1 to 25 of 1,940 Root Cause Analysis Jobs in the UK

Incident and Problem Management Analyst (SC Cleared)

Location
Warrington, England, United Kingdom
stakeholders to ensure timely resolution, clear communication and continuous service improvement. The role will involve monitoring service performance, supporting major incident activity, contributing to root cause analysis, maintaining problem and known error records, and helping reduce repeat incidents through effective governance and knowledge management. Your responsibilities … major/high-priority incidents, ensuring effective diagnosis, escalation and communication. Deliver clear and timely communications to customers, IT teams and stakeholders. Produce trend analysis for recurring incidents and problems to support service improvement. Drive root cause analysis for recurring and high-impact problems, ensuring corrective ...

Application Support Analyst

Location
Bradford, England, United Kingdom
stability, availability and performance of business-critical platforms including Salesforce, Genesys, MuleSoft, GoAnywhere and Sumo Logic. You'll investigate complex technical issues, drive root cause analysis and improve service reliability. You'll make a visible impact, influence platform evolution and help shape what comes next. There … business platforms running smoothly through proactive monitoring and technical support Diagnose and resolve complex issues across applications, APIs, integrations and contact centre technologies Drive root cause analysis and problem management to reduce repeat incidents and improve resilience Collaborate with engineering teams to manage defects and deliver lasting ...

Manufacturing Controls Engineer

Location
Woking, England, United Kingdom
software deployment activities consistently deliver the required levels of product quality, process compliance, and production performance.The role provides technical support for the investigation, containment, root-cause analysis, and permanent resolution of complex vehicle and production-process issues. It ensures controls-related requirements are translated into robust, repeatable … escalation procedures; address deviations before they affect vehicle quality or production continuity.Use structured problem-solving methods to analyse defects and process failures, establish root cause, define containment and recovery actions, and verify corrective-action effectiveness through objective evidence.Provide hands-on technical support for End-of-Line testing, software ...

Manufacturing Controls Engineer

Hiring Organisation
McLaren Group
Location
Woking, Surrey, UK
Employment Type
Full-time
deployment activities consistently deliver the required levels of product quality, process compliance, and production performance. The role provides technical support for the investigation, containment, root-cause analysis, and permanent resolution of complex vehicle and production-process issues. It ensures controls-related requirements are translated into robust, repeatable … escalation procedures; address deviations before they affect vehicle quality or production continuity. Use structured problem-solving methods to analyse defects and process failures, establish root cause, define containment and recovery actions, and verify corrective-action effectiveness through objective evidence. Provide hands-on technical support for End-of-Line ...

IT Support Engineer - 3rd Line

Hiring Organisation
Netteam tX Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service … customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards ...

3rd Line Technical Support - MSP

Hiring Organisation
Planet Recruitment
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong … telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed escalation standards. Deliver permanent remediation through ...

Maintenance Engineer

Hiring Organisation
Workforce Staffing Ltd
Location
Coventry, West Midlands (County), United Kingdom
Employment Type
Permanent
restore and improve equipment functionality. Provide technical support to equipment suppliers during remote and on-site interventions. Identify recurring equipment failures and implement effective root cause corrective actions. Work with Engineering and Quality teams to optimise equipment and production processes. Contribute to continuous improvement projects designed to increase … parameters to ensure stable and capable production processes. Support Quality teams with the qualification and parametrisation of new products, including PPAP activities. Assist with root cause analysis of production rejects, defects and process deviations. Develop and implement effective corrective and preventative actions (CAPA). Modify and develop ...

Service Reliability Analyst

Location
Greater London, England, United Kingdom
Sitting at the intersection between technical teams, internal stakeholders, and external clients, your primary purpose is to deliver service excellence by ensuring incident communications, Root Cause Analysis (RCA) reports, and technical workarounds are clear, structured, and business-focused. In this early-career, development-focused position, you will … responsible for translating complex diagnostic details into actionable insights, driving ticket quality, coordinating offshore analysis tasks, and tracking preventive actions to ensure long-term system stability across Finova's financial technology platform. About you: Communication & Technical Translation: Exceptional written and verbal English communication skills, with a proven ability ...

