1 to 25 of 454 Root Cause Analysis Jobs in the UK

Support Engineer

Hiring Organisation
Tata Consultancy Services
Location
London Area, United Kingdom
within retail store environments. You will ensure timely resolution of issues in line with SLAs, prioritise business-critical incidents, and support continuous improvement through root cause analysis and system optimisation. Key responsibilities: Provide end-to-end support for POS systems, including incident management, resolution, and service restoration … within defined SLAs. Monitor production environments to ensure system stability and performance. Respond to and troubleshoot incidents, prioritising revenue-impacting issues. Perform log analysis and root cause analysis to identify and resolve recurring issues. Manage problem records and drive long-term fixes through structured problem management ...

MOD DV Cleared Senior Software Engineer

Hiring Organisation
Data Careers
Location
Fareham, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£90,000
will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

Senior Software Engineer

Hiring Organisation
Data Careers
Location
Fareham, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£90,000
will work on technically challenging codebases where reliability, maintainability and engineering quality are critical. This will include: Investigating complex defects and incidents Performing root cause analysis Implementing durable fixes Refactoring and improving existing software Supporting architecture changes as requirements evolve Helping modernise codebases, tooling and engineering standards … technical leadership. Key Responsibilities Lead hands-on software maintenance, enhancement and upgrade work across complex codebases Investigate defects, incidents and technical issues, carrying out root cause analysis and implementing robust fixes Refactor and improve existing software to increase maintainability, reliability and performance Support architecture adaptation and evolution ...

EMEA Moderation Quality Assurance Specialist

Hiring Organisation
TikTok Shop
Location
London Area, United Kingdom
quality of BPO sites, provide indepth RCA for critical issues as well as the implementation of effective action plans . Roles & Responsibilities Content Review & Analysis • Conduct comprehensive review and analysis of sellers, products, content and Intellectual Property Rights (IPR) to ensure compliance with platform policies • Perform daily quality … assessments of moderation decisions across multiple content categories • Identify patterns and trends in content violations through systematic data analysis • Review and evaluate the accuracy of content moderation decisions made by BPO teams or machine moderation Quality Assurance & Process Improvement • Help build quality assessment processes and conduct quality assessment work ...

Sr Service Reliability Engineer – Kings Cross, London

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
robust monitoring, alerting, and observability systems (e.g., using AWS CloudWatch, Dynatrace) to ensure rapid issue detection and resolution.* - Monitor infrastructure capacity and performance, providing analysis and suggestions for service delivery improvement.* Automation & Efficiency:* - Drive the automation of repetitive operational tasks, including infrastructure provisioning, deployments, and scaling.* - Create and maintain … deployment speed and reliability.* Incident Management & Collaboration:* - Participate in an on-call rotation to troubleshoot and mitigate production incidents.* - Lead post-incident reviews and root cause analyses to implement lasting solutions.* - Partner with engineering and IT stakeholders to embed SRE best practices (SLOs, error budgets) into the design ...

RCA Analyst

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
Hays Recruitment | My contact information is available on my LinkedIn profile For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability … process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions)This role is not suitable for candidates whose experience ...

RCA Analyst

Hiring Organisation
Hays
Location
City of London, London, United Kingdom
Employment Type
Permanent
Hays Recruitment | My contact information is available on my LinkedIn profile For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability … process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions) This role is not suitable for candidates whose experience ...

Site Reliability Engineer

Hiring Organisation
Jobleads-UK
Location
Glasgow, Scotland, United Kingdom
customer satisfaction. Build and maintain observability solutions, including monitoring, logging, alerting, and tracing capabilities across cloud environments. Participate in incident response activities, including troubleshooting, root cause analysis, remediation planning, and post-incident reviews. Lead initiatives to reduce operational toil through automation, Infrastructure as Code (IaC), and self … containerisation and orchestration technologies such as Docker and Kubernetes. Experience building and maintaining monitoring, logging, and observability solutions. Experience managing production incidents and conducting root cause analysis. Knowledge of CI/CD pipelines and modern software delivery practices. Experience with automation and scripting using tools such as PowerShell ...

Hardware Validation & Debug Engineer

Hiring Organisation
Jobleads-UK
Location
Bristol, England, United Kingdom
system validation in the lab, working closely with architecture, silicon, hardware, and firmware teams. You will debug complex PCIe, Ethernet, and SerDes issues, drive rootcause analysis, and bring new platforms to life. This role offers deep technical ownership and exposure to some of the industry … regardless of job title or background. What we’re looking for Strong experience validating and debugging complex hardware systems Hands‐on expertise with PCIe Root Complex bring‐up, debug, and protocol analysis Experience debugging Ethernet SerDes systems and high‐speed interfaces Confident using oscilloscopes, BERT systems, VNA/ ...

