1 to 25 of 46 Performance Management Jobs in the South East

look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

Our client, a major financial institution are looking for an Oracle Environment Manager to be a pivotal figure of their Finance Modernisation Programme, responsible for the strategic planning, proactive management, and operational oversight of all programme environments; working alongside a fantastic programme team and reporting into the Technology ERP Platform Lead. Programme environments in scope include Oracle Fusion SaaS … The successful candidate will ensure environment readiness for various programme phases (development, testing, training, cutover to live, go-live and Hypercare support) and play a key role in release management activities across these diverse technology stacks. Key Responsibilities: Environment Strategy & Planning: Develop and maintain a comprehensive environment roadmap covering SaaS, PaaS, and performance management platforms. Provisioning & Configuration … Lead setup and configuration of environments aligned with project timelines and security policies. Release Management: Manage environment refreshes, patching, and upgrades across all platforms. Stability & Performance: Monitor health and performance, resolve issues in collaboration with technical teams and vendors. Change Control & Governance: Implement robust change control procedures with proper documentation and approvals. Access Management: Control access More ❯

business, already established and profitable, is seeking a Head of Development to help lead and scale its development function. This is a key leadership role requiring efficient software development performance, scalability and resilience in a fast-paced environment. This is your opportunity to make a big stamp on an exciting business with a bright future. Key Responsibilities People Leadership … Team Management, Talent Development, Recruitment and Retention, Cross Functional Collaboration, Performance Management Process Ownership and Delivery Discipline - Agile Excellent, Process Optimisation, Resource management, Cost Optimisation, Risk management Execution and Delivery - Roadmap Execution, Quality assurance, Performance Metrics, Scalability and Security, Problem Solving Requirements: 10 years in software development with at least 5 years in a … agile methodologies and enforcing delivery discipline Excellent communication and interpersonal skills Strong technical foundation with knowledge of modern tech stacks and experience with scalable, high availability systems Experience in performance management and driving high standards across teams Salary & Benefits: Up to £90,000 depending on experience 25 days holiday + Bank Holidays + birthday! Equity :) Flexible working and More ❯

Our client, a London Borough is seeking a Programme Manager with the following skills and experience; Programme Leadership – Develop, implement, and oversee programme management frameworks including business cases, initiation documents, project plans, risk/issue logs, and reporting to ensure delivery of outcomes and benefits. Strategic Planning & Compliance – Scope and specify projects to meet organisational, statutory, and community requirements … living initiatives for local residents. Employment & Training Initiatives – Lead delivery of employment and training services, including hubs, apprenticeships, work placements, and partnerships with employers and training providers. Asset & Service Management – Oversee the operation and strategic use of community assets (e.g., centres, hubs), maximising social value, volunteering opportunities, and resident capacity building. Partnership Development – Forge and maintain relationships with local … expand opportunities and resources for residents. Circular Economy & Sustainability – Lead design, implementation, and evaluation of circular economy initiatives supporting estate decarbonisation, local SME growth, and green skills employment. Financial & Performance Management – Ensure effective programme monitoring, evaluation, and reporting of outcomes, demonstrating financial stewardship and social impact delivery. Leadership & Governance – Support the Head of Service in team coordination, organisational More ❯

HR, managing the full employee lifecycle and building the foundations from the ground up. Key responsibilities include: Managing end-to-end HR processes, including, recruitment, onboarding, employee relations, and performance management Implementing HR best practices, supported by a strong understanding of employment law Delivering impactful learning and development solutions to enhance skills, management capability and career growth … handling, and creating a positive, compliant workplace culture as the business grows Coaching managers and providing pragmatic support on all ER matters Driving key HR initiatives such as talent management, employee development, performance management, and employee engagement Partnering with Finance on monthly payroll submissions Acting as the first point of contact for all HR queries, working closely … or a related field Proven experience in a standalone HR role, ideally in a fast-paced, growing business Excellent understanding of HR best practices, employment law, and effective people management, with a proactive approach Ability to build trusted relationships with stakeholders at all levels Strong skills in communication, negotiation, decision-making, and problem-solving Deep knowledge of employment law More ❯

