1 to 25 of 1,874 Root Cause Analysis Jobs in the UK

stakeholders to ensure timely resolution, clear communication and continuous service improvement. The role will involve monitoring service performance, supporting major incident activity, contributing to root cause analysis, maintaining problem and known error records, and helping reduce repeat incidents through effective governance and knowledge management. Your responsibilities … major/high-priority incidents, ensuring effective diagnosis, escalation and communication. Deliver clear and timely communications to customers, IT teams and stakeholders. Produce trend analysis for recurring incidents and problems to support service improvement. Drive root cause analysis for recurring and high-impact problems, ensuring corrective ...

stability, availability and performance of business-critical platforms including Salesforce, Genesys, MuleSoft, GoAnywhere and Sumo Logic. You'll investigate complex technical issues, drive root cause analysis and improve service reliability. You'll make a visible impact, influence platform evolution and help shape what comes next. There … business platforms running smoothly through proactive monitoring and technical support Diagnose and resolve complex issues across applications, APIs, integrations and contact centre technologies Drive root cause analysis and problem management to reduce repeat incidents and improve resilience Collaborate with engineering teams to manage defects and deliver lasting ...

software deployment activities consistently deliver the required levels of product quality, process compliance, and production performance.The role provides technical support for the investigation, containment, root-cause analysis, and permanent resolution of complex vehicle and production-process issues. It ensures controls-related requirements are translated into robust, repeatable … escalation procedures; address deviations before they affect vehicle quality or production continuity.Use structured problem-solving methods to analyse defects and process failures, establish root cause, define containment and recovery actions, and verify corrective-action effectiveness through objective evidence.Provide hands-on technical support for End-of-Line testing, software ...

acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service … customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards ...

technical escalation point for complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong … telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed escalation standards. Deliver permanent remediation through ...

restore and improve equipment functionality. Provide technical support to equipment suppliers during remote and on-site interventions. Identify recurring equipment failures and implement effective root cause corrective actions. Work with Engineering and Quality teams to optimise equipment and production processes. Contribute to continuous improvement projects designed to increase … parameters to ensure stable and capable production processes. Support Quality teams with the qualification and parametrisation of new products, including PPAP activities. Assist with root cause analysis of production rejects, defects and process deviations. Develop and implement effective corrective and preventative actions (CAPA). Modify and develop ...

Sitting at the intersection between technical teams, internal stakeholders, and external clients, your primary purpose is to deliver service excellence by ensuring incident communications, Root Cause Analysis (RCA) reports, and technical workarounds are clear, structured, and business-focused. In this early-career, development-focused position, you will … responsible for translating complex diagnostic details into actionable insights, driving ticket quality, coordinating offshore analysis tasks, and tracking preventive actions to ensure long-term system stability across Finova's financial technology platform. About you: Communication & Technical Translation: Exceptional written and verbal English communication skills, with a proven ability ...

Description Role Purpose The purpose of this role is to facilitate application solutions by developing and reviewing module-level codes, creating replication patterns, performing root cause analysis to identify recurring issues and collaborating with internal and external stakeholders to ensure stable, well-documented deliverables that meet business … replication patterns, to ensure that the developed code aligns with the project standards.Collaborate with project managers through all phases of software development life cycle.\" Root Cause Analysis Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors ...

role ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting. Key Responsibilities Incident Management & Coordination Lead the management of business incidents from identification through to resolution … support resolver teams to ensure timely and effective resolution of incidents. Escalate issues appropriately where progress is at risk or impact is increasing. Root Cause Analysis & Continuous Improvement Lead or coordinate the completion of root cause analysis (RCA) for significant incidents. Ensure corrective ...

deliver to all disciplines end-to-end – at scale. Fostering healthier communities. Purpose The Complaints & Clinical Risk Quality Analyst is responsible for the investigation, analysis, trending, and resolution of customer complaints, clinical safety issues, and product‐related risks across the Clinisys product portfolio. The role supports complaint handling, post … patient safety, product quality, and risk management practices. Key Responsibilities Manage and support complaint handling activities throughout the complaint lifecycle, including intake, triage, investigation, root cause analysis, corrective actions, and closure. Support post‐market surveillance activities through the collection, analysis, and interpretation of complaint, service, customer ...

enabled operations and automation. NOC Engineers actively design, build, and maintain intelligent tooling using Claude Code, Python, and APIs to modernize alerting, accelerate root cause analysis, reduce mean time to repair (MTTR), and eliminate repetitive operational work. A strong understanding of API-driven automation is a core … Extend and fine-tune the monitoring stack to onboard new devices and data sources, including custom metrics, collectors, and dashboards. Build tooling that strengthens root cause analysis, predictive monitoring, and data-driven operational decision-making within the NOC. Packet Analysis & Problem Management - 10% Respond to customer ...

focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. … Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes to improved service stability, reduced incident volumes, enhanced end-user experience, increased operational resilience, and the delivery of measurable business value. Hybrid working: The places that you work from day to day will vary according ...

others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, root‐cause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in root‐cause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

