Incident Management Jobs

Incident Manager Remote working £400-450 per day You will be the point of contact for everything related to the production environment. You will lead Incident Management, working in collaboration with different technology support organisations and business stakeholders to drive fast and reliable incident resolution. Key Skills: * Several years of experience within an IT operations organisation. * ITIL certification and experience... more ▸

Network Engineer - Permanent - Manchester - Up to £45 000. Talent International is working in partnership with a leading organisation that is looking to recruit a Network Engineer on a permanent basis. Based in Manchester, the successful candidate will play a key role in providing 2nd and 3rd line support to the organisation. The successful will be able to hit the ground running, be comfortable liaising with stakeholders and different levels... more ▸

Service Operations Manager - Incident Management Shift Leader. A new opportunity for a Service Operations Manager with experience of managing Incident Management shifts and teams to join a fast-growing, hugely successful disruptive Tech Company in Hatfield, Hertfordshire - just North of London. As the largest organisation in their field, this impressive company are seeking a Service Operations Shift Leader to come on board and take... more ▸

Our leading client has an urgent contract requirement for a 3rd Line Cloud Engineer. The main purpose of the role is to respond to incidents logged on the Incident Management system, providing end users with a technical solution within SLAs. - Exposure to Cloud (Azure, AWS, 0365) technologies is essential. - Proven experience delivering projects and complex changes. - Identity Management (Microsoft / AWS) - Powershell... more ▸

My client, an SME based in Wiltshire, is looking to recruit a strong IT Infrastructure Engineer to join a very busy and growing department The role is extremely varied and includes... more ▸

This company is looking for a Payment Application Service Desk Analyst to join their Sheffield based Operations team. You will be responsible for the pro-active monitoring of their Processing managed services and first line fault resolution. The role requires excellent communication and problem-solving skills as customer communication, service and service availability are critical elements of the role. Being... more ▸

Job Type: Permanent. Job Location: Basingstoke... Our Client, one of the world's foremost Telecoms companies, is looking to recruit a Lead Operations Technician to join their business in Basingstoke. Job Description. Delivering the agreed scope for their customers in line with the agreed documentation. Align and complement the BAU... more ▸

Service Manager / Account Manager An exciting opportunity has arisen for a client / customer facing Service Delivery and Account Manager to join an expanding business who are a market leader in their sector offering outsourced IT services across Infrastructure, Cloud Storage, Network Connectivity / UC and Cyber Security. This role will be based at the head office in Luton with limited travel to client sites... more ▸

A Service Desk Analyst is required for an initial 6 month contract for our client based in Prestwich, Greater Manchester. The successful candidate will provide first line incident management support endeavouring to resolve IT incidents at first point of contact, using initial assessment and after appropriate categorisation using knowledge material. You will be responsible for the effective escalation and assignment of customer... more ▸

SERVICE DESK ANALYST 6 MONTHS ASAP START DATE BURY ST EDMUNDS INSIDE IR35 RATE - NEGOTIABLE As an IT Service Engineer the Post Holder will: Take calls from users in calm and professional manner recording all the required information as specified in the IT Service Desk standard operating procedure. Review calls received by e-mail, making contact with the user where necessary to ensure... more ▸

Gleeson currently have a fantastic opportunity for an experienced Technical Support Analyst to join a globally recognised organisation based in the East Midlands. The role will be centred around Service Management and will require the successful candidate to have a strong background within customer service, balanced with a strong technical knowledge of IT system support. Purpose of the role. To provide a primary interface for... more ▸

Assist in the setup of Outlook, OneDrive for Business and Skype/Teams for end users... Uses corporate incident management system to record and track all support work... You will have previous experience of installing a variety of software on client devices through various means (SCCM packages, network locations, setup media... more ▸

Now, more than ever we are ensuring the continuity of critical services that matter and we are still recruiting during these challenging times. If it takes seriously complex IT systems to keep your organisational skills challenged, and you’ve never encountered a network you didn’t want to improve, there’s a digital revolution brewing in the UK that could use your talents. From public service... more ▸

About the role... Working within our Migration Control Centre you will provide the Migration Manager with proactive support for incidents and maintenance activities. You will be part of a small team of support analysts providing 1st line triage, 1st and 2nd line incidents and request resolution raised by our client to agreed target resolution times. This is a fixed... more ▸

IT Infrastructure Engineer position in Sheffield. For our prestigious and well-known client, we are looking for an experienced Infrastructure Engineer with solid knowledge around. Citrix. . The successful postholder will be responsible for effective communication with the customers and acting as an escalation point for Service Desk, customer and problem management technical issues. Job Type - Permanent. Location - Sheffield. Salary... more ▸