26 to 50 of 94 ITSM Jobs in the South East

bonus. Hands on deployment and support of Apache Tomcat based applications. Experience working in live customer environments, providing production support. Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar. Ability to lead technically while remaining operationally involved. Strong customer communication skills across video, telephone, and email. Eligibility ...

bonus. Hands on deployment and support of Apache Tomcat based applications. Experience working in live customer environments, providing production support. Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar. Ability to lead technically while remaining operationally involved. Strong customer communication skills across video, telephone, and email. Eligibility ...

commercial application support experience Confident communicator with strong stakeholder management skills Comfortable working to SLAs/KPIs and managing competing priorities Experience using an ITSM tool (e.g., Vivantio or similar) Fluent English required Location: Leamington Spa or Shoreham-by-Sea. ...

enjoys working collaboratively and thrives in a busy service environment. You’ll bring: Strong organisational skills and the ability to multitask Experience using CRM, ITSM or ticketing systems Confidence working with internal stakeholders and external suppliers A strong customer focus with excellent communication skills Good IT skills, including Microsoft Office ...

solving and technical leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical ...

access control (RBAC/ABAC), logging standards Supporting assurance/government reviews (Secure by Design, GovAssure) Incident management, vulnerability assessment, SIEM/SOC systems ITSM workflows & change control Secure software supply chain & CI/CD security Threat intelligence, CVEs, CVSS interpretation Strong stakeholder communication & reporting skills Desirable: Degree in Cybersecurity ...

Desirable Experience deploying OT monitoring, asset discovery, or threat detection tools Understanding of regulatory and compliance requirements within critical infrastructure environments Familiarity with IT service management practices and project delivery methodologies If you are interested in the above, hit the Apply now button! Cyber Security Analyst, Security Analyst, Cyber Security ...

hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will ...

Location: Milton Keynes Working Pattern: Hybrid – 3 days per week onsite Key Skills Required Background in ServiceNow Development – working with various modules such as ITSM/ITOM/ITBM/HRSD/CSM Use of ServiceNow Studio, Flow Designer and App Engineer Javascript/REST/SOAP Must have ...

documentation skills Max 2-week notice period Desirable OT asset discovery/monitoring tooling experience Exposure to UK critical infrastructure regulation (e.g. NIS, CAF) ITSM and service delivery lifecycle understanding Hybrid IT/OT environment experience ...

specified points during the engagement. Job Requirements: Extensive hands-on experience in ServiceNow delivery, particularly with CSM and ITIL workflows. Proficiency with ServiceNow CSM, ITSM/ITIL, ITOM (beneficial), and CSDM. Experience in delivering ServiceNow integrations using REST APIs. Solid understanding of ServiceNow platform architecture and best practices. Working knowledge ...

closely with Network Operations, Engineering, Security, and third-party vendors Produce service reporting, identify trends, and implement continuous improvement initiatives Ensure effective use of ITSM tooling and maintain governance and compliance standards You’ll work closely with internal operational teams and external stakeholders to ensure exceptional customer outcomes and continuous ...

supplier performance optimisation. Experience leading complex change and transformation programmes, with the ability to manage stakeholders and navigate conflict effectively. Proficiency in IT Service Management frameworks and tools, alongside knowledge of Agile methodologies and emerging automation trends. Previous experience of operating in a global business and aligning local operations with ...

Threat intelligence and threat hunting Information security principles Phishing, ransomware, and modern attack vectors Identity & Access Management (IAM) Joiners, Movers, and Leavers (JML) processes ITSM policies and operational procedures Information classification and handling Experience mentoring, managing, or developing junior analysts Comfortable operating in high-assurance, highly regulated environments Qualifications CISMP ...

issues found during testing. To be successful in the role you will: Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies ...

security tools. Exposure to regulatory requirements for critical infrastructure (e.g. NIS Directive, UK CAF). Understanding of project/service delivery lifecycles and ITSM controls. Security clearance Active SC clearance or SC that has lapsed within the last 12 months is required (no flexibility on this). This ...

clearance or be eligible and willing to undertake. Proven ServiceNow implementation experience, with expertise in at least one of the following modules: SPM, ITSM, GRC, IRM or HRSD. A passion for sharing knowledge, peer reviewing, and setting technical standards. Over 5 years of experience in similar roles within the ServiceNow ...

User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable insights. Highly organised, able to balance priorities ...

IT MSP environment. Strong interpersonal and communication skills, with a customer-first approach. Familiarity with Microsoft Cloud technologies (Teams and Microsoft 365) and ITSM tools like HaloPSA, ITGlue, NetworkGlue. ...

attention to detail, good administrative skills, and experience handling IT equipment, service tickets, and customer requests. Key Responsibilities Manage IT service tickets within customer ITSM systems and ensure SLA targets are met Process joiners, leavers, and break-fix requests Prepare and provision laptops and devices using Microsoft Intune/Autopilot ...

relationships, and service mapping concepts Practical experience with LeanIX or equivalent enterprise architecture tooling Solid understanding of CSDM, application lifecycle management, and ITIL/ITSM processes Proven track record of improving data quality within complex IT environments Experience working across federated or global organisations Excellent stakeholder management skills with ...

standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management skills. Experienced in implementing and managing ITSM platforms. Skilled in managing services through SLAs, XLAs, and KPIs. Evidence of building or scaling a customer service department or offering from the ground up. ...

Project Manager (intermediate) or PMO Specialist as defined by the APM Competency Framework Desirable: Experience managing subcontractors and third-party suppliers. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Experience with process design, process management and governance ...

such as Dell Avamar & Data Domain * Knowledge of Public Key Technologies (Microsoft, Thales) * Familiarity with Cloud Infrastructure Storage and VMware cloud technologies * Understanding of ITSM processes and server administration (e.g., Windows Server) * Proficiency with Event Management tools (e.g., SCOM) and VMware vCenter (use, not administer) * Ability to work shifts ...

well as supporting general warehouse activity The day-to-day tasks they will be supporting are as follows: - Manage service tickets within customer supplied ITSM - adhering to SLA's throughout - Update customer systems manually to ensure both platforms are aligned - Process joiners, leavers and break-fix requests in a timely ...