1 to 25 of 495 Root Cause Analysis Jobs in the UK

experienced Quality Engineer, Quality Systems Engineer, or Quality Assurance Engineer with strong experience managing ISO 9001 Quality Management Systems, NCRs, CAPA, root cause analysis, audits, and quality documentation within a manufacturing environment? Do you want to take ownership of key Quality Management processes within a well-established … improve the ISO 9001 Quality Management System while supporting manufacturing operations through effective quality engineering. You will manage NCRs from initiation through investigation, root cause analysis, corrective action, and closure, as well as supporting CAPA activities, internal audits, document control, traceability records, customer and supplier quality issues ...

Operational Support Systems * Cisco Networking * Nokia Transmission * Microwave Networks * Enterprise IP Networking * Network Operations * Incident Management * Change Management * Production Support * Application Support * System Monitoring * Root Cause Analysis Core Activity: * Support and maintain business-critical telecoms OSS platforms and production applications * Administer and support internally developed telecoms operational … data quality activities * Support operational users of network inventory, provisioning and fulfilment systems * Implement approved production changes in accordance with change management processes * Perform root cause analysis and implement preventative solutions * Produce technical documentation, support records and operational procedures Deliverables: * Stable and secure OSS and production environments ...

activities, helping to maintain operational excellence across the estate. As part of a collaborative team, you'll apply best practice approaches to incident management, root cause analysis, documentation, and change implementation while supporting continuous improvement initiatives across the wider SAP environment. Key responsibilities: •Support & Maintain SAP Basis … Resolve technical incidents and service requests •Monitor & Manage system performance, availability, and security •Plan & Deliver maintenance activities, patches, and service pack implementations •Conduct & Support root cause analysis and problem investigations •Collaborate & Coordinate with onshore, offshore, vendor, and client teams •Implement & Govern changes in line with ITIL ...

technical authority and escalation leader for our most critical customer‐impacting issues across our platform ecosystem. This role requires leading critical customer escalations, driving root cause analysis across multiple technology layers, partnering with Engineering and Product leadership, and communicating with senior stakeholders up to Director … infrastructure, databases, and distributed systems. Lead cross‐functional incident response and technical war rooms involving Engineering, Product, Operations, Security, and external partners. Perform deep root cause analysis using logs, metrics, traces, database analysis, and application diagnostics. Partner with Engineering teams to ensure permanent corrective actions ...

Operational Support Systems Cisco Networking Nokia Transmission Microwave Networks Enterprise IP Networking Network Operations Incident Management Change Management Production Support Application Support System Monitoring Root Cause AnalysisCore Activity: Support and maintain business-critical telecoms OSS platforms and production applications Administer and support internally developed telecoms operational support systems … data quality activities Support operational users of network inventory, provisioning and fulfilment systems Implement approved production changes in accordance with change management processes Perform root cause analysis and implement preventative solutions Produce technical documentation, support records and operational proceduresDeliverables: Stable and secure OSS and production environments Successful ...

develop industry-relevant knowledge through structured learning and practical projects. What You Will Learn Throughout the traineeship, you will develop an understanding of: Business Analysis Fundamentals Requirements Elicitation Techniques Stakeholder Analysis and Management Business Process Modelling Process Improvement and Optimisation Requirements Documentation User Stories and Acceptance Criteria Agile … Scrum Methodologies Waterfall Project Delivery Gap Analysis Root Cause Analysis Business Case Development Data Analysis and Visualisation Change Management Fundamentals Risk Analysis Business Analysis Tools and Techniques Practical Experience You will work on realistic business analysis projects that may include: Business process ...

supplement engineering capacity during transformation delivery delivering solution development. Key Scope Embed into BAU operations - incident triage, escalation and hands-on remediation. Conduct Root Cause Analysis on production issues; partner with engineering teams on fix delivery. Provide backfill engineering capacity on a defined-term basis where required. … able to engage with senior stakeholders and translate technical detail for non-technical audiences. Technical Skills Problem and Incident management - telemetry-led detection, ticket analysis, knowledge-base uplift. Root Cause Analysis tooling and fix delivery integrated with engineering release management. Observability platforms - Nexthink, Microsoft 365 admin ...

under load Oversee PySpark-based data validation and interrogation activities on AWS EMR Support testing and monitoring of workflows orchestrated through Apache Airflow Drive root cause analysis for production data issues and platform defects Risk Management & Reporting Identify, assess, and communicate quality risks across releases and environments … Docker and containerised testing environments Understanding of dimensional data models and slowly changing dimensions Experience validating structured and unstructured data workflows Strong analytical and root cause analysis skills Ability to communicate technical risks clearly to stakeholders at all levels Experience leading and mentoring QA/Test Engineering ...

issues Leverage AI tooling – Use AI‐assisted development tools (e.g. GitHub Copilot) to accelerate infrastructure work, and explore AI‐driven approaches to incident detection, root cause analysis, and remediation What We're Looking For Essential 3+ years in an SRE, Platform, or DevOps engineering role AWS services … regulated environments or with compliance frameworks Experience with AI‐driven DevOps tooling (e.g. AWS DevOps Agent or similar AI agents for incident resolution, root cause analysis, and operational improvement) Experience with SLIs, SLOs, and error budgets On‐Call We have a 24/7 customer support team ...

Group Policy. Manage and maintain VMware vSphere/ESXi infrastructure. Implement and maintain Infrastructure as Code using Terraform. Lead incident resolution, troubleshooting and root cause analysis across hybrid platforms. Collaborate with Architecture, Security and Engineering teams to deliver platform improvements. Produce technical documentation, operational procedures and platform … Policy. Experience supporting hybrid cloud environments and integrating Azure with on-prem infrastructure. Experience supporting business-critical production platforms. Excellent troubleshooting, problem-solving and root cause analysis skills. Experience leading technical infrastructure or platform initiatives. Strong communication and stakeholder management skills. Desirable Skills Azure Landing Zone design ...

topology data to improve visibility across cloud, on‐premises, and hybrid environments. Implement AIOps use cases, including noise reduction, event deduplication, correlation, anomaly detection, root cause analysis, and predictive alerting. Partner with engineering teams to build automated remediation and self‐healing workflows integrated with observability and ITSM … influence decisions on tooling, process simplification, and operating model improvements. Build and mentor a high‐performing team, fostering technical depth in observability, data analysis, incident intelligence, and automation engineering. Qualifications 7–10+ years of experience in IT operations, SRE, observability, platform engineering, or related disciplines, with demonstrated leadership ...

simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement … dashboards to visualize system health and reliability metrics. Configure intelligent alerting based on anomaly detection and thresholds. Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR). Knowledge of AIOps or ML-based anomaly detection for proactive reliability management. ...

simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement … dashboards to visualize system health and reliability metrics. Configure intelligent alerting based on anomaly detection and thresholds. Combine metrics, logs, and traces to enable root cause analysis and reduce Mean Time to Resolution (MTTR). Knowledge of AIOps or ML-based anomaly detection for proactive reliability management. ...

through to a fix. You'll act as the technical authority for the operational team: taking ownership of complex incident resolution and root cause analysis, leading platform engineering and hardware lifecycle work, and mentoring Infrastructure Engineers as they develop their own skills. You're expected … when the team needs it. What you'll be doing Incident response & problem management * Lead technical response to P1 and P2 major incidents * Own root cause analysis, delivering RCA reports within 5 working days of closure * Chair post-incident review sessions Platform engineering * Manage Dell VxRail cluster ...

Operations: Accurate and timely delivery of workflows across multiple business units. Incident Management: Identifying and resolving production issues, coordinating with stakeholders, and contributing to root cause analysis and permanent remediation. Client Case Handling: Managing production-related queries and tickets, ensuring prompt resolution in partnership with global teams. … index production processes, ensuring delivery within strict deadlines and SLA compliance across global markets Monitor real-time production systems, investigate alerts, and perform root cause analysis - driving resolution independently rather than waiting for direction Lead quality assurance efforts across production workflows - designing and executing test plans, validating ...

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

criteria, and prioritized backlog items across the AIOps product lifecycle. Ownership of high-impact AIOps capabilities, including noise reduction, event management, correlation, anomaly detection, root cause analysis, predictive alerting, and self‐healing remediation. Partner across Operations, infrastructure, SRE, platform engineering, service management, application teams, security, and vendors … product management, IT operations, SRE, observability, platform engineering, or related enterprise technology roles. Strong understanding of AIOps concepts, including event correlation, anomaly detection, root cause analysis, noise reduction, predictive analytics, and automated remediation. Experience defining product roadmaps, managing requirements and backlog priorities, and delivering technical platform capabilities ...

criteria, and prioritized backlog items across the AIOps product lifecycle.* Ownership of high-impact AIOps capabilities, including noise reduction, event management, correlation, anomaly detection, root cause analysis, predictive alerting, and self-healing remediation.* Partner across Operations, infrastructure, SRE, platform engineering, service management, application teams, security, and vendors … product management, IT operations, SRE, observability, platform engineering, or related enterprise technology roles.* Strong understanding of AIOps concepts, including event correlation, anomaly detection, root cause analysis, noise reduction, predictive analytics, and automated remediation.* Experience defining product roadmaps, managing requirements and backlog priorities, and delivering technical platform capabilities ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve … able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root ...

with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver … Strong understanding of Agile delivery practices using Jira and Confluence •Experience providing technical governance, design assurance, and architecture leadership •Strong troubleshooting, incident management, and root cause analysis capabilities •Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts •Experience communicating complex technical concepts to technical ...

configuration issues, and user queries, ensuring the platform remains stable, secure, and aligned to business requirements. The successful candidate will perform incident triage, troubleshooting, root cause analysis, platform administration, configuration, scripting, testing, and deployment activities while working closely with platform owners, developers, business stakeholders, and third-party … incoming tickets and determine appropriate resolution paths. Monitor platform health, integrations, scheduled jobs, and system performance. Identify recurring issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management ...

complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively … years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. ...

updates to senior leadership and key stakeholders. Issue Major Incident communications and notifications. Ensure accurate incident documentation and lifecycle management. Facilitate post-incident reviews, root cause analysis and lessons learned activities. Work closely with Problem Management teams to prevent recurring incidents. Contribute to the continuous improvement … operational environments. Exposure to operational resilience, risk management and governance frameworks. Key Skills Major Incident Management Crisis Management Service Recovery Stakeholder Management Executive Communications Root Cause Analysis Problem Management ITIL Operational Resilience Risk Management Candidate Requirements BPSS eligible. Able to work via Umbrella company. Available to attend ...

validators, kiosks, and associated platforms , coordinating rapid resolution with engineering and field teams. Drive operational excellence across: Incident management Ticket prioritisation and queue management Root cause analysis (RCA) Service performance and uptime Work closely with field engineers, maintenance teams, and operational stakeholders to ensure effective resolution … engineering, and operations. Support capacity planning, resource forecasting, and service readiness , ensuring resilience across peak operational periods. Produce regular performance reporting including dashboards, trend analysis, and improvement roadmaps . What We're Looking For Essential Experience Proven experience managing customer-facing technology in operational environments , such as: Ticketing/ ...