1 to 25 of 456 Root Cause Analysis Jobs in the UK

Operational Support Systems * Cisco Networking * Nokia Transmission * Microwave Networks * Enterprise IP Networking * Network Operations * Incident Management * Change Management * Production Support * Application Support * System Monitoring * Root Cause Analysis Core Activity: * Support and maintain business-critical telecoms OSS platforms and production applications * Administer and support internally developed telecoms operational … data quality activities * Support operational users of network inventory, provisioning and fulfilment systems * Implement approved production changes in accordance with change management processes * Perform root cause analysis and implement preventative solutions * Produce technical documentation, support records and operational procedures Deliverables: * Stable and secure OSS and production environments ...

diagnostic layer between agent outputs and the knowledge layer: when an agent produces an incorrect or incomplete output, you identify whether the root cause sits in the knowledge structure and fix it at source. This is a technically precise, high-accountability role. The accuracy of agent outputs across … layer. Where the problem is structural, fix it at source. Technical Qualifications RAG architecture understanding GraphRAG Semantic retrieval principles Knowledge grounding Agent output evaluation Root cause analysis within knowledge structures Key Deliverables Regular structured review of agent outputs against expected knowledge Documented root cause analysis ...

will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

activities, helping to maintain operational excellence across the estate. As part of a collaborative team, you'll apply best practice approaches to incident management, root cause analysis, documentation, and change implementation while supporting continuous improvement initiatives across the wider SAP environment. Key responsibilities: •Support & Maintain SAP Basis … Resolve technical incidents and service requests •Monitor & Manage system performance, availability, and security •Plan & Deliver maintenance activities, patches, and service pack implementations •Conduct & Support root cause analysis and problem investigations •Collaborate & Coordinate with onshore, offshore, vendor, and client teams •Implement & Govern changes in line with ITIL ...

required. Audits & Compliance Conduct daily and weekly internal audits, including: Glass and hard plastic audits Hygiene audits GMP inspections Investigate non-conformances and complete root cause analysis reports. Support external audits and calibration activities. Assist with supplier approval processes and documentation reviews. Liaise with pest control contractors … trials, and technical documentation. Ensure product labelling complies with current legislation and customer requirements. Coordinate the submission of samples for laboratory testing, including: Microbiological analysis Chemical analysis Allergen testing Customer & Supplier Communication Liaise with customers and suppliers on quality-related matters. Manage customer complaints from investigation through ...

approvals, MFA recovery flows, identity and access status checks) to reduce Service Desk dependency. Implement a continuous improvement loop: analyse top ticket drivers, remove root causes, standardise processes, improve knowledge, and automate recurring issues. Own operational risk posture for IAM services including access outages, mis‐provisioning, privileged drift, toxic … telemetry for IAM services and integrations, and partner with SecOps where needed (SIEM, logging, anomaly detection). Drive reduction in repeat incidents through disciplined root cause analysis, prevention, and engineering partnership. Build strong partnerships across Security, Infrastructure, HR, application owners, and enterprise service management teams. WORK EXPERIENCE ...

June start available The Role As a Supplier Quality Engineer, you will be responsible for driving supplier quality performance through effective containment actions, root cause analysis, corrective action implementation, and continuous improvement initiatives. Working closely with suppliers, manufacturing teams, and third-party inspection providers, you will ensure … quality controls are maintained to support uninterrupted production. Key Deliverables CSL inspection plans with defined entry and exit criteria Supplier quality reports and trend analysis Chargeback documentation and supplier performance tracking Accurate documentation of daily inspection activities Key Responsibilities Manage supplier quality concerns and monitor supplier performance through KPIs ...

purpose. You'll work closely with business stakeholders, data engineers, migration teams, and governance functions to identify data quality issues, uncover root causes, and implement sustainable improvements. Key Responsibilities: Perform data profiling and quality assessments across critical datasets Define and implement data quality rules and validation checks Investigate data … anomalies and conduct root cause analysis Develop data quality metrics, dashboards, and reporting Support data governance initiatives, stewardship processes, and data standards Collaborate with technical and business teams to improve data quality at source Identify opportunities to automate data validation and cleansing activities Key Skills & Experience: Strong ...

