51 to 75 of 175 ITIL Jobs in the Midlands

these are essential, but any of them will help: Azure Solutions Architect Expert, Azure Administrator Associate, Azure Network Engineer Associate, FinOps Certified Practitioner, ITIL Foundation or Managing Professional, TOGAF Foundation or Practitioner, or a product management qualification (Pragmatic Institute, AIPMM or equivalent). Key Skills and Behaviours A commercial mindset ...

Teams: Work with Development and IT Support to resolve issues and improve application delivery. Manage Incidents: Handle incidents and service requests in line with ITIL practices. Champion Continuous Improvement: Promote DevOps, DevSecOps and GitOps to enhance security, performance and reliability. This is an opportunity to influence how technology is delivered ...

Azure, AWS or Google Cloud. Infrastructure as Code and network tooling, including Terraform or NetBrain. Architecture and service methodologies such as TOGAF, MBSE, ITIL or DevOps. Experience within policing, government, critical national infrastructure or another highly regulated environment. Our Package Tailored benefits make a real difference. That ...

knowledge of IFS Apps10 and/or IFS Cloud Proficiency in ERP development tools and PL/SQL coding Understanding of Crystal reporting tools ITIL Foundation certification in IT Service Management Oracle Database 12c R2: SQL and PL/SQL Fundamentals certification or equivalent Background working as an ERP Specialist ...

platform certifications. Experience integrating ServiceNow with security platforms, identity services, CMDB/service data, ITSM/change, content providers or analytics platforms. Familiarity with ITIL, Scrum, SAFe or other service and delivery management frameworks. Experience with enterprise architecture, integration patterns, data governance, security controls, regulated environments, vendors, budgets or capacity ...

relationships with clients, suppliers and colleagues Relevant network, cloud, project or service management qualifications would be beneficial, such as Cisco, Aruba, Juniper, Fortinet, Microsoft, ITIL, PRINCE2 or equivalent experience A full driving licence and access to your own vehicle is essential due to client site travel Package Pension contribution ...

statements, understanding SQL Server and Programming Ability to highlight and implement service improvements Make sure team follow best practice and internal processes. Understanding of ITIL and implement some of the procedures into the team. Candidates must have some exposure to most of the skills listed below: Proven track record ...

Supporting a medium/large scale production environment \n Exposure to AI tools and their usage for increasing work efficiency \n Knowledge of ITIL \n Decent understanding of DB Platforms - Sybase/MySQL/MSSQL - general RDBMS concepts, SQL \n Collaboration Tools - Confluence/JIRA \n Basic knowledge of/ ...

Windows environments.* Knowledge of Windows OS (XP, 7, 8.1, 10, 11)* Experience with Microsoft Office and Adobe applications* Familiarity with helpdesk ticketing systems and ITIL basics* Understanding of Windows Server (2008–2025) and virtualisation (Hyper-V, VMware)* Basic TCP/IP networking knowledge and troubleshooting* Experience with backup technologies* Basic ...

Incident Management experience, ideally within a Service Desk, NOC, telecoms or ISP environment Strong knowledge of Incident and Problem Management processes and techniques, with ITIL certification a bonus Experience leading people and coordinating busy operational teams, with the ability to manage multiple high-priority incidents and competing demands A good ...

enterprise data integration, operational reporting and data governance. Experience working with service management or enterprise service delivery environments. Desirable: MOD/Defence experience, ITIL, ITSM platforms, CMDB data and Power BI. Apply Now An excellent opportunity to join a long-term defence programme, offering up to £600 per day Inside ...

Northamptonshire Healthcare NHS Foundation Trust is seeking a motivated Service Delivery Support Analyst to join the Digital Technology Services team. You will help manage incidents, service requests, changes and problems to ensure reliable digital services ...

motivates people and builds high-performing teams Commercially minded, with a focus on how technology can drive business results Relevant qualifications such as ITIL, Microsoft, AWS or cyber security certifications are a bonus WHY THIS ROLE? A senior leadership role with genuine influence and a seat at the table ...

