Remote Technical Support Engineer (French-speaking)
- Hiring Organisation
- Ketch
- Location
- Peebles, Scottish Borders, UK
- Employment Type
- Full-time
owning customer communication and resolution timelines What We're Looking For 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration) Strong working knowledge of JavaScript, HTML, CSS, and APIs Comfortable using Postman or similar tools … troubleshoot API behavior Experience administering or supporting SaaS platforms Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems Fluent in French (professional, customer-facing level) and English UK-based with the right to work in the UK Flexibility to overlap ...