Incident Management Jobs

Role Purpose. The post holder will sit within a place based Industry Regulation team. This particular role will have a focus on COMAH delivery through intervention planning, safety report review and liaison with Competent Authority colleagues. In total, the post holder will be expected to spend 60% of their time... more ▸

There is a possibility of a permanent role at the end of this depending on workload. The Customer Support Team is an invaluable first point of contact for all customers that need help whilst using various product platforms. The team effectively monitor and respond to customer questions and issues using... more ▸

Working within a Service Management Framework as part of the ICT Team you will provide first and second line fault finding services and IT resolutions. The remit of the IT department covers desktop PCs; Laptops; desk phones; mobile phones and underlying infrastructure. Your customer service skills are of equal importance to your technical knowledge as you will be required to provide direct... more ▸

As a First Line Analyst you will operate the ITSS Incident Management process to respond to incidents and requests for service, reported by customers, managing requests for help to appropriate functions for resolution, monitoring progress, and keeping users informed of progress. Working to SLA's, you will thrive on resolving... more ▸

Robert Half Technology is recruiting for a Service Desk Manager to join an exciting organisation, based in Bristol. The Role. Working as part of a collaborative IT team in Bristol, the Service Desk Manager will lead a team of 1st, 2nd and 3rd line IT professionals. You will be responsible for defining and developing the IT service strategy whilst ensuring that business critical SLA and KPI's... more ▸

ServiceNow Developer Remote Contract - ASAP Start Your new company Hays are recruiting for a ServiceNow Developer to take on this 2month+ remote contract for a market leading organisation based in Gloucestershire. Your new role As a qualified ITIL ServiceNow Developer you will be joining this organisation and supporting them with their technologies. Key functionalities they are looking to get started... more ▸

Systems Administrator. Are you an experienced, forward thinking and motivated IT Professional looking for a new challenge within Health and Social Care? This is an excellent opportunity and exciting time to join our growing and innovative organisation. Trust Care Management Ltd and Focus Care Agency Ltd are currently recruiting for an Systems Administrator who can promote excellent communication,... more ▸

Call Logger/ Service Desk Analyst/ First Line support/ Call Centre. An exciting opportunity has arisen for a Call Logger/ Service Desk Analyst/ First Line Support / Call Centre Analyst to join well established blue chip organisation based at their prestigious offices in Colnbrook. This role will have shift work and some out of hours work. There will be a payment... more ▸

Call Logger/ Service Desk Analyst/ First Line support/ Call Centre. An exciting opportunity has arisen for a Call Logger/ Service Desk Analyst/ First Line Support / Call Centre Analyst to join well established blue chip organisation based at their prestigious offices in Colnbrook. **This role is an initial 8-12 months fixed term contract however is likely to converet to permenant** This role will... more ▸

As a Call Logger/Service Desk Analyst/First Line Support/Call Centre Analyst you will be responsible for receiving and logging all first line technical queries and requests on the service management from internal, external, direct and indirect customers. Key responsibilities and tasks: *To provide support and resolve issues over... more ▸

As a Call Logger/Service Desk Analyst/First Line Support/Call Centre Analyst you will be responsible for receiving and logging all first line technical queries and requests on the service management from internal, external, direct and indirect customers. Key responsibilities and tasks: *To provide support and resolve issues over... more ▸

SCC - Specialist Computer Centres is the leading IT services organisation in Europe. We have been established for over 40 years and have a turnover in excess of £3 billion. Our business continues to grow creating a real career opportunity for an Apprentice IT Distributed Engineer in Bristol. Overall Job Purpose: To attend customer sites to provide support of IT hardware and software products, within the required Service Level Agreement... more ▸

The Company. An international software house is looking to recruit a passionate and enthusiastic Service Desk Duty Manager to join their Service Delivery team, working on a mix of early and late day shifts. The role. Managing, leading and supporting a small team, you will: Ensure major and significant incidents are resolved within agreed Service Levels (SLA) Lead and manage... more ▸

Devops Engineer (Linux Administrator) Birmingham / Remote based £35,000 to £45,000 plus benefits Having successfully recruited for a Devops Engineer last month, my client is currently recruiting for another Devops Engineer with a background in Linux Administration to join their team. This is an excellent opportunity for a Linux Administrator who would like to extend their skillset and work with a range of cutting edge... more ▸

Incident Responder - Cyber Security - 60K - Manchester. ***Apply now for immediate consideration**** Due to expansion in the business, The Manchester office is looking for a Cyber Incident Responder to join their leading organisation. This consultancy is becoming a leader in the Forensics and Cyber Security sector and are looking to add to their team rapidly; with clients based across the country within... more ▸