act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯

act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯

These services must also align with all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022. The role will help drive a positive performance culture with a tenant centred approach. The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting … of the role of the Social Housing Regulator and what it means for the Council. Experience of leading teams through change, having a focus on continuous improvement and effective performance management are highly desirable for this role. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and … close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Housing Performance Manager, Social Housing Regulation Act, Tenant engagement, Housing service improvement, Council housing strategy/Local authority housing, Social Housing Regulator compliance, Housing performance culture, Housing change management More ❯

Workday Adaptive Planning Manager - London/Hybrid (Workday Adaptive Planning Manager, EPM Manager, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking for an experienced Workday Adaptive Planning Manager … grow the company's EPM practice both internally and externally. The successful candidate will have strong application knowledge of Workday Adaptive Planning technology and data implementation, possess excellent stakeholder management skills and the knowledge/experience of consulting to design/deliver technology solutions that support driving a client's strategy. Relevant finance qualifications, such as ACA, CIMA, ACCA … Salary: £75k - £95k + Pension + Benefits To apply for this position please send your CV to Nathan Warner at Noir Consulting. (Workday Adaptive Planning Manager, EPM Manager, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) NOIRUKTECHREC NOIRUKREC More ❯

expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … deliverable wherever possible Understanding Business Cases and being able to interrogate/question results, drawing on the insights on the project scope and objectives Conducting detailed planning and ongoing management of the project plan to deliver the client’s requirements within the agreed timeframe Proactively identifying, communicating and problem solving to mitigate client delivery risks and issues Ensuring resource More ❯

Operations Director - Oxford - Reference - Welbeck Centre We are seeking a highly motivated and experienced Operations Director to provide overall leadership and management to the non-clinical functions within the centre. This position will oversee all non-clinical teams, including administration, facilities, and supplies, across our private patient day-case centre, contributing to the ongoing development of our patient care. … The role involves directing operational activities in line with Welbeck's business objectives and participating in senior management functions. The Operations Director reports to the Centre Director and is supported by the Welbeck Group's Capital Projects, Procurement, IT, and Finance Teams, as well as colleagues across regional centres. Location: Oxford Full Time Job Responsibilities You will work predominantly … responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide line management, coaching, and support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are met More ❯

events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support – Handle scheduling, data entry, and reporting on sales performance metrics Performance Monitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team Performance Management – creating reports and a dashboard … to track sales team activity, attainment of targets and performance continuity General Admin – assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required Office Management – primary contact with building management, ensuring the smooth running of the office, including ordering stock, liaising with maintenance, etc Confidential Information More ❯

solutions and achieve a high level of customer satisfaction. Due to the complex nature of the work stream, prior experience of managing M&E services, demonstrable stakeholder and contract management experience is essential. Duties include: Ensure team performance meets and exceeds KPIs. Ensure customer-focused services and positive experiences, promoting excellent customer care practices. Lead responses to residents … Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments. Record work-in-progress, conduct inspections, and compile improvement plans. Provide timely reports on project performance, targets, and budgets. Stay updated on contract management practices and legislation. Represent the company and liaise with stakeholders; stand in for the Head of Service when needed. Manage … ensuring technical direction, quality, and cost control. Develop solutions to improve efficiency, reduce costs, and enhance customer experience. Promote health, safety, and wellbeing in all work aspects. Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures. Manage financial risks for projects and audit sub-contractor accounts. Implement the company's More ❯

