EU Regional Service Delivery Manager, Invoice to Pay (I2P)
- Location
- Nottingham, England, United Kingdom
standards, controls, SOX requirements, and regulatory requirements.* Lead through managers and team leaders across multiple European shared service locations, with responsibility for workload prioritization, performance management, development planning, business continuity coverage, and team engagement.* Monitor, review, and evaluate I2P service outputs, methods, procedures, and operational performance to identify … root causes, service gaps, and improvement opportunities.* Establish, maintain, and monitor service level agreements, operational metrics, and regional I2P KPIs, including invoice cycle time, first-pass yield, touchless processing, on-time payment, productivity, quality, aging, and resolution cycle time.* Partner with regional Controllership, Procurement, Finance, Treasury, Technology, Global Process ...