26 to 50 of 592 Incident Management Jobs in London

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio ofwealthproducts built on a common Investment Platform. We are seeking a Head of Production Management to lead ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio ofwealthproducts built on a common Investment Platform. We are seeking a Head of Production Management to lead ...

vast amount of data generated by banks and financial institutions. Requirements As Director of Platform Engineering, you will: Lead the day‐to‐day management, reliability and continuous improvement of ITRS’ Analytics SaaS platform, with a strong focus on Kubernetes‐based services, cloud‐native operational excellence and measurable service outcomes. … operating culture focused on ownership, automation, reliability and continuous improvement. Remain highly hands‐on, working directly with engineers on production issues, Kubernetes troubleshooting, incident response, deployment automation, observability, capacity management and service resilience. Drive the evolution of SaaS engineering towards a more automated model, reducing manual intervention, operational ...

banking powered by modern technology.Job PurposeThe Cyber Operations & 3rd-Party Security Manager is responsible for the Bank's cyber security operations, threat detection, incident response, vulnerability management and 3rd-party cyber risk management capabilities. The role ensures that cyber threats, vulnerabilities, supplier risks and security events … supporting the confidentiality, integrity and availability of the Bank's information assets and services.The role leads the operational execution of the Bank's Cyber Incident Response Plan (CIRP), manages relationships with security service providers, and provides oversight of cyber risks arising from suppliers, outsourced services and 3rd parties.To place ...

growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.The Role The Service Management group resides within the Technology Operations function within Refinitiv. It provides operational end-to-end service ownership and support, and manages incident, problem … change management processes.The Service Manager (SM) is accountable for service management throughout the service lifecycle and for providing expert input into incident resolution, problem management and change planning. They will focus on the customer experience, ensuring that providers and capabilities meet agreed levels. They will also ...

opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.## ## The RoleThe Service Management group resides within the Technology Operations function within Refinitiv. It provides operational end-to-end service ownership and support, and manages incident, problem … change management processes. The Service Manager (SM) is accountable for service management throughout the service lifecycle and for providing expert input into incident resolution, problem management and change planning. They will focus on the customer experience, ensuring that providers and capabilities meet agreed levels. They will ...

engineering solutions that make Cboe's operational environment faster, smarter, and more resilient.The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that … implementing recommendations for improvementSupporting governance, monitoring, and reporting of operational resilience by:Preparing regulatory self-assessments for operational resiliencePreparing regular reports for senior management and board committeesMaintaining operational resilience management informationSupporting the analysis of test results and tracking/reporting remedial actionsBuilding and engineering resilience infrastructure, including:Building ...

ability to recover within defined limits, producing test evidence, results analysis and remediation plans for any breaches. Develop, test and refine Business Continuity Management, Incident and Crisis Management and Incident Response Plans. Coordinate operational resilience testing exercises, including scenario testing, stress testing, and crisis simulations Monitor … compliance, operations, IT and business functions to embed resilience principles. Develop and deliver operational resilience awareness training and communications to staff, stakeholders and senior management Key Deliverables: The job holder owns and maintains the following as evidence of control effectiveness: IBS register and impact tolerance workbook, version-controlled ...

into core business operations. You will act as a strategic partner to product and business leadership—proactively challenging and guiding the identification, assessment, and management of risks. This role goes beyond traditional risk oversight, focusing on predictive and forward‐looking risk management, leveraging data analytics, automation … control effectiveness. You will provide independent and constructive challenge on the design and effectiveness of internal controls, ensuring alignment with control testing and issue management frameworks. By integrating technology‐enabled risk insights into business decisions, you will help drive more timely, informed, and resilient risk outcomes. Primary responsibilities ...

year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group … keeping knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce ...

looking for support from an exrternal consultant to help implement and configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with ...

fosters cross-functional collaboration around a shared client-centric vision. As part of the Global PMO, you will lead key global client data management initiatives, partnering with Business, IT, Legal, Security, Data Governance and external partners to drive scalable, compliant and client-focused solutions. You will play a central … governance, data quality, privacy and client data capabilities while ensuring alignment across a complex global organisation. This role requires strong expertise in client data management, stakeholder engagement, governance and project delivery within an international matrix environment. Reports to: Head of Global PMO - Pioneer Key Responsibilities Client Data Management ...

Cyber Response Services (CRS) Team within our Cyber Advisory practice. Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a case manager on medium to large cases. This is a hands-on incident response role and an opportunity … through a range of security certifications. In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will ...

Support Analyst with 1st and 2nd Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least … financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FISIntegrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‐critical processes ...

incidents, ensuring they are resolved efficiently within agreed SLAs. Maintain detailed records of investigations and resolutions for reporting and analysis. Participation in problem management & major incident management, as required. Conduct audits on accounts/AD groups, including cleaning up leavers and users with revoked access.Support system outages … issues, performing high-level analysis, and keeping stakeholders informed.Offer testing for initiatives such as black building and DR scenarios.Implement a status page solution for incident updates.Collaboration & Stakeholder EngagementWork closely with cross-functional teams to ensure effective resolution of cases and incidents. Liaise with external managed service providers to support ...

