1 to 25 of 2,137 Root Cause Analysis Jobs in the UK

stakeholders to ensure timely resolution, clear communication and continuous service improvement. The role will involve monitoring service performance, supporting major incident activity, contributing to root cause analysis, maintaining problem and known error records, and helping reduce repeat incidents through effective governance and knowledge management. Your responsibilities … major/high-priority incidents, ensuring effective diagnosis, escalation and communication. Deliver clear and timely communications to customers, IT teams and stakeholders. Produce trend analysis for recurring incidents and problems to support service improvement. Drive root cause analysis for recurring and high-impact problems, ensuring corrective ...

stability, availability and performance of business-critical platforms including Salesforce, Genesys, MuleSoft, GoAnywhere and Sumo Logic. You'll investigate complex technical issues, drive root cause analysis and improve service reliability. You'll make a visible impact, influence platform evolution and help shape what comes next. There … business platforms running smoothly through proactive monitoring and technical support Diagnose and resolve complex issues across applications, APIs, integrations and contact centre technologies Drive root cause analysis and problem management to reduce repeat incidents and improve resilience Collaborate with engineering teams to manage defects and deliver lasting ...

disruption. As a Problem Manager, you'll take ownership of one or more problems from identification through to resolution. You'll coordinate investigations, analyse root causes, identify known errors and bring together technical teams, Service Management colleagues and external stakeholders to deliver lasting improvements. You'll also review trends … problems, taking ownership of actions and progress through to resolution. Identify trends and potential sources of problems by reviewing incident and problem data. Coordinate root cause analysis, identify known errors and drive permanent fixes that prevent recurrence. Bring together internal technical teams, Service Management colleagues and external ...

disruption. As a Problem Manager, you'll take ownership of one or more problems from identification through to resolution. You'll coordinate investigations, analyse root causes, identify known errors and bring together technical teams, Service Management colleagues and external stakeholders to deliver lasting improvements. You'll also review trends … problems, taking ownership of actions and progress through to resolution. Identify trends and potential sources of problems by reviewing incident and problem data. Coordinate root cause analysis, identify known errors and drive permanent fixes that prevent recurrence. Bring together internal technical teams, Service Management colleagues and external ...

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

software deployment activities consistently deliver the required levels of product quality, process compliance, and production performance.The role provides technical support for the investigation, containment, root-cause analysis, and permanent resolution of complex vehicle and production-process issues. It ensures controls-related requirements are translated into robust, repeatable … escalation procedures; address deviations before they affect vehicle quality or production continuity.Use structured problem-solving methods to analyse defects and process failures, establish root cause, define containment and recovery actions, and verify corrective-action effectiveness through objective evidence.Provide hands-on technical support for End-of-Line testing, software ...

software deployment activities consistently deliver the required levels of product quality, process compliance, and production performance.The role provides technical support for the investigation, containment, root-cause analysis, and permanent resolution of complex vehicle and production-process issues. It ensures controls-related requirements are translated into robust, repeatable … escalation procedures; address deviations before they affect vehicle quality or production continuity.Use structured problem-solving methods to analyse defects and process failures, establish root cause, define containment and recovery actions, and verify corrective-action effectiveness through objective evidence.Provide hands-on technical support for End-of-Line testing, software ...

deployment activities consistently deliver the required levels of product quality, process compliance, and production performance. The role provides technical support for the investigation, containment, root-cause analysis, and permanent resolution of complex vehicle and production-process issues. It ensures controls-related requirements are translated into robust, repeatable … escalation procedures; address deviations before they affect vehicle quality or production continuity. Use structured problem-solving methods to analyse defects and process failures, establish root cause, define containment and recovery actions, and verify corrective-action effectiveness through objective evidence. Provide hands-on technical support for End-of-Line ...

designs and guidance to the Database Operations team. Take responsibility for the implications and impact of technical design decisions. Resolve performance issues and support root cause resolution. Perform thorough impact analysis for assigned database infrastructure activities and understand their effect on business operations. Respond to issues … infrastructure, administration, maintenance, design, and related technologies. Proven ability to troubleshoot database connectivity, infrastructure, and performance issues across multiple operating environments. Ability to perform root cause analysis and impact analysis for database-related issues. Experience installing, upgrading, testing, and monitoring database infrastructure and equipment. Ability ...

acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service … customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards ...

technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong … telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed escalation standards. Deliver permanent remediation through ...

Sitting at the intersection between technical teams, internal stakeholders, and external clients, your primary purpose is to deliver service excellence by ensuring incident communications, Root Cause Analysis (RCA) reports, and technical workarounds are clear, structured, and business-focused. In this early-career, development-focused position, you will … responsible for translating complex diagnostic details into actionable insights, driving ticket quality, coordinating offshore analysis tasks, and tracking preventive actions to ensure long-term system stability across Finova's financial technology platform. About you: Communication & Technical Translation: Exceptional written and verbal English communication skills, with a proven ability ...

Description Role Purpose The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business … replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle.\" Root Cause Analysis Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors ...

role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting. Key Responsibilities Incident Management & Coordination Lead the management of business incidents from identification through to resolution … support resolver teams to ensure timely and effective resolution of incidents. Escalate issues appropriately where progress is at risk or impact is increasing. Root Cause Analysis & Continuous Improvement Lead or coordinate the completion of root cause analysis (RCA) for significant incidents. Ensure corrective ...

deliver to all disciplines end-to-end – at scale. Fostering healthier communities. Purpose The Complaints & Clinical Risk Quality Analyst is responsible for the investigation, analysis, trending, and resolution of customer complaints, clinical safety issues, and product‐related risks across the Clinisys product portfolio. The role supports complaint handling, post … patient safety, product quality, and risk management practices. Key Responsibilities Manage and support complaint handling activities throughout the complaint lifecycle, including intake, triage, investigation, root cause analysis, corrective actions, and closure. Support post‐market surveillance activities through the collection, analysis, and interpretation of complaint, service, customer ...

helps others achieve their goals. In short, We Enable Possibility.Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … technical topics for business colleagues.Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively.Organised and structured, with the ability to manage multiple concurrent issues.Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work.Understanding ...

enabled operations and automation. NOC Engineers actively design, build, and maintain intelligent tooling using Claude Code, Python, and APIs to modernize alerting, accelerate root cause analysis, reduce mean time to repair (MTTR), and eliminate repetitive operational work. A strong understanding of API-driven automation is a core … Extend and fine-tune the monitoring stack to onboard new devices and data sources, including custom metrics, collectors, and dashboards. Build tooling that strengthens root cause analysis, predictive monitoring, and data-driven operational decision-making within the NOC. Packet Analysis & Problem Management - 10% Respond to customer ...

focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according ...

others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value.Hybrid working: The places that you work from day to day will vary according to your ...

focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value.Hybrid working: The places that you work from day to day will vary according to your ...

Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

improvement and operational excellence across GBE-N and its delivery partners. You will be responsible for developing and maintaining robust processes for incident investigation, root cause analysis, and organisational learning. You will work closely with Integrated Project Teams (IPTs), Delivery Partners, Technology Partners, Construction Partner … notifiable events to enforcing authorities, capturing and sharing organisational learning across GBE-N and its partners. Develop and implement a structured investigation process and root cause analysis methodology, leading and supporting investigations into events and incidents, identifying root and contributory causes where required. Design and implement ...