Incident Management Jobs

IT Engineer. £30,000 + pool car & excellent job variety. Caerphilly. Investors in People Gold Company. Are you an experienced IT Engineer with working knowledge of Sage 200? Would you like a varied and highly rewarding role where you will get the chance to visit high profile clients in the UK and abroad? Does the thought of being an important part of the IT department for... more ▸

Do you want to make a long-term difference to the people and places of Wales? Are you passionate about protecting the nation against flooding threats and helping the nation adapt to the impacts of climate change? We are looking for enthusiastic, driven and adaptable individuals to join our Warning &... more ▸

NETWORK ANALYST. Location: London (Whitehall) Type of role: perm. Start date: ASAP. The client. Our client is among the world's leading global IT service providers and they are now looking for Network Analyst. The role. As a Network Analyst you will be responsible for: Day to day monitoring and management of the network. Initial network incident diagnosis. Network incident... more ▸

An exciting opportunity has arisen for a Service Desk Analyst to join our IT team. The Service Desk are responsible for being the first point of contact for all incidents and requests and ensuring all calls are answered, logged, diagnosed and resolved/escalated where applicable within agreed SLA timeframes. This role requires a logical approach to troubleshooting and a real... more ▸

* To schedule the day to day workload for engineers. o Ensuring engineers with the correct skill levels attends the call. o Verifying parts have been sent to correct parts location for the attending engineer. o Scheduling, where possible, the closest relevant engineer to the incident. o Ensuring the call has been managed efficiently in order for the engineer to have time... more ▸

Job Description. Our client is looking for a desktop support engineer to assist with 1st Line Support across multiple sites. Customer support is vital in the role and the candidate will be responsible for working toward SLA's and troubleshooting software and hardware issues. Role & Responsibilities. Incident Management. Troubleshooting hardware and software issues. Rebuild and configure PC's and applications... more ▸

Contract Requirement. Service Desk Analyst. Our client, a NHS organisation based in Kent, is currently recruiting for an Service Desk Analyst on a contract basis. The role will involve providing 1st Line Support to users across a busy and fast-paced organisation. Core deliverables will include: Providing 1st Line support. Managing calls and handling resulting incidents/service requests. Supporting the server... more ▸

Spring Technology are working with a market leading provider of infrastructure services, on a new and exciting opportunity to recruit for an experienced Windows 10 Engineer to work within their close knit team in Hatfield or Nottingham. The Role The successful candidate will be working on various Windows 10 based projects both internal and external. You will be tasked with understanding Microsoft's windows 10 roadmap and... more ▸

Our client is looking for an experienced IT Operations Manager to manage day to day Operations; Manage the Service Desk and to be a key member of the IT service. This is an excellent opportunity to work for a highly regarded global company who value their employees and offer a... more ▸

EY TASKS: As an IT Service Engineer the Post Holder will: Take calls from users in calm and professional manner recording all the required information as specified in the IT Service Desk standard operating procedure. Review calls received by e-mail, making contact with the user where necessary to ensure that all the required information is recorded as specified in the IT Service Desk standard operating... more ▸

You'll have the opportunity to work in a forward-thinking technical environment, with a good split between BAU and project work where you can use and hone your understanding of IT best practice across Incident Management, Problem Management and Service improvement, with opportunity to grow professionally... We are currently... more ▸

Interviews to take place when/where: Llandarcy offices early March 2020... Role Purpose. To lead on the provision of technical and specialist advice and knowledge to shape and inform Government and NRW decisions in relation to the Strategic Brexit incident Response. You will work with colleagues from other teams in... more ▸

Job Role: Site Manager. Salary: £40,000 - £50,000. Location: London. Job Description. 9-hour shift between 7am-7pm Mon-Fri including an hour’s break. The main purpose of this role is to will oversee the AV Operation within their area of responsibility and will be the main point of contact for the client senior management. Key Responsibilities. - Direct management of onsite technicians (6 to 8) and cover/freelancers... more ▸

Hours: 37.5 per week. Shifts: Shifts between the hours of 08:00 - 18:00. Description. We are looking for a candidate to join our Service Desk team, which supports James Fisher and its Group Companies services. The primary objective of the role is to act as first point of contact for internal customers; troubleshoot, diagnose and resolve problems and/or escalate to the 2nd line support team... more ▸

An exciting opportunity to work within the financial industry as a Service Delivery Lead, with international travel.Responsible for managing and ensuring IT standards are met, provide reports on a weekly and monthly basis, review IT service performance and provide support to Analysts in reviewing Service performance on a country-by-country basis.Also working alongside Annual Meeting, Protocol and Event Management to provide support in the planning, coordination... more ▸