1 to 25 of 2,097 Root Cause Analysis Jobs in the UK

Problem Manager

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
opportunity for Problem Manager role | Remote Purpose Identify and eliminate the underlying causes of incidents, reduce repeat occurrences, and drive service improvement through structured root cause analysis and corrective actions. A person should hold active SC clearance. Contract - 4 to 6 months Location - Remote Pay - attractive … inside IR35) Key Responsibilities Own the Problem Management process and governance. Lead Root Cause Analysis (RCA) investigations. Coordinate technical teams to identify underlying causes. Create and manage Problem Records. Identify Known Errors and Workarounds. Track corrective and preventative actions through to completion. Monitor incident trends and recurring ...

Senior Specialist Engineer - Networks

Hiring Organisation
National Health Service
Location
London, United Kingdom
Salary
£ 70 K
compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

Senior Specialist Engineer - Networks

Hiring Organisation
National Health Service
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

Senior Specialist Engineer - Networks

Hiring Organisation
National Health Service
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

Senior Specialist Engineer - Networks

Hiring Organisation
National Health Service
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

Problem Manager

Location
United Kingdom
help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

Problem Manager

Hiring Organisation
Microlise
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

Maintenance Engineer

Hiring Organisation
Workforce Staffing Ltd
Location
Coventry, West Midlands (County), United Kingdom
Employment Type
Permanent
restore and improve equipment functionality. Provide technical support to equipment suppliers during remote and on-site interventions. Identify recurring equipment failures and implement effective root cause corrective actions. Work with Engineering and Quality teams to optimise equipment and production processes. Contribute to continuous improvement projects designed to increase … parameters to ensure stable and capable production processes. Support Quality teams with the qualification and parametrisation of new products, including PPAP activities. Assist with root cause analysis of production rejects, defects and process deviations. Develop and implement effective corrective and preventative actions (CAPA). Modify and develop ...

Global Security – Red Team Operator - X-Force Red

Location
Greater London, England, United Kingdom
analytical background to breach security systems and identify weaknesses to improve enterprise information security. Your expertise will help evaluate system security configurations, perform root cause analysis, and contribute to the design and implementation of countermeasures. Your primary responsibilities will include: Evaluate System Security: Evaluate system security configurations … identify vulnerabilities and weaknesses, and perform root cause analysis to determine the cause of security breaches. Conduct Penetration Testing: Attempt to hack into networks to access information without authorization, and document findings to produce reports detailing the effectiveness of security systems. Design Countermeasures: Contribute ...

Global Security - Red Team Operator - X-Force Red

Location
City of Westminster, England, United Kingdom
analytical background to breach security systems and identify weaknesses to improve enterprise information security. Your expertise will help evaluate system security configurations, perform root cause analysis, and contribute to the design and implementation of countermeasures. Your primary responsibilities will include: Evaluate System Security: Evaluate system security configurations … identify vulnerabilities and weaknesses, and perform root cause analysis to determine the cause of security breaches. Conduct Penetration Testing: Attempt to hack into networks to access information without authorization, and document findings to produce reports detailing the effectiveness of security systems. Design Countermeasures: Contribute ...

Sr Manager - Reliability & Root Cause Analysis

Location
Rugby, England, United Kingdom
Description Summary We are seeking an experienced Manager - Reliability & Root Cause Analysis to lead a multidisciplinary engineering team within the Fleet Intelligence & Reliability organization. The team is responsible for identifying systemic fleet risks, determining the physical and systemic causes of complex failures, and ensuring that corrective … preventive actions deliver measurable and sustainable reliability improvement across the global Solar and Storage installed fleet. This role owns the technical governance of Root Cause Analyses for complex, high-impact, recurring, and fleet-wide issues. The manager will ensure that investigations are evidence-based, technically rigorous, and completed ...

Customer Experience Manager

Location
Greater London, England, United Kingdom
Lead and facilitate improvement activity and cross-functional ‘Tiger Teams’ end-to-end, from problem framing and root-cause analysis through design, delivery and implementation Own hands-on delivery across the full change lifecycle Manage improvement plans, risks, issues, and dependencies through implementation and benefits realization Link … working in ambiguous, fast-moving situations Drive stakeholder engagement, adoption, and embedding of new ways of working Use Excel, Power BI, and data analysis to size problems, prioritize, track progress, and evidence impact Use AI to accelerate analysis, delivery, and capability building Contribute to the Centre of Excellence ...

