Incident, Problem and Change Manager
- Location
- York and North Yorkshire, England, United Kingdom
impact of proposed changes, and maintaining the forward schedule of change Review failed and emergency changes to identify and embed process improvements Ensure key performance indicators are measured across Incident, Problem and Change, align delivery to targets set by the Executive Management team, and report trends in process maturity … oriented with personal accountability Excellent attention to detail, quality and control Analytical thinker with the ability to define and present information (e.g. KPIs and performance metrics) Excellent interpersonal skills including listening, building rapport and an awareness of internal and external issues What We Do For You Wellbeing that ...