1 to 25 of 403 Root Cause Analysis Jobs in the UK

EMEA Moderation Quality Assurance Specialist

Hiring Organisation
TikTok Shop
Location
London Area, United Kingdom
quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Roles & Responsibilities Content Review & Analysis • Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies • Perform daily quality … assessments of moderation decisions across multiple content categories • Identify patterns and trends in content violations through systematic data analysis • Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement • Help build quality assessment processes and conduct quality assessment work ...

数据科学家

Hiring Organisation
JD.COM
Location
London Area, United Kingdom
Responsibilities 1. Operational data analysis for international shared services: Understand the operational processes of shared services, comprehensively monitor key performance indicators, promptly detect data fluctuations and conduct in-depth root cause analysis, swiftly identify business anomalies and risk points, and provide solutions; 2. Aggregate international business … product lines across international business units, master current data storage methods and logical frameworks, consolidate international business data, promptly detect fluctuations and conduct root cause analysis; 3. Analyse international cash flow statements: Collaborate with Treasury and Accounting teams to understand JD's capital operations and data sources ...

Technical Account Manager – Latin America (Spanish Speaker)

Hiring Organisation
PSD Group
Location
London Area, United Kingdom
accepting payments with my clients Payment network, with a primary focus on Mexico and the wider LatAm region. This role owns the identification, analysis, and remediation of card acceptance breakages, ensuring seamless transaction performance across all relevant BIN ranges Acting as the bridge between data insights and market execution … resolve issues efficiently. What You’ll Be Responsible For: Monitor and manage a portfolio of priority merchants, identifying acceptance gaps using transaction data, trend analysis, and baseline modelling. Lead root cause analysis and remediation of payment failures across POS and e-commerce environments. ...

Data Engineer (SC Cleared)

Hiring Organisation
scrumconnect ltd
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

Data Engineer (SC Cleared)

Hiring Organisation
scrumconnect ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 - 70,000 Annual
services for storage, compute, and analytics, you will help deliver reliable, well-governed data assets to downstream users. You will apply strong data analysis skills to identify root causes of data issues, work with dimensional data models and slowly changing dimensions, and implement infrastructure as code using Terraform. … distributed cloud infrastructure. Workflow orchestration Configure and manage Apache Airflow DAGs for task orchestration, ensuring reliable scheduling, monitoring, and execution of data processing workflows. Root cause analysis Perform data analysis to identify and resolve root causes of pipeline failures and data quality issues - including reviewing ...

Lead Test Engineer (SC Cleared)

Hiring Organisation
scrumconnect ltd
Location
City, Newcastle Upon Tyne, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
under load Oversee PySpark-based data validation and interrogation activities on AWS EMR Support testing and monitoring of workflows orchestrated through Apache Airflow Drive root cause analysis for production data issues and platform defects Risk Management & Reporting Identify, assess, and communicate quality risks across releases and environments … Docker and containerised testing environments Understanding of dimensional data models and slowly changing dimensions Experience validating structured and unstructured data workflows Strong analytical and root cause analysis skills Ability to communicate technical risks clearly to stakeholders at all levels Experience leading and mentoring QA/Test Engineering ...

Senior Data and Insights Analyst

Hiring Organisation
RG Setsquare
Location
Essex, United Kingdom
Employment Type
Permanent
Salary
GBP 58,231 Annual
challenge thinking, and translate requirements into analytical outputs Use Power BI, SQL, and advanced Excel to interrogate complex datasets and generate actionable insights Conduct root cause analysis to identify trends, issues, and opportunities for improvement Present complex data clearly to non-technical audiences, enabling informed decision-making … development of data and insights roadmaps What we're looking for Essential skills and experience Significant experience in a data, insights, or performance analysis role Advanced skills in Power BI , including dashboard development and data modelling Strong SQL skills for data extraction, transformation, and analysis Advanced Excel skills ...

IT Application Delivery Analyst

Hiring Organisation
Robert Walters
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
timely and efficient manner Perform routine system checks and monitoring to ensure optimal application performance and security Identify, troubleshoot, and resolve technical issues through root cause analysis Assist with application testing, deployment, and release activities Collaborate with IT teams to develop and implement new software applications … experience working within a legal firm environment Proven experience supporting legal technology applications Strong hands-on experience with: iManage Intapp Excellent analytical, troubleshooting, and root cause analysis skills Experience using ServiceNow or similar ITSM platforms Basic PowerShell and SQL scripting experience for automation and support tasks Experience ...

