Helpdesk Manager: Microsoft 365, Azure & Zoho CRM
- Hiring Organisation
- Jobleads-UK
- Location
- Northampton, England, United Kingdom
VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...