Cloud utilizing an \"As a Service\" model. #LI-EU Public Cloud (AWS, Azure, Google) Operational Tooling, Automation, Predictive Analytics, and AIOps Service Management & ITIL Service Desk and End User Workplace Services Data Centre and Private/Hybrid Cloud Operations Network and Security About Accenture Accenture is a leading global professional ...

NATO or secure government supply chains. Knowledge of secure AI adoption, data governance and intellectual property protection. Familiarity with operational improvement methodologies such as ITIL, Lean, Six Sigma or Kaizen. Experience commissioning and managing external technical or specialist expertise. An understanding of AI/ML tooling and LLMs in high ...

services and develop technical skills. Key duties and responsibilities are Manage customer incidents and requests, maintaining an awareness and understanding of SLAs and ITIL practices to ensure timely responses and resolutions. Support ongoing queries about shipments, payments and processes for repair and starter/leaver customers, maintaining clear and accurate ...

able to build positive working relationships, encourage collaboration and support change. Experience within an IT or technical service environment is important, with knowledge of ITIL or service management principles being beneficial. You will have a proactive approach to problem-solving and continuous improvement, with a willingness to travel to other ...

able to build positive working relationships, encourage collaboration and support change. Experience within an IT or technical service environment is important, with knowledge of ITIL or service management principles being beneficial. You will have a proactive approach to problem-solving and continuous improvement, with a willingness to travel to other ...

going personal development Prince2 Foundation Level Qualification ISEB/ISTQB Software Testing Foundation Certificate and/or equivalent Test Qualifications or experience ITIL Course and/or Qualification Previous Experience Essential Experience in a software testing role specifically on ePR projects Significant demonstrable experience of Test- Driven Development Experience ...

internal authority for complex incidents. The role requires experience in 3rd line systems administration, Microsoft 365, Windows AD, Intune, and ITIL processes. #J-18808-Ljbffr ...

offers opportunity to progress into leadership. You will mentor colleagues, share knowledge and drive continuous improvement in a fast-paced IT environment. Strong ITIL knowledge and Microsoft 365 proficiency are valued. #J-18808-Ljbffr ...

estate, with emphasis on incident and problem resolution. The role requires extensive experience with Windows Server, AD/Entra ID, VMware/Hyper-V, ITIL processes, and strong PowerShell reporting. DV clearance is highly desirable; IR35 inside. #J-18808-Ljbffr ...

Jira Service Management configuration skills. Practical knowledge of APIs, Scripting, integrations and CI/CD automation. Familiarity with Agile, Scrum, Scaled Agile, DevOps and ITIL service management. Clear communication skills and the confidence to explain technical solutions to different audiences. Experience working with customers to configure workflows, custom fields, dashboards ...

award or project initiation through implementation and into BAU. Strong project controls, including planning, RAID, dependencies, governance, change control and acceptance. Working knowledge of ITIL service management and Service Desk operations. Experience coordinating technical delivery across multiple workstreams and suppliers. Confident senior stakeholder management and customer-facing communication. Experience … management, network security, backup, disaster recovery and CMDB practices. Experience supporting ISO 27001, NCSC CAF, Cyber Essentials Plus or evidence-based security assurance. Qualifications ITIL 4 Foundation as a minimum, or equivalent demonstrable service-management knowledge. PRINCE2 Practitioner, APM PMQ, AgilePM or equivalent practical project-delivery experience. Relevant Microsoft, service ...

escalations to ensure a consistent service experience. What You Will Bring to the Role • Good level of education, including strong written and verbal English. • ITIL Foundation certification desirable. • Experience building, supporting and developing high-performing teams. • Previous experience within an IT Service Desk or IT Support environment. • Experience leading, coaching … service, stakeholder management, analytical and problem-solving skills. • Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. • Strong understanding of ITIL and IT Service Management practices. • Excellent communication, organisational and prioritisation skills. • Inclusive leadership style, strong integrity and attention to detail. • Full driving licence (occasional travel ...