1 to 25 of 377 Root Cause Analysis Jobs in the UK

time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Incident Management – Major incident handling, root cause analysis, SLA compliance Technical Knowledge – Applications, infrastructure, monitoring tools, quick tech adoption Communication – Clear, timely updates to technical and non-technical … lead investigations, and ensure timely, accurate updates to stakeholders. The role also covers proactive and reactive Problem Management, using tools for monitoring, triage, root-cause analysis, trend detection, and reporting. Key Actions Monitor and drive incidents to closure, escalating when needed Assess severity and manage major incidents ...

fast-paced, high-responsibility environment. 🎯 What You’ll Do • Act as the final escalation point for complex technical incidents and problems, owning root cause analysis through to permanent resolution. • Lead the resolution of high-impact, business-critical issues, ensuring minimal disruption and clear communication throughout. • Ensure … automation experience to improve efficiency and enhance Service Desk productivity • Experience with AI-driven tools and automation to improve service efficiency, incident resolution, and root cause analysis. • Lead ITIL-aligned incident, problem, and change management activities, including root cause analysis, change planning, and post-incident ...

fast-paced, high-responsibility environment. 🎯 What You’ll Do • Act as the final escalation point for complex technical incidents and problems, owning root cause analysis through to permanent resolution. • Lead the resolution of high-impact, business-critical issues, ensuring minimal disruption and clear communication throughout. • Ensure … automation experience to improve efficiency and enhance Service Desk productivity • Experience with AI-driven tools and automation to improve service efficiency, incident resolution, and root cause analysis. • Lead ITIL-aligned incident, problem, and change management activities, including root cause analysis, change planning, and post-incident ...

communication plans are executed effectively during major incidents to keep senior leadership, regulators, and impacted business units informed in real time. Oversee incident trend analysis and reporting to senior leadership and regulators to identify systemic issues, improve response strategies, and support compliance obligations. Ensure incident processes align with DORA … impact classification, response timelines, and regulatory reporting to maintain operational resilience. Own the problem management lifecycle from identification through resolution and closure to eliminate root causes and prevent recurrence of incidents. Drive structured root cause analysis (RCA) using methodologies such as 5 Whys or Kepner-Tregoe ...

upgrading and patching Solace appliances and software brokers in production Ability to build and deploy Solace infrastructure from scratch (appliance setup, redundancy configurations) Log analysis expertise - reviewing Solace logs, identifying anomalies, and performing root cause analysis 24/7 production support experience in enterprise environments …/scripting skills (Bash/Python) Financial services background preferred The Role: Administer Solace appliances/brokers (on-prem & cloud) Production support, incident response, root cause analysis System monitoring, capacity planning, performance tuning WAN optimization for low-latency messaging Automation and documentation ...

testing, and maintaining disaster recovery and backup solutions for critical systems. Analytical Skills: Strong ability to analyse and resolve issues, with a focus on root cause analysis and long-term solutions. Role/responsibilities: Incident Management: Lead investigations into faults, outages, and incidents, ensuring effective root cause analysis and implementation of corrective actions. Risk Mitigation: Proactively identify and mitigate risks to CNI infrastructure, ensuring that issues are addressed promptly and communicated clearly to stakeholders. Disaster Recovery: Develop, implement, and maintain disaster recovery and backup strategies for critical systems. Patch Management: Plan, implement ...

tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Essential Experience: Proven hands … CloudWatch, ELK/Opensearch, Prometheus, Grafana). Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. Ability to collaborate effectively with Development and Test teams, translating requirements into stable and secure environments. Desirable ...

recommend, and resolve potential issues or areas for security posture improvement. Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution. Document and Transfer Knowledge: Create high-quality, customer-specific … customer environments, driving deployment to successful completion. Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis). Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical ...

recommend, and resolve potential issues or areas for security posture improvement. Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution. Document and Transfer Knowledge: Create high-quality, customer-specific … customer environments, driving deployment to successful completion. Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis). Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical ...

tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven … Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact ...