Global Security – Red Team Operator - X-Force Red

Location
Greater London, England, United Kingdom
analytical background to breach security systems and identify weaknesses to improve enterprise information security. Your expertise will help evaluate system security configurations, perform root cause analysis, and contribute to the design and implementation of countermeasures. Your primary responsibilities will include: Evaluate System Security: Evaluate system security configurations … identify vulnerabilities and weaknesses, and perform root cause analysis to determine the cause of security breaches. Conduct Penetration Testing: Attempt to hack into networks to access information without authorization, and document findings to produce reports detailing the effectiveness of security systems. Design Countermeasures: Contribute ...

TECHNICAL LEAD L1(CONTRACT)

Location
Greater London, England, United Kingdom
Description Role Purpose The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business … replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle.\" Root Cause Analysis Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors ...

Business Incident Manager

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting. Key Responsibilities Incident Management & Coordination Lead the management of business incidents from identification through to resolution … support resolver teams to ensure timely and effective resolution of incidents. Escalate issues appropriately where progress is at risk or impact is increasing. Root Cause Analysis & Continuous Improvement Lead or coordinate the completion of root cause analysis (RCA) for significant incidents. Ensure corrective ...

Lead Software Engineer - LLM Ops Platform Reliability

Location
Glasgow, Scotland, United Kingdom
Security teams to prioritize reliability work and deliver solutions that address user and operational pain points with lasting impact. Lead problem management and root cause analysis by debugging complex production issues, identifying systemic root causes, and driving durable remediation and preventative actions. Own reliability reporting … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. ...

Sr Quality Analyst, Complaints & Clinical Risk (12 Months)

Location
Horsell, England, United Kingdom
deliver to all disciplines end-to-end – at scale. Fostering healthier communities. Purpose The Complaints & Clinical Risk Quality Analyst is responsible for the investigation, analysis, trending, and resolution of customer complaints, clinical safety issues, and product‐related risks across the Clinisys product portfolio. The role supports complaint handling, post … patient safety, product quality, and risk management practices. Key Responsibilities Manage and support complaint handling activities throughout the complaint lifecycle, including intake, triage, investigation, root cause analysis, corrective actions, and closure. Support post‐market surveillance activities through the collection, analysis, and interpretation of complaint, service, customer ...

Senior Network Engineer - 6 month fixed term contract

Location
Greater London, England, United Kingdom
enabled operations and automation. NOC Engineers actively design, build, and maintain intelligent tooling using Claude Code, Python, and APIs to modernize alerting, accelerate root cause analysis, reduce mean time to repair (MTTR), and eliminate repetitive operational work. A strong understanding of API-driven automation is a core … Extend and fine-tune the monitoring stack to onboard new devices and data sources, including custom metrics, collectors, and dashboards. Build tooling that strengthens root cause analysis, predictive monitoring, and data-driven operational decision-making within the NOC. Packet Analysis & Problem Management - 10% Respond to customer ...

SIAM Problem Analyst

Location
United Kingdom
focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
London, UK
Employment Type
Full-time
others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
Colchester, Essex, UK
Employment Type
Full-time
others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

Azure Data Support Engineer

Location
City Of London, England, United Kingdom
Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

Continuous Improvement and Organisational Learning Lead

Hiring Organisation
Great British Nuclear
Location
Warrington, Cheshire, United Kingdom
Employment Type
Permanent
Salary
£75900/annum
improvement and operational excellence across GBE-N and its delivery partners. You will be responsible for developing and maintaining robust processes for incident investigation, root cause analysis, and organisational learning. You will work closely with Integrated Project Teams (IPTs), Delivery Partners, Technology Partners, Construction Partner … notifiable events to enforcing authorities, capturing and sharing organisational learning across GBE-N and its partners. Develop and implement a structured investigation process and root cause analysis methodology, leading and supporting investigations into events and incidents, identifying root and contributory causes where required. Design and implement ...

