176 to 200 of 800 Microsoft 365 Jobs in the UK excluding London

escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support Microsoft 365, including user management, migrations, Intune, Entra, and Defender. Troubleshoot and maintain Windows Server environments, including Active Directory, DNS, and Group Policy. Support … their professional development. Progress towards 3rd line responsibilities as skills develop. Skills and Experience Essential: Minimum 2 years of MSP experience. Strong knowledge of Microsoft 365, Windows Server, and networking. Experience with PSA and RMM tools, including HaloPSA and Datto RMM. Microsoft or CompTIA certifications (A+ ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

migrations, upgrades) Configure and manage network equipment, including switches, firewalls, and wireless environments Administer Windows Server, Active Directory, and virtualised environments Support and maintain Microsoft 365/Azure services Perform root cause analysis and implement permanent technical solutions Support multi-site infrastructure improvements and standardisation Assist … levels of incidents during high workload periods, providing hands-on support where required Experience Required Proven experience at senior support/infrastructure level Strong Microsoft stack: Windows Server, Active Directory, Microsoft 365 (Azure beneficial) Strong networking experience, including: Switch configuration (VLANs, port configuration, trunking) Firewall configuration ...

customer service skills. Excellent planning & organisational skills. Ability to work independently and under pressure with minimal or no supervision. Microsoft qualifications around M365 and Azure, or equivalent experience. Previous experience in a technical second-line support role. Strong analytical skills and a creative approach to problem solving. Knowledge … Microsoft stack, including Entra ID, Azure, SharePoint Online, M365, Exchange Online and 3rd party backup solutions. Experience with Windows 11 endpoints, Apple mobile devices, and Windows Server 2019+. An ability to work with security in mind in approach to all fixes. A working knowledge of TCP/ ...

customer service skills. Excellent planning & organisational skills. Ability to work independently and under pressure with minimal or no supervision. Microsoft qualifications around M365 and Azure, or equivalent experience. Previous experience in a technical second-line support role. Strong analytical skills and a creative approach to problem solving. Knowledge … Microsoft stack, including Entra ID, Azure, SharePoint Online, M365, Exchange Online and 3rd party backup solutions. Experience with Windows 11 endpoints, Apple mobile devices, and Windows Server 2019+. An ability to work with security in mind in approach to all fixes. A working knowledge of TCP/ ...

server, cloud, networking, and virtualisation technologies Act as a technical escalation point for complex incidents and problems Manage and maintain Windows Server environments Support Microsoft 365, Azure, and hybrid cloud solutions Configure and troubleshoot networking infrastructure including switches, firewalls, and VPNs Work across VMware and Hyper … infrastructure improvement projects Create and maintain technical documentation Tech Stack/Keywords Windows Server Active Directory (AD) Group Policy (GPO) DNS/DHCP Microsoft 365 Exchange Online Azure Entra ID/Azure AD VMware vSphere/ESXi Hyper-V Cisco Networking VLANs VPNs Firewalls Intune SharePoint Teams ...

have experience of managing applications and platforms? Do you have experience of managing Microsoft 365 applications with strong SharePoint & Purview skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades … Lead, Senior Platform Support, or Modern Workplace Lead capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience implementing and managing Microsoft Purview & SharePoint Online. Project Management ...

business tooling and automation platforms that support colleagues across the organisation. You'll play a vital role in developing and enhancing solutions using Microsoft Power Platform, supporting ServiceNow administration and reporting, and helping the business maximise the value of its digital tools. Working closely with both IT teams … office and home-based working. Office base is in East Leake, or Elland What we're looking for Proven experience developing solutions using Microsoft Power Platform, including Power Apps and Power Automate. Strong understanding of business process automation, workflow design, and digital transformation initiatives. Experience working with Microsoft ...

Responsibilities Providing 2nd and some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design, implementation, and delivery … number of the following technologies: Previous experience in a 2nd line MSP support position Experience working within an MSP environment would be highly beneficial Microsoft 365 Azure Active Directory and Entra ID Windows Server Intune Exchange Online Networking technologies including DNS, DHCP, TCP/IP, VLANs ...

have experience of managing applications and platforms? Do you have experience of managing Microsoft 365 applications with strong SharePoint & Purview skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades … Lead, Senior Platform Support, or Modern Workplace Lead capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience implementing and managing Microsoft Purview & SharePoint Online. Project Management ...

support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside support, email, and ticketing systems. Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments. Work with networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues … contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, Firewalls, and cybersecurity. Excellent communication, organisation, and customer service skills. Possess ...

across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user account management Windows 10/11 environments Assist with: New starter onboarding and leaver … Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ...

across offices and meeting spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user account management Windows 10/11 environments Assist with: New starter onboarding and leaver … Desk, or Desktop Support role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ...

support when required Work closely with internal teams and client stakeholders Maintain accurate documentation and service records Contribute to service improvement initiatives Technical Environment Microsoft 365, Azure and identity platforms Windows Server and virtualised environments Networking, switching and firewall technologies Intune and endpoint management SharePoint and collaboration … tools Backup, DR and security tooling PowerShell and automation Requirements 5+ years' experience in IT support, infrastructure or MSP environments Strong troubleshooting across Microsoft and business systems Experience with virtualised environments and networking concepts Working knowledge of Group Policy and Microsoft 365 (including Conditional Access) Experience ...

Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments. Escalate complex issues to 3rd Line Support when required. Work with networking, virtualisation … service improvements. Mentor junior team members and share technical knowledge. Requirements Minimum 18 months' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, firewalls, and cybersecurity. Excellent communication ...

switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders … network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues ...

phone, email, chat and face-to-face interactions Troubleshooting and resolving hardware, software and user account issues Managing user accounts and permissions within Microsoft Active Directory Supporting Windows 10 and Windows 11 devices, including deployment, configuration and maintenance Assisting users with Microsoft 365 applications and collaboration … best practices Nice to Have Previous experience in a 1st Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here ...

/L2 Support Technician will provide first and second-level technical support to a variety of clients. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues … Proven experience as a Technical Support Specialist or similar L1/L2 support role. Proficiency in both Windows and MacOS environments. Good knowledge of Microsoft 365 applications Exposure to Microsoft Administrative tools Basic understanding of networking principles and troubleshooting. Desire to learn new skills, acquire knowledge ...

Start Date: 01/07/2027 Role Overview We are seeking an experienced Product Owner (Purview) to support the delivery and adoption of Microsoft Purview capabilities across a large-scale organisation. Working closely with the Lead Product Owner, you will provide expert guidance on Purview strategy, prioritisation … implementation. Key Responsibilities Review and prioritise Microsoft Purview capabilities and requirements. Provide recommendations on: Information Protection Data Loss Prevention (DLP) Insider Risk Management eDiscovery Support delivery of the Purview product strategy and roadmap. Engage stakeholders and establish cross-functional processes. Drive adoption and best practice across the organisation. Essential ...

users, ensuring professional, responsive service Manage incidents and service requests via ServiceNow in line with SLAs and ITIL best practice Deliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration tools Provide onsite and field-based support, including executive meetings … supporting senior/VIP users Proven experience across Service Desk, EUC, or VIP support (L1–L2 + complex issue handling) Strong troubleshooting across Windows, Microsoft 365, enterprise apps, identity and access, and end-user hardware Experience with ITSM tools (e.g. ServiceNow) and SLA-driven environments Knowledge ...

Line. The Role You will provide advanced technical support to end users, handling escalated tickets from 1st Line and resolving issues across a broad Microsoft and virtualisation stack. You'll work to SLA targets, maintain accurate ticket documentation and escalate complex issues to the 3rd Line team where required. … Responsibilities: Provide 2nd Line support, handling escalations from 1st Line across client IT environments Troubleshoot and resolve issues with Microsoft 365, Azure, Intune and Windows Server Support virtualisation platforms including VMware and Hyper-V Assist with networking troubleshooting TCP/IP, DNS, DHCP and routing Maintain clear ...

resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops … desktops, printers, mobile devices). Diagnose network connectivity issues (LAN/Wi-Fi/VPN). Support collaboration tools such as Microsoft Teams, SharePoint, and OneDrive. Liaise with third-party suppliers and escalate issues where required. Assist with system builds, configuration, and software deployments. Additional Duties Support onboarding ...

connectivity issues. Manage and optimise Windows Servers, VMware virtualisation platforms, and storage solutions to ensure high availability and performance. Administer cloud-based services including Microsoft 365, Exchange Online, SharePoint, and Teams, ensuring seamless collaboration and security. Oversee user account lifecycle processes such as onboarding, role modifications … Windows Server environments and supporting virtualisation platforms like VMware. Strong understanding of networking principles, including switching, routing, and wireless connectivity. Hands-on experience with Microsoft 365 administration and cybersecurity best practices. Familiarity with backup and disaster recovery technologies such as Veeam. Experience working within ticketing systems ...

support to users across the organisation Monitor system performance and resolve hardware, software, and network issues Manage Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 environments Support virtualization platforms such as VMware or Hyper-V Assist with cybersecurity measures including patching, antivirus, backups, and access controls … Candidate: Previous experience in an IT Systems Engineer, Infrastructure Engineer, or similar role Strong knowledge of: Windows Server environments Active Directory & Group Policy Microsoft 365 administration Networking fundamentals (TCP/IP, switches, firewalls, VPNs) Virtualisation technologies Experience with backup and disaster recovery solutions Excellent troubleshooting and communication ...

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...