Systems Operations Engineer

Hiring Organisation
Rise Technical Recruitment Limited
Location
Norwich, Norfolk, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
incidents across applications, infrastructure and cloud services. Acting as the senior escalation point, you will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services.You will work across modern technologies including AWS, Azure, Linux, Windows, APIs … resolve high-impact incidents across cloud and on-prem environments Support 24/7 service delivery, including participation in out-of-hours cover Perform root cause analysis and implement long-term fixes Support new technology deployments and infrastructure improvements The Person Good experience in a third-line ...

Technical Service Assurance Analyst

Hiring Organisation
Venturi
Location
City of London, London, United Kingdom
efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner … incidents and service requests from initiation to resolution. Diagnose and resolve complex technical issues across applications, systems, and infrastructure. Perform root cause analysis for recurring incidents and contribute to problem management processes. Ensure incidents are managed in accordance with best practices and defined service levels. Service Assurance ...

2nd Line & 3rd Line Support Engineers – Managed Services

Hiring Organisation
IP-People
Location
Derbyshire, England, United Kingdom
user environments. Act as a key escalation point for support, resolving technical issues and building technical breadth Take ownership of complex incidents, perform root cause analysis and drive service improvement Key Responsibilities Troubleshoot and resolve escalated technical incidents Perform fault diagnosis and root cause analysis ...

Incident and Problem Manager

Hiring Organisation
Reed Technology
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Permanent
Salary
£60,000
role: Governance & SLA Management: Lead the oversight of partner adherence to incident and problem management SLAs, acting as the client-side authority on Root Cause Analysis (RCA) and corrective actions. Incident Management Oversight: Ensure incidents are managed promptly and in accordance with best practices, facilitating effective resolution … compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident & Problem Resolution: Drive post-incident reviews, ensuring vendors deliver high-quality RCAs, identify root causes, and implement effective preventive actions. Problem Management Process Oversight: Enforce best practices in problem management, ensuring rigorous RCA methodologies are followed by partners. ...

IT Security Analyst – Incident Response & Vulnerability Management

Hiring Organisation
Operations Resources
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
lead for the investigation of security incidents across supported platforms. Investigate malware, ransomware, account compromise, unauthorised access, suspicious activity, and security misconfiguration. Perform detailed root cause analysis across endpoint, identity, network, and application layers. Advise the Incident Manager on incident scope, impact, containment, eradication strategy, and recovery … including firewalls, switches, wireless, and WAN connectivity. Cloud-hosted and supplier-managed applications. Documentation, Audit & Continuous Improvement Produce clear, technically accurate documentation covering incidents, root cause analysis, and corrective actions. Support governance, customer assurance, and audit requirements. Contribute to post-incident reviews and lessons learned. Identify recurring ...

Quality Systems Engineer

Hiring Organisation
Bolt Technical Limited
Location
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
version control Coordinate and conduct internal audits, and support external audit activities Drive process improvements across the business to enhance efficiency and compliance Facilitate root cause analysis (RCA) and corrective/preventative actions (CAPA) Support implementation of quality metrics, KPIs, and performance dashboards Work with cross-functional … Strong understanding of Quality Management Systems (QMS) Knowledge of standards such as AS9100 and ISO 9001 (ISO 14001 beneficial) Experience with auditing, CAPA, and root cause analysis methodologies (e.g. 8D, 5 Whys) Good understanding of manufacturing processes and quality control principles Analytical and data-driven approach ...

QA Supervisor

Hiring Organisation
Dunraven Recruitment Limited
Location
West Bromwich, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
plastic and quality management systems Support and prepare for customer, retailer and third-party audits including BRCGS and IFS standards Manage non-conformances, investigations, root cause analysis and corrective actions Ensure compliance with raw material and finished product specifications Manage allergen cleaning verification and hygiene performance standards … manufacturing environment Strong understanding of HACCP, GMP, food safety and quality systems Experience supporting customer, retailer and third-party audits Knowledge of corrective actions, root cause analysis and non-conformance management Strong organisational skills with the ability to manage workloads and prioritise effectively Good communication skills with ...

