FortiNet SDWAN Engineer
- Hiring Organisation
- MECS Communications Ltd
- Location
- East London, London, United Kingdom
- Employment Type
- Contract, Work From Home
time zone The role: Take ownership of escalated incidents on Fortinet SDWAN solutions supporting multi-national customers. You'll provide expert troubleshooting, root cause analysis, and resolution while maintaining clear communication with internal stakeholders and external customers. Become the trusted technical expert teams call first when complex … SDWAN incidents need immediate resolution. Your focus: * Incident ownership and resolution on Fortinet SDWAN solutions * Root cause analysis and preventative recommendations * Escalation management and vendor coordination * Change request review and implementation (MACD) * Stakeholder communication and progress updates * ITIL-aligned operational practices Key responsibilities: * Own and resolve escalated ...