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dedicated to maintaining an efficient and seamless IT environment. The ideal candidate will play a pivotal role in resolving advanced technical issues, including Microsoft 365 and Windows operating systems environments whilst being proficient in security practices (i.e. MFA) MacOS, mobile device management and remote support tools. This position requires … support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Proficiency in Microsoft Office 365 Support (M365 & O365) Proficiency in Windows 10/11 Operating Systems and associated troubleshooting Proficiency in MacOS troubleshooting and support Security awareness ...

effectively during incidents, outages and service-impacting events.Identify recurring issues and implement long-term solutions.Technical LeadershipProvide hands-on technical support and guidance across:Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)Microsoft Entra ID (Azure AD)Active Directory & Group PolicyWindows 10/11 & Windows ServerAzure & Hybrid Cloud EnvironmentsIntune/Endpoint ...

Manager (Intune) Active Directory VDI and Remote Desktop Services BitLocker and endpoint security Software deployment and application packaging VPN and remote access technologies Microsoft 365 & Collaboration Exchange Online Microsoft Teams SharePoint Online Azure Active Directory/Entra ID Mobile Device Management Email security solutions Infrastructure & Cloud Windows Server VMware ...

Line IT Support, Service Desk Analyst or Technical Support Engineer role Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications Experience with Entra ID, Active Directory, Intune and Autopilot administration Experience with DNS and DHCP configuration and troubleshooting Experience working within an ITIL framework, including ...

preproduction environments, coordinating with internal resources and vendors. Engages in self-directed continuous improvement and learning of ECI and Industry products including Azure/O365/AWS certifications throughout the year. Who you are: Bachelor's degree in Computer Science or a related technical discipline, or equivalent hands-on experience ...

including: Delivering IT system migrations and infrastructure refresh projects for SME organisations. Deploying and configuring servers, networks, firewalls, and core IT infrastructure. Delivering Microsoft 365 projects, including Microsoft Entra ID, Intune, Conditional Access, and cloud migrations. Working closely with Project Managers to ensure projects are delivered on time ...

Microsoft Intune to deploy, monitor and support the Windows environment.Has a working knowledge of Microsoft Active Directory, Azure Active Directory, Microsoft Exchange, Office 365 for creating and editing user accounts.Knowledge and experience with JAMF for Mac administration, imaging, deployment.Please ensure you provide complete and legible information in your ...

responsibilities as requested.Required Qualifications:Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePointDetailed knowledge and experience with Active Directory, Group Policy, remote access solutions and software deploymentDetailed knowledge ...

planning; develop, manage, and test backup and recovery plans Automate daily operational tasks; define and apply GPOs; control access permissions and privileges; manage Office 365 configurations Participate in an on-call support rota to provide after-hours and weekend coverage for critical infrastructure incidents; execute planned production environment ...

Power Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services.Strong Azure Iaas + PaaS and Office 365/Exchange Online experience.Install and maintain hardware and software on a virtualized Windows network.Develop processes and procedures to ensure managed environments maintain ...

Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management ...

enterprise IT environment and be confident troubleshooting across a broad Microsoft infrastructure estate. You should have strong experience with: Microsoft Azure Local Microsoft 365 Windows Server and desktop environments Microsoft Configuration Manager (MECM/ConfigMgr) Microsoft Intune/Endpoint Management Basic networking and infrastructure troubleshooting Experience with SQL Server ...

enterprise IT environment and be confident troubleshooting across a broad Microsoft infrastructure estate. You should have strong experience with: Microsoft Azure Local Microsoft 365 Windows Server and desktop environments Microsoft Configuration Manager (MECM/ConfigMgr) Microsoft Intune/Endpoint Management Basic networking and infrastructure troubleshooting Experience with SQL Server ...

access‐management concepts and tools, including Active Directory, Microsoft Entra ID, SSO, MFA, group or role management, provisioning, and deprovisioning. Experience supporting Microsoft 365, collaboration platforms, video conferencing, VPN or remote‐access solutions, and common SaaS applications. Experience using an ITSM platform, preferably Jira Service Management, including ticket workflows ...

transformations to our customer facing services like End User Computing, Revenue Collection and internal systems that keep our business running, such as a Microsoft 365, Entra ID and Document Management Systems that keep our fleets moving across the London Underground, Elizabeth Line and Surface transport. You will develop ...

cover one or more areas of expertise, assist with Upgrades & Fixes when required. The ideal candidate will have extensive knowledge of Citrix, Windows OS, Office365, Intune, Fidessa, Bloomberg, Cisco Telephony and some basic network knowledge.What will you do? Acting as an internal ‘Technical Support Technician’ for all IT Workplace related ...

knowledge of two or more of the areas listed: Networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO). Microsoft Exchange, Office365, and/or Google G Suite experience. MS Windows Server/workstations and command line interface. Firewall experience, particularly with ingress/egress filtering ...

contacts.Advanced knowledge of two or more of the areas listed:Networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN, LDAP, SSO).Microsoft Exchange, Office365, and/or Google G Suite experience.MS Windows Server/workstations and command line interface.Firewall experience, particularly with ingress/egress filtering is an asset.Basic ...

support to senior team members as required;Required Qualifications: Knowledge and experience in a Microsoft environment supporting Windows 11, Office Suite including Office 365, and Azure, including SharePoint;Knowledge and experience with Active Directory, Remote Access solutions;Knowledge and experience installing, troubleshooting, and managing desktop hardware;Dedication ...

including Group Policy and RSAT tools Intune configuration and compliance policy management LAPS and least‐privilege/privilege elevation models (e.g., Privilege Management) Microsoft 365 Apps deployment, configuration, and update servicing Networking fundamentals (DNS, DHCP, VPN, Proxy) Strong Experience With Modern Intune Management, Including Windows Autopilot (user‐driven ...

including Group Policy and RSAT tools Intune configuration and compliance policy management LAPS and least-privilege/privilege elevation models (e.g., Privilege Management) Microsoft 365 Apps deployment, configuration, and update servicing Networking fundamentals (DNS, DHCP, VPN, Proxy) Strong experience with modern Intune management, including: Windows Autopilot (user-driven ...

Directory Services, including Group Policy and RSAT toolsIntune configuration and compliance policy managementLAPS and least-privilege/privilege elevation models (e.g., Privilege Management)Microsoft 365 Apps deployment, configuration, and update servicingNetworking fundamentals (DNS, DHCP, VPN, Proxy)Strong experience with modern Intune management, including:Windows Autopilot (user-driven, pre-provisioning ...

principles including access controls, data protection and threat mitigation Experience troubleshooting hardware, software and network issues across a range of devices Experience supporting Microsoft 365 and cloud-based services would be advantageous Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues effectively Excellent ...

tools;You will need:Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePointDetailed knowledge and experience with Active Directory, Group Policy, remote access solutions and software deploymentDetailed knowledge ...

regulated environment (Legal or Financial Servies) is essential Infrastructure-as-Code and automation experience (Terraform and/or equivalent; PowerShell scripting) Experience supporting Microsoft 365 services; familiarity with Purview concepts (eDiscovery, retention) strongly preferred Familiarity with Microsoft Fabric and AI-enabled productivity/security concepts (e.g., Copilot) Relevant certifications ...