Quality Assurance Engineer

Hiring Organisation
Probe UK
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
standards Monitor manufacturing processes using SOPs and implement corrective actions where required Create, maintain, and update quality documentation, including inspection procedures and test plans Root cause analysis and develop corrective and preventative action plans Working cross-functionally to resolve quality issues and improve processes Train team members … best practice What were looking for: Quality Assurance experience from within a manufacturing industry sector background Previous experience of inspection and test Experience of Root cause analysis and implementation of corrective actions Strong problem solving skills Knowledge of SAP would be useful but not essential An understanding ...

Technical Operations Engineer

Hiring Organisation
ACS Performance
Location
South Croydon, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
Improve operational efficiency through automation and process improvement 2 System reliability performance and uptime Monitor uptime performance and service stability across all sites Perform root cause analysis after incidents and implement long term fixes Work with engineering teams and suppliers on recurring technical issues Support system upgrades … networks and troubleshooting Experience with routers switches and firewalls Strong understanding of Windows operating systems and system diagnostics Experience with remote device management Strong root cause analysis skills Good documentation and asset management practices Understanding of endpoint security and device compliance Desirable Experience Camera based recognition systems ...

Technical Support Engineer - Electronics

Hiring Organisation
Rise Technical Recruitment
Location
Coventry, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 44,000 Annual
projects, and global best practices. You'll play a key role in maintaining and improving testing equipment, supporting production teams, and driving quality through root cause analysis and process improvements. The position offers a mix of hands-on technical work and continuous improvement initiatives, making it ideal … international engineering standards and progression opportunities. The Role: Maintain, troubleshoot and optimise testing equipment, ensuring reliability and performance Support production and quality through root cause analysis, process improvement, documentation, and user training Mon - Fri 37.5 hours/week with flexible hours The Person: Experience in hardware testing ...

Linux Engineer / Architect

Hiring Organisation
Randstad Digital
Location
City of London, London, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £550 per day
troubleshooting, security hardening, and automation of our global server estate. This is a role for a technical heavyweight who thrives on solving complex root-cause issues and enjoys the architectural challenge of ensuring 24/7 availability for high-traffic environments. Key Responsibilities Provide expert-level guidance … engineering teams and lead root-cause analysis on complex system-wide issues. Linux Engineering: Manage and optimise a large-scale estate across RedHat, Ubuntu, and CentOS, ensuring peak performance of Apache, Nginx, and Tomcat stacks. Automation & IaC: Drive efficiency through the development of custom Ansible, Puppet ...

Senior Business Analyst

Hiring Organisation
Ruby Energy
Location
Fleetwood, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
this role you would based at our Head Office in Fleetwood Lancashire Role Overview As a Senior Business Analyst, you will lead the analysis and design of complex change initiatives, shaping solutions that deliver clear business value. You’ll act as the key link between stakeholders and delivery teams … while also developing Business Analysis capability across the organisation. Benefits: Working hours - Monday to Friday Clear Career Progression Pathways In-House Learning & Development Team Buy & Sell Annual Leave Scheme Paid Birthday Leave Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career ...

Quality Assurance Specialist Operations

Hiring Organisation
Intertek
Location
United Kingdom
Employment Type
Permanent
restaurant protocols across multiple EMEA markets Successful implementation of operations initiatives Driving improvement in overall restaurant score & sub-metrics In-depth data analysis trending Closely working with multiple EMEA markets to drive improvements Calibration data analysis, and multiple EMEA market meetings Quality check analysis, trends and data … analysis Restaurant round completion data analysis, and highlights Failed restaurant data analysis, by type, country Auditor survey data analysis, by type, country, response rates, and auditor trends Scoring accuracy of any newly implemented restaurant audit questions Invoicing analysis Assist in developing and implementing OPS improvement ...

System Analyst

Hiring Organisation
Reed
Location
Norwich, Norfolk, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum, Inc benefits
point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10–15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

System Analyst (Application support)

Hiring Organisation
Reed Technology
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10-15 per day) Carry out system configuration tasks (eg user setup … line or above) Experience supporting a large ERP system (eg Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

3rd Line / IT Infrastructure Engineer

Hiring Organisation
SER (Staffing) Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

ERP Manager Chelmsford Hybrid - £90,000

Hiring Organisation
Ashdown Group
Location
Chelmsford, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...