to-end tests on code commits and pull-requests. • Monitor pipeline health and test results; collaborate with DevOps to optimize build times, parallelize tests, and reduce pipeline flakiness. Result Analysis & RootCause • Analyze test outputs, system logs, and metrics (e.g., via ELK Stack or Prometheus/Grafana) to pinpoint failures and performance regressions. • Lead root-cause … testing activity efficiently. An ISTQB Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You’ll enjoy working as part of a collaborative team, contributing your insights to improve outcomes More ❯
South West London, London, England, United Kingdom
Michael Page Technology
an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. RootCauseAnalysis: Perform rootcauseanalysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯
South West London, London, England, United Kingdom
Michael Page Technology
an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. RootCauseAnalysis: Perform rootcauseanalysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯
Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, rootcauseanalysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which … the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, rootcauseanalysis and completion of change requests.The Responsibilities* Call and incident Management* Respond to service calls and resolve incidents to ensure SLA targets are achieved* Increase the First Time Fix More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Solutions Driven
critical role that directly boosts customer satisfaction and drives continuous improvement. You’ll work closely with both internal teams and global clients, diving deep into technical issues to uncover root causes and deliver lasting resolutions. Key Responsibilities: Serve as the primary technical contact for customer inquiries, managing cases from initial report through to resolution. Drive and manage the end … and Repairs (RMAs), including diagnosis, repair, and supplier coordination. Represent the Customer Support team in product development meetings, providing vital feedback from the field. Manage customer quality claims, lead rootcauseanalysis activities (e.g., 8D reports), and implement corrective actions. Authorize and perform inspections on electronic equipment and sign off on test reports and documentation. Uphold quality … standards by identifying, reporting, and halting non-conforming activities or products. Contribute to the bid preparation process by providing supportability analysis to ensure product lifecycle profitability. What We're Looking For: A University degree in Science, Engineering, or a related technical field. Proven experience (2+ years) in a technical customer support, electronics development, or production test role. Strong knowledge More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Solutions Driven
critical role that directly boosts customer satisfaction and drives continuous improvement. You’ll work closely with both internal teams and global clients, diving deep into technical issues to uncover root causes and deliver lasting resolutions. Key Responsibilities: Serve as the primary technical contact for customer inquiries, managing cases from initial report through to resolution. Drive and manage the end … and Repairs (RMAs), including diagnosis, repair, and supplier coordination. Represent the Customer Support team in product development meetings, providing vital feedback from the field. Manage customer quality claims, lead rootcauseanalysis activities (e.g., 8D reports), and implement corrective actions. Authorize and perform inspections on electronic equipment and sign off on test reports and documentation. Uphold quality … standards by identifying, reporting, and halting non-conforming activities or products. Contribute to the bid preparation process by providing supportability analysis to ensure product lifecycle profitability. What We're Looking For: A University degree in Science, Engineering, or a related technical field. Proven experience (2+ years) in a technical customer support, electronics development, or production test role. Strong knowledge More ❯
management activities. Champion enterprise process frameworks and build trusted relationships across the business. Requirements: Strong knowledge of structured methodologies such as LEAN, Kaizen, or Six Sigma. Skilled in requirements analysis, rootcauseanalysis, gap analysis, decision analysis, and SWOT. Ability to interpret large datasets and deliver actionable insights. Experience with Microsoft Dynamics 365, Visio More ❯
escalation point for junior technicians. Document all maintenance activities in CMMS and ticketing systems accurately and promptly. Mentor maintenance personnel, enhancing their skills in automation, controls, and robotics. Lead rootcauseanalysis for major downtime events and drive corrective actions. Serve as a network-wide resource for technical issues and lead cross-site investigations. Collaborate with engineering … and schematics. Experienced in both reactive and preventive maintenance, with a strong track record in handling second-line escalations. Familiar with CMMS systems and material handling technologies, including flow analysis and process monitoring. Confident communicator and mentor, capable of coaching junior engineers and acting as a proxy for senior automation engineers. Experienced in leading RootCauseAnalysisMore ❯
tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
tuning, indexing, query optimization, and performance monitoring. Develop and maintain scripts, APIs, and services to support data integration, replication, and reporting. Troubleshoot and resolve database and display issues, perform root-causeanalysis and corrective actions. Maintain documentation, including database schemas, and display specifications. Your Profile Key skills/knowledge/experience: Hands-on expertise on SCADA/… and problem-solving skills. Hands on experience with GE PowerOn Reliance (XA21), AEMS Platform, GE eTerra, and PowerOn Advantage Software. Effective communication and collaboration skills. Experience in incident management, root-causeanalysis, and troubleshooting production issues. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health More ❯
experience managing a team and QMS. This position plays a leading role in improving the QA function and ensuring compliance to GMP standards. Experience of internal audits, CAPAs, deviations, rootcauseanalysis and change control are essential for this role. Key Responsibilities: Manage and improve the Quality Management System (QMS). Ensure compliance with MHRA and other … discipline. Proven experience in QA management within pharmaceutical, biotech, or medical manufacturing- experience of directly managing individuals is essential for this role. Previous direct experience of CAPA, Change control, rootcauseanalysis & deviations Experience in a sterile environment. Strong knowledge of GMP and quality system regulations. Excellent communication, leadership, and problem-solving skills. Audit and regulatory inspection More ❯
Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting RootCauseAnalysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing … Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting RootCauseAnalysis And Implementing Effective Solutions. 4. Excellent Communication And Collaboration Skills To Work With Cross-Functional Teams. 5. Solid Understanding Of Security Best Practices Related To More ❯
