51 to 75 of 158 ITIL Jobs in the Midlands

ideal candidate will have 5+ years in large hybrid environments, strong Windows Server/AD/Entra ID experience, VMware/Hyper-V and ITIL knowledge, plus SC clearance or willingness to obtain. #J-18808-Ljbffr ...

work under pressure and deliver to tight deadlines. Self-motivated, enthusiastic, and proactive approach. Strong leadership and stakeholder management skills. Knowledge of the ITIL framework would be advantageous. Flexibility The key to our success is teamwork and collaboration. We take a hybrid approach to working, balancing remote working with office ...

Systems (WMS) Technical or configuration background Experience applying Lean, Six Sigma, and continuous improvement methodologies University degree or A-Level/GCSE (or equivalent) ITIL V4 (desirable) Lean Six Sigma (desirable) IOSH (desirable) 5S Working Practices (desirable) CDW is committed to being an AI-fluent organization As a leader ...

/CD automation to support application upgrades, testing and deployment Strong understanding of DevOps, CI/CD and modern software development practices Understanding of ITIL/IT Service Management Key Responsibilities Configure, maintain and optimise Atlassian platforms Deliver Jira and Confluence migrations, upgrades and consolidations Carry out technical assessments ...

equivalent in an IT related discipline Have the appropriate level of knowledge, skills and experience to achieve in post the Foundation Certificate in ITIL Service Management Desirable Degree in an IT related subject A+IT Qualification Personal Attributes Essential To be mobile across all Geographical areas supported by S&SHIS (mainly ...

Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber … automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

positive working relationships Practical knowledge of RBAC, PIM and permission management Familiarity with agile working practices Experience with Office365 and AWS Knowledge of DevOps ITIL Foundation and ITIL V4 Intermediate or ITIL 4 Specialist Module Please note that these positions do require a good level of industry technical expertise ...

rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

business stakeholders. • Support governance, reporting, audit readiness and continuous improvement. • Implement automation and operational best practices where applicable. Required Experience - 9+ years Technical Skills - ITIL, Governance, Patch Management, Risk Management Preferred Skills Enterprise-scale operations experience, stakeholder management, automation mindset, strong analytical and problem-solving capabilities. Benefits A supportive, diverse ...

operational and executive governance. Maintaining an improvement backlog focused on automation, process effectiveness and governance simplification. What we’re looking for: Strong experience of ITIL 4 change enablement and release governance within a complex technology environment. A good understanding of modern engineering delivery, CI/CD, automation and risk-based ...

Excellent reporting and presentation skills. Ability to challenge constructively and drive accountability. Strong organisational and prioritisation skills. Desirable qualifications: CISSP, CISM, CRISC, GIAC certification, ITIL Foundation, SIAM Foundation, ISO 27001 Lead Auditor or Lead Implementer, Cyber Assessment Framework (CAF) knowledge Our Inclusive Commitment At NHS Supply Chain, we are committed ...

Wintel/Active Directory to join our secure delivery team in a hybrid role. You will manage incidents, drive first-time fixes, adhere to ITIL processes, and support multiple customers across estate management. The role requires 5+ years in large hybrid environments, strong AD/Windows and Entra ID skills ...

milestones Governance Supplier/3 rd party management Stakeholder management Desirable skills as SC Cleared Project Manager Defence, Consulting or Managed Service experience PRINCE2, ITIL, APM PMQ or similar This is an exceptional SC Cleared Project Manager opportunity with training, career progression and benefits including healthcare on offer. Key skills ...

backup and restore technologies. Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management. Use and support of Veritas NetBackup software and storage appliances. Use and support of backups ...

Application Developer (CAD) credentials (CTA/AI certifications preferred), with proven ability to guide delivery teams, facilitate client workshops, and align solutions to ITIL v4 standards. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your ...

platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service environment, you will be responsible for supporting automation platforms, troubleshooting complex workflow issues, maintaining integrations, and ensuring services remain available, secure, and compliant. … management, and platform transitions. Ability to understand automation logic, workflow design, runbook content, and operational dependencies across large enterprise environments. Experience working within an ITIL-based environment, including Incident, Change, Problem, and Release Management. Strong communication, documentation, and stakeholder management skills. Proactive and self-motivated approach with the ability ...

platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service environment, you will be responsible for supporting automation platforms, troubleshooting complex workflow issues, maintaining integrations, and ensuring services remain available, secure, and compliant. … management, and platform transitions. Ability to understand automation logic, workflow design, runbook content, and operational dependencies across large enterprise environments. Experience working within an ITIL-based environment, including Incident, Change, Problem, and Release Management. Strong communication, documentation, and stakeholder management skills. Proactive and self-motivated approach with the ability ...

MacOS Solid understanding of security fundamentals (malware, phishing, anti-virus, IP spoofing) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests, change) Excellent troubleshooting and problem-solving skills A collaborative mindset with the confidence to lead and support others Exposure to project delivery … level Nice to have AWS Cloud Practitioner CCNA CompTIA Security+ ITIL Foundation Microsoft Azure certifications (Fundamentals or Administrator) What you’ll do Own and resolve complex, time-sensitive and VIP support tickets Act as an escalation point for Service Desk Engineers Coach and mentor team members to improve capability ...

prioritise, make decisions and manage escalations with urgency and clarity. Experience using reporting, data and insight to drive operational improvements. Good knowledge of ITIL principles and strong Microsoft Office/reporting tool skills. Clear communication skills in English and the flexibility to travel regularly across sites within your region. ...

technologies, ideally Palo Alto Networks Experience delivering infrastructure standardisation and transformation programmes. Strong understanding of hybrid cloud environments and modern infrastructure operations. Knowledge of ITIL service management principles and operational best practice. Experience managing vendors, budgets, and service performance. Excellent communication, stakeholder management, and change leadership skills. A pragmatic, resilient ...

services and support functions. Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience. ITIL Foundation (v3 or v4) qualification or higher. Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation. Additional ...

actions and prevention outcomes. Driving continuous improvement across problem management processes, standards and ways of working. What we’re looking for Strong experience of ITIL 4 problem management within a complex technology or service environment. Proven capability in structured root cause analysis and causal factor analysis. Experience investigating recurring incidents ...

actions and prevention outcomes. Driving continuous improvement across problem management processes, standards and ways of working. What we’re looking for Strong experience of ITIL 4 problem management within a complex technology or service environment. Proven capability in structured root cause analysis and causal factor analysis. Experience investigating recurring incidents ...

effectively with technical and non-technical stakeholders Essential qualifications for the IT Ops Engineer : Active MOD DV clearance Relevant industry certification such as CCNA, ITIL Foundation or equivalent experience Evidence of continuing professional development within infrastructure, networking or IT operations disciplines We value difference and we don't have ...

context of real-world business transformation scenarios. Proficient with well-known frameworks including TOGAF and/or Zachman, as well as familiar with ITIL practices and modelling notations such as Archimate, UML, and BPMN. DVSA Apprenticeship campaigns To be eligible for this apprenticeship (if you are not already qualified ...