26 to 30 of 30 SLA Jobs in the East of England

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

Job summary This role supports the delivery of high-quality ICT service management to all our staff at Princess Alexandra Hospital. The post holder will manage a team to resolve issues both pro-actively and ...

Ensure contractual commitments are fully executed Act as key interface between customer and internal teams Own post-go-live operational performance Lead KPI and SLA reviews Monitor operational performance and customer outcomes Drive adoption and value realisation Build long-term customer relationships, support long-term partnership development with key customer … Metrics) Project Delivery Excellence (On-Time, On-Quality, On-Budget) Revenue Realisation and Cash Collection Performance Customer Satisfaction and Account Health Operational KPI and SLA Performance Contract Execution Accuracy and Value Realisation Risk Identification, Escalation Resolution, and Governance Effectiveness Continuous Improvement and Operational Excellence Requirements Proven experience in project delivery ...

system. Preparing new and repaired hardware Carry out warranty repairs to OEM standards following contractual agreements in accordance with ASP. Escalating any potential customer SLA impacts to the relevant teams. Staging laptops and PCs with pre-defined builds General housekeeping to locate and eliminate causes of backlogs to provide continuous … workshop Flexibility of workload to assist in all areas of the Maintenance and Service Centre to avoid backlogs and to maintain achievement of SLA's is essential. Must be able to work on their own initiatives and prioritise workloads. Key Requirements: Willing to go through SC Clearance. Additional Information: Interview ...

Manage iDoc failures between SAP and warehouse systems Manage, investigate and correct stock variations between SAP and warehouse systems Managing the Service Level Agreement (SLA) for On Time In Full (OTIF) levels Using Excel to maintain reporting requirements Monitor SAP Sales and Distribution process transactions Monitor the system for incorrectly ...