. Maintain accurate, auditable records of change requests, approvals, risk assessments, and implementation outcomes . Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts. Support internal and external audits by providing evidence of change governance and traceability . Reporting & Continuous Improvement Track … infrastructure, applications, and cloud environments . Excellent stakeholder management, leadership, and facilitation skills (e.g., chairing CAB meetings). Analytical mindset for process improvement, root cause analysis, and reporting . Attention to detail for audit and compliance readiness . Qualifications Bachelor's degree in Information Technology, Computer Science ...

escalation for the service desk while working closely with the infrastructure and networking teams. You’ll take ownership of high-impact issues, lead on root cause analysis, and play a key role in designing and improving client environments. This is a client-facing role, so clear communication … across Windows Server, Microsoft 365, Azure, and virtualised environments Performing advanced configuration and troubleshooting of firewalls, WAN/LAN, backups, and DR Carrying out root cause analysis and implementing long-term fixes Creating and maintaining high-quality technical documentation Mentoring 1st and 2nd Line engineers and raising ...

transparency and alignment. Ensure accurate incident logging, categorization, and documentation in ITSM tools (e.g., ServiceNow) to maintain governance and enable effective reporting. Conduct structured root cause analysis (RCA) for recurring or high-impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through … Incident and Problem Management, or IT operations, preferably in the banking or financial services sector. Proven track record in managing major incidents and driving root cause analysis in complex, global environments. Experience working in regulated industries (e.g., banking, financial services) with exposure to SOX, GDPR, PRA/ ...

performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-cause analysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands … experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-cause analysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary ...

require careful alignment with regulatory standards. Senior Data Governance Analyst - What will you be doing? * Reviewing data quality incidents across the organisation and supporting root cause analysis where data is impacted, ensuring issues are identified and addressed effectively. * Communicating confidently and effectively with multiple stakeholders to quickly … critical information by questioning stakeholders thoughtfully and applying active listening techniques for thorough understanding. * Solid understanding of Data Quality principles including identification of issues, root cause analysis methodologies, and remediation planning. Robert Walters are proud to specialise in BI & Data recruitment across the UK, offering amazing opportunities ...

standards Monitor manufacturing processes using SOPs and implement corrective actions where required Create, maintain, and update quality documentation, including inspection procedures and test plans Root cause analysis and develop corrective and preventative action plans Working cross-functionally to resolve quality issues and improve processes Train team members … best practice What were looking for Quality Assurance experience from within a manufacturing industry sector background Previous experience of inspection and test Experience of Root cause analysis and implementation of corrective actions Strong problem solving skills Knowledge of SAP would be useful but not essential An understanding ...

membership What to expect Non-Conformance & Issue Resolution Lead investigations into non-conformances (internal, supplier and customer-related) and write investigation reports. Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/impact and develop corrective/preventative actions. … Chinese language skills are highly desirable Strong understanding of operational quality processes, food safety standards and industry best practices. Ability to conduct effective root cause analysis and manage CAPAs. Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication. Ability to work proactively ...

highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports … dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce ...

highly skilled Complaints Data Analyst to deliver data-driven insights that improve our complaints service. This analytical role focuses on performance reporting, trend analysis, and supporting root cause investigations to drive smarter, data-led decision making. Role Overview You will analyse complaints performance, produce high-quality reports … dashboards, and identify key trends to support service improvement. Working closely with the Root Cause Lead and senior stakeholders, you will ensure accurate data, meaningful insights, and high-quality reporting across the complaints function. Key Responsibilities Monitor and report on team and individual performance against complaints KPIs. Produce ...

with commercial insight on new products to define and recommend new or amend appropriate coverage and controls, and ensure they are executed. Carries out root cause analysis and root cause management at CFU level (working with Control Operations and Recovery ...

incidents including malware, ransomware, data breaches, and APT activity Take ownership of escalations from SOC L1 and drive incidents through to resolution Perform detailed analysis using SIEM and EDR tools such as Splunk and Microsoft Defender Conduct forensic analysis to determine root cause, scope, and impact … Microsoft Defender Solid understanding of network, endpoint, and cloud security fundamentals Experience investigating complex threats including ransomware and advanced attacks Ability to perform structured root cause analysis and forensic investigations Strong documentation and stakeholder communication skills Comfortable working onsite within a secure client environment Nice to Have ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

well-organised quality records and documentation Communicating audit and inspection findings to relevant departments and stakeholders Working cross-functionally with suppliers to drive root cause analysis and corrective actions Contributing to continuous improvement initiatives to enhance supplier and product quality Participating in the Project Quality network, reporting … sharing supplier quality status Providing data analysis and summary reports on non-conformance, root cause, and corrective actions to senior stakeholders What are we looking for in our next Principal Quality Assurance Engineer ? AS9100 trained auditor status (essential) Proven experience conducting supplier quality audits and surveillance ...