Service Desk Manager
- Hiring Organisation
- MSP Talent Bridge Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £55,000 per annum
Proven experience managing or leading a service desk team within an MSP or IT services provider. Strong technical grounding across core IT infrastructure – Microsoft 365, networking, cloud services and end-user support, with 3rd line experience essential. Confident owning SLAs, KPIs and reporting, with a track record ...