Incident Management Jobs

A market leading client of mine is looking for a Network Engineer to join their team in Leeds on a permanent basis. Duties Required of the Network Engineer: Providing a friendly, professional service to our customers at all times ensuring appropriate incident management processes are followed, directly resolving as many incidents as possible and escalating where appropriate. Working in collaboration ..... more ▸

A market leading client of mine is looking for a Network Engineer to join their team in Leeds on a permanent basis. Duties Required of the Network Engineer: Providing a friendly, professional service to our customers at all times ensuring appropriate incident management processes are followed, directly resolving as many incidents as possible and escalating where appropriate. Working in collaboration ..... more ▸

Role: IT Infrastructure Technician – 3rd Line. Location: Sutton Coldfield. Salary: £30,000 - £40,000 DOE. A fantastic opportunity has arisen for an experienced. IT Infrastructure Technician – 3rd Line. to join a leading organisation in Sutton Coldfield. The successful candidate will be responsible for the provision of 3rd line technical support, covering Incident management for hardware,..... more ▸

Project Manager (Experience with ZenDesk)/3 month contract/Hertfordshire/£500 per day Negotiable. Spring Technology are currently recruiting on behalf of one of our leading Clients in the market and they are seeking a Project Manager with experience with ZenDesk being the essential requirement. This role will entail being responsible for improving the incident management reporting. The primary objecti..... more ▸

Venesky-Brown's client, a public sector organisation, are currently looking to recruit a Server Analyst based in West Dunbartonshire for an initial 7 month contract on a rate of £300-350/day (inside of IR35). Requirements: - Provide operational third tier support services for Incident Management based on Key Performance indicators and in accordance with defined Service Level Agreements including dev..... more ▸

Role Overview. Working as part of the AMT-SYBEX Support Services team this role involves providing 1st/2ndLine support to various client organisations using our solutions. The role will include: Logging incidents received directly from end users via phone and email into our Incident Management System. Provide 1st and 2nd Line diagnosis and resolution. Progression and... more ▸

Project Manager (Experience with ZenDesk)/3 month contract/Hertfordshire/£500 per day Negotiable Spring Technology are currently recruiting on behalf of one of our leading Clients in the market and they are seeking a Project Manager with experience with ZenDesk being the essential requirement This role will entail being responsible for improving the incident management reporting. The primary objectives... more ▸

Summary. A fantastic opportunity has arisen for a Team Leader within Swap Support in Hatfield. The role will focus on achieving department objectives, team productivity, incident management (open incidents, closures, issues), the feeding back and improvement of staff processing accuracy, holiday planning & return to work interviews, sickness cover, escalated complaints and maintaining team moral..... more ▸

Role: Application Support Lead Location: Basingstoke Salary: £41,000-£56,000 Responsibilites: Incident Management Incident ManagementTechnical support leadership, Investigate and resolve production issues. Environment, Config changes and Data Fixes. Proactively monitor applications health. Ensure SLA compliance for incident response and incident resolution. Ticket status updates and coordination ..... more ▸

Junior Network Engineer / Network Engineer / Network Analyst / Network / LAN / WAN / Contract / 4 months / Newcastle Role: Network Engineer Contract: 3 Months Rate: £150pd-£175pd Our leading client are looking for a Network Engineer with experience of working with network infrastructure, specifically around LAN and WAN. Skills and experience required * Strong Network experience * LAN experience * WAN experience * Incident... more ▸

About The Role Your role will be to provide excellent first-line incident management, request fulfilment and problem management for the Society’s IT systems while ensuring compliance with the Society’s IT and Security Policies and minimizing the impact of IT incidents on the business. Your responsibility will extend to having to provide a good level of IT customer support for over 2,000..... more ▸

Contract Job Alert. Title: IT Service Delivery Manager Location: Cambridge Day Rate: £300 - £375 per day (DOE) Duration: 3 - 4 months with view to extend Brief Overview: I am currently representing a well-known business who are looking to bring in an IT Service Delivery Manager to join their transformation programme. The IT Service Delivery Manager will have hands on experience in incident management and tran..... more ▸

To manage the performance of services provided to clients as per agreed contract and ensure that Service Levels are achieved. - Operational responsibility for service delivery targets, SLA’s, OLA’s and contractual compliance. - To ensure adherence to service management principles - ITIL led; Configuration Management, Problem Management, Change Management, Incident Management including Major Incident..... more ▸

My client based in leeds are looking for a Service Desk Analyst on an initial 2-4 week contract The organisation have a large outstanding number of tickets and requests. You will be working as part of the service desk to help reduce this number as well as getting involved in standard support issues when required You will also be required to write documentation for current staff on areas of support... more ▸

Operational Security Analyst. Southampton based Technology Services company is recruiting for an Operational Security Analyst on a permanent basis. Salary: Up to £45,000 plus benefits. The areas this role will cover are operational security, Security Incident Management and Compliance. Essential skills required: *5+ years experience within an IT role. *2+ years within a security role. *Strong Microsoft Wind..... more ▸