more integrated team to improve collaboration and communication between the EHR facing teams and as a result improving the quality of support provided to our frontlinestaff. A Digital Project Management Office (PMO) has been introduced to better manage the numerous, complex projects that are ongoing within the division and support the effective delivery of digital projects and programmes and … full day Assessment Centre on the 23rd October, followed by a full panel Interview on the 24th October. Main duties of the job Establish and manage the Digital Project Management Office (PMO) to act as a focal point for all Digital projects and digital workstreams within trust projects and programmes. Co-ordinate and monitor a wide range of projects … ensure a consistent approach to delivering project objectives. Ensure the critical interdependencies between Digital projects and digital workstreams withintrustwide transformation programmes and projects are managed effectively. Lead on the performance monitoring and reporting of the various projects against key performance indicators including budgets. Ensure executives and senior management receive robust,timely, and interpretable project management information More ❯

the re-procurement of the End User Workspace, Hosting, Managed Network, Unified Communications, Security Operations, Telephony and Wide Area Network. You will lead on commercial strategy, procurement planning, contract management, and supplier performance, ensuring compliance with council governance frameworks. Key Responsibilities include: Lead all procurement activities for digital, technology, and change services, including consultancy and ICT infrastructure Own … commercial strategy and procurement roadmap for DTaC Manage contracts, including renewals, change notices, and onboarding/offboarding of suppliers and applications Negotiate and maintain relationships with suppliers to drive performance, innovation, and value for money Ensure compliance with Council policies, governance frameworks, and regulatory requirements Oversee contract KPIs, performance monitoring, and quality assurance for ICT infrastructure and applications … 18m+) Continuously research industry best practices to improve efficiency, governance, and value extraction Experience and knowledge required: Proven experience in supplier management and public sector contract lifecycle management Strong negotiation skills with the ability to extract maximum value from contracts Experience in leading procurement strategy, contract governance, and supplier performance management Knowledge of public sector legislation More ❯

rules automation and orchestration within Financial Sector and highly regulated environment Experience in onshore and offshore delivery team leadership Experience in internal and third-party architecture and engineering resources management Experience in performance management of resources, training and development Thorough understanding of IT controls and software development lifecycle Positive mindset to drive excellence and continual improvement in … diverse stakeholders Effective corporate culture carrier, diversity and inclusion leader and sustainability champion Key Responsibilities: Lead the Way: Design and build the new Process Orchestration Platform using Camunda. Agile Management: Drive agile DevOps delivery including ceremonies, plans, resources, budgets, and risk management. Collaborate Effectively: Work with engineering, infrastructure, and security teams to ensure smooth delivery and continuous improvement. Define More ❯

Senior Manager - Performance and Insights Overview This strategic leadership role is central to enhancing organizational performance through data-driven decision-making. The Senior Manager will work closely with executive stakeholders to ensure performance frameworks, reporting systems, and insights are aligned with strategic priorities. The role combines analytical expertise, strategic thinking, and cross-functional collaboration to drive continuous … improvement and inform high-impact decisions. Key Responsibilities Performance Reporting : Design and manage internal and external reporting frameworks, including KPIs and regulatory submissions. Strategic Insights : Deliver actionable insights through data analysis, scenario modeling, and forecasting to support strategic initiatives. Continuous Improvement : Identify and implement performance enhancement opportunities across operations and strategy. Analytics Advisory : Provide quantitative support for decision … evidence-based insights. Leads cross-functional teams and manages complex stakeholder relationships. Drives transformation through data integration in governance, operations, and strategic planning. Candidate Profile Essential : Proven experience in performance management, analytics, and stakeholder engagement. Skilled in BI tools and strategic reporting. Desirable : Background in economics or behavioral insights. Qualifications : BA/Master's degree; experience in life More ❯

organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 – £49,000 per annum What you’ll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across … the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement … What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and More ❯

delivery of the Planful implementation project Work with programme leadership, finance, IT, and external partners Manage risks, dependencies, budgets, and timelines Report progress to senior stakeholders and support change management Essential Experience: Project management of FP&A/performance management systems (Planful, Anaplan, Hyperion, Tagetik, or similar) Strong understanding of ERP integration (e.g. D365, SAP, Oracle … Background in complex transformation programmes Excellent stakeholder management skills 9-month contract | Competitive day rate | Immediate start More ❯

Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯

team, youll be focused on delivering the products and services our customers need. Thats everything from lubricants, aviation and next-generation mobility such as electric vehicle charging and fleet management services through to our forecourt retail sites, taking in sales and marketing along the way. Youll be part of a highly connected, digitally focused, agile team that strives to … Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Creating new methodologies, Experimental Design, Formulated product testing, Formulation Deployment, Formulation design, Intellectual Asset Management, Multi-physics modelling, Presenting, Product Development, Product Sustainability Performance Management, Raw materials knowledge, Research and Development, Rheology, Safety management across the value chain, Science and Technology … Leadership, Scientific publication, Technology Management Processes, Testing electric vehicle charging systems, Thought Leadership, Tribology, Vehicle propulsion technologies, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status More ❯

team, youll be focused on delivering the products and services our customers need. Thats everything from lubricants, aviation and next-generation mobility such as electric vehicle charging and fleet management services through to our forecourt retail sites, taking in sales and marketing along the way. Youll be part of a highly connected, digitally focused, agile team that strives to … Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Creating new methodologies, Experimental Design, Formulated product testing, Formulation Deployment, Formulation design, Intellectual Asset Management, Multi-physics modelling, Presenting, Product Development, Product Sustainability Performance Management, Raw materials knowledge, Research and Development, Rheology, Safety management across the value chain, Science and Technology … Leadership, Scientific publication, Technology Management Processes, Testing electric vehicle charging systems, Thought Leadership, Tribology, Vehicle propulsion technologies, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status More ❯

Plans Support the Team Leaders via coaching and mentoring Support the Team Leaders by setting business objectives and targets Share good practice processes and successes with the operational teams Management of escalations as per the company escalation matrix Management of Service Desk Forecast against agreed budget Responsible for commercial compliance i.e. KPI deliverables Support the Team Leaders in … driving Performance Management, Scheduled Adherence & Utilisation Support cost reduction initiatives within the Service Desks What youll need Essential: The ability to demonstrate an in-depth knowledge of all aspects of technical service desks Experience of leading and managing a customer service function within a large organisation Experience in managing IT Service Desk Client driven SLAs as well as … a team Excellent communication skills at all levels along with building and maintaining relationships at all levels with customers, account teams and staff Demonstrate knowledge of people and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business More ❯

Plans Support the Team Leaders via coaching and mentoring Support the Team Leaders by setting business objectives and targets Share good practice processes and successes with the operational teams Management of escalations as per the company escalation matrix Management of Service Desk Forecast against agreed budget Responsible for commercial compliance i.e. KPI deliverables Support the Team Leaders in … driving Performance Management, Scheduled Adherence & Utilisation Support cost reduction initiatives within the Service Desks What youll need Essential: The ability to demonstrate an in-depth knowledge of all aspects of technical service desks Experience of leading and managing a customer service function within a large organisation Experience in managing IT Service Desk Client driven SLAs as well as … a team Excellent communication skills at all levels along with building and maintaining relationships at all levels with customers, account teams and staff Demonstrate knowledge of people and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business More ❯

innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by … our customer facing teams to identify and project manage the implementation of successful strategies, utilising internal tools to produce relevant evidence and content. The ideal candidate is passionate about performance management, highly motivated, intellectually curious, analytical, and possesses a collegiate mindset to be able to work closely with others. This role offers exposure to senior stakeholders, opportunities to … will: • Partner with our internal stakeholders to identify and present optimisation opportunities, and track progress • Provide strategic ideas/thinking to internal teams by synthesising insights and advising on performance related decision-making. • Assist in the construct of evidence based areas of focus at customer specific level and build/deliver solutions. • Establish and maintain relationships across both our More ❯