Incident Management Jobs

Major Incident Management Lead Bromley 6 months contract Client is financial services company requires an experienced Major Incident Management Lead to join their team on a 6 months interim basis and is offering a competitive daily rate for the position. I am currently recruiting for a leading UK Insurer who requires a Major Incident Management Lead to join their team for 6 months. This is a fantastic opportunity to broaden... more ▸

An SD&I Service Introduction Lead is required by a leading organisation based in Weybridge. The successful candidate will ensure that their projects delivering changes to SD&I services or delivering new consumers of SD&I services successfully transfer into support, according to customer expectations. The SD&I Service Introduction Lead will have numerous responsibilities, to name a few they will: -Manage acceptance into service for SD&I provided services according to the... more ▸

IT User Management Analyst Full time Monday to Friday We are currently recruiting for IT User Management Analyst on behalf of our client. The main purpose of this role is to develop and to administer access processes to ensure that all staff internally and within the retailer network is allocated the correct IT access rights. The role is responsible for processing and coordinating timely responses... more ▸

Job Description. To provide effective and positive first line customer focussed support through managing calls and handling the resulting incidents or service requests, supporting the service operation using the incident management and request fulfilment processes. Duties & Responsibilities. To be responsible for undertaking a wide array of tasks to ensure that all Service Desk duties are effectively carried out,... more ▸

Have you managed an Incident Response practise before? Built one up from the ground up? Are you looking for the next step in your career and want to work with a company who will allow you full autonomy to lead the Cyber Incident team? I'm after a Cyber Incident Manager to join a global, digital client based in London, supporting the wider business... more ▸

I'm currently working with a Merseyside based client to recruit an interim Applications Manager. This role has arisen due to a secondment and will last for 10 months. Based in Merseyside, the business has a need for a contract Applications Manager to join the team. With 2 direct reports and 8 indirect, the role requires a candidate with good managerial experience alongside application understanding and... more ▸

We are looking for a Service Delivery Manager in Ipswich on a permanent basis that will oversee a small service management department that enables the delivery of a high-quality service to their clients where you will work with external customers. looking after managed service contracts, managing change requests and managing the ongoing delivery of support contracts to customers. You will be the owner... more ▸

The Service Desk Analyst role is that of providing effective and positive first line customer focussed support through managing calls and handling the resulting incidents or service requests, supporting the service operation using the incident management and request fulfilment processes, in line with Service Desk objectives. The back office role processes requests for customer access... more ▸

We have an exciting opportunity to join comparethemarket.com as a Service Delivery Analyst. Your role will be supporting and guiding development teams through the Service Management processes and providing first line technical support when required. You’ll be tracking incidents from incident occurrence through to resolution and closure and identifying key gaps and actions to prevent repeats of the incident. Tracking and... more ▸

Service Desk Analyst - Bicester - £27,000 - £30,000. - We're looking for a Service Desk Analyst to provide second and first line support for a client in Bicester. Within this role, you'll have the following responsibilities: Provide 1st and 2nd line helpdesk support. Assist with purchase, setting up, maintenance and repair. Install and configure software applications. Produce and maintain IT statistics... more ▸

Support Analyst. Helpdesk Desk / Helpdesk Analyst required to join one of the world's top professional services firm, in their Colchester based remote IT Support Team on their 1st / 2nd line Service desk. You will be part of the 15 person IT Service Desk / Helpdesk providing 1st and 2nd line remote support to users on MS Windows, Office, Active Directory, Citrix, Mobile Devices and... more ▸

My client is searching for a Solutions Architect to be based in Birmingham. The main skillset required for this role is experience within the support and configuration of gateways, specifically Axway API Gateway. Main Responsibilities: Responsible for the initial set-up and configuration of gateways, and then the administration and support of them to ensure maximum performance. Implementing operation improvements to the platform. Responsible... more ▸

Major Incident Manager. A new opportunity has arisen for a Major Incident Manager to join a fast-growing, hugely successful and innovative Tech Company in Hatfield, Hertfordshire - just North of London. As the largest organisation in their field, this impressive company are seeking a Major Incident Manager to come on board and take responsibility for all technical incidents across the business, ensuring that... more ▸

One of our globally recognised clients, based in Guildford are looking to recruit a Service Delivery Manager and they are offering a starting salary from £35,000 to £ 45,000. Service Delivery Manager Technical Skills Hold either ITIL or ITSM qualification. Will be an experienced Service Management professional. Will have previous experience as a Team Lead or Service Management in a varying environment of incident management. Will have... more ▸

Senior Incident Manager. Ruddington, Nottinghamshire. : Up to £55K (with a bonus) I am looking for a Senior Incident Manager to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. The Incident Management function is there to support the needs of Service Users (mainly Energy Suppliers, but also Network Operators and other... more ▸