Technical Operations Specialist
- Hiring Organisation
- Addition
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £52,000 - £62,000 per annum
customer experience team. • Working with technical project management colleagues to define UK improvements, specifications and requirements. • Representing UK technical requirements during vendor meetings and improvement discussions. • Leading the initial investigation and management of technical incidents affecting the UK business. • Escalating major or business-critical incidents appropriately. • Completing post-incident … accounting teams. • Investigating and resolving data-export and accounting-software integration issues. • Identifying workflow inefficiencies and proposing practical technical improvements. • Supporting tooling, AI and process-improvement initiatives. • Documenting technical processes and contributing to the internal knowledge base. About You You’ll be an experienced technical operations, technical support ...