Service Desk Analyst
- Hiring Organisation
- Opus People Solutions
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
Incident, Request, and Problem Management. * Contribute to the creation and maintenance of knowledge base articles. * Identify recurring issues and highlight trends to support root cause analysis. * Support service improvements to enhance efficiency and user satisfaction. Person Specification Essential Experience & Skills * Around 1 year of experience in a Service ...