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Summary Reporting to the Head of Engineering, this senior role leads the operational management, service design, governance and delivery of Chaucer’s Cloud Microsoft 365 intelligent services function. It shapes the overall direction and evolution of M365 services and is accountable for the Power Platform estate, Microsoft Copilot, Copilot … leadership and relevant governance forums. Skills and Competencies Creates an inclusive environment that values individual differences and leverages diversity. Relevant experience leading Microsoft 365 cloud operations, M365 platform engineering or intelligent service delivery in a complex organisation, ideally within insurance or another regulated financial services environment. Demonstrable knowledge ...

outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne ...

preproduction environments, coordinating with internal resources and vendors. Engages in self-directed continuous improvement and learning of ECI and Industry products including Azure/O365/AWS certifications throughout the year. Who you are: Bachelor's degree in Computer Science or a related technical discipline, or equivalent hands-on experience ...

Doing Delivering IT system migrations and infrastructure refresh projects for SME organisations. Deploying and configuring servers, networks, firewalls, and core IT infrastructure. Delivering Microsoft 365 projects, including Microsoft Entra ID, Intune, Conditional Access, and cloud migrations. Working closely with Project Managers to ensure projects are delivered on time ...

detail and able to confidently troubleshoot issues at Layers 2 and 3. Microsoft Technologies Experience supporting Microsoft environments is also required, including: Microsoft 365 Active Directory Microsoft Entra ID Intune Azure Windows Server Qualifications Active CCNA certification is essential (or equivalent current networking qualification). Minimum 3 years' experience ...

Security, Infrastructure Engineering or a related discipline is advantageous, although equivalent practical experience will also be considered. Relevant professional experience in identity, infrastructure, Microsoft 365, Azure or a related engineering role is expected; technical capability, delivery experience and potential are more important than a specific number of years. Relevant ...

essential , with a strong focus on communication, ticket ownership and keeping users regularly updated. Key Skills Strong 2nd Line IT Support experience Strong Microsoft 365, Azure/Entra ID and Exchange knowledge Active Directory & Group Policy Datto RMM or Autotask PSA - strongly preferred Strong networking skills including DNS, DHCP ...

external MSP will manage 3rd Line Networking Tickets. Technical Skills Required: 1st & 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin, SharePoint & MS Teams. MDM - Intune or similar. Google Workspace - desirable experience. Windows Server - knowledge of AD, DNS, DHCP. Basic Networking - Troubleshooting - Wireless Access Points ...

role will focus predominantly on networking (60%), including Switching, Wireless Connectivity, Firewalls & Network Security, alongside providing 2nd & 3rd Line IT Support across Microsoft 365, Intune, Endpoint Management, Windows Server & End User Computing Infrastructure (40%). Technical Skills Required: 2nd & 3rd Line IT Support: Troubleshooting complex Networking, Infrastructure, hardware & software … access points, coverage, channel planning & authentication. Network Security: Smoothwall firewalls, firewall rules, NAT, VPNs, web/content filtering, network segmentation and security policies. Microsoft 365: Strong administration experience across Microsoft 365, Entra ID, Active Directory, Exchange Online, SharePoint & MS Teams. Microsoft Intune/Endpoint Management: Hands-on experience ...

Microsoft Intune to deploy, monitor and support the Windows environment. A working knowledge of Microsoft Active Directory, Azure Active Directory, Microsoft Exchange, Office 365 for creating and editing user accounts. Knowledge and experience with JAMF for Mac administration, imaging, deployment. About the Company Creative Artists Agency ...

Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services. Strong Azure Iaas + PaaS and Office 365/Exchange Online experience. Install and maintain hardware and software on a virtualized Windows network. Develop processes and procedures to ensure managed environments ...