Bash to reduce manual intervention and improve service reliability. SQL and Data Warehouse Operations Write, optimize, and troubleshoot SQL queries for data validation, root cause analysis, and report troubleshooting. Support and maintain data warehouse environments such as Azure Synapse Analytics, SQL Server/Azure SQL DB, Snowflake … slow-running queries and data load failures. Issue Investigation & RCA Investigate job failures and performance issues across data pipelines, ML endpoints, and dashboards. Perform root cause analysis and provide short‐term and long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support ...

improvement and operational excellence across GBE-N and its delivery partners. You will be responsible for developing and maintaining robust processes for incident investigation, root cause analysis, and organisational learning. You will work closely with Integrated Project Teams (IPTs), Delivery Partners, Technology Partners, Construction Partner … notifiable events to enforcing authorities, capturing and sharing organisational learning across GBE-N and its partners. Develop and implement a structured investigation process and root cause analysis methodology, leading and supporting investigations into events and incidents, identifying root and contributory causes where required. Design and implement ...

software engineering, or a minimum of 3 years’ experience in a similar role Initial EV experience is desirable, but not essential Ability to conduct root cause analysis for all maintenance-related issues Excellent communication abilities and a proactive approach to problem-solving Analytical mindset with the ability … expertise in developing and implementing maintenance strategies for charging infrastructure, with strong analytical skills to generate actionable insights and improve operational efficiency. Proficient in root cause analysis and effective communication, with a focus on collaboration and team performance. Highest-signal resume keywords Degree In Electrical Engineering Root ...

Azure. You’ll act as a senior escalation point for L2 and L3 incidents, diagnosing issues across infrastructure, applications and middleware while driving root-cause analysis and permanent resolutions. This is a highly technical role requiring strong production operations experience, confident incident leadership and the ability … Azure. • Performing hands-on RHEL administration, including hardening, patching, performance tuning and troubleshooting. • Acting as an escalation point for L2 and L3 incidents. • Leading root-cause analysis and implementing permanent fixes for recurring issues. • Supporting Java and Spring Boot microservices in production environments. • Diagnosing JVM issues relating ...

stakeholder alignment, risk mitigation, and zero trading disruption. The role serves as the senior escalation point for complex end‐user and desktop issues, driving root cause analysis and permanent remediation to eliminate repeat incidents. Success requires close coordination with infrastructure, networking, and security teams, alongside disciplined lifecycle … house managed Windows 11 platform for the London user base. Serve as the senior escalation point for complex end‐user and desktop incidents, driving root cause analysis and permanent remediation. Enforce disciplined lifecycle ownership of all incidents and service requests within ServiceNow to improve transparency and performance ...

Quality Performance Lead initiatives to reduce customer complaints and quality defects. Analyse quality trends and identify opportunities for improvement. Drive a proactive approach to root cause analysis and corrective actions. Challenge performance and standards where improvements are required. Leadership & Development Lead, coach, and develop the QA team. … learned from audits, complaints, incidents, and investigations are embedded into business processes. Risk & Incident Management Lead investigations into food safety and quality incidents. Facilitate root cause analysis and corrective action programmes. Escalate significant risks appropriately and take decisive action when standards are at risk. Exercise authority ...

Lead Design Quality Assurance Engineer Pitstone Skills: APQP, FMEA, PPAP, Root Cause Analysis, AS9100, EASA/CAA Part 21J, Auditing Safran - Here, we craft excellence together. We are looking for passionate individuals to join our team as a Lead Design Quality Assurance Engineer at our Pitstone site. … achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy for defect prevention, root cause analysis and continuous improvement across the full product development lifecycle. Lead Design Quality Assurance activities in accordance with EASA/CAA Part ...

queue and team leader/agent performance across our in-house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause analysis (e.g. Team Leader/agent productivity) to drive improved performance. Helping define new metrics, targets and best practices to drive … weekly monitoring of key performance indicators (KPIs) for channels (e.g., chat, email, phone), service queues, team leaders, and individual agents across UKI and EU. Root Cause Analysis (RCA): Conducting deep dives and methodical investigations to identify the fundamental reasons behind performance trends (e.g., analysing agent productivity, training ...

Lead where required. Identify and recommend improvements to enhance plant stability, maximise uptime, improve quality and support reliability through effective problem-solving and root cause analysis. Provide flexible cover for other technicians where required and demonstrate behaviours that support a positive values-based culture. Experience and Qualifications … using Mod 300, DeltaV or similar plant control systems. Experience working to formal site I/E standards and quality assurance procedures. Experience applying root cause analysis to maintenance or operational issues. Experience supporting plant reliability, uptime and continuous improvement activity. Dual-skilled electrical and instrumentation experience. ...

quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Key Responsibilities: Content Review & Analysis Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies Perform daily quality … assessments of moderation decisions across multiple content categories Identify patterns and trends in content violations through systematic data analysis Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement Help build quality assessment processes and conduct quality assessment work ...

quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Key Responsibilities: Content Review & Analysis Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies Perform daily quality … assessments of moderation decisions across multiple content categories Identify patterns and trends in content violations through systematic data analysis Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement Help build quality assessment processes and conduct quality assessment work ...

quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Key Responsibilities: Content Review & Analysis Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies Perform daily quality … assessments of moderation decisions across multiple content categories Identify patterns and trends in content violations through systematic data analysis Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement Help build quality assessment processes and conduct quality assessment work ...