IT Engineer
- Hiring Organisation
- Specialist Recruit
- Location
- Sevenoaks, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,500 - £27,500 per annum
their busy Service Desk team. This is a great opportunity for an IT professional looking to develop their career while gaining exposure to Windows, Microsoft 365, Exchange Online, Active Directory, networking, servers, virtualisation, cloud and cybersecurity . The Role Provide 1st line IT support by phone … email. Manage and resolve 20+ tickets per day , working within agreed SLAs. Troubleshoot Windows, Microsoft 365, email, connectivity, printers, telephony and third-party applications. Take ownership of tickets through to resolution and keep customers updated. Escalate more complex issues where required. Deliver a consistently high level ...