Head of IT Service Management (Service Owner)
- Hiring Organisation
- United Kingdom Government
- Location
- Dereham, Norfolk, United Kingdom
- Salary
- £ 60 K
systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder services that support the delivery of major digital services. You will lead the delivery … closely with senior stakeholders, suppliers and technical teams, you will ensure services remain stable, secure and responsive to evolving business needs while driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms, performance reporting, incident ...