26 to 50 of 57 ITIL Jobs in the Midlands

ability to support bids, proposals and opportunity development Relevant architecture, cloud, project or service management qualifications would be beneficial, such as TOGAF, Azure certifications, ITIL, PRINCE2 or equivalent experience Package Pension contribution 25 days holiday plus bank holidays Option to purchase additional leave Private healthcare Employee Assistance Programme On-going ...

ticketing systems and service operations Advanced Microsoft 365 proficiency, especially Outlook and Forms Calm under pressure; adept at leading incident resolution in customer settings ITIL or service management framework experience (advantageous) Understanding of Cisco networks or similar networking qualification Whats in it for you? We offer a range of benefits ...

environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing ...

mindset The ability to make quick, effective decisions under pressure Strong organisational and prioritisation skills Experience in IT operations, service management, or similar roles ITIL v4 certification (or equivalent experience) What's on Offer Competitive salary Hybrid working (2 days onsite in the East Midlands) 25 days holiday + bank ...

experience of ORACLE or Microsoft SQL Server databases including the creation of database objects and stored procedures Business analysis knowledge Working knowledge of ITIL Working knowledge of XML, ASP.NET, HTML, Javascript, CSS and SQL Server ...

Looking For Experience in an Application Support, ERP Support or Systems Support role Knowledge of ERP systems, ideally Microsoft Dynamics AX Understanding of ITIL and service management processes Strong troubleshooting and problem-solving skills Experience working with service desk/ticketing systems Good documentation skills and attention to detail Confident ...

experience and knowledge in a relevant field. Desirable Project management qualification Training Essential Information Governance training. . Data usage training. Project management training Desirable ITIL qualifications Leadership qualification or training Experience Essential Significant experience of development, implementation and maintenance of IT infrastructures, applications, projects and procurement. Significant senior management experience ...

working in a technical environment delivering 2nd line support and management capability including the use of system management and monitoring tools. Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management. Why Join Us? Very competitive salary Excellent healthcare benefits, including access ...

support operations and deliver resolutions Strong PC skills and able to build and maintain relationships with wider IT teams, internal & external stakeholders Understanding of ITIL best practises for customer support What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer ...

skills and attention to detail A positive “can do” attitude and a collaborative nature A full driving licence (travel required across sites) Experience with ITIL, or industry specific systems (bingo/gambling), is a bonus. Driving License required. #BB1 ...

technical stakeholders. Person Specification Degree and Experience Essential Degree or equivalent experience in IT, Science, or related discipline Desirable Professional certifications such as ITIL, PRINCE2, CompTIA, or Microsoft Power Platform credentials (Power Apps, Power Automate, Power BI) Microsoft SQL Server certifications (desirable) Disclosure and Barring Service Check This post ...

Creation : You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m. Certifications & Knowledge : ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential. Commercial Acumen : Your experience includes strong commercial and bid skills, including ...

business processes across finance, operations, and customer/patient engagement Experience managing incidents impacting business-critical and patient-facing systems Strong knowledge of ITIL frameworks, with ITIL v4 certification (or equivalent) Desirable Experience integrating D365 with healthcare systems (CQC) Knowledge of Azure integration services and data platforms Experience working ...

compliance Support backup, disaster recovery, and business continuity planning Governance & Quality Manage documentation, asset registers, and reporting Ensure adherence to IT service management (ITIL-aligned) processes Oversee third-party suppliers and service quality Leadership & Collaboration Lead and develop a distributed team of IT technicians Work closely with stakeholders to understand … with: Google Workspace (essential) Microsoft 365, Azure/Entra ID, Windows environments Experience leading or mentoring technical teams across multiple locations Solid understanding of ITIL-based service management Proven track record of delivering projects and driving improvements Strong problem-solving, communication, and stakeholder engagement skills Ready for your next step ...

JavaScript Familiarity with Dataverse, SharePoint and SQL Server Experience with Lifecycle Management Strong troubleshooting ability and the confidence to work independently Relevant certifications (ITIL v4, PRINCE2) are a bonus but not essential. The Package Competitive salary based on experience, plus pension, health cash plan and share incentive plan. Based full ...

systems Desirable Skills Knowledge of ERP and WMS systems SOX exposure or experience PowerPlatform/PowerApps/PowerAutomate experience preferable IT Service experience (ideally ITIL exposure) Your Bowl of Perks (Benefits) Competitive Salary & Annual Flexible benefits We offer a competitive salary and a comprehensive benefits package designed to support your ...

Collaborate with wider support teams, service management, and third parties to resolve issues. Contribute to continuous improvement initiatives and knowledge sharing. Ensure compliance with ITIL processes and security standards. What youll need Skills & ExperienceEssential Proven experience in an onsite IT support or field engineering role. Strong troubleshooting skills across desktop … effectively in a team environment. Good organisational and time management skills, with the ability to prioritise workload. Familiarity with ITSM tools (e.g. ServiceNow) and ITIL-aligned processes. Desirable Experience working within a large enterprise or campus environment. Knowledge of device lifecycle management and asset control processes. Experience supporting ...

metrics Familiarity with ITSM platforms such as ConnectWise, Autotask, HaloPSA, or similar A genuine passion for customer service and delivering an exceptional client experience ITIL Foundation certification is desirable but not essential What Our Client is Looking For Proven experience in a service desk management, service delivery or team lead … metrics Familiarity with ITSM platforms such as ConnectWise, Autotask, HaloPSA, or similar A genuine passion for customer service and delivering an exceptional client experience ITIL Foundation certification is desirable but not essential What's on Offer Competitive salary of £40,000 - £50,000 depending on experience The chance to join ...

Lead Service Manager (ITIL) £65,000 - £90,000 + Car Allowance + Bonus (up to 20%) + Pension Hybrid Working (2 days office/3 days home) - Coventry or Manchester** Our client, a well-established UK organisation operating in a complex, regulated environment, is investing significantly in its IT Service … looking for - A background in service management, ideally from an MSP, service transition, or incident/problem management environment - Solid grounding in ITIL (Foundation level minimum) - Strong commercial acumen - comfortable negotiating with vendors and managing contracts - Outstanding communication and stakeholder management skills - able to listen as well as drive outcomes ...

with a high level of attention to detail Experience within telecommunications, managed services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification ...

with a high level of attention to detail Experience within telecommunications, managed services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification ...

resolution, request fulfilment, field services, desk side support and end-user computing. What we're looking for: Essential A full driving licence. Knowledge of ITIL practices. Advanced Level Qualification. Experience providing Service Desk operations in a multi-site, nationwide service environment. Experience delivering quality services in compliance with service agreements … performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX compliant and ISO/ ...

Solutions Architect Are you security focused, like working in a client facing environment delivering security Solutions? Looking for an Architect to join an amazing highly talented team. Delivery cutting-edge, high security solutions for a ...

The NIT Specialist will work collaboratively within a team to ensure the efficient and accurate operation of the assigned department, maintaining full compliance with all internal policies and external regulatory requirements. This role requires a ...

The NIT Specialist will work collaboratively within a team to ensure the efficient and accurate operation of the assigned department, maintaining full compliance with all internal policies and external regulatory requirements. This role requires a ...