Vice President, Identity and Access Management

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
approvals, MFA recovery flows, identity and access status checks) to reduce Service Desk dependency. Implement a continuous improvement loop: analyze top ticket drivers, remove root causes, standardize processes, improve knowledge, and automate recurring issues. Own operational risk posture for IAM services including access outages, mis‐provisioning, privileged drift, toxic … telemetry for IAM services and integrations, partnering with SecOps where needed (SIEM, logging, anomaly detection). Drive reduction in repeat incidents through disciplined rootcause analysis, prevention, and engineering partnership. Build strong partnerships across Security, Infrastructure, HR, application owners, and enterprise service management teams. Work Experience 12+ ...

Site Reliability Engineer — AWS & Observability

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
issues Leverage AI tooling – Use AI‐assisted development tools (e.g. GitHub Copilot) to accelerate infrastructure work, and explore AI‐driven approaches to incident detection, root cause analysis, and remediation What We're Looking For Essential 3+ years in an SRE, Platform, or DevOps engineering role AWS services … regulated environments or with compliance frameworks Experience with AI‐driven DevOps tooling (e.g. AWS DevOps Agent or similar AI agents for incident resolution, root cause analysis, and operational improvement) Experience with SLIs, SLOs, and error budgets On‐Call We have a 24/7 customer support team ...

End User Computing Engineer JBLE1 NI

Hiring Organisation
MCS Group
Location
Belfast, UK
tooling. Champion innovation initiatives, including emerging technologies and AI-driven improvements across the support function. Lead investigations into recurring or high-impact issues, performing root cause analysis and implementing long-term solutions. Support technology projects, office moves, deployments, and regional or global rollouts, ensuring successful delivery … technical concepts for non-technical audiences. Understanding of IT Security, Risk, Compliance, and Business Continuity requirements. Excellent troubleshooting and analytical problem-solving skills, including root cause analysis methodologies. Desirable Skills Experience within financial services, investment banking, trading, or other highly regulated sectors. Exposure to supporting front-office ...

ICT Senior Networking & Security Engineer

Hiring Organisation
Great Ormond Street Hospital for Children NHS Foundation Trust
Location
London, WC1N 3HZ, United Kingdom
Salary
£58133.00 to £65261.00
written communications skills in English and is highly articulate - very able to express technical ideas to a non -technical audience Able to undertake root cause analysis of simple to highly complex security issues Analytical and proven ICT based technical skills being very attentive to detail ensuring accuracy … operating systems and mobile devices (smartphones and tablets, etc.) Excellent practical knowledge of CISCO networks and equipment - able to interrogate and undertake root cause analysis to a highly complex level Excellent aptitude for sharing knowledge and skills with other ICT team members Good ability to re -prioritise ...

Senior Lead Software Engineering - AI/ML Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
/ML Data Platforms team, you will play a key role in building scalable and resilient data solutions. You will engage in root cause analysis, production changes, and operational improvements, while supporting budgetary and staffing decisions. You will mentor team members and partner with colleagues across … Databricks, Snowflake, AWS, and Kubernetes. Coordinate incident management coverage to ensure effective resolution of application issues. Collaborate with cross‐functional teams to perform root cause analysis and implement production changes. Develop and support AI/ML solutions for troubleshooting and incident resolution. Mentor and guide team members ...

Trainee QA Engineer

Hiring Organisation
Hudson Shribman
Location
South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
career in quality engineering within an engineering or manufacturing environment.As a trainee Quality Engineer you will gain hands-on experience in inspection, quality systems, root cause analysis, and continuous improvement while working towards becoming a fully competent Quality Engineer. Working across areas like automotive and aerospace, this … Measuring Machines (CMM) (training provided) - Record inspection data and ensure traceability Non-Conformance & Problem Solving - Assist in the investigation of non-conforming products - Support root cause analysis using tools such as: - Help implement corrective and preventive actions (CAPA) Process Improvement - Support continuous improvement initiatives across manufacturing processes ...

Trainee QA Engineer

Hiring Organisation
Hudson Shribman
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 - 28,000 Annual
quality engineering within an engineering or manufacturing environment. As a trainee Quality Engineer you will gain hands-on experience in inspection, quality systems, root cause analysis, and continuous improvement while working towards becoming a fully competent Quality Engineer. Working across areas like automotive and aerospace, this … Measuring Machines (CMM) (training provided) Record inspection data and ensure traceability Non-Conformance & Problem Solving Assist in the investigation of non-conforming products Support root cause analysis using tools such as: Help implement corrective and preventive actions (CAPA) Process Improvement Support continuous improvement initiatives across manufacturing processes ...