Windows Server) Experience with Active Directory and Entra ID Services Management of mobile devices (iOS/Android) in Intune Deep knowledge of Microsoft 365 and associated platforms Experience with audio/video conferencing and collaboration technologies Familiarity with remote access, VPN, and SASE tools. Benefits and Compensation Information ...

enterprise IT environment and be confident troubleshooting across a broad Microsoft infrastructure estate. You should have strong experience with: Microsoft Azure Local Microsoft 365 Windows Server and desktop environments Microsoft Configuration Manager (MECM/ConfigMgr) Microsoft Intune/Endpoint Management Basic networking and infrastructure troubleshooting Experience with SQL Server ...

enterprise IT environment and be confident troubleshooting across a broad Microsoft infrastructure estate. You should have strong experience with: Microsoft Azure Local Microsoft 365 Windows Server and desktop environments Microsoft Configuration Manager (MECM/ConfigMgr) Microsoft Intune/Endpoint Management Basic networking and infrastructure troubleshooting Experience with SQL Server ...

transformations to our customer facing services like End User Computing, Revenue Collection and internal systems that keep our business running, such as a Microsoft 365, Entra ID and Document Management Systems that keep our fleets moving across the London Underground, Elizabeth Line and Surface transport. You will develop ...

Intune, JAMF, Apple Business Manager.* Endpoint Encryption: Microsoft BitLocker or other enterprise tools.* Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc.* Microsoft Office 365 and Entra AD.* IT Asset Management: ServiceNow, Flexera, etc.* Microsoft PowerPoint, Project & Visio.* Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11. ...

including Group Policy and RSAT tools Intune configuration and compliance policy management LAPS and least-privilege/privilege elevation models (e.g., Privilege Management) Microsoft 365 Apps deployment, configuration, and update servicing Networking fundamentals (DNS, DHCP, VPN, Proxy) Strong experience with modern Intune management, including: Windows Autopilot (user-driven ...

Intune, JAMF, Apple Business Manager. Endpoint Encryption: Microsoft BitLocker or other enterprise tools. Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc. Microsoft Office 365 and Entra AD. IT Asset Management: ServiceNow, Flexera, etc. Microsoft PowerPoint, Project & Visio. Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11. ...

services and Microsoft core technologies in a professional environment. Strong practical knowledge of Microsoft technologies, including Azure, Windows Server, Exchange, Active Directory, Microsoft 365, Office and Intune. Experience supporting Citrix, XenApp and common network services or protocols such as DNS, DHCP and LDAP. Working knowledge of email security ...

Identity Microsoft Defender for Cloud Exposure to forensic tools including EnCase, FTK, Velociraptor, Volatility, Wireshark, or equivalent technologies. Experience investigating incidents across Azure, Microsoft 365, or other cloud platforms. Qualifications Degree in Cyber Security, Computer Science, Information Technology, or a related field, or equivalent practical experience. Industry certifications ...

management VMWare VCenter virtualisation platform On Prem storage arrays (NPL uses Hitachi) Managed backup solutions (NPL uses Rubrik) Active Directory, DNS, DHCP Microsoft 365 E5, Azure, Entra ID Experience of Cloud Virtual Networking (Azure) Soft Skills The role requires excellent problem‐solving and analytical skills coupled with strong communication ...

hands-on experience with Azure, Entra ID and Windows Server Enterprise experience designing scalable IAM solutions, including RBAC and access recertification Experience across Microsoft 365, including Exchange Online, Intune and SharePoint Online Scripting experience, ideally PowerShell Strong stakeholder communication skills Comfortable working independently and taking ownership of technical problems ...

including Group Policy and RSAT tools Intune configuration and compliance policy management LAPS and least‐privilege/privilege elevation models (e.g., Privilege Management) Microsoft 365 Apps deployment, configuration, and update servicing Networking fundamentals (DNS, DHCP, VPN, Proxy) Strong experience with modern Intune management, including: Windows Autopilot (user‐driven ...

investigation, escalation, and documentation.* Knowledge of cloud security principles, particularly within Microsoft Azure environments.* Working technical knowledge of IT systems including Active Directory, Microsoft 365 and Windows OS.* Strong written and verbal communication skills include the ability to clearly document findings and risks to technical and non-technical stakeholders. ...

line infrastructure support in an enterprise environment. Relevant Microsoft certification or equivalent recent practical experience is required, while VMware certification, ITIL knowledge and Microsoft 365 administration experience would strengthen your application. Clear communication matters as much as technical capability. You ll produce practical support documentation, keep stakeholders informed ...