Business Incident Manager

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting. Key Responsibilities Incident Management & Coordination Lead the management of business incidents from identification through to resolution … support resolver teams to ensure timely and effective resolution of incidents. Escalate issues appropriately where progress is at risk or impact is increasing. Root Cause Analysis & Continuous Improvement Lead or coordinate the completion of root cause analysis (RCA) for significant incidents. Ensure corrective ...

Lead Site Reliability Engineer – Operations Excellence

Hiring Organisation
JP Morgan Chase
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 80 K
Infrastructure, and Security teams to prioritize reliability work and deliver solutions that address user and operational pain points with lasting impact.Lead problem management and root cause analysis by debugging complex production issues, identifying systemic root causes, and driving durable remediation and preventative actions.Own reliability reporting … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.Applies ...

Lead Site Reliability Engineer - Operations Excellence

Hiring Organisation
JP Morgan Chase
Location
Glasgow, UK
Employment Type
Full-time
Security teams to prioritize reliability work and deliver solutions that address user and operational pain points with lasting impact. Lead problem management and root cause analysis by debugging complex production issues, identifying systemic root causes, and driving durable remediation and preventative actions. Own reliability reporting … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
London, United Kingdom
Salary
£ 80 K
helps others achieve their goals. In short, We Enable Possibility.Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … technical topics for business colleagues.Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively.Organised and structured, with the ability to manage multiple concurrent issues.Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work.Understanding ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
Colchester, Essex, United Kingdom
Salary
£ 70 K
helps others achieve their goals. In short, We Enable Possibility.Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … technical topics for business colleagues.Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively.Organised and structured, with the ability to manage multiple concurrent issues.Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work.Understanding ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
London, UK
Employment Type
Full-time
others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

SIAM Problem Analyst

Location
United Kingdom
focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according ...

Azure Data Support Engineer

Location
City Of London, England, United Kingdom
Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

Performance & Observability Engineer

Location
Greater London, England, United Kingdom
frameworks covering metrics, logs, traces, and events. Instrument services using existing tools (eg: Nexthink) to improve visibility. Enable distributed tracing across microservices to enhance root cause analysis and performance debugging. Standardise logging and telemetry collection across infrastructure, applications, and cloud services. Define best practices and consistent approach … frontend, backend, databases, cloud infrastructure, and networking. Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to track system health. Automate root cause analysis and incident detection through advanced monitoring techniques. Incident Response & Reliability Engineering Reduce Mean Time to Detect (MTTD) and Mean Time ...

Business Systems Analyst - Swindon

Hiring Organisation
Ameriprise Financial
Location
Cheltenham, Gloucestershire, United Kingdom
Salary
£ 70 K
This role involves analysing business processes, gathering requirements, and translating them into technical specifications for system enhancements or new implementations.Additionally, the analyst will perform root cause analysis to troubleshoot and resolve production issues, ensuring system stability and minimizing business disruption.How you'll spend your time...Investigating and performing … root cause analysis to troubleshoot and resolve production issues.Documenting business and technical requirements for process enhancements or bug fixes.Collaborating with stakeholders and development teams to ensure timely and effective solutions.To be successful in this role you will have...Strong analytical and problem-solving skills.Proficiency ...

Business Systems Analyst - Swindon

Hiring Organisation
Ameriprise Financial
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
role involves analysing business processes, gathering requirements, and translating them into technical specifications for system enhancements or new implementations. Additionally, the analyst will perform root cause analysis to troubleshoot and resolve production issues, ensuring system stability and minimizing business disruption. How you'll spend your time...Investigating … performing root cause analysis to troubleshoot and resolve production issues. Documenting business and technical requirements for process enhancements or bug fixes. Collaborating with stakeholders and development teams to ensure timely and effective solutions. To be successful in this role you will have...Strong analytical and problem-solving skills. ...

IT Problem Manager

Hiring Organisation
Surrey County Council
Location
Reigate, Surrey, United Kingdom
Salary
£ 55 K
challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services.As Surrey County Council continues its digital transformation … identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance.This is a highly collaborative role, requiring ...

IT Problem Manager

Hiring Organisation
Surrey County Council
Location
Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
£55486 - £60898/annum
challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services. As Surrey County Council continues its digital … identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance. This is a highly collaborative role ...