response and advanced security monitoring within a dynamic environment. As a Senior SOC Analyst, you will take ownership of escalated incidents from L1 and L2 analysts, leading investigations, performing rootcauseanalysis, and guiding appropriate remediation actions. You will play a key role in developing SOC use cases, enhancing monitoring capabilities, and ensuring incident response follows best … someone who thrives in a fast-moving environment and is comfortable working with both technical and non-technical stakeholders. Key Responsibilities Lead investigations into escalated security incidents, including detailed analysis and rootcause identification. Monitor and optimise SIEM tools (Splunk, QRadar, or similar), ensuring accurate detection and effective alerting. Perform malware analysis, reverse engineering, and develop … preferably in a SOC or NOC environment. Strong hands-on experience with SIEM tools, specifically QRadar Solid understanding of incident response methodologies and DFIR principles. Knowledge of network traffic analysis, vulnerability management, penetration testing, and malware reverse engineering. Familiarity with ITIL processes (Incident, Problem, Change). Strong written and verbal communication, with the ability to produce clear technical documentation More ❯
by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market. Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read … lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere! We are looking for a highly motivated individual to join the Technical Operations Team as a Scientist, whose primary role is to support Manufacturing. The Details This exciting and challenging role is responsiblefor providing technical support, and driving continuous improvements, within end-to-end … will work closely with Productionand Third Party suppliers to support and improve chip and flow cell manufacture. Supporting Production with technical issues, using techniques such as failure mode effect analysis,rootcauseanalysis, and other six sigma tools. Data analysis & interpretation, leveraging your programming experience where relevant. Establishing, monitoring, and analysis of in-process More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Travelers Insurance Co. Ltd
business needs. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Determine and resolve of technological problems. Identify and tackle infrastructure root causes using the RootCauseAnalysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the Incident Response Team. Provide input to … with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint rootcause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. … to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts and technologies (i.e. Amazon Web More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Travelers Insurance Co. Ltd
business needs. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Determine and resolve of technological problems. Identify and tackle infrastructure root causes using the RootCauseAnalysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the Incident Response Team. Provide input to … with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint rootcause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. … to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts and technologies (i.e. Amazon Web More ❯
/TLS, logging/telemetry. • Ensure sufficient test coverage for HIL rigs and on-vehicle verification; align test cases to requirements and risks. • Issue resolution & quality • Drive cross-functional root-causeanalysis using AIMS/Jira; apply structured problem-solving and “fix-forward” plans. • Track software issue investigation, defect burn-down, containment, and effectiveness checks. • Tie every … a plus. • Cybersecurity in automotive (UNECE R155, ISO 21434; exposure to ISO 26262 beneficial). • Experience with secure software delivery lifecycles, requirement traceability, and verification planning. • Problem-solving: Strong root-cause and cost/impact analysis; converts ambiguity into actionable plans. • Communication: Crisp written/oral comms; builds alignment across execs, engineers, and suppliers. • Tools: AIMS, Jira More ❯
is passionate about Unix/Linux systems, eager to learn, and ready to grow into a more senior engineering position. Key Responsibilities Leveraging strong problem-solving skills and help rootcauseanalysis expertise to diagnose issues, ensuring minimal downtime and optimal performance. Assist in the deployment, configuration, and maintenance of Unix/Linux systems (RedHat, OEL, Solaris … operations. Support compliance and audit activities by maintaining system hygiene and documentation. Engage in knowledge-sharing and training sessions to build technical expertise. Help Troubleshooting technical issues where the rootcause is not apparent and may lie outside of your core skill set. Working across multiple projects and adapting to changing priorities. Working with multiple vendors and client More ❯
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
to seamlessly access their data across multiple platforms. The ideal candidate will have excellent communication skills, an advanced understanding of Starburst & Dell Data Lakehouse, and proficiency with troubleshooting and rootcause analysis. Responsibilities: Deploy and manage Starburst Enterprise/Galaxy and Dell Data Lakehouse installations, overseeing environment setup, configuration, maintenance, upgrades, and ensuring optimal performance. Configure various server … controls for data access, ensure compliance with data regulations, and manage potential vulnerabilities. Coordinate with various support partners and vendor teams. Troubleshoot and investigate server related issues and provide rootcauseanalysis for incidents. Perform daily server administration and monitoring, and leverage automation (such as Ansible) for efficient maintenance. Plan and execute disaster recovery testing. Create documentation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Advanced Resource Managers Limited
to seamlessly access their data across multiple platforms. The ideal candidate will have excellent communication skills, an advanced understanding of Starburst & Dell Data Lakehouse, and proficiency with troubleshooting and rootcause analysis. Responsibilities: Deploy and manage Starburst Enterprise/Galaxy and Dell Data Lakehouse installations, overseeing environment setup, configuration, maintenance, upgrades, and ensuring optimal performance. Configure various server … controls for data access, ensure compliance with data regulations, and manage potential vulnerabilities. Coordinate with various support partners and vendor teams. Troubleshoot and investigate server related issues and provide rootcauseanalysis for incidents. Perform daily server administration and monitoring, and leverage automation (such as Ansible) for efficient maintenance. Plan and execute disaster recovery testing. Create documentation More ❯
Stafford, England, United Kingdom Hybrid / WFH Options
DigX
on operational excellence, troubleshooting, and automation across Azure Integration Services and Power Platform. You’ll work closely with internal teams and client stakeholders to ensure reliable service delivery, drive root-causeanalysis, and implement security and compliance best practices. What You’ll Do Act as Tier 2/3 escalation point for service desk tickets—triage, diagnose … years hands-on in Azure Integration Services. Strong experience with Azure Pipelines (CI/CD), YAML, and release gates. Familiarity with ITIL processes including incident prioritisation, change management, and root-cause analysis. Working knowledge of Power Platform (Power Automate, custom connectors, DLP policies). Scripting skills in PowerShell, Azure CLI, and REST APIs. Diagnostic expertise using Kusto Query More ❯