DevOps Technical Lead

Hiring Organisation
Data Careers
Location
South East London, London, United Kingdom
Employment Type
Permanent, Work From Home
Implement progressive delivery practices Reliability & Observability Define and track SLIs/SLOs Enhance monitoring, alerting and incident response processes Lead post-incident reviews and root cause analysis Drive reduction of operational toil Security & Compliance Embed DevSecOps controls into pipelines Implement least-privilege IAM models Support … tooling experience (GitHub Actions, GitLab CI, Jenkins) Experience operating production SaaS environments Strong observability tooling knowledge (Datadog, Prometheus, ELK etc.) Incident management and root cause analysis experience Experience in regulated or security-conscious environments is highly desirable ...

IT Application Delivery Analyst

Hiring Organisation
Robert Walters
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
timely and efficient manner Perform routine system checks and monitoring to ensure optimal application performance and security Identify, troubleshoot, and resolve technical issues through root cause analysis Assist with application testing, deployment, and release activities Collaborate with IT teams to develop and implement new software applications … experience working within a legal firm environment Proven experience supporting legal technology applications Strong hands-on experience with: iManage Intapp Excellent analytical, troubleshooting, and root cause analysis skills Experience using ServiceNow or similar ITSM platforms Basic PowerShell and SQL scripting experience for automation and support tasks Experience ...

Quality Assurance Manager

Hiring Organisation
M Group
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent
Salary
£60,000
IChemE Burgundy and NEC4 Options A, C and E is desirable Desirable attributes: analytical problem solving, strong interpersonal skills at all levels, proficient in root cause analysis and promote continual improvement. What youll bring Do you have knowledge of ISO 9001:2015 standards and experience? Have … have a proven track record of maintenance and management of a management system? Can you problem-solve and carry out in-depth root cause analysis for NCR purposes? Whats in it for you? We offer a range of benefits designed to support your life ...

Senior Lead Software Engineering - AI/ML Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
/ML Data Platforms team, you will play a key role in building scalable and resilient data solutions. You will engage in root cause analysis, production changes, and operational improvements, while supporting budgetary and staffing decisions. You will mentor team members and partner with colleagues across … Databricks, Snowflake, AWS, and Kubernetes Coordinate incident management coverage to ensure effective resolution of application issues Collaborate with cross‐functional teams to perform root cause analysis and implement production changes Develop and support AI/ML solutions for troubleshooting and incident resolution Mentor and guide team members ...

2nd /3rd Line Support Engineers

Hiring Organisation
IP-People
Location
West Hallam, Derbyshire, UK
user environments. Act as a key escalation point for support, resolving technical issues and building technical breadth Take ownership of complex incidents, perform root cause analysis and drive service improvement Key Responsibilities Troubleshoot and resolve escalated technical incidents Perform fault diagnosis and root cause analysis ...

2nd /3rd Line Support Engineers

Hiring Organisation
IP-People
Location
West Hallam, England, United Kingdom
user environments. Act as a key escalation point for support, resolving technical issues and building technical breadth Take ownership of complex incidents, perform root cause analysis and drive service improvement Key Responsibilities Troubleshoot and resolve escalated technical incidents Perform fault diagnosis and root cause analysis ...

SAP (RE-FX) Consultant - Contract/Freelance - Remote

Hiring Organisation
IO Associates
Location
United Kingdom
Employment Type
Part Time, Work From Home
balancing incident resolution, change requests, and continuous improvement activities. Key Responsibilities Provide L2/L3 support for SAP RE-FX, including incident management, troubleshooting, root cause analysis, and problem resolution. Support lease-in and lease-out processes, contract accounting, lease administration, and real estate master data management. …/CO, MM, and SD teams to support integrated business processes. Assist with system upgrades, support packs, and ongoing platform maintenance activities. Perform data analysis, system monitoring, and impact assessments. Create and maintain functional documentation, knowledge articles, and support procedures. Engage directly with business stakeholders to understand requirements ...

Data Performance Analyst (CEC)

Hiring Organisation
United Utilities
Location
Warrington, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
bring clarity, accuracy and forward-looking intelligence to our decision-making. This is your opportunity to step into a role where your analysis directly influences programme adherence, regulatory delivery and the performance of critical infrastructure across the North West. Your mission As our Data Performance Analyst … accurate, timely and forward-looking MI to the Heads of CCI to assess programme adherence and forecast regulatory delivery. Developing predictive and trend-based analysis to identify risks, performance gaps and emerging issues. Translating complex data into clear, decision-ready insight for strategic and operational decision- Using reporting ...

Software and Systems Engineer

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Warwick, Gaydon, Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
£33.99/hour
which collectively enable full vehicle features and system functionality. The position involves direct engagement with complex technical issues, supporting data gathering, problem definition, and root cause analysis. A key objective is to determine ownership of issues across engineering teams and support effective resolution through structured investigation and collaboration. … Level 1 issue triage data and ticket creation Support maintenance and execution of complex testing assets where required Analyse technical data to support root cause identification and issue resolution Work collaboratively across engineering teams to define ownership and drive resolution Ensure issues are clearly understood, prioritised, and tracked ...