Microsoft Dynamics 365 commerce
- Location
- Coventry, England, United Kingdom
Client a Banking Group in UK. Job Summary: The Senior Administrator for Support & Operations plays a crucial role in delivering advanced technical support for O365 environments. This position emphasizes troubleshooting, root cause analysis, and proactive measures to enhance customer satisfaction and operational efficiency. The successful candidate will ensure adherence … quality standards and work collaboratively to maintain a secure and seamless operational environment. Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting Root Cause Analysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets ...