1 to 25 of 1,622 Root Cause Analysis Jobs in the UK

Problem Manager

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
opportunity for Problem Manager role | Remote Purpose Identify and eliminate the underlying causes of incidents, reduce repeat occurrences, and drive service improvement through structured root cause analysis and corrective actions. A person should hold active SC clearance. Contract - 4 to 6 months Location - Remote Pay - attractive … inside IR35) Key Responsibilities Own the Problem Management process and governance. Lead Root Cause Analysis (RCA) investigations. Coordinate technical teams to identify underlying causes. Create and manage Problem Records. Identify Known Errors and Workarounds. Track corrective and preventative actions through to completion. Monitor incident trends and recurring ...

Test Analyst

Hiring Organisation
Marshall Wolfe
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Full-Time
Salary
£350.00 per day
resolving complex customer-impacting issues. This position sits at the intersection of Operations, Product Engineering, and Firmware Development, focusing on the investigation, replication, and root cause analysis of faults affecting home broadband routers, gateways, Wi-Fi products, Digital Voice services, and associated connected devices. The Role … Technical Investigation Engineer, you will take ownership of complex technical issues from initial escalation through to root cause identification and resolution. You will recreate real-world customer issues within laboratory environments, analyse technical evidence, and work closely with development teams and suppliers to drive fixes through to deployment. ...

Problem Manager

Location
United Kingdom
help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

Problem Manager

Hiring Organisation
Microlise
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned … doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates ...

Maintenance Engineer

Hiring Organisation
Workforce Staffing Ltd
Location
Coventry, West Midlands (County), United Kingdom
Employment Type
Permanent
restore and improve equipment functionality. Provide technical support to equipment suppliers during remote and on-site interventions. Identify recurring equipment failures and implement effective root cause corrective actions. Work with Engineering and Quality teams to optimise equipment and production processes. Contribute to continuous improvement projects designed to increase … parameters to ensure stable and capable production processes. Support Quality teams with the qualification and parametrisation of new products, including PPAP activities. Assist with root cause analysis of production rejects, defects and process deviations. Develop and implement effective corrective and preventative actions (CAPA). Modify and develop ...

Quality Assurance Engineer / QMS Engineer

Hiring Organisation
Ernest Gordon Recruitment
Location
Hyde, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£40,000
control quality documentation and investigate customer and supplier issues. You will work closely with Production, Engineering, Purchasing and Sales, using quality data and structured root cause analysis to identify recurring problems, implement corrective actions and verify their effectiveness. This role would suit a Quality Assurance Engineer, Quality … improvement. The Role: Maintain and improve the ISO 9001 Quality Management System, controlled procedures, traceability records and manufacturing documentation packs Manage NCRs through containment, root cause investigation, corrective action, CAPA implementation and verified closure Support internal, certification and customer audits, alongside supplier and customer quality investigations Drive continuous ...

Lead Site Reliability Engineer – Operations Excellence

Hiring Organisation
JP Morgan Chase
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 80 K
Infrastructure, and Security teams to prioritize reliability work and deliver solutions that address user and operational pain points with lasting impact.Lead problem management and root cause analysis by debugging complex production issues, identifying systemic root causes, and driving durable remediation and preventative actions.Own reliability reporting … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.Applies ...

Lead Site Reliability Engineer - Operations Excellence

Hiring Organisation
JP Morgan Chase
Location
Glasgow, UK
Employment Type
Full-time
Security teams to prioritize reliability work and deliver solutions that address user and operational pain points with lasting impact. Lead problem management and root cause analysis by debugging complex production issues, identifying systemic root causes, and driving durable remediation and preventative actions. Own reliability reporting … work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
London, United Kingdom
Salary
£ 80 K
helps others achieve their goals. In short, We Enable Possibility.Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … technical topics for business colleagues.Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively.Organised and structured, with the ability to manage multiple concurrent issues.Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work.Understanding ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
Colchester, Essex, United Kingdom
Salary
£ 70 K
helps others achieve their goals. In short, We Enable Possibility.Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … technical topics for business colleagues.Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively.Organised and structured, with the ability to manage multiple concurrent issues.Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work.Understanding ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
London, UK
Employment Type
Full-time
others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

Data Quality Lead - Issue Resolution

Hiring Organisation
Arch Capital Group
Location
Colchester, Essex, UK
Employment Type
Full-time
others achieve their goals. In short, We Enable Possibility. Key Tasks and ResponsibilitiesEnd to End Ownership of the Data Quality Issue Lifecycle: Oversee triage, rootcause analysis, assignment, resolution, and closure of data issues. Ensure SLAs are met, blockers escalated, and stakeholders updated. Maintain a clear … business colleagues. Stakeholder confidence: comfortable leading conversations and challenging assumptions constructively. Organised and structured, with the ability to manage multiple concurrent issues. Skilled in rootcause analysis methods (e.g., 5 Whys, Fishbone, data lineage mapping).Ability to guide offshore teams and ensure consistent quality of work. Understanding ...

Business Systems Analyst - Swindon

Hiring Organisation
Ameriprise Financial
Location
Cheltenham, Gloucestershire, United Kingdom
Salary
£ 70 K
This role involves analysing business processes, gathering requirements, and translating them into technical specifications for system enhancements or new implementations.Additionally, the analyst will perform root cause analysis to troubleshoot and resolve production issues, ensuring system stability and minimizing business disruption.How you'll spend your time...Investigating and performing … root cause analysis to troubleshoot and resolve production issues.Documenting business and technical requirements for process enhancements or bug fixes.Collaborating with stakeholders and development teams to ensure timely and effective solutions.To be successful in this role you will have...Strong analytical and problem-solving skills.Proficiency ...

Business Systems Analyst - Swindon

Hiring Organisation
Ameriprise Financial
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
role involves analysing business processes, gathering requirements, and translating them into technical specifications for system enhancements or new implementations. Additionally, the analyst will perform root cause analysis to troubleshoot and resolve production issues, ensuring system stability and minimizing business disruption. How you'll spend your time...Investigating … performing root cause analysis to troubleshoot and resolve production issues. Documenting business and technical requirements for process enhancements or bug fixes. Collaborating with stakeholders and development teams to ensure timely and effective solutions. To be successful in this role you will have...Strong analytical and problem-solving skills. ...

IT Manager

Hiring Organisation
National Health Service
Location
Oxford, Oxfordshire, United Kingdom
Salary
£ 80 K
device and software issues, recognising the direct impact on patient care.Monitor helpdesk trends and recurring issues, taking proactive steps to reduce repeat incidents through root-cause resolution and user education.Stakeholder ManagementBuild and maintain effective working relationships with department heads and senior colleagues across PML, acting … device and software issues, recognising the direct impact on patient care.Monitor helpdesk trends and recurring issues, taking proactive steps to reduce repeat incidents through root-cause resolution and user education.Stakeholder ManagementBuild and maintain effective working relationships with department heads and senior colleagues across PML, acting ...

IT Problem Manager

Hiring Organisation
Surrey County Council
Location
Reigate, Surrey, United Kingdom
Salary
£ 55 K
challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services.As Surrey County Council continues its digital transformation … identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance.This is a highly collaborative role, requiring ...

IT Problem Manager

Hiring Organisation
Surrey County Council
Location
Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
£55486 - £60898/annum
challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services. As Surrey County Council continues its digital … identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance. This is a highly collaborative role ...

Lead Design Quality Assurance Engineer

Hiring Organisation
SAFRAN UK
Location
Pitstone, Bedfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Lead Design Quality Assurance Engineer Pitstone Skills: APQP, FMEA, PPAP, Root Cause Analysis, AS9100, EASA/CAA Part 21J, Auditing Safran - Here, we craft excellence together. We are looking for passionate individuals to join our team as a Lead Design Quality Assurance Engineer at our Pitstone site. … achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy for defect prevention, root cause analysis and continuous improvement across the full product development lifecycle. Lead Design Quality Assurance activities in accordance with EASA/CAA Part ...