issues Leverage AI tooling – Use AI‐assisted development tools (e.g. GitHub Copilot) to accelerate infrastructure work, and explore AI‐driven approaches to incident detection, root cause analysis, and remediation What We're Looking For Essential 3+ years in an SRE, Platform, or DevOps engineering role AWS services … regulated environments or with compliance frameworks Experience with AI‐driven DevOps tooling (e.g. AWS DevOps Agent or similar AI agents for incident resolution, root cause analysis, and operational improvement) Experience with SLIs, SLOs, and error budgets On‐Call We have a 24/7 customer support team ...

building engagement, not just a reporting role. You'll get into the weeds of our data across Salesforce and connected systems, reconcile discrepancies, trace root causes, and establish a clean, trusted data layer that Power BI dashboards and advanced analytics can be built on. We need someone who knows … What you'll be doing: Audit and reconcile data across Salesforce CRM and connected CPQ/ERP systems to identify mismatches and inconsistencies. Perform root cause analysis on discrepancies, tracing issues back to process gaps, configuration errors, or integration failures. Analyse and clean product, customer, and account ...

simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement … dashboards to visualize system health and reliability metrics. Configure intelligent alerting based on anomaly detection and thresholds. Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR). Knowledge of AIOps or ML-based anomaly detection for proactive reliability management. ...

simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement … dashboards to visualize system health and reliability metrics. Configure intelligent alerting based on anomaly detection and thresholds. Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR). Knowledge of AIOps or ML-based anomaly detection for proactive reliability management. ...

through to a fix. You'll act as the technical authority for the operational team: taking ownership of complex incident resolution and root cause analysis, leading platform engineering and hardware lifecycle work, and mentoring Infrastructure Engineers as they develop their own skills. You're expected … when the team needs it. What you'll be doing Incident response & problem management * Lead technical response to P1 and P2 major incidents * Own root cause analysis, delivering RCA reports within 5 working days of closure * Chair post-incident review sessions Platform engineering * Manage Dell VxRail cluster ...

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

Kubernetes. You will collaborate closely with developers, architects and platform teams to improve reliability, scalability, performance and operational resilience. You will support incident response, root cause analysis and blameless post-mortems, helping drive long-term improvements rather than short-term fixes. You will automate repetitive operational tasks … tools such as Dynatrace, Prometheus, Grafana, CloudWatch, OpenTelemetry, ELK or similar. Understanding of SLIs, SLOs, error budgets and golden signals. Experience supporting incident management, root cause analysis and post-incident improvement work. Automation experience using scripting or IaC tooling such as Terraform, Python, Bash, Ansible or similar. ...

KPIs and performance metrics. Maintain metric definitions, calculation methodologies, aggregation rules, and data governance documentation. Drive consistency across markets and operational teams. Operational Performance Analysis Analyse delivery performance including SLA adherence, throughput, backlog trends, ticket ageing, and operational efficiency. Conduct root-cause analysis and identify performance … experience in Performance Reporting, Analytics, Business Intelligence, or Operational Insights. Strong analytical capability with experience interpreting operational datasets and performance metrics. Proven experience conducting root-cause analysis and translating findings into actionable recommendations. Ability to convert business requirements into structured reporting and automation specifications. Experience validating analytical ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

career in quality engineering within an engineering or manufacturing environment.As a trainee Quality Engineer you will gain hands-on experience in inspection, quality systems, root cause analysis, and continuous improvement while working towards becoming a fully competent Quality Engineer. Working across areas like automotive and aerospace, this … Measuring Machines (CMM) (training provided) - Record inspection data and ensure traceability Non-Conformance & Problem Solving - Assist in the investigation of non-conforming products - Support root cause analysis using tools such as: - Help implement corrective and preventive actions (CAPA) Process Improvement - Support continuous improvement initiatives across manufacturing processes ...

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver … Strong understanding of Agile delivery practices using Jira and Confluence •Experience providing technical governance, design assurance, and architecture leadership •Strong troubleshooting, incident management, and root cause analysis capabilities •Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts •Experience communicating complex technical concepts to technical ...

Services team. This is a senior technical role where you will act as the final escalation point for complex technical issues, delivering expert troubleshooting, root cause analysis, and long-term solutions across a diverse customer base. Working within a fast-paced MSP environment, you will support modern … advanced support via ticketing systems, telephone, email, and remote access tools Perform in-depth troubleshooting across infrastructure, cloud, and end-user computing environments Conduct root cause analysis and implement permanent solutions Manage and prioritise multiple technical issues while adhering to SLAs Monitor and respond to alerts generated ...