Maintenance & Reliability Engineer

Location
Greater London, England, United Kingdom
software engineering, or a minimum of 3 years’ experience in a similar role Initial EV experience is desirable, but not essential Ability to conduct root cause analysis for all maintenance-related issues Excellent communication abilities and a proactive approach to problem-solving Analytical mindset with the ability … expertise in developing and implementing maintenance strategies for charging infrastructure, with strong analytical skills to generate actionable insights and improve operational efficiency. Proficient in root cause analysis and effective communication, with a focus on collaboration and team performance. Highest-signal resume keywords Degree In Electrical Engineering Root ...

TechOps Engineer

Hiring Organisation
Addition
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£400.00 per day
Azure. You’ll act as a senior escalation point for L2 and L3 incidents, diagnosing issues across infrastructure, applications and middleware while driving root-cause analysis and permanent resolutions. This is a highly technical role requiring strong production operations experience, confident incident leadership and the ability … Azure. • Performing hands-on RHEL administration, including hardening, patching, performance tuning and troubleshooting. • Acting as an escalation point for L2 and L3 incidents. • Leading root-cause analysis and implementing permanent fixes for recurring issues. • Supporting Java and Spring Boot microservices in production environments. • Diagnosing JVM issues relating ...

Desktop Support Lead

Location
Greater London, England, United Kingdom
stakeholder alignment, risk mitigation, and zero trading disruption. The role serves as the senior escalation point for complex end‐user and desktop issues, driving root cause analysis and permanent remediation to eliminate repeat incidents. Success requires close coordination with infrastructure, networking, and security teams, alongside disciplined lifecycle … house managed Windows 11 platform for the London user base. Serve as the senior escalation point for complex end‐user and desktop incidents, driving root cause analysis and permanent remediation. Enforce disciplined lifecycle ownership of all incidents and service requests within ServiceNow to improve transparency and performance ...

Client Service Delivery Manager

Hiring Organisation
MUFG Pension & Market Services
Location
United Kingdom, UK
Employment Type
Full-time
across a portfolio of high-profile FTSE clients, owning the end-to-end service performance narrative for each client, translating MI into insights, leading root cause analysis for incidents/complaints and recurring themes, agreeing pragmatic remediation plans with operations and technology and communicating progress and outcomes … levels Strong knowledge of regulatory frameworks – FCA, Companies Act, HMRC, GDPR Excellent analytical and problem-management skills with the ability to interpret MI, perform root cause analysis, distinguish symptoms from causes and implement corrective and preventative actions with tracking to closure Good working knowledge and experience working ...

Lead Design Quality Assurance Engineer

Hiring Organisation
Safran
Location
Tring, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Lead Design Quality Assurance Engineer Pitstone Skills: APQP, FMEA, PPAP, Root Cause Analysis, AS9100, EASA/CAA Part 21J, Auditing Safran - Here, we craft excellence together. We are looking for passionate individuals to join our team as a Lead Design Quality Assurance Engineer at our Pitstone site. … achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy for defect prevention, root cause analysis and continuous improvement across the full product development lifecycle. Lead Design Quality Assurance activities in accordance with EASA/CAA Part ...

Continuous Improvement Manager

Hiring Organisation
Forza Doors Ltd
Location
Partridge Green, West Sussex, UK
technical authority and custodian for continuous improvement methodology across manufacturing. The role owns the common approach to value stream mapping, A3/PDCA, root cause analysis, FMEA, standard work, visual management, problem-solving governance and benefit validation. The role will govern a prioritised portfolio of improvement activity … each material initiative before work begins. Lead and facilitate complex improvement activity using appropriate methods including value stream mapping, A3, PDCA, 5 Whys, root cause analysis, FMEA, standard work, visual management, SMED, error proofing and waste reduction. Strengthen daily management systems so that abnormalities, priorities, ownership ...