26 to 50 of 89 ITSM Jobs in the South East

ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers. What you'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams ...

ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers. What you'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams ...

support organisations against demanding business SLAs. Proven experience owning operational services, incident management and service performance within complex technology environments. Strong understanding of IT service management principles, including incident, problem, change and release management. Experience supporting automation technologies such as Power Platform, RPA, Logic Apps, workflow orchestration or similar platforms. ...

within infrastructure environments. Automation and Scripting experience using PowerShell. Windows Server administration experience. Experience with software distribution tools such as MECM. Good understanding of ITSM processes and service management best practice. Experience working within highly secure environments. To apply, please send your CV by pressing the apply button. ...

Vault and backup solutions. Cloud security and cyber security best practices. ISO 27001 compliance, audits and security governance. Windows and Linux environments. IT service management and modern infrastructure practices including DevOps principles. It would be great if you also have experience with technologies such as GitHub, Rundeck or Ansible, alongside ...

planned maintenance and service updates to the user community. Monitoring system alerts, triaging issues, and escalating where necessary. Maintaining accurate incident records within the ITSM system. Documenting resolutions and contributing to the technical knowledge base. Supporting the Major Incident Management process when required. Occasional travel to remote sites … Management. Running PowerShell scripts. End-user device provisioning and user onboarding. Security technologies including Multi-Factor Authentication (MFA) and Conditional Access. IT Service Management (ITSM) platforms such as Atlassian/Jira Service Management or similar. Linux environments such as Ubuntu or CentOS. Desirable experience includes: Windows Server administration and support. ...

Able Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration ...

support Laptop, desktop and peripheral support VPN and basic networking troubleshooting User account, access and permissions support Incident and request management via an ITSM system We're looking for a proactive and energetic 2nd line IT support engineer with great communication skills, strong troubleshooting skills and good knowledge of Microsoft ...

Bracknell, Farnham, Alton Keywords : Customer Support Analyst, Technical Support Analyst, Service Desk Analyst, Helpdesk Analyst, Customer Support, Technical Support, IT Support, 1st Line Support, ITSM, Service Desk, Microsoft 365, Customer Service, Incident Management, Ticket Management, Water Technology, Metering, Utilities, Basingstoke, Hampshire Rise Technical Recruitment Ltd acts an employment agency ...

platforms. Lead cyber security operations, vulnerability management and incident response. Manage infrastructure projects, cloud migration and service improvements. Develop disaster recovery, business continuity and ITSM processes. Support software development teams with cloud infrastructure and DevOps. Manage external suppliers and support CAF, DSPT and security audits. Lead and develop a small ...

Experience Experience working within education technology, schools or a managed service provider. Experience supporting service transitions, customer onboarding or organisational change. Familiarity with PSA, ITSM, RMM and operational reporting platforms. Relevant technical, service management or leadership qualifications. Understanding of safeguarding, information security, data protection and health and safety requirements within ...

solving and technical leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical ...

incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making ...

incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making ...

stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering ...

tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team ...

maintain high standards of behaviour with the client Ability to maintain confidentiality and deal with matters of national security. Experience of Cribl and JIRA ITSM work would desirable. The Team We work hard and often go the extra mile, but we recognise people's efforts and that everyone ...

engagements focused on reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning ...

Looking For Proven experience as a ServiceNow Architect or Senior ServiceNow Consultant. Strong knowledge of the ServiceNow platform, including experience across modules such as ITSM, ITOM and HRSD. Experience designing enterprise-scale ServiceNow solutions. Excellent stakeholder engagement and communication skills. ServiceNow CAD/CIS certifications are advantageous but not essential. ...

requests and user issues. Ensure IT operations remain compliant with GxP, Data Integrity, Information Security, validation and change control requirements. Own and continuously improve ITSM processes, including Incident, Request, Problem, Knowledge and Major Incident Management. Oversee IT hardware, software, collaboration platforms, asset lifecycle management and operational procurement activities. Manage third ...

practices across IT support functions. Person Specification Must-Have Requirements Proven experience managing or leading an IT Service Desk function. Strong knowledge of IT service management processes. Experience handling incidents, requests, and service performance reporting. Ability to lead, motivate, and support a technical support team. Excellent communication and stakeholder management ...

practices across IT support functions. Person Specification Must-Have Requirements Proven experience managing or leading an IT Service Desk function. Strong knowledge of IT service management processes. Experience handling incidents, requests, and service performance reporting. Ability to lead, motivate, and support a technical support team. Excellent communication and stakeholder management ...

understood while maintaining alignment with global application standards. The role would suit someone with a background in Technical Applications Management, Application Support, IT Service Management, Business Systems or Technical Support , ideally gained within a medium to large or multi-site organisation. Additional Information Department: IT Reports to: Head of IT ...

opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience ...

multi-stakeholder defence, aerospace or government contracts Strong P&L management experience and SLA/KPI-driven delivery background Working knowledge of ITIL/ITSM frameworks and MOD procurement/compliance environments Excellent stakeholder management skills, able to translate technical/operational complexity for senior audiences Nice to have Armed ...