Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What’s On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Axon Moore Group Ltd
of contact for all technical aspects of assigned accounts. Technical Consultation Understand client business goals and recommend tailored technical solutions. Provide product demonstrations, solution design, and best practice guidance. Onboarding & Implementation Lead clients through technical setup, configuration, and deployment. Coordinate with cross-functional teams to deliver smooth on boarding and project execution. Issue Resolution & Escalation Manage technical escalations, collaborating with More ❯
Business Intake (NBI) function. The role-holder will act as a subject matter expert, to ensure the accuracy, consistency, and reliability of data and systems used to support client onboarding, matter opening, and maintenance. They will champion best-in-class data quality practices to mitigate business risk, ensure regulatory compliance, and support the needs of Firm lawyers and other stakeholders More ❯
management to implement and improve internal processes. Collaborate on client solutions including Office 365, Azure, Hyper-V/VMware, firewalls, and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Chameleon IT Solutions Limited
regulated environment Strong understanding of pension products, processes, and regulatory requirements. Demonstrable experience in data analysis, data migration, and defining data extract requirements. Hands-on experience with transformation and onboarding of third-party systems. Solid understanding of system integration principles and data quality assurance. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively across business and More ❯
Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware setup and account permissions. Supported Mitel Contact Centre, VoIP systems, and warehouse/dispatch operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured More ❯
South West London, London, England, United Kingdom
Nigel Frank International
high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing More ❯
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with internal support teams when needed. Monitor emerging cloud technologies, advising on best practices and opportunities for innovation. About You We're More ❯
St Ives, Cambridgeshire, Saint Ives, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with internal support teams when needed. Monitor emerging cloud technologies, advising on best practices and opportunities for innovation. About You We're More ❯
london, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
mallowstreet
client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success. Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews. Support Queries: Monitor incoming support More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
mallowstreet
client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success. Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews. Support Queries: Monitor incoming support More ❯
slough, south east england, united kingdom Hybrid / WFH Options
mallowstreet
client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success. Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews. Support Queries: Monitor incoming support More ❯
hardware and software sourcing and renewals Overseeing employee IT support and acting as the primary liaison with external providers, coordinating activities, monitoring SLAs and contract performance, and managing IT onboarding/offboarding to ensure secure access and device deployment Ensuring systems security and compliance with company policies, contracts, and renewals, while maintaining documentation of systems access, architecture, policies, and procedures More ❯
award-winning network. Key Responsibilities: Handle telephone calls, emails, and front-desk enquiries professionally and efficiently Schedule appointments and assist in managing the office diary Own and execute client onboarding and offboarding processes, ensuring timely completion of all steps, including documentation, system setup or closure, AML checks, and internal communications Enter and maintain accurate, high-integrity data across client and More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More… Full-Time Monday More ❯
Boston, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time Monday More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
paced, collaborative environment. The Role at a Glance 1st/2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More Full-Time Monday More ❯
Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships More ❯