Lead Design Quality Assurance Engineer

Hiring Organisation
Safran
Location
Tring, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Lead Design Quality Assurance Engineer Pitstone Skills: APQP, FMEA, PPAP, Root Cause Analysis, AS9100, EASA/CAA Part 21J, Auditing Safran - Here, we craft excellence together. We are looking for passionate individuals to join our team as a Lead Design Quality Assurance Engineer at our Pitstone site. … achieving 100% compliance with airworthiness. Lead engineer will engage with heads of production, engineering, configuration and support functions defining strategy for defect prevention, root cause analysis and continuous improvement across the full product development lifecycle. Lead Design Quality Assurance activities in accordance with EASA/CAA Part ...

Problem & CSI Manager- Energy Client Experience Required

Hiring Organisation
Vallum Associates
Location
City of London, London, United Kingdom
Continual Service Improvement capabilities across a complex multi-supplier SIAM environment. You will be responsible for identifying recurring service issues, conducting and facilitating root cause analysis, driving remediation actions and supporting continual improvements to service resilience and availability. Key Responsibilities Support the Senior Problem Manager in implementing … continuously improving the end-to-end Problem Management process. Manage both reactive and proactive Problem Management activities. Lead/support Root Cause Analysis (RCA) using structured methodologies such as 5 Whys. Support and facilitate Post-Incident Reviews (PIRs) following P1 and P2 major incidents. Ensure Major Incident ...

CPE (Customer Premises Equipment)Technical Investigation Engineer - Home Hub

Hiring Organisation
Flint UK Technology Services
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer … technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone who is technically curious, tenacious in pursuing root cause, and an excellent communicator who can clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike. What ...

CPE (Customer Premises Equipment)Technical Investigation Engineer

Hiring Organisation
Flint Technology Services
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Contract
client's Home Hubs and associated CPE devices. The successful candidate will take ownership of challenging technical issues from initial escalation through to root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer … technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone who is technically curious, tenacious in pursuing root cause, and an excellent communicator who can clearly articulate complex technical issues to engineers, suppliers, and senior stakeholders alike. What ...

Technical Account Manager

Hiring Organisation
AutoStore
Location
United Kingdom
Salary
£ 60 K
including software, networking, mechanical, and electrical systems. Practical experience with installation, commissioning, and troubleshooting environments will enable you to provide effective technical guidance, support root-cause analysis, and assist partners in resolving technical issues across the AutoStore product portfolio.While the role includes technical problem solving and occasional … incident rates.Provide Technical Advisory and Escalation Support by assisting partners with complex software, networking, mechanical, electrical, configuration, commissioning, and integration-related challenges, while supporting root-cause analysis and preventative actions.Enable Partner Capability Growth through technical reviews, knowledge sharing, training support, best-practice guidance, quality improvement initiatives ...

Maintenance Engineer

Hiring Organisation
ATA Recruitment
Location
Caldicot, Monmouthshire, Wales, United Kingdom
Employment Type
Permanent
sprockets, bearings and gearboxes Carrying out basic PLC diagnostics and checking I/O on Siemens S7 systems Contributing to continuous improvement initiatives Supporting root cause analysis and helping to prevent repeat failures Working closely with operators to maintain equipment reliability What We're Looking … talent. For the right person, there are opportunities to progress in two directions : Leadership: develop towards a management position Technical: progress through continuous improvement, root cause analysis or controls You'll receive strong on-the-job training and will be supported by an experienced team. What ...

Broadband Test Engineer

Hiring Organisation
Infosec
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£300 - £350 per day
resolving complex issues across Home Hubs, Wi-Fi platforms and broadband customer equipment. This is a highly technical role focused on fault investigation, root cause analysis and defect resolution rather than traditional support. Required Experience Home Hub, gateway or broadband CPE troubleshooting TCP/IP networking … technologies and RF fundamentals Packet capture analysis Linux environments Python scripting FTTP and broadband technologies IPv4/IPv6 Core dump and crash analysis Technical log analysis Root cause investigation Technical Environment Home Hubs Broadband CPE Digital Voice TR-069/TR-369 Linux Python ...