Information Security Engineer London to 150kAre you an experienced Information Security professional with Investment Management experience You could be progressing your career, working at the intersection of technology, security and governance within a fast paced Hedge Fund.As a Senior Information Security, you'll play a key role in ensuring … opportunities for improvement and drive remediation through to completion.You'll act as the technical authority for security assurance, providing oversight across identity and access management, vulnerability management, cloud security, endpoint protection, incident management, logging and monitoring, ensuring security controls are effective, measurable and continuously improving.This ...

Cyber Response Services (CRS) Team within our Cyber Advisory practice.Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a case manager on medium to large cases.This is a hands-on incident response role and an opportunity to join … through a range of security certifications.In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will be expected ...

face a challenging cyber threat and look to us to help them understand and respond to that threat.This is a hands-on and operational management role with opportunities to grow into service line leadership. The successful candidate is expected to manage a broad range of cyber-security incidents … well as perform digital forensics (disk, volatile memory, network packets, logfiles) and help advance KPMG’s incident response processes and methodologies. In this role we are looking for a person who can demonstrate strong technical background, significant experience in incident response and digital forensics and is looking ...

MAIN DUTIES Information Security & Risk Management Maintain and continuously improve the ISO 27001:2022 ISMS, including the Statement of Applicability, information security policies, standards and procedures, and the supporting documentation register, ensuring they remain current, mapped to control frameworks and audit-ready. Provide proactive security and data protection assurance … that run day‐to‐day security monitoring, detection and remediation, rather than performing these activities hands‐on. Conduct and coordinate threat intelligence and vulnerability management interpreting relevant intelligence, tracking identified vulnerabilities against remediation SLAs, coordinating timely remediation with technology teams and external providers, and keeping abreast of the evolving ...

underpinned by technology created with purpose.Your RoleThis is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support … clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams, you will contribute to assessments, transformation programmes and service improvement initiatives that enhance business outcomes, user experience ...

relevant business leads in the firm. Key Responsibilities • Information Security Controls & Governance • Information & Cyber Security Assurance • FCA Compliance & Regulatory Security • Identity & Access Management (Entra ID, Conditional Access, PIM, Intune, M365, AWS IAM) • Cyber Security Strategy & Risk Management • Cloud & Technology Security (AWS) • Third-Party Risk Management • Operational Resilience … Incident Management • Security Awareness & Culture • Penetration Testing Essential Skills and experience • Experience in Information Security, Cyber Security, Technology Risk or Security Governance • Experience in FCA-regulated financial services • Strong knowledge of ISO 27001, NIST and CIS Controls • Strong understanding of Microsoft Entra ID and AWS security • Experience conducting ...

Cyber Response Services (CRS) Team within our Cyber Advisory practice. Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a case manager on medium to large cases. This is a hands-on incident response role and an opportunity … through a range of security certifications. In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will ...

believe in traditional relationship and service-led banking powered by modern technology.Job PurposeSupport the Bank's operational cyber security capability through cyber security monitoring, incident response coordination, vulnerability management, supplier assurance and operational reporting activities.To place the interests of customers at the centre of all activities … Operations Centre (SOC) and threat monitoring providers.Coordinate cyber security alerts, incidents and escalations, ensuring actions, decisions and outcomes are appropriately recorded and tracked.Act as Incident Coordinator during cyber security incidents, supporting incident management, communications, action tracking and post-incident activities.Maintain incident, vulnerability, threat intelligence ...

rather than a hands-on technical security position.Key Responsibilities:Develop supplier onboarding packs covering security processes, policies, governance and reporting.Align incoming suppliers with established Incident Management, Vulnerability Management and Security Assurance processes.Define supplier roles, responsibilities and interaction models across the SIAM/OI environment.Identify and manage gaps … between supplier capabilities and existing security requirements.Support Security Management Plans, compliance reporting, audit and assurance activities.Support Operational Readiness Reviews (ORR) and Service Commencement activities.Produce clear, reusable security and service management documentation.Coordinate with incoming and incumbent suppliers, transition teams and client stakeholders.Support operational readiness across incident management ...

will be responsible for supporting enterprise data centre operations, remote office infrastructure, physical server platforms, structured cabling, power and cooling coordination, asset lifecycle management, and infrastructure resiliency. This is a unique opportunity to join a growing Infrastructure Engineering team responsible for maintaining highly available, secure, and scalable technology platforms … teams, and external vendors for data center activities. Maintain accurate rack elevations, cabling documentation, power mappings, asset inventory, and operational records. Support hardware lifecycle management, including procurement coordination, deployment, refresh, warranty tracking, maintenance, and retirement. Perform hardware troubleshooting for physical servers, rack‐mounted devices, PDUs, cabling, and connectivity issues. ...