1st Line Support Engineer
- Hiring Organisation
- A1people
- Location
- East Sussex, Crowborough, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £30000/annum
maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues (Wi-Fi, connectivity) Guide users through step-by-step fixes … under pressure Ideally Experience working within an MSP environment Knowledge of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to cloud platforms (Azure/M365) Industry certifications (CompTIA, Microsoft) Please make sure that your location and phone number are included in your application. ...