applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical ...

Strong analytical, problem-solving, communication, and interpersonal skills are essential, along with LAN/WAN expertise (or 5 years experience) and an understanding of ITIL best practices. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some ...

working with Scrum or Kanban, PSM, PSD Knowledge and full grasp of concepts surrounding data integrity and security in all aspects of development ITIL principles Knowledge of software development processes SDLC ML experience Qualifications Relevant Degree or equivalent. 5 years experience as a software developer Apply If you feel ...

experience in a technical helpdesk. Strong technical knowledge in Microsoft platforms, VOIP systems, and network management. Excellent customer service, communication, and problem-solving skills. ITIL Foundation certification (or equivalent) preferred. THE BENEFITS: The Benefits for this IT Helpdesk Manager role include: A varied, impactful leadership role spanning IT, VOIP— genuinely ...

capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role ...

capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role ...